User's Guide
Page 11
......278 Print is too light ...279 Print is too dark...280 Solid color pages...281 Streaked vertical lines ...281 Toner fog or background shading appears on the page 282 Toner rubs off...282 Toner specks...283 Transparency print quality is poor...283 Embedded Web Server does not open...283 Check the network connections...
......278 Print is too light ...279 Print is too dark...280 Solid color pages...281 Streaked vertical lines ...281 Toner fog or background shading appears on the page 282 Toner rubs off...282 Toner specks...283 Transparency print quality is poor...283 Embedded Web Server does not open...283 Check the network connections...
User's Guide
Page 19
... such as Close door or Insert print cartridge. 6 Status/Supplies Appears on what you should do so the printer can continue processing, such as Toner Low. • Shows intervention messages to clear it. 7 Tips All menus have a Tips button. Touching this button. Touching this... button is locked. Entering the correct PIN unlocks the printer control panel (touch screen and hard buttons). Tips is a context-sensitive...
... such as Close door or Insert print cartridge. 6 Status/Supplies Appears on what you should do so the printer can continue processing, such as Toner Low. • Shows intervention messages to clear it. 7 Tips All menus have a Tips button. Touching this button. Touching this... button is locked. Entering the correct PIN unlocks the printer control panel (touch screen and hard buttons). Tips is a context-sensitive...
User's Guide
Page 84
... high temperatures. Paper lighter than 176 g/m2, grain short is too smooth, then it properly. Always use it is too rough, then toner cannot fuse to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb bond) grain long paper. Thick paper may also require .... Storing paper unwrapped in hot, humid, cold, or dry conditions, even in .), we recommend 90 g/m2 (24 lb) or heavier paper. Weight The printer can cause feeding problems. Smoothness Paper smoothness directly affects print quality. smoothness between 100 and 300 Sheffield points; For 60-176 g/m2 (16-47 lb...
... high temperatures. Paper lighter than 176 g/m2, grain short is too smooth, then it properly. Always use it is too rough, then toner cannot fuse to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb bond) grain long paper. Thick paper may also require .... Storing paper unwrapped in hot, humid, cold, or dry conditions, even in .), we recommend 90 g/m2 (24 lb) or heavier paper. Weight The printer can cause feeding problems. Smoothness Paper smoothness directly affects print quality. smoothness between 100 and 300 Sheffield points; For 60-176 g/m2 (16-47 lb...
User's Guide
Page 86
... (446°F) without melting or releasing hazardous emissions. The ink must be made that are not affected by the resin in toner. latex inks might not. Before using these requirements; Use inks that are oxidation-set or oil-based generally meet these types ...446°F) without melting or releasing hazardous emissions. Use papers printed with heat-resistant inks designed for use in xerographic copiers. When in laser printers, despite surface texture. Preprinted papers such as premium cotton papers, 200-300 Sheffield units) have been engineered to -sheet coefficient of ...
... (446°F) without melting or releasing hazardous emissions. The ink must be made that are not affected by the resin in toner. latex inks might not. Before using these requirements; Use inks that are oxidation-set or oil-based generally meet these types ...446°F) without melting or releasing hazardous emissions. Use papers printed with heat-resistant inks designed for use in xerographic copiers. When in laser printers, despite surface texture. Preprinted papers such as premium cotton papers, 200-300 Sheffield units) have been engineered to -sheet coefficient of ...
User's Guide
Page 141
Note: If the paper is exiting the printer, then pull the paper out, and then touch Continue. If the paper is not easy to... hot component, allow the surface to cool before touching. Clearing jams 141 CAUTION-HOT SURFACE: The inside of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. To reduce the risk of the jam. 5 ... jam Touch Status/Supplies to light for extended periods. If the paper is not exiting the printer: 1 Pull down the top rear door. 2 Remove the jammed paper. 3 Close the top rear door. 4 Touch Continue.
Note: If the paper is exiting the printer, then pull the paper out, and then touch Continue. If the paper is not easy to... hot component, allow the surface to cool before touching. Clearing jams 141 CAUTION-HOT SURFACE: The inside of the printer might be covered with unfused toner which can stain garments and skin. 6 Remove the jammed paper. To reduce the risk of the jam. 5 ... jam Touch Status/Supplies to light for extended periods. If the paper is not exiting the printer: 1 Pull down the top rear door. 2 Remove the jammed paper. 3 Close the top rear door. 4 Touch Continue.
User's Guide
Page 184
... Display When Supply Registers. • Default is the factory default setting for Type of Message to Display. Understanding printer menus 184 Menu item Displayed Information Left side Right side Custom Text Black Toner Display When Supply Registers Off Early Warning Low Near End of Life End of Life Type of Message to...
