Owner's Manual
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... by phone. Item: High capacity black ink cartridge High capacity color ink cartridge Photo ink cartridge Part number: Item: Part number: M4640 Standard capacity black ink cartridge J5566 M4646 Standard capacity color ink cartridge J5567 J4844 Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 962 includes software installed to detect the ink levels in the...
... by phone. Item: High capacity black ink cartridge High capacity color ink cartridge Photo ink cartridge Part number: Item: Part number: M4640 Standard capacity black ink cartridge J5566 M4646 Standard capacity color ink cartridge J5567 J4844 Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 962 includes software installed to detect the ink levels in the...
Owner's Manual
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Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
Owner's Manual
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For more information, see "Using the Operator Panel" on the printer you lift to gain access to control copying, scanning, faxing, and printing. Getting Started 11 Panel on page 15. Getting Started Understanding the Printer Parts 1 1 5 2 6 3 7 4 Number: 1 2 Part: Automatic Document Feeder (ADF) Operator panel 3 Printer unit 8 Description: Scan, copy, or fax multiple page documents and/or legal sized documents. Unit you use to the ink cartridges.
For more information, see "Using the Operator Panel" on the printer you lift to gain access to control copying, scanning, faxing, and printing. Getting Started 11 Panel on page 15. Getting Started Understanding the Printer Parts 1 1 5 2 6 3 7 4 Number: 1 2 Part: Automatic Document Feeder (ADF) Operator panel 3 Printer unit 8 Description: Scan, copy, or fax multiple page documents and/or legal sized documents. Unit you use to the ink cartridges.
Owner's Manual
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... tray PictBridge connector Paper exit tray Description: Where you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your printer when you scan it exits the printer. Top of printer that holds the paper as it . The connector you load paper... into the printer. You can also pick up your original document after it . 9 10 9 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 10 Express Service Code • Identify your call when contacting...
... tray PictBridge connector Paper exit tray Description: Where you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your printer when you scan it exits the printer. Top of printer that holds the paper as it . The connector you load paper... into the printer. You can also pick up your original document after it . 9 10 9 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 10 Express Service Code • Identify your call when contacting...
Owner's Manual
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For more information, see "Replacing Ink Cartridges" on page 71. 3 With your document open, click File→ Print... Want To menu. 4 From the Quality/Copies tab, select the number of your prints. 40 Using the Printer The Printing Preferences dialog box appears along with the print (glossy) side facing down. For more information, see... | support.dell.com 3 Click Properties, Options, Setup, or Preferences (depending on the program or operating system). 10 To prevent your photos from sticking together or smudging, remove each photo after it exits the printer. This maximizes the life...
For more information, see "Replacing Ink Cartridges" on page 71. 3 With your document open, click File→ Print... Want To menu. 4 From the Quality/Copies tab, select the number of your prints. 40 Using the Printer The Printing Preferences dialog box appears along with the print (glossy) side facing down. For more information, see... | support.dell.com 3 Click Properties, Options, Setup, or Preferences (depending on the program or operating system). 10 To prevent your photos from sticking together or smudging, remove each photo after it exits the printer. This maximizes the life...
Owner's Manual
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...a digital camera: 1 Insert the rectangular end of the USB cable that came with your Pictbridge-compatible digital camera into the Pictbridge connector of the printer. 2 Insert the other end of the USB cable into the digital camera. 3 Refer to print on page 34. 2 Make sure you have ...a color cartridge and a photo cartridge (sold separately) installed. For help, see "Replacing Ink Cartridges" on page 71 3 With your document open , click File→ Print. 3 Click Properties, Options, Setup, or Preferences (depending on the program or...
...a digital camera: 1 Insert the rectangular end of the USB cable that came with your Pictbridge-compatible digital camera into the Pictbridge connector of the printer. 2 Insert the other end of the USB cable into the digital camera. 3 Refer to print on page 34. 2 Make sure you have ...a color cartridge and a photo cartridge (sold separately) installed. For help, see "Replacing Ink Cartridges" on page 71 3 With your document open , click File→ Print. 3 Click Properties, Options, Setup, or Preferences (depending on the program or...
Owner's Manual
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.... Contacts tab • Customer support website - www.support.dell.com. • Order ink or supplies - Maintenance tab • Use Color Cartridge for all Black printing icon - 3 Understanding the Software The printer software includes: • Dell Printer Solution Center (for troubleshooting, maintenance, and cartridge ordering information) • Dell All-In-One Center (for scanning, copying, and faxing...
.... Contacts tab • Customer support website - www.support.dell.com. • Order ink or supplies - Maintenance tab • Use Color Cartridge for all Black printing icon - 3 Understanding the Software The printer software includes: • Dell Printer Solution Center (for troubleshooting, maintenance, and cartridge ordering information) • Dell All-In-One Center (for scanning, copying, and faxing...
