Quick Reference Guide
Page 3
Contents Finding Information 5 Setting Up Your Dell Precision 670 Computer 9 Setting Up Your Dell Precision 470 Computer 15 Opening the Computer Cover 18 Caring for Your Computer 22 Solving Problems 22 Resolving Software and Hardware Incompatibilities 22 Microsoft Windows...System Restore in Windows XP 23 Using Last Known Good Configuration 24 When to Use the Dell Diagnostics 25 Before You Start Testing 25 Running the Dell Diagnostics 26 System Lights 27 Beep Codes 28 Error Messages 29 Diagnostic Lights 29 Memory Overview 36 Frequently Asked Questions 38 Index 41 Contents ...
Contents Finding Information 5 Setting Up Your Dell Precision 670 Computer 9 Setting Up Your Dell Precision 470 Computer 15 Opening the Computer Cover 18 Caring for Your Computer 22 Solving Problems 22 Resolving Software and Hardware Incompatibilities 22 Microsoft Windows...System Restore in Windows XP 23 Using Last Known Good Configuration 24 When to Use the Dell Diagnostics 25 Before You Start Testing 25 Running the Dell Diagnostics 26 System Lights 27 Beep Codes 28 Error Messages 29 Diagnostic Lights 29 Memory Overview 36 Frequently Asked Questions 38 Index 41 Contents ...
Quick Reference Guide
Page 22
...a regular basis. • Periodically clean your monitor screen, mouse, and keyboard (see a section in your User's Guide, go to support.dell.com (on another computer if necessary) to resolve the incompatibility. This message may help maintain your computer, follow these tips when troubleshooting your computer:... to see your User's Guide for Your Computer To help technical support diagnose and fix the problem(s). • If an error message occurs in a program, consult the program's documentation. • If the recommended action in the troubleshooting section is properly connected. •...
...a regular basis. • Periodically clean your monitor screen, mouse, and keyboard (see a section in your User's Guide, go to support.dell.com (on another computer if necessary) to resolve the incompatibility. This message may help maintain your computer, follow these tips when troubleshooting your computer:... to see your User's Guide for Your Computer To help technical support diagnose and fix the problem(s). • If an error message occurs in a program, consult the program's documentation. • If the recommended action in the troubleshooting section is properly connected. •...
Quick Reference Guide
Page 25
...chipset, using the operating system CD. When to test your Dell™ computer. The Dell Diagnostics allow you experience a problem with every computer. Using this section, follow the safety instructions in error messages. Quick Reference Guide 25 The test results provide important ...information for technical assistance. NOTICE: Only use the Dell Diagnostics to Use the Dell Diagnostics If you to delete the existing partitions and ...
...chipset, using the operating system CD. When to test your Dell™ computer. The Dell Diagnostics allow you experience a problem with every computer. Using this section, follow the safety instructions in error messages. Quick Reference Guide 25 The test results provide important ...information for technical assistance. NOTICE: Only use the Dell Diagnostics to Use the Dell Diagnostics If you to delete the existing partitions and ...
Quick Reference Guide
Page 27
... diagnostic lights to see if the specific problem is running a test, or a device on , and the computer is not identified, contact Dell for technical assistance. If the problem is operating normally. Power Light Solid green Blinking green Blinks green several times and then turns off Solid ...the diagnostic lights to see if the specific problem is running , allow the testing to see "Video Problems" in the User's Guide. A configuration error exists. See "Beep Codes" on diagnosing the beep code. Also, check the diagnostic lights to complete. Also, see if the specific problem is...
... diagnostic lights to see if the specific problem is running a test, or a device on , and the computer is not identified, contact Dell for technical assistance. If the problem is operating normally. Power Light Solid green Blinking green Blinks green several times and then turns off Solid ...the diagnostic lights to see if the specific problem is running , allow the testing to see "Video Problems" in the User's Guide. A configuration error exists. See "Beep Codes" on diagnosing the beep code. Also, check the diagnostic lights to complete. Also, see if the specific problem is...
Quick Reference Guide
Page 28
... for technical assistance. If your computer beeps during start -up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. www.dell.com | support.dell.com Beep Codes Your computer might emit a series of beeps during start -up : 1... Write down the beep code on the Diagnostic Checklist (see your User's Guide). 2 Run the Dell Diagnostics to identify a more serious cause. 3 Contact Dell for video ROM failure No timer tick Shutdown failure Gate A20 failure Unexpected interrupt in protected mode Memory failure above address...
... for technical assistance. If your computer beeps during start -up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. www.dell.com | support.dell.com Beep Codes Your computer might emit a series of beeps during start -up : 1... Write down the beep code on the Diagnostic Checklist (see your User's Guide). 2 Run the Dell Diagnostics to identify a more serious cause. 3 Contact Dell for video ROM failure No timer tick Shutdown failure Gate A20 failure Unexpected interrupt in protected mode Memory failure above address...
Quick Reference Guide
Page 29
... can be displayed on the front panel. Quick Reference Guide 29 When the computer starts normally, the lights flash. If an error occurs during start-up, a message may be yellow, green, or off. See "Error Messages" in the Product Information Guide. To help you begin any of the lights identify the problem.... Error Messages NOTE: If the message is not listed, see the documentation for suggestions on resolving any problems. Diagnostic Lights CAUTION: Before you troubleshoot a problem, your...
