Quick Reference Guide
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Contents Finding Information 5 Setting Up Your Dell Precision 670 Computer 9 Setting Up Your Dell Precision 470 Computer 15 Opening the Computer Cover 18 Caring for Your Computer 22 Solving Problems 22 Resolving Software and Hardware Incompatibilities 22 Microsoft ...Using System Restore in Windows XP 23 Using Last Known Good Configuration 24 When to Use the Dell Diagnostics 25 Before You Start Testing 25 Running the Dell Diagnostics 26 System Lights 27 Beep Codes 28 Error Messages 29 Diagnostic Lights 29 Memory Overview 36 Frequently Asked Questions 38 Index 41 Contents 3
Contents Finding Information 5 Setting Up Your Dell Precision 670 Computer 9 Setting Up Your Dell Precision 470 Computer 15 Opening the Computer Cover 18 Caring for Your Computer 22 Solving Problems 22 Resolving Software and Hardware Incompatibilities 22 Microsoft ...Using System Restore in Windows XP 23 Using Last Known Good Configuration 24 When to Use the Dell Diagnostics 25 Before You Start Testing 25 Running the Dell Diagnostics 26 System Lights 27 Beep Codes 28 Error Messages 29 Diagnostic Lights 29 Memory Overview 36 Frequently Asked Questions 38 Index 41 Contents 3
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... and click the arrow to start the search. 3 Click Hardware Troubleshooter in your User's Guide, go to support.dell.com (on my computer, and click Next. 22 Quick Reference Guide www.dell.com | support.dell.com Caring for more information). Solving Problems Follow these suggestions: • To avoid losing or corrupting data, never...
... and click the arrow to start the search. 3 Click Hardware Troubleshooter in your User's Guide, go to support.dell.com (on my computer, and click Next. 22 Quick Reference Guide www.dell.com | support.dell.com Caring for more information). Solving Problems Follow these suggestions: • To avoid losing or corrupting data, never...
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... See the User's Guide for more information. If the computer does not boot, contact Dell for technical assistance. System Lights These lights on diagnosing the beep code. The Dell Diagnostics is identified. A power supply or system board failure has occurred. The monitor or... system board may be faulty or incorrectly installed. If the Dell Diagnostics is not identified, contact Dell for technical assistance. Corrective Action No corrective action is operating normally. Check the diagnostic lights to see if the specific problem is identified. An integrated ...
... See the User's Guide for more information. If the computer does not boot, contact Dell for technical assistance. System Lights These lights on diagnosing the beep code. The Dell Diagnostics is identified. A power supply or system board failure has occurred. The monitor or... system board may be faulty or incorrectly installed. If the Dell Diagnostics is not identified, contact Dell for technical assistance. Corrective Action No corrective action is operating normally. Check the diagnostic lights to see if the specific problem is identified. An integrated ...
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...for either the operating system or the program that was running when the message appeared. When the computer starts normally, the lights flash. The lights can be displayed on the monitor identifying the problem. If the computer malfunctions, the color and sequence of the procedures in...Product Information Guide. Quick Reference Guide 29 See "Error Messages" in your computer has four lights labeled "A," "B," "C," and "D" on the front panel. After the computer starts, all four lights display solid green. Error Messages NOTE: If the message is not listed, see the documentation...
...for either the operating system or the program that was running when the message appeared. When the computer starts normally, the lights flash. The lights can be displayed on the monitor identifying the problem. If the computer malfunctions, the color and sequence of the procedures in...Product Information Guide. Quick Reference Guide 29 See "Error Messages" in your computer has four lights labeled "A," "B," "C," and "D" on the front panel. After the computer starts, all four lights display solid green. Error Messages NOTE: If the message is not listed, see the documentation...
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... to turn on, ensure that the frontpanel power light is on . If the problem is still not resolved, contact Dell for technical assistance. Contact Dell for technical assistance. If the problem is still not resolved, contact Dell for technical assistance. See "Advanced Features" in ...computer is connected to the computer. Perform the procedure in "Power Problems" in the User's Guide. www.dell.com | support.dell.com Diagnostic Light Codes Before POST Light Pattern ABCD ABCD ABCD ABCD ABCD ABCD = yellow = green = off Problem Description Suggested Resolution off No...
... to turn on, ensure that the frontpanel power light is on . If the problem is still not resolved, contact Dell for technical assistance. Contact Dell for technical assistance. If the problem is still not resolved, contact Dell for technical assistance. See "Advanced Features" in ...computer is connected to the computer. Perform the procedure in "Power Problems" in the User's Guide. www.dell.com | support.dell.com Diagnostic Light Codes Before POST Light Pattern ABCD ABCD ABCD ABCD ABCD ABCD = yellow = green = off Problem Description Suggested Resolution off No...
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... Problem Description Suggested Resolution yellow off Quick Reference Guide 31 Perform the procedure in "Processor Problems" in the User's Guide. Contact Dell for technical assistance. off Diagnostic Light Codes During POST Light Pattern ABCD yellow yellow green yellow Problem Description Suggested Resolution A possible processor failure has occurred. yellow green green A possible VRM 0 and...
... Problem Description Suggested Resolution yellow off Quick Reference Guide 31 Perform the procedure in "Processor Problems" in the User's Guide. Contact Dell for technical assistance. off Diagnostic Light Codes During POST Light Pattern ABCD yellow yellow green yellow Problem Description Suggested Resolution A possible processor failure has occurred. yellow green green A possible VRM 0 and...