Owner's Manual
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...create, or print photos. Print Color Images in your color ink cartridge. Automatic Image Sharpening - Orientation - Layout - Online Print Service 70 Understanding the Software www.dell.com | support.dell.com Printing Preferences Tabs Printing Preferences includes three main tabs. ...Booklet. There are three components to save the ink in Black and White - Customize how the printer prints several photocopies of paper. Online Print Service Click Start→ Programs→ Dell Picture Studio v2.0→ Dell.Shutterfly.com - You can print using portrait ...
...create, or print photos. Print Color Images in your color ink cartridge. Automatic Image Sharpening - Orientation - Layout - Online Print Service 70 Understanding the Software www.dell.com | support.dell.com Printing Preferences Tabs Printing Preferences includes three main tabs. ...Booklet. There are three components to save the ink in Black and White - Customize how the printer prints several photocopies of paper. Online Print Service Click Start→ Programs→ Dell Picture Studio v2.0→ Dell.Shutterfly.com - You can print using portrait ...
Owner's Manual
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... by Dell. 1 Turn on your printer. Dell recommends Dell ink cartridges for problems caused by using accessories, parts, or components not supplied by phone, see "Ordering Ink Cartridges and Supplies" on page 9. Dell ink cartridges are available only through Dell. Dell does not provide warranty coverage for your printer. 2 Lift the printer unit The ink cartridge carrier moves and stops at www.dell.com...
... by Dell. 1 Turn on your printer. Dell recommends Dell ink cartridges for problems caused by using accessories, parts, or components not supplied by phone, see "Ordering Ink Cartridges and Supplies" on page 9. Dell ink cartridges are available only through Dell. Dell does not provide warranty coverage for your printer. 2 Lift the printer unit The ink cartridge carrier moves and stops at www.dell.com...
Owner's Manual
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... Alignment Page Printing. An alignment page prints. Your ink cartridges are installed or replaced. Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are now aligned for optimal print quality. 74 Ink Cartridge Maintenance After you can print an alignment page.... The alignment page begins printing. To verify your ink cartridges are aligned, you close the printer unit, press the Select button. When complete, the message reads Auto Alignment Complete. www.dell.com | support.dell....
... Alignment Page Printing. An alignment page prints. Your ink cartridges are installed or replaced. Aligning Ink Cartridges Your printer automatically aligns the ink cartridges when they are now aligned for optimal print quality. 74 Ink Cartridge Maintenance After you can print an alignment page.... The alignment page begins printing. To verify your ink cartridges are aligned, you close the printer unit, press the Select button. When complete, the message reads Auto Alignment Complete. www.dell.com | support.dell....
Owner's Manual
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...→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance tab. 4 Click Clean to fix blurry edges. 5 Click Print. To clean the ink cartridge nozzles: 1 Load the paper. For more information, see "Loading Paper" on page 34. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center...
...→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance tab. 4 Click Clean to fix blurry edges. 5 Click Print. To clean the ink cartridge nozzles: 1 Load the paper. For more information, see "Loading Paper" on page 34. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center...
Owner's Manual
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ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER AND TAPE FROM EACH CARTRIDGE. d Follow the instructions on page 84. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is not ..."Loading Paper" on page 34. DETERMINE IF THE PRINTER HAS BEEN HELD OR PAUSED Windows XP 1 Click Start→ Control Panels→ Printers and Other Hardware→ Printers and Faxes. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is not next...
ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER AND TAPE FROM EACH CARTRIDGE. d Follow the instructions on page 84. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is not ..."Loading Paper" on page 34. DETERMINE IF THE PRINTER HAS BEEN HELD OR PAUSED Windows XP 1 Click Start→ Control Panels→ Printers and Other Hardware→ Printers and Faxes. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is not next...
Owner's Manual
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... Printing Preferences. For more information, see "Check for inkjet printers. • You do not force the paper into the printer. • You do not load too much paper in the printer. • The paper guide rests against the edges of paper. www.dell.com | support.dell.com TO P REV EN T J AM S A N D M I S F E ...EDS , M AK E S U R E : • You use a paper recommended for a paper jam" on page 82. Error Message: Black Ink Low Color Ink Low...
... Printing Preferences. For more information, see "Check for inkjet printers. • You do not force the paper into the printer. • You do not load too much paper in the printer. • The paper guide rests against the edges of paper. www.dell.com | support.dell.com TO P REV EN T J AM S A N D M I S F E ...EDS , M AK E S U R E : • You use a paper recommended for a paper jam" on page 82. Error Message: Black Ink Low Color Ink Low...
Owner's Manual
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...error Data error Scan error Paper feed error Device Not Supported. Solution: Install a Color ink cartridge. The wrong ink cartridge is installed in the right cartridge carrier. Scan carrier error. Turn off the printer, wait a few seconds, and then turn on page 82. Refer to reset, ...and then resend your printer. For more information, see "Replacing Ink Cartridges" on page 71. • Disconnect and then reconnect the printer power cable. Check the paper paths for your print job. Troubleshooting 85 A paper feed ...
