Setup and Quick Reference Guide
Page 18
... perform the steps in the appropriate section below. Otherwise, follow the instructions on the screen to step 5. NOTE: If you selected Set up my connection manually in step 3, continue to complete the setup. If you cannot connect to check the service status, or try connecting again later. NOTE: Have your ISP... to the Internet, see the Dell Technology Guide. If you have an ISP icon on your desktop or if you want to connect to the Internet?, and click Next. 6 Use ...
... perform the steps in the appropriate section below. Otherwise, follow the instructions on the screen to step 5. NOTE: If you selected Set up my connection manually in step 3, continue to complete the setup. If you cannot connect to check the service status, or try connecting again later. NOTE: Have your ISP... to the Internet, see the Dell Technology Guide. If you have an ISP icon on your desktop or if you want to connect to the Internet?, and click Next. 6 Use ...
Setup and Quick Reference Guide
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... to identify a more memory modules are compatible with your computer (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. failure. Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum Contact Dell. Possible motherboard failure. 2 No memory modules 1 If you have two or more serious cause (see...
... to identify a more memory modules are compatible with your computer (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. failure. Code Description (repetitive short beeps) Suggested Remedy 1 BIOS checksum Contact Dell. Possible motherboard failure. 2 No memory modules 1 If you have two or more serious cause (see...
Setup and Quick Reference Guide
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... touch pad or external mouse may be faulty. See your Service Manual at support.dell.com). D E C R E A S I N G A V A I L E D INITIALIZATION - DI S K C : F A I L A B L E M E M O R Y - Troubleshooting 37 For an external mouse, check the cable connection. If the problem persists, contact Dell (see "Contacting Dell" on page 69). Contact Dell (see "Contacting Dell" on page 69). C D D R I V E C O N T R O L L E R F A I L U R E - The CD drive does not respond to the...
... touch pad or external mouse may be faulty. See your Service Manual at support.dell.com). D E C R E A S I N G A V A I L E D INITIALIZATION - DI S K C : F A I L A B L E M E M O R Y - Troubleshooting 37 For an external mouse, check the cable connection. If the problem persists, contact Dell (see "Contacting Dell" on page 69). Contact Dell (see "Contacting Dell" on page 69). C D D R I V E C O N T R O L L E R F A I L U R E - The CD drive does not respond to the...
Setup and Quick Reference Guide
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...computer. Try copying the file to fit on page 69). GATE A20 FAILURE - Run the Hard Disk Drive tests in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the... computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see your Service Manual at support.dell.com for more information. If the error appears again, contact Dell (see your Service Manual at support.dell.com), and boot the computer from a CD. A memory module may be ...
...computer. Try copying the file to fit on page 69). GATE A20 FAILURE - Run the Hard Disk Drive tests in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the... computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see your Service Manual at support.dell.com for more information. If the error appears again, contact Dell (see your Service Manual at support.dell.com), and boot the computer from a CD. A memory module may be ...
Setup and Quick Reference Guide
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... connection. INSERT BOOTABLE MEDIA - Insert bootable media. INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM - L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I L U R E - Run the Keyboard Controller test in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine...
... connection. INSERT BOOTABLE MEDIA - Insert bootable media. INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM - L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I L U R E - Run the Keyboard Controller test in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine...
Setup and Quick Reference Guide
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...if necessary, replace them . If the hard drive is your Service Manual at support.dell.com for more information. The operating system may be faulty or improperly seated. Contact Dell (see the software documentation. Close all windows and open . Reinstall ... for more information. The software you want to use. 40 Troubleshooting See your Service Manual at support.dell.com for more information. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. N O B O O T S E C T O R O N H A R D D R I L A B...
...if necessary, replace them . If the hard drive is your Service Manual at support.dell.com for more information. The operating system may be faulty or improperly seated. Contact Dell (see the software documentation. Close all windows and open . Reinstall ... for more information. The software you want to use. 40 Troubleshooting See your Service Manual at support.dell.com for more information. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. N O B O O T S E C T O R O N H A R D D R I L A B...
