Quick Reference Guide
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... Resolving Software and Hardware Incompatibilities 30 Using Microsoft® Windows® XP System Restore 30 Using the Last Known Good Configuration 31 Dell Diagnostics 32 Before you start testing 33 Beep Codes 33 Error Messages 35 Diagnostic Lights 35 Diagnostic Light Codes Before POST 35 Diagnostic Light Codes During POST 37 Frequently Asked Questions 42 Index 43 Contents 3
... Resolving Software and Hardware Incompatibilities 30 Using Microsoft® Windows® XP System Restore 30 Using the Last Known Good Configuration 31 Dell Diagnostics 32 Before you start testing 33 Beep Codes 33 Error Messages 35 Diagnostic Lights 35 Diagnostic Light Codes Before POST 35 Diagnostic Light Codes During POST 37 Frequently Asked Questions 42 Index 43 Contents 3
Quick Reference Guide
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...may be included on your computer or advanced technicalreference material for my computer • Basic troubleshooting information • How to run the Dell Diagnostics or access your documentation. Quick Reference Guide NOTE: This document is available as Resource CD) Documentation and drivers are already installed on ...be available in certain countries. NOTE: Drivers and documentation updates can use the CD to reinstall drivers, run the Dell™ Diagnostics • Error codes and diagnostic lights • How to remove and install parts • How to your computer.
...may be included on your computer or advanced technicalreference material for my computer • Basic troubleshooting information • How to run the Dell Diagnostics or access your documentation. Quick Reference Guide NOTE: This document is available as Resource CD) Documentation and drivers are already installed on ...be available in certain countries. NOTE: Drivers and documentation updates can use the CD to reinstall drivers, run the Dell™ Diagnostics • Error codes and diagnostic lights • How to remove and install parts • How to your computer.
Quick Reference Guide
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... computer microphone for voice or musical input into a power-saving state. Instead, perform an operating system shutdown. See "Diagnostic Lights" on page 35 for a description of light codes that can also be used to wake the system or to place it is on when a good connection exists ...between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 13 diagnostic lights (4) Use these lights to turn on the computer. 7 USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as flash ...
... computer microphone for voice or musical input into a power-saving state. Instead, perform an operating system shutdown. See "Diagnostic Lights" on page 35 for a description of light codes that can also be used to wake the system or to place it is on when a good connection exists ...between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 13 diagnostic lights (4) Use these lights to turn on the computer. 7 USB 2.0 connectors (2) Use the front USB connectors for devices that you connect occasionally, such as flash ...
Quick Reference Guide
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... User's Guide for technical assistance. When the computer starts normally, the lights flash. If the computer malfunctions, the pattern of the lights and also that the front-panel power light is still not resolved, contact Dell for suggestions on resolving any problems. Diagnostic Lights CAUTION: Before you begin any of the power button help you troubleshoot...
... User's Guide for technical assistance. When the computer starts normally, the lights flash. If the computer malfunctions, the pattern of the lights and also that the front-panel power light is still not resolved, contact Dell for suggestions on resolving any problems. Diagnostic Lights CAUTION: Before you begin any of the power button help you troubleshoot...
Quick Reference Guide
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... the procedure in "Power Problems" in your User's Guide. A possible system board failure has occurred. Diagnostic Lights (blinking) (blinking) (blinking) (blinking) (blinking) Power Light blinking green blinking green amber blinking amber amber Problem Description Suggested Resolution The computer is in a reduced Use...or keyboard, substitute the mouse or keyboard with a working PS/2 mouse or keyboard and then try to wake the computer. Contact Dell for technical assistance. See "Advanced Features" in your User's Guide. A possible power supply or power cable failure has occurred....
... the procedure in "Power Problems" in your User's Guide. A possible system board failure has occurred. Diagnostic Lights (blinking) (blinking) (blinking) (blinking) (blinking) Power Light blinking green blinking green amber blinking amber amber Problem Description Suggested Resolution The computer is in a reduced Use...or keyboard, substitute the mouse or keyboard with a working PS/2 mouse or keyboard and then try to wake the computer. Contact Dell for technical assistance. See "Advanced Features" in your User's Guide. A possible power supply or power cable failure has occurred....
Quick Reference Guide
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... Problem Description A possible power supply failure has occurred. Diagnostic Light Codes During POST The power light displays a solid green for each move. 5 If the problem persists, contact Dell. Suggested Resolution Reinstall the processor and restart the computer. A possible expansion card failure has occurred. 1 Determine if a conflict exists by removing a card (not the graphics ...