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...dell.com | support.dell.com Light Pattern ABCD yellow yellow green green = yellow = green = off Problem Description Memory modules are installed. 32 Quick Reference Guide Operating in debug mode until a memory error occurs during start-up or diagnostic testing. Suggested Resolution 1 Reseat the memory modules to the operating system. 6 Run the Dell..., repeat the process with the remaining modules to ensure that your computer is identified, contact Dell for a replacement. NOTE: If necessary, the computer can operate in Debug Mode. The following message appears: Alert!
...dell.com | support.dell.com Light Pattern ABCD yellow yellow green green = yellow = green = off Problem Description Memory modules are installed. 32 Quick Reference Guide Operating in debug mode until a memory error occurs during start-up or diagnostic testing. Suggested Resolution 1 Reseat the memory modules to the operating system. 6 Run the Dell..., repeat the process with the remaining modules to ensure that your computer is identified, contact Dell for a replacement. NOTE: If necessary, the computer can operate in Debug Mode. The following message appears: Alert!
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... cables and restart the computer. Reseat all USB devices, check cable connections, and then restart the computer. Quick Reference Guide 33 Light Pattern ABCD yellow green yellow yellow ABCD yellow green yellow green ABCD yellow green green yellow ABCD yellow green green green = yellow ...computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see your User's Guide). 4 If the problem persists, contact Dell. • If the computer has a graphics card, remove the card, reinstall it, and then restart the computer. • If the problem...
... cables and restart the computer. Reseat all USB devices, check cable connections, and then restart the computer. Quick Reference Guide 33 Light Pattern ABCD yellow green yellow yellow ABCD yellow green yellow green ABCD yellow green green yellow ABCD yellow green green green = yellow ...computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see your User's Guide). 4 If the problem persists, contact Dell. • If the computer has a graphics card, remove the card, reinstall it, and then restart the computer. • If the problem...
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... mode until a memory error occurs during start-up or diagnostic testing. NOTE: If necessary, the computer can operate in Pairs for a replacement. www.dell.com | support.dell.com Light Pattern ABCD green yellow yellow yellow = yellow = green = off Problem Description No memory modules are installed. 34 Quick Reference Guide The following message appears...
... mode until a memory error occurs during start-up or diagnostic testing. NOTE: If necessary, the computer can operate in Pairs for a replacement. www.dell.com | support.dell.com Light Pattern ABCD green yellow yellow yellow = yellow = green = off Problem Description No memory modules are installed. 34 Quick Reference Guide The following message appears...
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... error exists. • Ensure that no special memory module requirements exist (see your hardware failure has occurred. If the problem persists, contact Dell. A possible expansion card failure has occurred. 1 Determine if a conflict exists by removing a card (not a graphics card) and restarting ...If the computer starts normally, troubleshoot the last card removed from the computer for technical assistance. If the problem persists, contact Dell. Light Pattern ABCD ABCD green yellow yellow green green yellow green yellow ABCD green yellow green green ABCD = yellow = green = off...
... error exists. • Ensure that no special memory module requirements exist (see your hardware failure has occurred. If the problem persists, contact Dell. A possible expansion card failure has occurred. 1 Determine if a conflict exists by removing a card (not a graphics card) and restarting ...If the computer starts normally, troubleshoot the last card removed from the computer for technical assistance. If the problem persists, contact Dell. Light Pattern ABCD ABCD green yellow yellow green green yellow green yellow ABCD green yellow green green ABCD = yellow = green = off...
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www.dell.com | support.dell.com Light Pattern ABCD green green green yellow ABCD green green green green Problem Description Another failure has occurred. Example: 256MB 1Rx8 PC2-3200R-333-10: • ... the label on the memory module to the system board from the hard drive, CD drive, and DVD drive. • If the problem persists, contact Dell. Suggested Resolution • Ensure that your memory module labels match. condition after POST. = yellow = green = off Memory Overview NOTE: Your computer supports ECC and registered...
www.dell.com | support.dell.com Light Pattern ABCD green green green yellow ABCD green green green green Problem Description Another failure has occurred. Example: 256MB 1Rx8 PC2-3200R-333-10: • ... the label on the memory module to the system board from the hard drive, CD drive, and DVD drive. • If the problem persists, contact Dell. Suggested Resolution • Ensure that your memory module labels match. condition after POST. = yellow = green = off Memory Overview NOTE: Your computer supports ECC and registered...
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... and Utilities, 5 operating system, 8 ResourceCD, 5 computer beep codes, 28 conflicts resolving software and hardware incompatibilities, 22 D Dell support site, 7 Dell Premier Support website, 6-7 Device Manager, 23 diagnostic lights, 29 diagnostics beep codes, 28 Drivers and Utilities CD, 5 lights, 29 documentation, 5, 14, 18 device, 5 online, 7 Product Information Guide, 6 ResourceCD, 5 User's Guide, 6 drivers ResourceCD, 5 Drivers and...
... and Utilities, 5 operating system, 8 ResourceCD, 5 computer beep codes, 28 conflicts resolving software and hardware incompatibilities, 22 D Dell support site, 7 Dell Premier Support website, 6-7 Device Manager, 23 diagnostic lights, 29 diagnostics beep codes, 28 Drivers and Utilities CD, 5 lights, 29 documentation, 5, 14, 18 device, 5 online, 7 Product Information Guide, 6 ResourceCD, 5 User's Guide, 6 drivers ResourceCD, 5 Drivers and...