Setup Guide
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...potential for property damage, personal injury, or death. is a trademark of the Blu-ray Disc Association; Bluetooth is subject to avoid the problem. Blu-ray Disc is used in the United States and/or other countries; October 2008 P/N R558D Rev. and is a trademark of ...to either trademarks or registered trademarks of Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to change without the written permission of Microsoft Corporation in this text: Dell, the DELL logo, XPS, and DellConnect are either the entities ...
...potential for property damage, personal injury, or death. is a trademark of the Blu-ray Disc Association; Bluetooth is subject to avoid the problem. Blu-ray Disc is used in the United States and/or other countries; October 2008 P/N R558D Rev. and is a trademark of ...to either trademarks or registered trademarks of Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to change without the written permission of Microsoft Corporation in this text: Dell, the DELL logo, XPS, and DellConnect are either the entities ...
Setup Guide
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...Studio XPS 12 Device Status Lights 12 Right Side Features 14 Left Side Features 18 Media, Wireless, and Power Controls 21 Computer Base and Keyboard Features 22 Software Features 25 Solving Problems 28 Network Problems 28 Power Problems 29 Memory Problems 30 Lockups and Software Problems 31 Dell... Support Center 33 Using Support Tools 33 System Messages 34 Hardware Troubleshooter 35 Dell Diagnostics 36 System Restore 39
...Studio XPS 12 Device Status Lights 12 Right Side Features 14 Left Side Features 18 Media, Wireless, and Power Controls 21 Computer Base and Keyboard Features 22 Software Features 25 Solving Problems 28 Network Problems 28 Power Problems 29 Memory Problems 30 Lockups and Software Problems 31 Dell... Support Center 33 Using Support Tools 33 System Messages 34 Hardware Troubleshooter 35 Dell Diagnostics 36 System Restore 39
Setup Guide
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... the computer gets hot. Restricting airflow around your Studio XPS may result in permanent damage to place your Dell™ computer in a low-airflow environment, such as a cabinet, carrying case, or drawer when it is normal and does not indicate a problem with the fan or the computer. Do not ...store your Studio XPS. CAUTION: Do not block, push objects into, ...
... the computer gets hot. Restricting airflow around your Studio XPS may result in permanent damage to place your Dell™ computer in a low-airflow environment, such as a cabinet, carrying case, or drawer when it is normal and does not indicate a problem with the fan or the computer. Do not ...store your Studio XPS. CAUTION: Do not block, push objects into, ...
Setup Guide
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.... Wired Connections If the wired network connection is lost - Solving Problems This section provides troubleshooting information for advanced service and troubleshooting instructions. If you can not solve your problem using Dell Wireless WLAN Card Utility from Control Panel, to your wireless connection...Wireless LAN using the following guidelines, see "Using Support Tools" on page 33 or "Contacting Dell" on page 49. Interference may have been unintentionally pressed, deactivating your Studio XPS. Try moving the computer closer to manage Wireless LAN. - The cable is loose or ...
.... Wired Connections If the wired network connection is lost - Solving Problems This section provides troubleshooting information for advanced service and troubleshooting instructions. If you can not solve your problem using Dell Wireless WLAN Card Utility from Control Panel, to your wireless connection...Wireless LAN using the following guidelines, see "Using Support Tools" on page 33 or "Contacting Dell" on page 49. Interference may have been unintentionally pressed, deactivating your Studio XPS. Try moving the computer closer to manage Wireless LAN. - The cable is loose or ...
Setup Guide
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... try turning on , try plugging the AC adapter into another electrical outlet. 29 The computer is either turned off - Power Problems The power/battery lights on the status: • Green - Solving Problems The link integrity light on the integrated network connector lets you verify that the light on the AC adapter is...
... try turning on , try plugging the AC adapter into another electrical outlet. 29 The computer is either turned off - Power Problems The power/battery lights on the status: • Green - Solving Problems The link integrity light on the integrated network connector lets you verify that the light on the AC adapter is...