... Problem Description A possible power supply failure has occurred. Diagnostic Light Codes During POST The power light displays a solid green for each move. 5 If the problem persists, contact Dell. Suggested Resolution Reinstall the processor and restart the computer. A possible expansion card failure has occurred. 1 Determine if a conflict exists by removing a card (not the graphics ...
Quick Reference Guide
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they are turned off after POST. Light Pattern Problem Description Suggested Resolution A possible expansion card failure has occurred. 1 Determine if a conflict exists by ...different card, and then restart the computer. 3 Repeat this process for on page 30). 4 If the problem persists, contact Dell. Routine system activity preceding video Watch your monitor for each card. The computer is in a normal operating None. messages. Quick...-screen initialization. condition after the computer successfully boots to the operating system. NOTE: The diagnostic lights flicker briefly;
they are turned off after POST. Light Pattern Problem Description Suggested Resolution A possible expansion card failure has occurred. 1 Determine if a conflict exists by ...different card, and then restart the computer. 3 Repeat this process for on page 30). 4 If the problem persists, contact Dell. Routine system activity preceding video Watch your monitor for each card. The computer is in a normal operating None. messages. Quick...-screen initialization. condition after the computer successfully boots to the operating system. NOTE: The diagnostic lights flicker briefly;
Quick Reference Guide
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..., 19 power, 18 serial, 20 sound, 19-20 USB, 17, 19-20 D Dell support site, 7 Dell Diagnostics, 32-33 Dell Premier Support website, 6 diagnostic lights, 35 diagnostics beep codes, 33 Dell, 32-33 lights, 17, 35 documentation End User License Agreement, 6 ergonomics, 6 online, 7 Product Information...6 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 33 diagnostic lights, 35 H hard drive activity light, 16-17 hardware beep codes, 33 conflicts, 30 Dell Diagnostics, 32-33 Hardware Troubleshooter, 30 headphone connector, 17 Help and Support Center, 7 help file...
..., 19 power, 18 serial, 20 sound, 19-20 USB, 17, 19-20 D Dell support site, 7 Dell Diagnostics, 32-33 Dell Premier Support website, 6 diagnostic lights, 35 diagnostics beep codes, 33 Dell, 32-33 lights, 17, 35 documentation End User License Agreement, 6 ergonomics, 6 online, 7 Product Information...6 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 33 diagnostic lights, 35 H hard drive activity light, 16-17 hardware beep codes, 33 conflicts, 30 Dell Diagnostics, 32-33 Hardware Troubleshooter, 30 headphone connector, 17 Help and Support Center, 7 help file...
Quick Reference Guide
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...-33 S safety instructions, 6 Service Tag, 6 software conflicts, 30 sound connectors line-in, 20 line-out, 19 support website, 7 System Restore, 30 T troubleshooting conflicts, 30 Dell Diagnostics, 32-33 diagnostic lights, 35 Hardware Troubleshooter, 30 Help and Support Center, 7 restore to previous state, 30 U USB connector, 19-20 connectors, 17 User's Guide, 6 W warranty information, 6 Windows...
...-33 S safety instructions, 6 Service Tag, 6 software conflicts, 30 sound connectors line-in, 20 line-out, 19 support website, 7 System Restore, 30 T troubleshooting conflicts, 30 Dell Diagnostics, 32-33 diagnostic lights, 35 Hardware Troubleshooter, 30 Help and Support Center, 7 restore to previous state, 30 U USB connector, 19-20 connectors, 17 User's Guide, 6 W warranty information, 6 Windows...
User Guide
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... state, press the power button or use the power button to turn off or in a hibernation mode. ¡ Steady green - See Diagnostic Lights for voice or musical input into the appropriate connector (see Power Management. Plug serial, USB, and other devices into a sound or telephony program... headphone connector to attach headphones. 12 network link light The network link light is on when a good connection exists between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 13 diagnostic lights (4) Use these lights to help you troubleshoot problems with your computer. ...
... state, press the power button or use the power button to turn off or in a hibernation mode. ¡ Steady green - See Diagnostic Lights for voice or musical input into the appropriate connector (see Power Management. Plug serial, USB, and other devices into a sound or telephony program... headphone connector to attach headphones. 12 network link light The network link light is on when a good connection exists between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 13 diagnostic lights (4) Use these lights to help you troubleshoot problems with your computer. ...
