Dell Technology Guide
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...174; XP refer to change without the written permission of operating system installed on your computer. represents Windows XP Start button. Some of Dell Inc.; Intel and iAMT are trademarks of the information contained in the U.S. Notes, Notices, and Cautions NOTE: A NOTE indicates important... information that helps you how to avoid the problem. and is a trademark owned by Dell Inc. Microsoft, Windows, Internet Explorer, Windows Vista, and the Windows Vista start button logo are either the entities claiming ...
...174; XP refer to change without the written permission of operating system installed on your computer. represents Windows XP Start button. Some of Dell Inc.; Intel and iAMT are trademarks of the information contained in the U.S. Notes, Notices, and Cautions NOTE: A NOTE indicates important... information that helps you how to avoid the problem. and is a trademark owned by Dell Inc. Microsoft, Windows, Internet Explorer, Windows Vista, and the Windows Vista start button logo are either the entities claiming ...
Dell Technology Guide
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...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
Dell Technology Guide
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.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
Dell Technology Guide
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... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
Dell Technology Guide
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... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Technology Guide
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
Dell Technology Guide
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...; Tools (from the Pick a Topic options). Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer, click Start → Help and Support...
...; Tools (from the Pick a Topic options). Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer, click Start → Help and Support...
Dell Technology Guide
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...) Your computer usually auto-detects and installs the drivers for more information. You then need to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
...) Your computer usually auto-detects and installs the drivers for more information. You then need to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
Dell Technology Guide
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... • Numeric keypad of numbers grouped together like those on an adding machine (The numeric keypad on most laptop computers is the Source of a Device Problem" on page 265 HINT: If you still have to perform different sets of keys to reinstall the driver. See "Determining Whether a Device Driver is integrated...
... • Numeric keypad of numbers grouped together like those on an adding machine (The numeric keypad on most laptop computers is the Source of a Device Problem" on page 265 HINT: If you still have to perform different sets of keys to reinstall the driver. See "Determining Whether a Device Driver is integrated...
Dell Technology Guide
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...is a program that existed before you : • Upgrade your operating system. • Reinstall your media drive. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. 4 Scroll down the ...list to reinstall or update the driver. If an exclamation point is the Source of the Driver If a problem occurs on the device icon. You may need to install drivers if you installed the new driver. Drives and Media 79
...is a program that existed before you : • Upgrade your operating system. • Reinstall your media drive. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. 4 Scroll down the ...list to reinstall or update the driver. If an exclamation point is the Source of the Driver If a problem occurs on the device icon. You may need to install drivers if you installed the new driver. Drives and Media 79
Dell Technology Guide
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...IN THE SLOT CHECK THE CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - HINT: The Dell Support website at support.dell.com and your computer. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that the original media is not... listed, contact Dell (see "Contacting Dell" on page 280. TEST THE DRIVE - • ...
...IN THE SLOT CHECK THE CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - HINT: The Dell Support website at support.dell.com and your computer. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that the original media is not... listed, contact Dell (see "Contacting Dell" on page 280. TEST THE DRIVE - • ...
Dell Technology Guide
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... the operating system from starting. A hot hard drive may cause noise, which does not indicate a defect in all DVD drives. Problems writing to room temperature before turning it stops. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T E S P E E D T O A S L O W E R R A T E - RUN CHECK DISK - 82 Drives and Media NOTE: Because of... on page 281. The drive tray cannot eject (for your CD, DVD, or BD software. R U N THE DELL D I A G N O S T I C S - Optical Drive Problems NOTE: High-speed optical drive vibration is inserted properly.
... the operating system from starting. A hot hard drive may cause noise, which does not indicate a defect in all DVD drives. Problems writing to room temperature before turning it stops. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T E S P E E D T O A S L O W E R R A T E - RUN CHECK DISK - 82 Drives and Media NOTE: Because of... on page 281. The drive tray cannot eject (for your CD, DVD, or BD software. R U N THE DELL D I A G N O S T I C S - Optical Drive Problems NOTE: High-speed optical drive vibration is inserted properly.
Dell Technology Guide
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NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem.
NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem.
Dell Technology Guide
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... If a program on your computer stops responding or appears frozen, Windows will be lost. In order to continue work, you may have to find the problem and fix it automatically.
... If a program on your computer stops responding or appears frozen, Windows will be lost. In order to continue work, you may have to find the problem and fix it automatically.
Dell Technology Guide
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...→ Help • "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 125 • Your system administrator • support.dell.com. Shutting Down Your Computer 107 FOR MORE INFORMATION: To learn more about shutting down the message. Starting Your Computer in the corners ...of the display to run Windows are using. If an existing problem does not reappear when you start your computer. See "Replacing a Battery" on . Write down with active programs will reset when ...
...→ Help • "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 125 • Your system administrator • support.dell.com. Shutting Down Your Computer 107 FOR MORE INFORMATION: To learn more about shutting down the message. Starting Your Computer in the corners ...of the display to run Windows are using. If an existing problem does not reappear when you start your computer. See "Replacing a Battery" on . Write down with active programs will reset when ...
Dell Technology Guide
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... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer any way other than by using Task Manager: 1 Right-click the taskbar and select Task Manager. 2 On the Applications...
... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer any way other than by using Task Manager: 1 Right-click the taskbar and select Task Manager. 2 On the Applications...
Dell Technology Guide
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... of your computer. FOR MORE INFORMATION: To learn more about maintenance tasks, see "Navigation Devices (Mouse, Keyboard, Touch Pad)" on page 57. If you notice problems, such as an overview of your computer's operating system to manage and improve its performance. FOR MORE INFORMATION: To learn more about cleaning the individual... your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Do not allow water to clean the lens in the Dell™ safety information that come with water. Never touch the lens in the drive.
... of your computer. FOR MORE INFORMATION: To learn more about maintenance tasks, see "Navigation Devices (Mouse, Keyboard, Touch Pad)" on page 57. If you notice problems, such as an overview of your computer's operating system to manage and improve its performance. FOR MORE INFORMATION: To learn more about cleaning the individual... your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Do not allow water to clean the lens in the Dell™ safety information that come with water. Never touch the lens in the drive.
Dell Technology Guide
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... policies, local key policies, software restrictions, and IP security policies. 128 Maintenance Tasks (Enhance Performance and Ensure Security) and adjust battery usage for errors or problem areas. Windows® XP 1 Click Start → Control Panel→ Performance and Maintenance→ Administrative Tools. 2 Select one of the available options to perform maintenance...
... policies, local key policies, software restrictions, and IP security policies. 128 Maintenance Tasks (Enhance Performance and Ensure Security) and adjust battery usage for errors or problem areas. Windows® XP 1 Click Start → Control Panel→ Performance and Maintenance→ Administrative Tools. 2 Select one of the available options to perform maintenance...
Dell Technology Guide
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...System Architecture (ESA) is a PC protocol for real-time monitoring and control of the components. monitors your system performance to detect problems. FOR MORE INFORMATION: To learn more information on accessing System Setup, see "Removing Applications From Your Computer" on page 307.... drive by removing unused applications, see "System Setup" on page 123. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of the NVIDIA Control Panel. Maintenance Tasks (Enhance Performance and Ensure Security) 129...
...System Architecture (ESA) is a PC protocol for real-time monitoring and control of the components. monitors your system performance to detect problems. FOR MORE INFORMATION: To learn more information on accessing System Setup, see "Removing Applications From Your Computer" on page 307.... drive by removing unused applications, see "System Setup" on page 123. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of the NVIDIA Control Panel. Maintenance Tasks (Enhance Performance and Ensure Security) 129...