Owner's Manual
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Dell™ Photo All-in-One Printer 962 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Using Your Printer • Understanding the Software • Maintenance and Troubleshooting www.dell.com/supplies | support.dell.com
Dell™ Photo All-in-One Printer 962 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Using Your Printer • Understanding the Software • Maintenance and Troubleshooting www.dell.com/supplies | support.dell.com
Owner's Manual
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... Contact your local distributor 0870 907 4574 Contact your local distributor Contact your local distributor Contact your computer to detect the ink levels in the printer. Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 962 includes software installed to warn you of low ink levels.
... Contact your local distributor 0870 907 4574 Contact your local distributor Contact your local distributor Contact your computer to detect the ink levels in the printer. Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 962 includes software installed to warn you of low ink levels.
Owner's Manual
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... own. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are registered trademarks of Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Dell Inc. Use, duplication or disclosure by the...this document to refer to either potential damage to restrictions as set forth in subparagraph (c)(1)(ii) of your printer. disclaims any manner whatsoever without notice. © 2004 Dell Inc. is strictly forbidden. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or...
... own. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are registered trademarks of Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Dell Inc. Use, duplication or disclosure by the...this document to refer to either potential damage to restrictions as set forth in subparagraph (c)(1)(ii) of your printer. disclaims any manner whatsoever without notice. © 2004 Dell Inc. is strictly forbidden. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or...
Owner's Manual
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... Photos Using Your Computer 44 Collating Copies Using the Operator Panel 45 Changing Copy Settings 45 Scanning 46 Using the Operator Panel 46 Using the Printer Software 47 Scanning Photos 47 Scanning to Your Computer Over a Network 48 Scanning Multiple Pages or Images 48 Editing Scanned Text Using Optical Character Recognition (OCR... a Telephone Line (On Hook Dial 64 Broadcast Send 64 Adding Fax Numbers From Which to Block Faxes 65 Using Auto Fax Convert 65 3 Understanding the Software Using the Dell Printer Solution Center 67 Using the Dell All-In-One Center 68 6 Contents
... Photos Using Your Computer 44 Collating Copies Using the Operator Panel 45 Changing Copy Settings 45 Scanning 46 Using the Operator Panel 46 Using the Printer Software 47 Scanning Photos 47 Scanning to Your Computer Over a Network 48 Scanning Multiple Pages or Images 48 Editing Scanned Text Using Optical Character Recognition (OCR... a Telephone Line (On Hook Dial 64 Broadcast Send 64 Adding Fax Numbers From Which to Block Faxes 65 Using Auto Fax Convert 65 3 Understanding the Software Using the Dell Printer Solution Center 67 Using the Dell All-In-One Center 68 6 Contents
Owner's Manual
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Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
Owner's Manual
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... connected to connect your Drivers and Utilities CD. www.dell.com | support.dell.com Accessing Your User's Guide Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ View Dell User's Guide. If you encounter problems during setup, ...of things. Setting Up Your Printer NOTE: The Dell Photo All-In-One Printer 962 supports Microsoft® Windows® 2000 and Windows XP. NOTE: The Dell Photo AIO Printer 962 is required. NOTE: You can use either the printer operator panel or the printer software to produce quality documents quickly....
... connected to connect your Drivers and Utilities CD. www.dell.com | support.dell.com Accessing Your User's Guide Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ View Dell User's Guide. If you encounter problems during setup, ...of things. Setting Up Your Printer NOTE: The Dell Photo All-In-One Printer 962 supports Microsoft® Windows® 2000 and Windows XP. NOTE: The Dell Photo AIO Printer 962 is required. NOTE: You can use either the printer operator panel or the printer software to produce quality documents quickly....
Owner's Manual
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... Provider for more details. • If you purchase a digital line filter. www.dell.com | support.dell.com NOTE: You cannot fax with a DSL (digital subscriber line) or ISDN (integrated signature digital network) unless you are using fax software to fax, the printer must be connected to a computer with a USB cable. Fax Mode Menu Items...
... Provider for more details. • If you purchase a digital line filter. www.dell.com | support.dell.com NOTE: You cannot fax with a DSL (digital subscriber line) or ISDN (integrated signature digital network) unless you are using fax software to fax, the printer must be connected to a computer with a USB cable. Fax Mode Menu Items...
Owner's Manual
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... Selector repeatedly until Copy is selected. 5 To make more than one of copies you want to complete your computer and printer, and make sure they are using the Dell software on a computer instead of a color image, or press the Black button to create a color copy of the operator panel...on the display. Printing Other Projects The I Want To menu. 3 Select one copy, press the numbers on your original document. Using the Printer 43 The Printing Preferences dialog box appears along with the number of the available projects or click See more information, see "Loading Paper" on the...
... Selector repeatedly until Copy is selected. 5 To make more than one of copies you want to complete your computer and printer, and make sure they are using the Dell software on a computer instead of a color image, or press the Black button to create a color copy of the operator panel...on the display. Printing Other Projects The I Want To menu. 3 Select one copy, press the numbers on your original document. Using the Printer 43 The Printing Preferences dialog box appears along with the number of the available projects or click See more information, see "Loading Paper" on the...