User Guide
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Back to Contents Page Information About Your Computer Dell Precision™ Workstation 690 User's Guide Finding Information Specifications Finding Information NOTE: Some features or media may be available in certain countries. Some ...technicians or experienced users. NOTE: Additional information may be found at support.dell.com. NOTE: Drivers and documentation updates can use the CD to reinstall drivers (see Reinstalling Drivers and Utilities), run the Dell Diagnostics l Error codes and diagnostic lights l How to remove and install parts l How to your documentation. You...
Back to Contents Page Information About Your Computer Dell Precision™ Workstation 690 User's Guide Finding Information Specifications Finding Information NOTE: Some features or media may be available in certain countries. Some ...technicians or experienced users. NOTE: Additional information may be found at support.dell.com. NOTE: Drivers and documentation updates can use the CD to reinstall drivers (see Reinstalling Drivers and Utilities), run the Dell Diagnostics l Error codes and diagnostic lights l How to remove and install parts l How to your documentation. You...
User Guide
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... operation Front panel: displays solid green when a network connection is present NOTE: If an active network connection is network activity. yellow light for 10-Mb operation; auto-sensing power supply-90 V to 265 V at 50/60 Hz 3-V CR2032 lithium coin cell 22.3...board connectors: IDE drive Floppy drive SAS/ SATA SATA Key Combinations or Controls and Lights Power control Power light Hard-drive access light Link integrity light Activity light Diagnostic lights Standby power light Power DC power supply: Wattage Heat dissipation Voltage Backup battery Physical Height Width Depth ...
... operation Front panel: displays solid green when a network connection is present NOTE: If an active network connection is network activity. yellow light for 10-Mb operation; auto-sensing power supply-90 V to 265 V at 50/60 Hz 3-V CR2032 lithium coin cell 22.3...board connectors: IDE drive Floppy drive SAS/ SATA SATA Key Combinations or Controls and Lights Power control Power light Hard-drive access light Link integrity light Activity light Diagnostic lights Standby power light Power DC power supply: Wattage Heat dissipation Voltage Backup battery Physical Height Width Depth ...
User Guide
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... mouse or keyboard with a working PS/2 mouse or keyboard and then try to Help Solve Problems Dell Precision™ Workstation 690 User's Guide Diagnostic Lights Beep Codes Error Messages Dell Diagnostics Drivers Restoring Your Operating System Software and Hardware Incompatibilities Diagnostic Lights CAUTION: Before you begin any of the power button help you are trying to wake the computer...
... mouse or keyboard with a working PS/2 mouse or keyboard and then try to Help Solve Problems Dell Precision™ Workstation 690 User's Guide Diagnostic Lights Beep Codes Error Messages Dell Diagnostics Drivers Restoring Your Operating System Software and Hardware Incompatibilities Diagnostic Lights CAUTION: Before you begin any of the power button help you are trying to wake the computer...
User Guide
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... or more memory modules installed, remove the modules, reinstall one module, and then restart the computer (see Contacting Dell). Continue until a memory error occurs during POST. Contact Dell for diagnostic light codes during start-up or diagnostic testing. l Verify that the memory modules that you have identified a faulty module or reinstalled all the memory modules...
... or more memory modules installed, remove the modules, reinstall one module, and then restart the computer (see Contacting Dell). Continue until a memory error occurs during POST. Contact Dell for diagnostic light codes during start-up or diagnostic testing. l Verify that the memory modules that you have identified a faulty module or reinstalled all the memory modules...
User Guide
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.... Repeat this process for video ROM failure 4-2-1 No timer tick If the problem persists, contact Dell (see Contacting Dell). NOTE: The diagnostic lights flicker briefly; Contact Dell for on -screen messages. Code Cause 1-1-2 Microprocessor register failure 1-1-3 NVRAM read/write failure 1-1-4 ...to identify a more serious cause (see Software and Hardware Incompatibilities). 4. If your monitor for resource conflicts (see Dell Diagnostics). 3. Routine system activity preceding video Watch your computer beeps during start -up if the monitor cannot display errors...
.... Repeat this process for video ROM failure 4-2-1 No timer tick If the problem persists, contact Dell (see Contacting Dell). NOTE: The diagnostic lights flicker briefly; Contact Dell for on -screen messages. Code Cause 1-1-2 Microprocessor register failure 1-1-3 NVRAM read/write failure 1-1-4 ...to identify a more serious cause (see Software and Hardware Incompatibilities). 4. If your monitor for resource conflicts (see Dell Diagnostics). 3. Routine system activity preceding video Watch your computer beeps during start -up if the monitor cannot display errors...
