Quick Reference Guide
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Contents Finding Information 5 Setting Up Your Dell Precision 670 Computer 9 Setting Up Your Dell Precision 470 Computer 15 Opening the Computer Cover 18 Caring for Your Computer 22 Solving Problems 22 Resolving Software and Hardware Incompatibilities 22 ... 2000 23 Using System Restore in Windows XP 23 Using Last Known Good Configuration 24 When to Use the Dell Diagnostics 25 Before You Start Testing 25 Running the Dell Diagnostics 26 System Lights 27 Beep Codes 28 Error Messages 29 Diagnostic Lights 29 Memory Overview 36 Frequently Asked Questions 38 Index 41 Contents 3
Contents Finding Information 5 Setting Up Your Dell Precision 670 Computer 9 Setting Up Your Dell Precision 470 Computer 15 Opening the Computer Cover 18 Caring for Your Computer 22 Solving Problems 22 Resolving Software and Hardware Incompatibilities 22 ... 2000 23 Using System Restore in Windows XP 23 Using Last Known Good Configuration 24 When to Use the Dell Diagnostics 25 Before You Start Testing 25 Running the Dell Diagnostics 26 System Lights 27 Beep Codes 28 Error Messages 29 Diagnostic Lights 29 Memory Overview 36 Frequently Asked Questions 38 Index 41 Contents 3
Quick Reference Guide
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... test, or a device on the keyboard to complete. If the computer does not boot, contact Dell for instructions on page 28 for technical assistance. Check the diagnostic lights to see if the specific problem is identified. Quick Reference Guide 27 An integrated system board device...while the BIOS was executing. A system board or VRM failure has occurred. If the problem is operating normally. If the Dell Diagnostics is identified. Check the diagnostic lights to see if the specific problem is running , allow the testing to wake the computer. See "Power Problems" in the...
... test, or a device on the keyboard to complete. If the computer does not boot, contact Dell for instructions on page 28 for technical assistance. Check the diagnostic lights to see if the specific problem is identified. Quick Reference Guide 27 An integrated system board device...while the BIOS was executing. A system board or VRM failure has occurred. If the problem is operating normally. If the Dell Diagnostics is identified. Check the diagnostic lights to see if the specific problem is running , allow the testing to wake the computer. See "Power Problems" in the...
Quick Reference Guide
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... during start-up, a message may be yellow, green, or off. To help you begin any problems. Diagnostic Lights CAUTION: Before you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the monitor identifying the problem. The lights can be displayed on the front panel. Quick Reference Guide 29 If the computer malfunctions, the...
... during start-up, a message may be yellow, green, or off. To help you begin any problems. Diagnostic Lights CAUTION: Before you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the monitor identifying the problem. The lights can be displayed on the front panel. Quick Reference Guide 29 If the computer malfunctions, the...
Quick Reference Guide
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... Use one of the appropriate methods to turn on, ensure that the computer is connected to wake the computer. www.dell.com | support.dell.com Diagnostic Light Codes Before POST Light Pattern ABCD ABCD ABCD ABCD ABCD ABCD = yellow = green = off Problem Description Suggested Resolution off No electrical power is... power button to "wake up" the power or "sleep" state. If the power light is off The BIOS is still not resolved, contact Dell for technical assistance. If the power light is off working electrical outlet and then press the power button. If the problem is ...
... Use one of the appropriate methods to turn on, ensure that the computer is connected to wake the computer. www.dell.com | support.dell.com Diagnostic Light Codes Before POST Light Pattern ABCD ABCD ABCD ABCD ABCD ABCD = yellow = green = off Problem Description Suggested Resolution off No electrical power is... power button to "wake up" the power or "sleep" state. If the power light is off The BIOS is still not resolved, contact Dell for technical assistance. If the power light is off working electrical outlet and then press the power button. If the problem is ...
Quick Reference Guide
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...yellow off Quick Reference Guide 31 Reinstall the processor and restart the computer. = yellow = green = off Diagnostic Light Codes During POST Light Pattern ABCD yellow yellow green yellow Problem Description Suggested Resolution A possible processor failure has occurred. yellow off yellow...occurred. yellow green green A possible VRM 0 and VRM 1 Contact Dell for technical assistance. Perform the procedure in "Processor Problems" in the User's Guide. green failure has occurred. Contact Dell for technical assistance. off green A possible VRM 0 failure yellow has...
