Owner's Manual
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13 Troubleshooting 115 Dell Technical Update Service 115 Dell Diagnostics 115 Dell Support Center 120 Dell Support 3 120 Dell PC Tune-Up 121 Dell PC Checkup 122 Dell Network Assistant 122 DellConnect 122 Drive Problems 123 Optical drive problems 123 Hard drive problems 124 E-Mail, Modem, and Internet Problems 125 Error Messages 127 ... A program stops responding or crashes repeatedly 135 A program is designed for an earlier Microsoft® Windows® operating system 135 A solid blue screen appears 136 Dell MediaDirect problems 136 8 Contents
13 Troubleshooting 115 Dell Technical Update Service 115 Dell Diagnostics 115 Dell Support Center 120 Dell Support 3 120 Dell PC Tune-Up 121 Dell PC Checkup 122 Dell Network Assistant 122 DellConnect 122 Drive Problems 123 Optical drive problems 123 Hard drive problems 124 E-Mail, Modem, and Internet Problems 125 Error Messages 127 ... A program stops responding or crashes repeatedly 135 A program is designed for an earlier Microsoft® Windows® operating system 135 A solid blue screen appears 136 Dell MediaDirect problems 136 8 Contents
Owner's Manual
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... Removing the FCM 185 Replacing the FCM 186 Coin-Cell Battery 187 Removing the Coin-Cell Battery 187 Replacing the Coin-Cell Battery 188 15 Dell™ QuickSet Features 189 16 Traveling With Your Computer 191 Identifying Your Computer 191 Packing the Computer 191 Travel Tips 192 Traveling by Air 192...
... Removing the FCM 185 Replacing the FCM 186 Coin-Cell Battery 187 Removing the Coin-Cell Battery 187 Replacing the Coin-Cell Battery 188 15 Dell™ QuickSet Features 189 16 Traveling With Your Computer 191 Identifying Your Computer 191 Packing the Computer 191 Travel Tips 192 Traveling by Air 192...
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... Order 195 Product Information 196 Returning Items for Warranty Repair or Credit . . . . . 196 Before You Call 197 Contacting Dell 199 18 Specifications 201 19 Appendix 211 Using the System Setup Program 211 Viewing the System Setup Screen 212 System Setup Screen 212 ... Used Options 212 Cleaning Your Computer 214 Computer, Keyboard, and Display 214 Touch Pad 215 Mouse 215 Media 216 Dell Technical Support Policy (U.S. Only 216 Definition of "Dell-Installed" Software and Peripherals 217 Definition of "Third-Party" Software and Peripherals 217 FCC Notice (U.S. Only 217 FCC...
... Order 195 Product Information 196 Returning Items for Warranty Repair or Credit . . . . . 196 Before You Call 197 Contacting Dell 199 18 Specifications 201 19 Appendix 211 Using the System Setup Program 211 Viewing the System Setup Screen 212 System Setup Screen 212 ... Used Options 212 Cleaning Your Computer 214 Computer, Keyboard, and Display 214 Touch Pad 215 Mouse 215 Media 216 Dell Technical Support Policy (U.S. Only 216 Definition of "Dell-Installed" Software and Peripherals 217 Definition of "Third-Party" Software and Peripherals 217 FCC Notice (U.S. Only 217 FCC...
Owner's Manual
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...last-minute updates about technical changes to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 149) or run the Dell Diagnostics (see "Dell Diagnostics" on your computer. Find It Here • A diagnostic program for my computer • Drivers for technicians or... documentation updates can use the Drivers and Utilities media to your computer. Finding Information NOTE: Some features may be found at support.dell.com. NOTE: Additional information may ship with your computer or advanced technical-reference material for my computer • Device documentation ...
...last-minute updates about technical changes to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 149) or run the Dell Diagnostics (see "Dell Diagnostics" on your computer. Find It Here • A diagnostic program for my computer • Drivers for technicians or... documentation updates can use the Drivers and Utilities media to your computer. Finding Information NOTE: Some features may be found at support.dell.com. NOTE: Additional information may ship with your computer or advanced technical-reference material for my computer • Device documentation ...