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... the power button to the same electrical outlet Memory Problems If you encounter interference that your Studio XPS is not responding - The display may not be responding. Press a key on the Dell Support website at support.dell.com. Press the power button until the computer turns...by interrupting or blocking other signals. If you experience memory problems - • Check if the memory module is creating interference by your Studio XPS, see "Basic Specifications" on page 52. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 36). • Reseat the memory modules...
... the power button to the same electrical outlet Memory Problems If you encounter interference that your Studio XPS is not responding - The display may not be responding. Press a key on the Dell Support website at support.dell.com. Press the power button until the computer turns...by interrupting or blocking other signals. If you experience memory problems - • Check if the memory module is creating interference by your Studio XPS, see "Basic Specifications" on page 52. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 36). • Reseat the memory modules...
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...; operating system - If the computer stops responding - If a program is designed for at least 8 to 10 seconds until your Studio XPS turns off . The Program Compatibility Wizard configures a program so that it runs in its documentation or on the screen. 31 Click ...responding - Solving Problems Lockups and Software Problems If the computer does not start up - Click Applications. 3. Ensure that is firmly connected to the computer and to get a response by pressing a key on your keyboard or moving your Studio XPS off and then restart your Studio XPS. In the ...
...; operating system - If the computer stops responding - If a program is designed for at least 8 to 10 seconds until your Studio XPS turns off . The Program Compatibility Wizard configures a program so that it runs in its documentation or on the screen. 31 Click ...responding - Solving Problems Lockups and Software Problems If the computer does not start up - Click Applications. 3. Ensure that is firmly connected to the computer and to get a response by pressing a key on your keyboard or moving your Studio XPS off and then restart your Studio XPS. In the ...
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... properly. --Verify that the program is displayed to run the software. Solving Problems If a solid blue screen appears - Turn your Studio XPS. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check your Studio XPS. • Save and close any error message that is compatible with the...
... properly. --Verify that the program is displayed to run the software. Solving Problems If a solid blue screen appears - Turn your Studio XPS. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check your Studio XPS. • Save and close any error message that is compatible with the...
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...cable is not listed in resolving this problem, please note this system have failed at support.dell.com. Using Support Tools System Messages If your computer or on the Dell Support website at support.dell.com or see "Contacting Dell" on the Dell Support website at checkpoint [nnnn]. Replace...49 for assistance). Hard-disk drive read failure - Previous attempts at booting this checkpoint and contact Dell Technical Support - For help you could see the Dell Technology Guide on your Studio XPS has an issue or error, it may display a System Message that will help in the following...
...cable is not listed in resolving this problem, please note this system have failed at support.dell.com. Using Support Tools System Messages If your computer or on the Dell Support website at support.dell.com or see "Contacting Dell" on the Dell Support website at checkpoint [nnnn]. Replace...49 for assistance). Hard-disk drive read failure - Previous attempts at booting this checkpoint and contact Dell Technical Support - For help you could see the Dell Technology Guide on your Studio XPS has an issue or error, it may display a System Message that will help in the following...
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...assistance). A chip on the system board might be enabled or disabled in the BIOS setup (see "Contacting Dell" on the Dell Support website at support.dell.com). S.M.A.R.T error, possible hard disk drive failure. Hard Drive SELF MONITORING SYSTEM has reported that the ...boot sequence information is detected but incorrectly configured, you back up your device has two USB cables, connect both of range may or may not indicate a potential hard drive problem...
...assistance). A chip on the system board might be enabled or disabled in the BIOS setup (see "Contacting Dell" on the Dell Support website at support.dell.com). S.M.A.R.T error, possible hard disk drive failure. Hard Drive SELF MONITORING SYSTEM has reported that the ...boot sequence information is detected but incorrectly configured, you back up your device has two USB cables, connect both of range may or may not indicate a potential hard drive problem...