...yellow off Quick Reference Guide 31 Reinstall the processor and restart the computer. = yellow = green = off Diagnostic Light Codes During POST Light Pattern ABCD yellow yellow green yellow Problem Description Suggested Resolution A possible processor failure has occurred. yellow off yellow...occurred. yellow green green A possible VRM 0 and VRM 1 Contact Dell for technical assistance. Perform the procedure in "Processor Problems" in the User's Guide. green failure has occurred. Contact Dell for technical assistance. off green A possible VRM 0 failure yellow has...
Quick Reference Guide
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...replacement. The following message appears: Alert! If the first memory module tested is identified, contact Dell for Normal Operation. 5 Press to boot to the operating system. 6 Run the Dell Diagnostics (see page 26). 7 If the memory module passes, shut down the computer, remove the...the computer. Operating in debug mode until a memory error occurs during start-up or diagnostic testing. NOTE: If necessary, the computer can operate in Debug Mode. www.dell.com | support.dell.com Light Pattern ABCD yellow yellow green green = yellow = green = off Problem Description Memory ...
...replacement. The following message appears: Alert! If the first memory module tested is identified, contact Dell for Normal Operation. 5 Press to boot to the operating system. 6 Run the Dell Diagnostics (see page 26). 7 If the memory module passes, shut down the computer, remove the...the computer. Operating in debug mode until a memory error occurs during start-up or diagnostic testing. NOTE: If necessary, the computer can operate in Debug Mode. www.dell.com | support.dell.com Light Pattern ABCD yellow yellow green green = yellow = green = off Problem Description Memory ...
Quick Reference Guide
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...message appears: Alert! Operating in Pairs for a replacement. Suggested Resolution 1 Reseat the memory modules to the operating system. 6 Run the Dell Diagnostics. 7 If the memory module passes, shut down the computer, remove the memory module, and then repeat the process with the memory.... mode until a memory error occurs during start-up or diagnostic testing. NOTE: If necessary, the computer can operate in connector DIMM_1. 4 Restart the computer. Please Populate Memory in Debug Mode. www.dell.com | support.dell.com Light Pattern ABCD green yellow yellow yellow = yellow = green ...
...message appears: Alert! Operating in Pairs for a replacement. Suggested Resolution 1 Reseat the memory modules to the operating system. 6 Run the Dell Diagnostics. 7 If the memory module passes, shut down the computer, remove the memory module, and then repeat the process with the memory.... mode until a memory error occurs during start-up or diagnostic testing. NOTE: If necessary, the computer can operate in connector DIMM_1. 4 Restart the computer. Please Populate Memory in Debug Mode. www.dell.com | support.dell.com Light Pattern ABCD green yellow yellow yellow = yellow = green ...
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... Drivers and Utilities, 5 operating system, 8 ResourceCD, 5 computer beep codes, 28 conflicts resolving software and hardware incompatibilities, 22 D Dell support site, 7 Dell Premier Support website, 6-7 Device Manager, 23 diagnostic lights, 29 diagnostics beep codes, 28 Drivers and Utilities CD, 5 lights, 29 documentation, 5, 14, 18 device, 5 online, 7 Product Information Guide, 6 ResourceCD, 5 User's Guide, 6 drivers ResourceCD, 5 Drivers and Utilities...
... Drivers and Utilities, 5 operating system, 8 ResourceCD, 5 computer beep codes, 28 conflicts resolving software and hardware incompatibilities, 22 D Dell support site, 7 Dell Premier Support website, 6-7 Device Manager, 23 diagnostic lights, 29 diagnostics beep codes, 28 Drivers and Utilities CD, 5 lights, 29 documentation, 5, 14, 18 device, 5 online, 7 Product Information Guide, 6 ResourceCD, 5 User's Guide, 6 drivers ResourceCD, 5 Drivers and Utilities...