Owner's Manual
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...image. • Adjust the color correction curve (gamma) of a gray image to scan using the operator panel or the printer software. Using the Operator Panel 1 Turn on printers connected to change options such as paper size and quality. 5 To make sure they are connected. 2 Load your image.... You can scan. 5 Press Select when the program to being a color scan. 46 Using the Printer Image Patterns • Smooth the conversion of your original document. www.dell.com | support.dell.com 4 Click the Advanced button to a network. NOTE: Scanning cannot be done on your computer ...
...image. • Adjust the color correction curve (gamma) of a gray image to scan using the operator panel or the printer software. Using the Operator Panel 1 Turn on printers connected to change options such as paper size and quality. 5 To make sure they are connected. 2 Load your image.... You can scan. 5 Press Select when the program to being a color scan. 46 Using the Printer Image Patterns • Smooth the conversion of your original document. www.dell.com | support.dell.com 4 Click the Advanced button to a network. NOTE: Scanning cannot be done on your computer ...
Owner's Manual
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... computer screen. 4 Click Preview Now to use . NOTE: If the size of the scan (found in red, you do not have selected. The Dell All-In-One Center appears. 4 Click Preview Now to use is not listed, select Search for more... To correct this problem, either reduce your resolution... preview window) appears in the drop-down menu, select the photo program you are connected. 2 Load your image, click Scan Now. Using the Printer Software NOTE: Some programs do not support multiple page scanning. 1 Turn on the operator panel. in red, you have the system resources available to drop...
... computer screen. 4 Click Preview Now to use . NOTE: If the size of the scan (found in red, you do not have selected. The Dell All-In-One Center appears. 4 Click Preview Now to use is not listed, select Search for more... To correct this problem, either reduce your resolution... preview window) appears in the drop-down menu, select the photo program you are connected. 2 Load your image, click Scan Now. Using the Printer Software NOTE: Some programs do not support multiple page scanning. 1 Turn on the operator panel. in red, you have the system resources available to drop...
Owner's Manual
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... requesting the next page. 10 Place the next sheet on page 38. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell All-In-One Center. For help, see "Load an Original Document Into the ADF" on page 36 or "Placing Your Original... your document. drop-down menu, select a word processing or text-editing program. 4 In the How will the scan be used? This software is a software feature that converts a scanned image into editable text within a word processing program. The Advanced Scan Settings dialog box appears. 7 On the Scan...
... requesting the next page. 10 Place the next sheet on page 38. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell All-In-One Center. For help, see "Load an Original Document Into the ADF" on page 36 or "Placing Your Original... your document. drop-down menu, select a word processing or text-editing program. 4 In the How will the scan be used? This software is a software feature that converts a scanned image into editable text within a word processing program. The Advanced Scan Settings dialog box appears. 7 On the Scan...
Owner's Manual
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... fax. "Connecting to a receive faxes without the use of a computer. Use the printer operator panel for basic faxing. NOTE: For advanced faxing instructions using the computer software, see "Sending a Fax From the Computer" on page 55. www.dell.com | support.dell.com Faxing You do not need to connect your telephone is. • Make...
... fax. "Connecting to a receive faxes without the use of a computer. Use the printer operator panel for basic faxing. NOTE: For advanced faxing instructions using the computer software, see "Sending a Fax From the Computer" on page 55. www.dell.com | support.dell.com Faxing You do not need to connect your telephone is. • Make...
Owner's Manual
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...) is installed. displays your color cartridge for black printing. Understanding the Software 67 NOTE: You cannot do this button to Dell's cartridge ordering website, www.dell.com/supplies. • Dell Printer Service Tag number - Advanced tab • Printing Status button - 3 Understanding the Software The printer software includes: • Dell Printer Solution Center (for troubleshooting, maintenance, and cartridge ordering information) •...
...) is installed. displays your color cartridge for black printing. Understanding the Software 67 NOTE: You cannot do this button to Dell's cartridge ordering website, www.dell.com/supplies. • Dell Printer Service Tag number - Advanced tab • Printing Status button - 3 Understanding the Software The printer software includes: • Dell Printer Solution Center (for troubleshooting, maintenance, and cartridge ordering information) •...
Owner's Manual
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...See More Copy Settings to view all settings. 68 Understanding the Software To access the Dell All-In-One Center: Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell All-In-One Center. NOTE: Click See More Scan Settings to...use the scan. • Select Fax Now. www.dell.com | support.dell.com To access the Dell Printer Solution Center: Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. The Dell All-In-One Center includes four main sections: Scan ...
...See More Copy Settings to view all settings. 68 Understanding the Software To access the Dell All-In-One Center: Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell All-In-One Center. NOTE: Click See More Scan Settings to...use the scan. • Select Fax Now. www.dell.com | support.dell.com To access the Dell Printer Solution Center: Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. The Dell All-In-One Center includes four main sections: Scan ...