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... number and an Express Service Code. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. • Use the product key on your operating system. Finding Information 17 What Are You Looking For...
... number and an Express Service Code. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. • Use the product key on your operating system. Finding Information 17 What Are You Looking For...
Owner's Manual
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NSS automatically 2 Enter your Service Tag or Product Type detects your region or business courses, and frequently asked questions segment to support.dell.com, select your selections. 18 Finding Information support.dell.com tips, articles from technicians, online NOTE: Select your computer and operating system, and installs the updates and Product Model, and then click...
NSS automatically 2 Enter your Service Tag or Product Type detects your region or business courses, and frequently asked questions segment to support.dell.com, select your selections. 18 Finding Information support.dell.com tips, articles from technicians, online NOTE: Select your computer and operating system, and installs the updates and Product Model, and then click...
Owner's Manual
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...on your computer. For more information, see "Dell Support Center" on page 120. • How to use Microsoft Windows XP or Windows Vista™ • How to work with programs and files • How to personalize my desktop Windows Help and Support Microsoft Windows XP: 1 Click the Start ... Finding Information 19 What Are You Looking For? Frequently asked questions, hot topics, and general health of your computing environment The Dell Support Center is an automated upgrade and notification system installed on the taskbar. Find It Here • Software upgrades and troubleshooting...
...on your computer. For more information, see "Dell Support Center" on page 120. • How to use Microsoft Windows XP or Windows Vista™ • How to work with programs and files • How to personalize my desktop Windows Help and Support Microsoft Windows XP: 1 Click the Start ... Finding Information 19 What Are You Looking For? Frequently asked questions, hot topics, and general health of your computing environment The Dell Support Center is an automated upgrade and notification system installed on the taskbar. Find It Here • Software upgrades and troubleshooting...
Owner's Manual
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... type of several different video controller configurations. About Your Computer 23 To determine your computer's video controller configuration: 1 Click Start , and then click Help and Support. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems. 3 Under My Computer Information, select Hardware.
... type of several different video controller configurations. About Your Computer 23 To determine your computer's video controller configuration: 1 Click Start , and then click Help and Support. 2 Under Pick a Task, click Use Tools to view your computer information and diagnose problems. 3 Under My Computer Information, select Hardware.
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A I E E E 1 3 9 4 A C O N N E C T O R - Fan noise is normal and does not indicate a problem with your computer turned on or off. Connects devices supporting IEEE 1394a high-speed transfer rates, such as some digital video cameras. 30 About Your Computer A C A D A P T E R C O N N E C T O R - The computer uses an internal fan to create airflow ...
A I E E E 1 3 9 4 A C O N N E C T O R - Fan noise is normal and does not indicate a problem with your computer turned on or off. Connects devices supporting IEEE 1394a high-speed transfer rates, such as some digital video cameras. 30 About Your Computer A C A D A P T E R C O N N E C T O R - The computer uses an internal fan to create airflow ...
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For more information about the optical drive, see "Using ExpressCards" on page 67. E J E C T B U T T O N - Press the eject button to open the optical drive. Supports one ExpressCard. USB CONNECTORS Connect USB devices, such as a mouse, keyboard, or printer. The computer ships with a plastic blank installed in the slot. About Your ...
For more information about the optical drive, see "Using ExpressCards" on page 67. E J E C T B U T T O N - Press the eject button to open the optical drive. Supports one ExpressCard. USB CONNECTORS Connect USB devices, such as a mouse, keyboard, or printer. The computer ships with a plastic blank installed in the slot. About Your ...
Owner's Manual
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...to your settings and files and click Next. Follow the instructions provided on the screen. NOTE: For more information about this procedure, search support.dell.com for transferring your new computer. See the documentation that came with the printer for setup information, including how to: • Obtain ...operating system setup before you chose for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). 2 On the Where are the files and settings? screen, ...
