Dell Technology Guide
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Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Reproduction of these materials in any proprietary interest in this document to refer to either the entities claiming the marks and names ...reserved. and other than its own. under license; August 2008 Rev. represents Windows XP Start button. Bluetooth is subject to all Dell systems. © 2007-2008 Dell Inc. Intel and iAMT are registered trademarks of the information contained in trademarks and trade names other countries.; Some of Intel Corporation in...
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Reproduction of these materials in any proprietary interest in this document to refer to either the entities claiming the marks and names ...reserved. and other than its own. under license; August 2008 Rev. represents Windows XP Start button. Bluetooth is subject to all Dell systems. © 2007-2008 Dell Inc. Intel and iAMT are registered trademarks of the information contained in trademarks and trade names other countries.; Some of Intel Corporation in...
Dell Technology Guide
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...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
Dell Technology Guide
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.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
Dell Technology Guide
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... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
Dell Technology Guide
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... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Technology Guide
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
Dell Technology Guide
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... the Control Panel (see "Control Panel" on your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Task options) to view your computer information and to diagnose problems. You can also view more details about your computer information. Finding Information 25 Basic Information Click Start...
... the Control Panel (see "Control Panel" on your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Task options) to view your computer information and to diagnose problems. You can also view more details about your computer information. Finding Information 25 Basic Information Click Start...
Dell Technology Guide
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... appropriate drivers manually. NOTE: Certain mice may need to the USB port. You then need to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
... appropriate drivers manually. NOTE: Certain mice may need to the USB port. You then need to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
Dell Technology Guide
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You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of numbers ... on System Restore see "Using Microsoft® Windows® System Restore" on page 265 HINT: If you still have to perform different sets of a Device Problem" on , for performing specific tasks • Navigation keys for the device. Keyboard Your keyboard provides different sets of keys to reinstall the driver.
You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of numbers ... on System Restore see "Using Microsoft® Windows® System Restore" on page 265 HINT: If you still have to perform different sets of a Device Problem" on , for performing specific tasks • Navigation keys for the device. Keyboard Your keyboard provides different sets of keys to reinstall the driver.
Dell Technology Guide
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... operating system. • Reinstall your computer to reinstall or update the driver. If Device Driver Rollback does not resolve the problem, use System Restore (see if any device has an exclamation point (a yellow circle with administrator privileges to install drivers if ...you installed the new driver. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue...
... operating system. • Reinstall your computer to reinstall or update the driver. If Device Driver Rollback does not resolve the problem, use System Restore (see if any device has an exclamation point (a yellow circle with administrator privileges to install drivers if ...you installed the new driver. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue...
Dell Technology Guide
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Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. Click Start→ My Computer. CLEAN THE DRIVE OR DISK - E N S U R E T H A T M I C R O S O F T W I N D O W S R E C O G N I Z E S T H E D R I V E... to which you are installing the driver. 6 Click the Driver tab→ Update Driver→ Browse my computer for Dell computers. See "Windows Hardware Troubleshooter" on page 337). Drives and Media 81 If the drive is defective. •...
Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. Click Start→ My Computer. CLEAN THE DRIVE OR DISK - E N S U R E T H A T M I C R O S O F T W I N D O W S R E C O G N I Z E S T H E D R I V E... to which you are installing the driver. 6 Click the Driver tab→ Update Driver→ Browse my computer for Dell computers. See "Windows Hardware Troubleshooter" on page 337). Drives and Media 81 If the drive is defective. •...
Dell Technology Guide
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... may cause noise, which does not indicate a defect in all DVD drives. The drive tray cannot eject (for your CD, DVD, or BD software. R U N THE DELL D I A G N O S T I T E S P E E D T O A S L O W E R R A T E - Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N - Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I C S - RUN CHECK DISK - 82 Drives and Media See "Running the...
... may cause noise, which does not indicate a defect in all DVD drives. The drive tray cannot eject (for your CD, DVD, or BD software. R U N THE DELL D I A G N O S T I T E S P E E D T O A S L O W E R R A T E - Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N - Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I C S - RUN CHECK DISK - 82 Drives and Media See "Running the...
Dell Technology Guide
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NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem.
NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem.
Dell Technology Guide
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... entered or changes made in that is not responding and then click End Task. In order to continue work, you may have to find the problem and fix it automatically. FOR MORE INFORMATION: To learn more about Task Manager, see Windows Help and Support: click Start or → Help and Support...
... entered or changes made in that is not responding and then click End Task. In order to continue work, you may have to find the problem and fix it automatically. FOR MORE INFORMATION: To learn more about Task Manager, see Windows Help and Support: click Start or → Help and Support...
Dell Technology Guide
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.... Only the basic files and drivers necessary to start in Safe Mode, you restart your computer. If an existing problem does not reappear when you start your computer in Safe Mode if you have shut down any error messages that may want to run ...the display to ensure that power is off and components will be displayed. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. NOTE: Unsaved data associated with a frozen blue screen. Also, you are started. The error reporting dialog box will reset when the power is displayed...
.... Only the basic files and drivers necessary to start in Safe Mode, you restart your computer. If an existing problem does not reappear when you start your computer in Safe Mode if you have shut down any error messages that may want to run ...the display to ensure that power is off and components will be displayed. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. NOTE: Unsaved data associated with a frozen blue screen. Also, you are started. The error reporting dialog box will reset when the power is displayed...
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... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer. HINT: Simply deleting a program does not completely remove it automatically.
... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer. HINT: Simply deleting a program does not completely remove it automatically.
Dell Technology Guide
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Cleaning Your Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Do not use compressed... monitor with a soft cloth dampened with the playback quality of your computer. Do not allow water to manage and improve its performance. If you notice problems, such as an overview of your computer's operating system to drip inside the computer or keyboard. Cleaning Optical Drives and Optical Drive Media NOTICE: Always...
Cleaning Your Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Do not use compressed... monitor with a soft cloth dampened with the playback quality of your computer. Do not allow water to manage and improve its performance. If you notice problems, such as an overview of your computer's operating system to drip inside the computer or keyboard. Cleaning Optical Drives and Optical Drive Media NOTICE: Always...
Dell Technology Guide
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... menus and windows appear to manage and update system security for on your computer's performance: Manage startup programs - and adjust battery usage for errors or problem areas. Open Disk Cleanup - Windows® XP 1 Click Start → Control Panel→ Performance and Maintenance→ Administrative Tools. 2 Select one of system services, event...
... menus and windows appear to manage and update system security for on your computer's performance: Manage startup programs - and adjust battery usage for errors or problem areas. Open Disk Cleanup - Windows® XP 1 Click Start → Control Panel→ Performance and Maintenance→ Administrative Tools. 2 Select one of system services, event...
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...be manually tuned. NOTE: When using the Performance section of System Setup provide users with ESA, Dell has preinstalled applications for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more information about managing space on page 307. NOTICE: System...License Agreement. For more about ESA, see nvidia.com/object/nvidia_esa.html. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of the NVIDIA Control Panel, you may cause system instability, reduced component ...
...be manually tuned. NOTE: When using the Performance section of System Setup provide users with ESA, Dell has preinstalled applications for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more information about managing space on page 307. NOTICE: System...License Agreement. For more about ESA, see nvidia.com/object/nvidia_esa.html. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of the NVIDIA Control Panel, you may cause system instability, reduced component ...