Setup and Quick Reference Guide
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... - The program that you want to check the file structure on the hard drive. Troubleshooting 41 See Windows Help and Support for installation instructions. Contact Dell (see "Dell Diagnostics" on the hard drive. A R E Q U I N G S YS T E M N O T F O U N D - D L L F I L E W A S N O T F O U N D - Windows XP: 1 Click Start→ Control Panel→ Add or Remove Programs→... Uninstall. 4 See the program documentation for instructions (click Start→ Help and Support). Run the System Set tests in the Dell Diagnostics (see your Service Manual at support.dell.com).
... - The program that you want to check the file structure on the hard drive. Troubleshooting 41 See Windows Help and Support for installation instructions. Contact Dell (see "Dell Diagnostics" on the hard drive. A R E Q U I N G S YS T E M N O T F O U N D - D L L F I L E W A S N O T F O U N D - Windows XP: 1 Click Start→ Control Panel→ Add or Remove Programs→... Uninstall. 4 See the program documentation for instructions (click Start→ Help and Support). Run the System Set tests in the Dell Diagnostics (see your Service Manual at support.dell.com).
Setup and Quick Reference Guide
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... reserve battery that shipped with your computer, perform the checks in the Dell Diagnostics (see "Dell Diagnostics" on page 69). Connect your computer to an electrical outlet to Use the Dell Diagnostics If you experience a problem with your Service Manual at support.dell.com). U N E X P E C T E D I N T E R R U P T I L E D - Run the System Memory tests and the Keyboard Controller test in...
... reserve battery that shipped with your computer, perform the checks in the Dell Diagnostics (see "Dell Diagnostics" on page 69). Connect your computer to an electrical outlet to Use the Dell Diagnostics If you experience a problem with your Service Manual at support.dell.com). U N E X P E C T E D I N T E R R U P T I L E D - Run the System Memory tests and the Keyboard Controller test in...
Setup and Quick Reference Guide
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... electrical outlet that is known to wait until you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your computer. NOTE: If you wait too long and the operating system logo appears, continue to be working properly. 2... and try again. See your Service Manual at support.dell.com to review your computer. 3 When the DELL™ logo appears, press immediately. Troubleshooting 43 Select Diagnostics from the start the Dell Diagnostics from the Drivers and Utilities media. NOTICE: The Dell Diagnostics works only on the screen. ...
... electrical outlet that is known to wait until you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your computer. NOTE: If you wait too long and the operating system logo appears, continue to be working properly. 2... and try again. See your Service Manual at support.dell.com to review your computer. 3 When the DELL™ logo appears, press immediately. Troubleshooting 43 Select Diagnostics from the start the Dell Diagnostics from the Drivers and Utilities media. NOTICE: The Dell Diagnostics works only on the screen. ...
Setup and Quick Reference Guide
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...: The next steps change the boot sequence for the Windows default view, so they may help support personnel to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5 Type 1 to start the CD menu and press to diagnose and fix the problem(s). • If an... error message occurs in a program, see your Service Manual at support.dell.com). • If a device does not work, ensure that you see the Microsoft® Windows® desktop; NOTE: If you wait too long and...
...: The next steps change the boot sequence for the Windows default view, so they may help support personnel to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5 Type 1 to start the CD menu and press to diagnose and fix the problem(s). • If an... error message occurs in a program, see your Service Manual at support.dell.com). • If a device does not work, ensure that you see the Microsoft® Windows® desktop; NOTE: If you wait too long and...
Setup and Quick Reference Guide
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...on properly. • Ensure that any expansion cards, including graphics cards (see "Beep Codes" on , see your Service Manual at support.dell.com). IF THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING - • Ensure that the display is ...E P O W E R L I G H T I S B L I N K I N G B L U E - Press a key on . • Ensure that the processor power cable is working by testing it with your Service Manual at support.dell.com). There is a power problem, a device may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service...
...on properly. • Ensure that any expansion cards, including graphics cards (see "Beep Codes" on , see your Service Manual at support.dell.com). IF THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING - • Ensure that the display is ...E P O W E R L I G H T I S B L I N K I N G B L U E - Press a key on . • Ensure that the processor power cable is working by testing it with your Service Manual at support.dell.com). There is a power problem, a device may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service...
Setup and Quick Reference Guide
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... for minimum memory requirements. ELIMINATE I N T E R F E R E N C E - IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is supported by your computer, see "Memory" on page 24. • Run the...not using is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see your Service Manual at support.dell.com). • Ensure that the main power cable and the front panel cable are securely connected to the system board connector...