Owner's Manual
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.... • View an image of project you to change your printer settings in Printing Preferences depending on your computer. • Edit text found in the Dell All-In-One Center. For more information about the Dell All-In-One Center, click Help in a scanned document (Optical... Character Recognition). • Modify an image with the I Want To menu. You can : Select from the Printers folder become the default settings for most programs. Understanding the Software 69 In this section...
.... • View an image of project you to change your printer settings in Printing Preferences depending on your computer. • Edit text found in the Dell All-In-One Center. For more information about the Dell All-In-One Center, click Help in a scanned document (Optical... Character Recognition). • Modify an image with the I Want To menu. You can : Select from the Printers folder become the default settings for most programs. Understanding the Software 69 In this section...
Owner's Manual
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... ink in Black and White - Online Print Service Click Start→ Programs→ Dell Picture Studio v2.0→ Dell.Shutterfly.com - Customize how the printer prints several photocopies of paper. You can change these settings: Quality/Speed - NOTE:...Dell Picture Studio v2.0→ Dell Picture Studio Home • Dell.Shutterfly.com - Using Dell Picture Studio v2.0 In Dell Picture Studio v2.0, you have selected Color Cartridge for all Black Printing. There are three components to organize, create, or print photos. Online Print Service 70 Understanding the Software...
... ink in Black and White - Online Print Service Click Start→ Programs→ Dell Picture Studio v2.0→ Dell.Shutterfly.com - Customize how the printer prints several photocopies of paper. You can change these settings: Quality/Speed - NOTE:...Dell Picture Studio v2.0→ Dell Picture Studio Home • Dell.Shutterfly.com - Using Dell Picture Studio v2.0 In Dell Picture Studio v2.0, you have selected Color Cartridge for all Black Printing. There are three components to organize, create, or print photos. Online Print Service 70 Understanding the Software...
Owner's Manual
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.... M A K E S U R E Y O U T U R N E D O N B O T H Y O U R P R I T H Y O U R C O M P U T E R - In Windows 2000, double-click My Computer from your printer, and then restart the computer. Troubleshooting 77 IF THE SOFTWARE INSTALLATION SCREEN DOES NOT APPEAR AUT OMATICALLY, INSTALL THE SOFTWARE MANUALLY - 1 Insert the Drivers and Utilities CD. 2 In Windows XP. The Dell Photo AIO Printer 962 supports Windows 2000 and Windows XP. 5 Troubleshooting Follow these tips...
.... M A K E S U R E Y O U T U R N E D O N B O T H Y O U R P R I T H Y O U R C O M P U T E R - In Windows 2000, double-click My Computer from your printer, and then restart the computer. Troubleshooting 77 IF THE SOFTWARE INSTALLATION SCREEN DOES NOT APPEAR AUT OMATICALLY, INSTALL THE SOFTWARE MANUALLY - 1 Insert the Drivers and Utilities CD. 2 In Windows XP. The Dell Photo AIO Printer 962 supports Windows 2000 and Windows XP. 5 Troubleshooting Follow these tips...
Owner's Manual
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... communication error messages appear when using your printer, you can remove and reinstall the printer software. 1 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Uninstall Dell AIO Printer 962. 2 Follow the instructions on the computer screen to remove the printer software. 3 Restart your computer. • Turn off the printer. If the installation screen does not...
... communication error messages appear when using your printer, you can remove and reinstall the printer software. 1 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Uninstall Dell AIO Printer 962. 2 Follow the instructions on the computer screen to remove the printer software. 3 Restart your computer. • Turn off the printer. If the installation screen does not...
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... S U R E Y O U L O A D E D T H E P A P E R C O R R E C T L Y - If a check mark is not next to Pause Printing. c When the printer software installation screen appears, click Install or Install Now. For more information, see "Loading Paper" on page 34. For more information, see "Error Messages and Lights... on page 84. Printer Problems ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND THE ELECTRICAL OUTLET. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure ...
... S U R E Y O U L O A D E D T H E P A P E R C O R R E C T L Y - If a check mark is not next to Pause Printing. c When the printer software installation screen appears, click Install or Install Now. For more information, see "Loading Paper" on page 34. For more information, see "Error Messages and Lights... on page 84. Printer Problems ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND THE ELECTRICAL OUTLET. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure ...
Owner's Manual
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...8226; Disconnect and then reconnect the USB cable. • Disconnect and then reconnect the printer power cable. • Restart the computer. • Remove and reinstall the printer software. For example, use Dell Premium Photo Paper if you are printing photos with a photo ink cartridge. • Use... paper that is not communicating with the print quality of your Dell Printer Solution Center or go to improve the print ...
...8226; Disconnect and then reconnect the USB cable. • Disconnect and then reconnect the printer power cable. • Restart the computer. • Remove and reinstall the printer software. For example, use Dell Premium Photo Paper if you are printing photos with a photo ink cartridge. • Use... paper that is not communicating with the print quality of your Dell Printer Solution Center or go to improve the print ...