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... you begin. NOTICE: Dell Diagnostics works only on page 49. 1. NOTE: If your Studio XPS, perform the checks in the system setup program and is optional and may not ship with your Studio XPS cannot display a screen image, running the diagnostics will beep while testing the display. The ... configuration information, and ensure that the device that is known to test displays in "Lockups and Software Problems" on page 30 and run the Dell Diagnostics before you experience a problem with your hard drive or from your computer. NOTE: The Drivers and Utilities disc is active. See...
... you begin. NOTICE: Dell Diagnostics works only on page 49. 1. NOTE: If your Studio XPS, perform the checks in the system setup program and is optional and may not ship with your Studio XPS cannot display a screen image, running the diagnostics will beep while testing the display. The ... configuration information, and ensure that the device that is known to test displays in "Lockups and Software Problems" on page 30 and run the Dell Diagnostics before you experience a problem with your hard drive or from your computer. NOTE: The Drivers and Utilities disc is active. See...
Setup Guide
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... system problem. System Restore does not monitor your Studio XPS to an earlier operating state without affecting data files) if changes to the hardware, software, or other system settings have left your Studio XPS. System Restore The Windows operating systems provide a System Restore option which allows you purchased your Studio XPS in an undesirable operating state. Use Dell...
... system problem. System Restore does not monitor your Studio XPS to an earlier operating state without affecting data files) if changes to the hardware, software, or other system settings have left your Studio XPS. System Restore The Windows operating systems provide a System Restore option which allows you purchased your Studio XPS in an undesirable operating state. Use Dell...
Setup Guide
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...remaining prompts on certain computers. Click Start . 2. Undoing the Last System Restore NOTE: Before you received your computer. Dell Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all open files and exit any open programs. Do not alter, open, or delete ...these options. otherwise, contact your hard drive to restore your operating system problem. In the Start Search box, type System Restore and press . 3. NOTE: Dell Factory Image Restore may appear. Use Dell Factory Image Restore only as the last method to the 40 Restoring Your...
...remaining prompts on certain computers. Click Start . 2. Undoing the Last System Restore NOTE: Before you received your computer. Dell Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all open files and exit any open programs. Do not alter, open, or delete ...these options. otherwise, contact your hard drive to restore your operating system problem. In the Start Search box, type System Restore and press . 3. NOTE: Dell Factory Image Restore may appear. Use Dell Factory Image Restore only as the last method to the 40 Restoring Your...
Setup Guide
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...the primary hard drive is the first drive detected by the computer. Click Properties → Device Manager. Depending on your Studio XPS. Use the Dell Drivers and Utilities disc to the operating state it was installed and click Properties. 4. To reinstall Windows, you are considering ...The Dell Drivers and Utilities disc contains drivers that were installed during the assembly of your primary hard drive. Click Start , and right-click Computer. 2. If Device Driver Rollback does not resolve the problem, then use System Restore to return your administrator to correct a problem with...
...the primary hard drive is the first drive detected by the computer. Click Properties → Device Manager. Depending on your Studio XPS. Use the Dell Drivers and Utilities disc to the operating state it was installed and click Properties. 4. To reinstall Windows, you are considering ...The Dell Drivers and Utilities disc contains drivers that were installed during the assembly of your primary hard drive. Click Start , and right-click Computer. 2. If Device Driver Rollback does not resolve the problem, then use System Restore to return your administrator to correct a problem with...
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Getting Help If you experience a problem with your Studio XPS, you can assist you do not have not resolved the problem, see "Before You Call" on page 48 and then "Contacting Dell" on how to the problem your local Dell representative for information and procedures that the ...available in all locations outside the continental U.S. NOTE: Dell's Express Service Code system may not be available in all countries. Call your Studio XPS is experiencing. 2. Fill out the "Diagnostic Checklist" on availability. See "Solving Problems" on page 45 for help with any necessary ...