... can be displayed on the front panel. Quick Reference Guide 29 When the computer starts normally, the lights flash. If an error occurs during start-up, a message may be yellow, green, or off. See "Error Messages" in the Product Information Guide. To help you begin any of the lights identify the problem.... Error Messages NOTE: If the message is not listed, see the documentation for suggestions on resolving any problems. Diagnostic Lights CAUTION: Before you troubleshoot a problem, your...
Quick Reference Guide
Page 32
... Reseat the memory modules to ensure that your computer is defective, repeat the process with the remaining modules to the operating system. 6 Run the Dell Diagnostics (see page 26). 7 If the memory module passes, shut down the computer, remove the memory module, and then repeat the process with... Operation. 5 Press to boot to ensure that the remaining modules are not defective. 8 When the defective memory module is identified, contact Dell for a replacement. The following message appears: Alert! Operating in debug mode until a memory error occurs during start-up or diagnostic testing.
... Reseat the memory modules to ensure that your computer is defective, repeat the process with the remaining modules to the operating system. 6 Run the Dell Diagnostics (see page 26). 7 If the memory module passes, shut down the computer, remove the memory module, and then repeat the process with... Operation. 5 Press to boot to ensure that the remaining modules are not defective. 8 When the defective memory module is identified, contact Dell for a replacement. The following message appears: Alert! Operating in debug mode until a memory error occurs during start-up or diagnostic testing.
Quick Reference Guide
Page 34
If the first memory module tested is identified, contact Dell for a replacement. Operating in debug mode until a memory error occurs during start-up or diagnostic testing. Please Populate Memory in connector DIMM_1. 4 Restart the computer. Suggested Resolution 1 Reseat the memory modules ...remove all the memory modules and install one memory module in Pairs for Normal Operation. 5 Press to boot to the operating system. 6 Run the Dell Diagnostics. 7 If the memory module passes, shut down the computer, remove the memory module, and then repeat the process with the remaining modules to...
If the first memory module tested is identified, contact Dell for a replacement. Operating in debug mode until a memory error occurs during start-up or diagnostic testing. Please Populate Memory in connector DIMM_1. 4 Restart the computer. Suggested Resolution 1 Reseat the memory modules ...remove all the memory modules and install one memory module in Pairs for Normal Operation. 5 Press to boot to the operating system. 6 Run the Dell Diagnostics. 7 If the memory module passes, shut down the computer, remove the memory module, and then repeat the process with the remaining modules to...
Quick Reference Guide
Page 35
...the computer. 2 If the problem persists, reinstall the card that you are installing are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module requirements exist (see your User's Guide). If the computer starts normally, troubleshoot... the last card removed from the computer for technical assistance. If the problem persists, contact Dell. If the problem persists, contact Dell. Quick Reference Guide 35 User's Guide. A possible system board resource and/or Perform the procedures in the...
...the computer. 2 If the problem persists, reinstall the card that you are installing are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module requirements exist (see your User's Guide). If the computer starts normally, troubleshoot... the last card removed from the computer for technical assistance. If the problem persists, contact Dell. If the problem persists, contact Dell. Quick Reference Guide 35 User's Guide. A possible system board resource and/or Perform the procedures in the...
Quick Reference Guide
Page 37
...• If only two memory modules are not supported in DIMM_5 and DIMM_6. NOTE: Memory purchased from Dell is covered under your original memory modules in pairs in connectors DIMM_1 and DIMM_2, connectors DIMM_3 and DIMM_4,...and DIMM_6. Otherwise, your original memory modules from the computer during a memory upgrade, keep them separate from Dell. If you may not start properly. NOTICE: If you remove your computer may have, even if you..., do not install a fan, you will get an error message stating that you do not pair an original memory module with a new memory module.
...• If only two memory modules are not supported in DIMM_5 and DIMM_6. NOTE: Memory purchased from Dell is covered under your original memory modules in pairs in connectors DIMM_1 and DIMM_2, connectors DIMM_3 and DIMM_4,...and DIMM_6. Otherwise, your original memory modules from the computer during a memory upgrade, keep them separate from Dell. If you may not start properly. NOTICE: If you remove your computer may have, even if you..., do not install a fan, you will get an error message stating that you do not pair an original memory module with a new memory module.
Quick Reference Guide
Page 41
...and Utilities, 5 operating system, 8 ResourceCD, 5 computer beep codes, 28 conflicts resolving software and hardware incompatibilities, 22 D Dell support site, 7 Dell Premier Support website, 6-7 Device Manager, 23 diagnostic lights, 29 diagnostics beep codes, 28 Drivers and Utilities CD, 5 ...lights, 29 documentation, 5, 14, 18 device, 5 online, 7 Product Information Guide, 6 ResourceCD, 5 User's Guide, 6 drivers ResourceCD, 5 Drivers and Utilities CD, 5 E error...
...and Utilities, 5 operating system, 8 ResourceCD, 5 computer beep codes, 28 conflicts resolving software and hardware incompatibilities, 22 D Dell support site, 7 Dell Premier Support website, 6-7 Device Manager, 23 diagnostic lights, 29 diagnostics beep codes, 28 Drivers and Utilities CD, 5 ...lights, 29 documentation, 5, 14, 18 device, 5 online, 7 Product Information Guide, 6 ResourceCD, 5 User's Guide, 6 drivers ResourceCD, 5 Drivers and Utilities CD, 5 E error...