...error Data error Scan error Paper feed error Device Not Supported. Solution: Install a Color ink cartridge. The wrong ink cartridge is installed in the right cartridge carrier. Scan carrier error. Turn off the printer, wait a few seconds, and then turn on page 82. Refer to reset, ...and then resend your printer. For more information, see "Replacing Ink Cartridges" on page 71. • Disconnect and then reconnect the printer power cable. Check the paper paths for your print job. Troubleshooting 85 A paper feed ...
Owner's Manual
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.... 86 Troubleshooting For more information on aligning, see "Cleaning the Ink Cartridge Nozzles" on page 74. See "Removing and Reinstalling Software" on your program or operating system). 3 From the Quality/Speed area, select a higher quality setting. 4 Print your Dell Printer Solution Center or go to improve the print quality. • Use the appropriate...
.... 86 Troubleshooting For more information on aligning, see "Cleaning the Ink Cartridge Nozzles" on page 74. See "Removing and Reinstalling Software" on your program or operating system). 3 From the Quality/Speed area, select a higher quality setting. 4 Print your Dell Printer Solution Center or go to improve the print quality. • Use the appropriate...
Owner's Manual
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..., 74 cleaning, 75 replacing, 71 cleaning ink cartridge nozzles, 75 Color Copy button, 16 connecting printer to answering machine, 54 computer modem, 55 telephone, 53 telephone wall jack, 53 copies, 43 copying operator panel, 43 software, 43 D Dell contacting, 90 Dell All-In-One Center accessing, 68 Copy ...section, 68 Creative Tasks section, 69 Preview section, 69 Scan section, 68 using, 68 Dell Picture Studio v2.0 using, 70 Dell Printer Solution Center accessing, 67 using, 67 E edit document text (OCR), 49 e-mail document, 50 scanned image, 50 envelopes loading...
..., 74 cleaning, 75 replacing, 71 cleaning ink cartridge nozzles, 75 Color Copy button, 16 connecting printer to answering machine, 54 computer modem, 55 telephone, 53 telephone wall jack, 53 copies, 43 copying operator panel, 43 software, 43 D Dell contacting, 90 Dell All-In-One Center accessing, 68 Copy ...section, 68 Creative Tasks section, 69 Preview section, 69 Scan section, 68 using, 68 Dell Picture Studio v2.0 using, 70 Dell Printer Solution Center accessing, 67 using, 67 E edit document text (OCR), 49 e-mail document, 50 scanned image, 50 envelopes loading...
Owner's Manual
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...receiving manually, 56 receiving with an answering machine connected to the printer, 57 speed dial, 62 faxing, 65 G general troubleshooting, 80 glossy paper loading, 35 greeting cards loading, 35 group dial list, 63 I index cards loading, 35 ink cartridges aligning, 74 cleaning, 75 replacing, 71 iron-on transfers...photo paper, 35 postcards, 35 transparencies, 35 loading documents ADF, 36 scanner glass, 38 M multi-page poster, 42 multiple copies, 70 N nozzles, ink cartridge cleaning, 75 O OCR, edit document text, 49 on hook dial, 64 operator panel copying with, 43 using, 15 P Paper Setup tab, 70...
...receiving manually, 56 receiving with an answering machine connected to the printer, 57 speed dial, 62 faxing, 65 G general troubleshooting, 80 glossy paper loading, 35 greeting cards loading, 35 group dial list, 63 I index cards loading, 35 ink cartridges aligning, 74 cleaning, 75 replacing, 71 iron-on transfers...photo paper, 35 postcards, 35 transparencies, 35 loading documents ADF, 36 scanner glass, 38 M multi-page poster, 42 multiple copies, 70 N nozzles, ink cartridge cleaning, 75 O OCR, edit document text, 49 on hook dial, 64 operator panel copying with, 43 using, 15 P Paper Setup tab, 70...
Owner's Manual
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...Quality/Copies tab, 70 R reinstalling software, 78 removing software, 78 replacing ink cartridges, 71 right arrow button, 17 S safety information, 9 setup troubleshooting, 77 software Dell All-In-One Center, 68 Dell Printer Solution Center, 67 Print Properties, 69 Printer Setup Utility, 58 removing, 78 specialty media cards, 35 envelopes, 35 ... speed dial list, 62 creating from the computer, 63 creating from the operator panel, 62 using, 64 support contacting Dell, 90 T transparencies loading, 35 troubleshooting error messages and lights, 84 general, 80 setup, 77 W warranty, 110 Index 121
...Quality/Copies tab, 70 R reinstalling software, 78 removing software, 78 replacing ink cartridges, 71 right arrow button, 17 S safety information, 9 setup troubleshooting, 77 software Dell All-In-One Center, 68 Dell Printer Solution Center, 67 Print Properties, 69 Printer Setup Utility, 58 removing, 78 specialty media cards, 35 envelopes, 35 ... speed dial list, 62 creating from the computer, 63 creating from the operator panel, 62 using, 64 support contacting Dell, 90 T transparencies loading, 35 troubleshooting error messages and lights, 84 general, 80 setup, 77 W warranty, 110 Index 121