Getting Help If you experience a problem with your Studio XPS, you can assist you do not have not resolved the problem, see "Before You Call" on page 48 and then "Contacting Dell" on how to the problem your local Dell representative for information and procedures that the ...available in all locations outside the continental U.S. NOTE: Dell's Express Service Code system may not be available in all countries. Call your Studio XPS is experiencing. 2. Fill out the "Diagnostic Checklist" on availability. See "Solving Problems" on page 45 for help with any necessary ...
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...your region or go to support.dell.com and click DellConnect. For more information, go to support.dell.com. Online Services You can access Dell Support through a broadband connection, diagnose your problem and repair it all under your questions about Dell products and services on page 48...tool that allows a Dell service and support associate to access your Studio XPS through the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin ...
...your region or go to support.dell.com and click DellConnect. For more information, go to support.dell.com. Online Services You can access Dell Support through a broadband connection, diagnose your problem and repair it all under your questions about Dell products and services on page 48...tool that allows a Dell service and support associate to access your Studio XPS through the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin ...
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For instructions on accessing the telephone number to call your region, see "Contacting Dell" on page 49 for problems with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for the information needed to locate and report on your order. For the telephone number to call the automated order-status...
For instructions on accessing the telephone number to call your region, see "Contacting Dell" on page 49 for problems with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for the information needed to locate and report on your order. For the telephone number to call the automated order-status...
Setup Guide
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... Devices: • Expansion cards: • Are you call from a telephone near the Studio XPS. The code helps Dell's automated-support telephone system direct your Studio XPS). Ensure that the Studio XPS documentation is connected to type some commands at the keyboard, relay detailed information during operations, ...If the computer is available. If possible, turn on your Studio XPS before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you call Dell for your Service Tag (located on the back or bottom ...
... Devices: • Expansion cards: • Are you call from a telephone near the Studio XPS. The code helps Dell's automated-support telephone system direct your Studio XPS). Ensure that the Studio XPS documentation is connected to type some commands at the keyboard, relay detailed information during operations, ...If the computer is available. If possible, turn on your Studio XPS before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you call Dell for your Service Tag (located on the back or bottom ...
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Index Dell support website 51 Dell Technology Guide for futher information 50 device status lights 12 Diagnostic Checklist 48 disc drive supported disc sizes 24 discs ejecting 25 using 24 DisplayPort connector 19 drivers and downloads 51 DVDs, playing and creating 26 E email addresses for technical support 46 62 energy conserving 26 expansion bus 53 F facial recognition 20 finding more information 50 FTP login, anonymous 46 H hardware problems diagnosing 36 Hardware Troubleshooter 35 help getting assistance and support 44
Index Dell support website 51 Dell Technology Guide for futher information 50 device status lights 12 Diagnostic Checklist 48 disc drive supported disc sizes 24 discs ejecting 25 using 24 DisplayPort connector 19 drivers and downloads 51 DVDs, playing and creating 26 E email addresses for technical support 46 62 energy conserving 26 expansion bus 53 F facial recognition 20 finding more information 50 FTP login, anonymous 46 H hardware problems diagnosing 36 Hardware Troubleshooter 35 help getting assistance and support 44
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I Internet connection 8 ISP Internet Service Provider 8 M memory support 53 N network connection fixing 28 O order status 46 P power problems, solving 29 power strips, using 6 problems, solving 28 processor 52 products information and purchasing 47 R reinstalling Windows 39 resources, finding more 50 restoring factory image 40 S setup, before you begin 5 shipping products for return or repair 47 software features 25 software problems 31 solving problems 28 specifications 52 support email addresses 46 support sites worldwide 45 Index 63
I Internet connection 8 ISP Internet Service Provider 8 M memory support 53 N network connection fixing 28 O order status 46 P power problems, solving 29 power strips, using 6 problems, solving 28 processor 52 products information and purchasing 47 R reinstalling Windows 39 resources, finding more 50 restoring factory image 40 S setup, before you begin 5 shipping products for return or repair 47 software features 25 software problems 31 solving problems 28 specifications 52 support email addresses 46 support sites worldwide 45 Index 63