...to your settings and files and click Next. Follow the instructions provided on the screen. NOTE: For more information about this procedure, search support.dell.com for transferring your new computer. See the documentation that came with the printer for setup information, including how to: • Obtain ...operating system setup before you chose for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). 2 On the Where are the files and settings? screen, ...
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...you can change back to decrease brightness on the integrated display only (not on an external monitor). Using the Display Adjusting Brightness When a Dell™ computer is connected to an external monitor and you try to change the brightness level, the Brightness Meter may appear on either the... brightness level on an external monitor). • Press and the down-arrow key to the previous settings if needed. Press to one not supported by setting the display brightness to the lowest comfortable level. • Press and the up-arrow key to increase brightness on the integrated display...
...you can change back to decrease brightness on the integrated display only (not on an external monitor). Using the Display Adjusting Brightness When a Dell™ computer is connected to an external monitor and you try to change the brightness level, the Brightness Meter may appear on either the... brightness level on an external monitor). • Press and the down-arrow key to the previous settings if needed. Press to one not supported by setting the display brightness to the lowest comfortable level. • Press and the up-arrow key to increase brightness on the integrated display...
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...increase resolution, items appear smaller on the screen. You can benefit people with your computer is higher than the display supports, the settings adjust automatically to the closest supported values. Windows Vista™ 1 Click the Windows Vista Start button , and click Control Panel. 2 Under Appearance ... icons and text appear smaller on the screen by adjusting display resolution. for Color quality and Screen resolution. NOTE: Use only the Dell-installed video drivers, which are designed to decrease/increase the screen resolution. 4 Click How do I get the best display? To set...
...increase resolution, items appear smaller on the screen. You can benefit people with your computer is higher than the display supports, the settings adjust automatically to the closest supported values. Windows Vista™ 1 Click the Windows Vista Start button , and click Control Panel. 2 Under Appearance ... icons and text appear smaller on the screen by adjusting display resolution. for Color quality and Screen resolution. NOTE: Use only the Dell-installed video drivers, which are designed to decrease/increase the screen resolution. 4 Click How do I get the best display? To set...
Owner's Manual
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For more details, refer to play media using Dell Express Card remote control: 1 Install a coin-cell battery into your Express Card remote control. 2 Launch Windows Vista™ Media Center from Start → Programs. 3 Use the remote control buttons to the Dell Support website at support.dell.com. Using Multimedia 69 To play media. It can work only with specified computers. Playing Media Using Dell Express Card Remote Control The Dell Express Card remote control is designed to control Dell Media Direct and Windows Vista™ Media Center.
For more details, refer to play media using Dell Express Card remote control: 1 Install a coin-cell battery into your Express Card remote control. 2 Launch Windows Vista™ Media Center from Start → Programs. 3 Use the remote control buttons to the Dell Support website at support.dell.com. Using Multimedia 69 To play media. It can work only with specified computers. Playing Media Using Dell Express Card Remote Control The Dell Express Card remote control is designed to control Dell Media Direct and Windows Vista™ Media Center.
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... of supported media formats, see "Using Blank CD and DVD Media" on page 72. How to Copy a CD or DVD NOTE: Most commercial DVDs have copyright protection and cannot be copied using Roxio Creator Plus - The following instructions explain how to make an exact copy of the window. Dell Edition....which you observe all copyright laws when copying media. For help, open Roxio Creator Plus, and then click the question mark icon in Dell computers do not support HD-DVD media. Copying CD and DVD Media This section applies only to computers that have inserted your source CD or DVD, and...
... of supported media formats, see "Using Blank CD and DVD Media" on page 72. How to Copy a CD or DVD NOTE: Most commercial DVDs have copyright protection and cannot be copied using Roxio Creator Plus - The following instructions explain how to make an exact copy of the window. Dell Edition....which you observe all copyright laws when copying media. For help, open Roxio Creator Plus, and then click the question mark icon in Dell computers do not support HD-DVD media. Copying CD and DVD Media This section applies only to computers that have inserted your source CD or DVD, and...