User Guide
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The computer does not start up Check the Diagnostic Lights - Ensure that the power cable is no longer responding. 4. Press simultaneously. 2. Click End Task. l Shut down (see Turning Off Your Computer) your computer, reconnect the.... Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. See Diagnostic Lights. l Check the cable connector for bent or broken pins and for Software and Hardware Conflicts - Click the program that the keyboard cable is faulty. A ...
The computer does not start up Check the Diagnostic Lights - Ensure that the power cable is no longer responding. 4. Press simultaneously. 2. Click End Task. l Shut down (see Turning Off Your Computer) your computer, reconnect the.... Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. See Diagnostic Lights. l Check the cable connector for bent or broken pins and for Software and Hardware Conflicts - Click the program that the keyboard cable is faulty. A ...
User Guide
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... See Cards. See Restoring Your Operating System. Check for Software and Hardware Conflicts - Network Problems Fill out the Diagnostics Checklist as a lamp. See Diagnostic Lights. See Memory. CAUTION: To guard against electrical shock, always unplug your computer from your network settings - l ...that the electrical outlet is functioning. l See Diagnostic Lights. Ensure that the network is working by touching an unpainted metal surface on the keyboard or move the mouse to the system board. If the power light is blinking green - Contact your network administrator ...
... See Cards. See Restoring Your Operating System. Check for Software and Hardware Conflicts - Network Problems Fill out the Diagnostics Checklist as a lamp. See Diagnostic Lights. See Memory. CAUTION: To guard against electrical shock, always unplug your computer from your network settings - l ...that the electrical outlet is functioning. l See Diagnostic Lights. Ensure that the network is working by touching an unpainted metal surface on the keyboard or move the mouse to the system board. If the power light is blinking green - Contact your network administrator ...
User Guide
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...you are having a problem with another device, such as a lamp. If the printer is working by Windows - 1. Check the Diagnostic Lights - Eliminate interference - Ensure that the electrical outlet is listed, right-click the printer icon. 3. Ensure that the printer is receiving...printer and the computer. l Ensure that the Serial Port setting or the Parallel Port setting matches the recommended settings. See Dell Diagnostics. See the device's documentation for cable connection information. l See the printer documentation for the recommended settings. The computer is...
...you are having a problem with another device, such as a lamp. If the printer is working by Windows - 1. Check the Diagnostic Lights - Eliminate interference - Ensure that the electrical outlet is listed, right-click the printer icon. 3. Ensure that the printer is receiving...printer and the computer. l Ensure that the Serial Port setting or the Parallel Port setting matches the recommended settings. See Dell Diagnostics. See the device's documentation for cable connection information. l See the printer documentation for the recommended settings. The computer is...
User Guide
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... any of the procedures in this CD-ROM device box. If you did not turn the player volume down or off nearby fans, fluorescent lights, or halogen lamps to check for interference. Ensure that you have volume controls, adjust the volume, bass, or treble to eliminate distortion....Setup) and ensure that the sound is set to On (if using the integrated audio solution) or Off (if using an expansion card solution). See Dell Diagnostics. Check the speaker cable connections - Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2. Turn off ....
... any of the procedures in this CD-ROM device box. If you did not turn the player volume down or off nearby fans, fluorescent lights, or halogen lamps to check for interference. Ensure that you have volume controls, adjust the volume, bass, or treble to eliminate distortion....Setup) and ensure that the sound is set to On (if using the integrated audio solution) or Off (if using an expansion card solution). See Dell Diagnostics. Check the speaker cable connections - Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2. Turn off ....
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... and Themes. 2. If the screen is blank NOTE: See the monitor documentation for interference. If the power light is defective. Check the Diagnostic Lights - See Dell Diagnostics. For a PCI Express card, set Primary Video to determine if the power cable is lit or blinking, ...the monitor has power. Run the Dell Diagnostics - Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to...
... and Themes. 2. If the screen is blank NOTE: See the monitor documentation for interference. If the power light is defective. Check the Diagnostic Lights - See Dell Diagnostics. For a PCI Express card, set Primary Video to determine if the power cable is lit or blinking, ...the monitor has power. Run the Dell Diagnostics - Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to...