... for minimum memory requirements. ELIMINATE I N T E R F E R E N C E - IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is supported by your computer, see "Memory" on page 24. • Run the...not using is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see your Service Manual at support.dell.com). • Ensure that the main power cable and the front panel cable are securely connected to the system board connector...
Setup and Quick Reference Guide
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... manually check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility. • View frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings. For more about the Dell ...Support Utility, click the question mark (?) at the top of the Dell™ Support screen. 50 Troubleshooting Double-Clicking the Dell Support Icon Double-click the icon...
... manually check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility. • View frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings. For more about the Dell ...Support Utility, click the question mark (?) at the top of the Dell™ Support screen. 50 Troubleshooting Double-Clicking the Dell Support Icon Double-click the icon...
Setup and Quick Reference Guide
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For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in your computer appears. NOTE: The Drivers and Utilities program displays drivers ...
For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in your computer appears. NOTE: The Drivers and Utilities program displays drivers ...
Setup and Quick Reference Guide
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... do not want to restart the computer. The restore process takes approximately 6 to 10 minutes to complete. 4 When prompted, click Finish to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press . Windows XP...
... do not want to restart the computer. The restore process takes approximately 6 to 10 minutes to complete. 4 When prompted, click Finish to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press . Windows XP...
Setup and Quick Reference Guide
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... key. 62 Finding Information only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Service Manual The Service Manual for your computer can be found at support.dell.com. • How to remove and replace parts • How to configure system settings • How to troubleshoot and solve...
... key. 62 Finding Information only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Service Manual The Service Manual for your computer can be found at support.dell.com. • How to remove and replace parts • How to configure system settings • How to troubleshoot and solve...
Setup and Quick Reference Guide
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Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages...
Index B beep codes, 35 C contacting Dell, 69 D Dell contacting, 69 Dell Diagnostics, 42 Dell Technology Guide, 62 DellConnect, 64 Device Driver Rollback, 52 diagnostics beep codes, 35 Dell, 42 Diagnostics checklist, 68 documentation Dell Technology Guide, 62 Service Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages...
Setup and Quick Reference Guide
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..., 51 reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update...Service, 49 transferring information to a new computer, 19 troubleshooting, 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows...
..., 51 reinstalling software, 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update...Service, 49 transferring information to a new computer, 19 troubleshooting, 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows...
Service Manual
Page 1
... and trade names other countries. CAUTION: A CAUTION indicates potential for property damage, personal injury, or death. All rights reserved. A01 is strictly forbidden. Dell Inc. Dell™ Vostro™ 1710 Service Manual Troubleshooting Before Working on Your Computer Hard Drive Wireless Local Area Network (WLAN) Card Fan Processor Thermal-Cooling Assembly Processor Module Memory Hinge...
... and trade names other countries. CAUTION: A CAUTION indicates potential for property damage, personal injury, or death. All rights reserved. A01 is strictly forbidden. Dell Inc. Dell™ Vostro™ 1710 Service Manual Troubleshooting Before Working on Your Computer Hard Drive Wireless Local Area Network (WLAN) Card Fan Processor Thermal-Cooling Assembly Processor Module Memory Hinge...
Service Manual
Page 2
... the following tools: l Small flat-blade screwdriver l Phillips screwdriver l Small plastic scribe l Flash BIOS update (see the Dell Support website at support.dell.com) What You Need to Know for Your Safety Use the following safety guidelines to help ensure your product documentation, or...pins. 1. When connecting a cable, ensure that came with your computer. Back to Contents Page Before Working on Your Computer Dell™ Vostro™ 1710 Service Manual Recommended Tools What You Need to Know for Your Safety This document provides procedures for 4 seconds. 3. NOTE: The color of...
... the following tools: l Small flat-blade screwdriver l Phillips screwdriver l Small plastic scribe l Flash BIOS update (see the Dell Support website at support.dell.com) What You Need to Know for Your Safety Use the following safety guidelines to help ensure your product documentation, or...pins. 1. When connecting a cable, ensure that came with your computer. Back to Contents Page Before Working on Your Computer Dell™ Vostro™ 1710 Service Manual Recommended Tools What You Need to Know for Your Safety This document provides procedures for 4 seconds. 3. NOTE: The color of...