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...audio DVDs with Roxio Creator Plus. • Commercially available DVD players used in regular stereos. The CD-RW drive needs 1-2 MB of formats supported by your DVD player, see the documentation provided with CD recording techniques. Adjusting the Volume NOTE: When the speakers are familiar with your computer... or contact the manufacturer. • See the Sonic website at www.sonic.com for example, do not play in home theater systems may not support all available DVD formats. If you make a mistake, you do not hear the media playing. 1 Open the Volume Control window. 2 Click ...
...audio DVDs with Roxio Creator Plus. • Commercially available DVD players used in regular stereos. The CD-RW drive needs 1-2 MB of formats supported by your DVD player, see the documentation provided with CD recording techniques. Adjusting the Volume NOTE: When the speakers are familiar with your computer... or contact the manufacturer. • See the Sonic website at www.sonic.com for example, do not play in home theater systems may not support all available DVD formats. If you make a mistake, you do not hear the media playing. 1 Open the Volume Control window. 2 Click ...
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... bar to function. Adjusting the Picture If an error message notifies you made when ordering your computer, your computer provides support for: • Dell Media Experience, which is a multimedia user interface for accessing and playing digital media, such as music and videos. •...4 In the drop-down menu under Colors:, click Medium (16 bit). 5 Click OK. For more information about Dell QuickSet, see "Dell™ QuickSet Features" on multimedia playback mode for Dell MediaDirect to reduce the resolution setting. 4 In the drop-down menu under Color quality, click Medium (16 bit) ...
... bar to function. Adjusting the Picture If an error message notifies you made when ordering your computer, your computer provides support for: • Dell Media Experience, which is a multimedia user interface for accessing and playing digital media, such as music and videos. •...4 In the drop-down menu under Colors:, click Medium (16 bit). 5 Click OK. For more information about Dell QuickSet, see "Dell™ QuickSet Features" on multimedia playback mode for Dell MediaDirect to reduce the resolution setting. 4 In the drop-down menu under Color quality, click Medium (16 bit) ...
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NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/...
NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/...
Owner's Manual
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Enabling S/PDIF Digital Audio 1 Double-click the speaker icon in your computer, see the Windows Help and Support Center. Enabling the Display Settings for your video card. Under Pick a Task, click Use Tools to view your computer information and diagnose problems... Screen Resolution. The Display Properties window appears. 3 Click Advanced. 4 Click the tab for your video card. To access the Help and Support Center, click Start→ Help and Support. Microsoft Windows XP 1 Click the Start button, point to the computer before you enable the display settings. Using Multimedia 91
Enabling S/PDIF Digital Audio 1 Double-click the speaker icon in your computer, see the Windows Help and Support Center. Enabling the Display Settings for your video card. Under Pick a Task, click Use Tools to view your computer information and diagnose problems... Screen Resolution. The Display Properties window appears. 3 Click Advanced. 4 Click the tab for your video card. To access the Help and Support Center, click Start→ Help and Support. Microsoft Windows XP 1 Click the Start button, point to the computer before you enable the display settings. Using Multimedia 91
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Under Pick a Task, click Use Tools to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 5 In the display devices section, select the appropriate option for using either a single display or multiple displays, ensuring that the display settings are correct for your computer, see Windows Help and Support. To access Help and Support, click Windows Vista Start button → Help and Support. NOTE: To determine the type of video card installed in your selection. 92 Using Multimedia
Under Pick a Task, click Use Tools to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 5 In the display devices section, select the appropriate option for using either a single display or multiple displays, ensuring that the display settings are correct for your computer, see Windows Help and Support. To access Help and Support, click Windows Vista Start button → Help and Support. NOTE: To determine the type of video card installed in your selection. 92 Using Multimedia