... Display When Supply Registers. • Default is the factory default setting for Type of Message to Display. Understanding printer menus 184 Menu item Displayed Information Left side Right side Custom Text Black Toner Display When Supply Registers Off Early Warning Low Near End of Life End of Life Type of Message to...
User's Guide
Page 187
... Timeouts Standby Mode Disabled 2-240 Timeouts Power Saver Mode Disabled 2-240 Timeouts Screen Timeout 15-300 Description Specifies the location of the printer Note: The location will sound. • Continuous repeats three beeps every 10 seconds. • Staple Alarm is available only when...is the factory default setting. • This menu item appears only when a printer hard disk is the factory default setting for Toner Alarm and Staple Alarm. Sets an alarm to sound when the printer requires operator intervention Available selections for each alarm type are: Off Single Continuous ...
... Timeouts Standby Mode Disabled 2-240 Timeouts Power Saver Mode Disabled 2-240 Timeouts Screen Timeout 15-300 Description Specifies the location of the printer Note: The location will sound. • Continuous repeats three beeps every 10 seconds. • Staple Alarm is available only when...is the factory default setting. • This menu item appears only when a printer hard disk is the factory default setting for Toner Alarm and Staple Alarm. Sets an alarm to sound when the printer requires operator intervention Available selections for each alarm type are: Off Single Continuous ...
User's Guide
Page 220
...Notes: • 8 is the factory default setting. Menu item N-up (pages-sides) Note: None is the factory default setting. Understanding printer menus 220 Print jobs are not stapled. • Envelopes are stapled Notes: • This menu item is available only when the StapleSmart Finisher .... Description Specifies the printed output resolution Note: 600 dpi is the factory default setting. • Selecting a smaller number can help conserve toner. Enhances the printed quality of small fonts and graphics Notes: • Off is the factory default setting. Stacks copies or print jobs ...
...Notes: • 8 is the factory default setting. Menu item N-up (pages-sides) Note: None is the factory default setting. Understanding printer menus 220 Print jobs are not stapled. • Envelopes are stapled Notes: • This menu item is available only when the StapleSmart Finisher .... Description Specifies the printed output resolution Note: 600 dpi is the factory default setting. • Selecting a smaller number can help conserve toner. Enhances the printed quality of small fonts and graphics Notes: • Off is the factory default setting. Stacks copies or print jobs ...
User's Guide
Page 221
...; Selecting Yes deletes all Print and Hold jobs that are not affected. • Selecting Not Restored removes all data stored in the printer. Description Removes confidential and held jobs are resident in flash memory. • No cancels the format request. Bookmarks, jobs on flash ...and conserves toner Notes: • 0 is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in printed output Notes: • 0 is formatting. The flash memory option card must be installed in the printer. Adjusts...
...; Selecting Yes deletes all Print and Hold jobs that are not affected. • Selecting Not Restored removes all data stored in the printer. Description Removes confidential and held jobs are resident in flash memory. • No cancels the format request. Bookmarks, jobs on flash ...and conserves toner Notes: • 0 is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in printed output Notes: • 0 is formatting. The flash memory option card must be installed in the printer. Adjusts...
User's Guide
Page 245
...necessary to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. The scanner was instructed to clear the message and continue printing. • Format the printer hard disk. Replace the print cartridge, and then touch Continue to clear the ... stapler area(s). 2 Touch Continue to have routine maintenance done. Order a maintenance kit, which contains all originals if restarting job. Understanding printer messages 245 Replace the print cartridge, and then touch Continue to replace the pick rollers, the charge roll, the transfer roller, and the...
...necessary to clear the message and continue printing. 88.yy Cartridge nearly low The toner is low. The scanner was instructed to clear the message and continue printing. • Format the printer hard disk. Replace the print cartridge, and then touch Continue to clear the ... stapler area(s). 2 Touch Continue to have routine maintenance done. Order a maintenance kit, which contains all originals if restarting job. Understanding printer messages 245 Replace the print cartridge, and then touch Continue to replace the pick rollers, the charge roll, the transfer roller, and the...
User's Guide
Page 251
... item is needed or when maintenance is on the home screen, then print a menu settings page to the same network as the printer. 1 Type the printer IP address into the address field of supplies from a network computer Note: The computer must be connected to review the status of ... the IP address in the TCP/IP section. 2 Click Device Status. Maintaining the printer 251 Note: If you conserve toner and paper. Checking the status of supplies from the printer control panel 1 Make sure the printer is required. Checking the status of your Web browser. For more information, see "...
... item is needed or when maintenance is on the home screen, then print a menu settings page to the same network as the printer. 1 Type the printer IP address into the address field of supplies from a network computer Note: The computer must be connected to review the status of ... the IP address in the TCP/IP section. 2 Click Device Status. Maintaining the printer 251 Note: If you conserve toner and paper. Checking the status of supplies from the printer control panel 1 Make sure the printer is required. Checking the status of your Web browser. For more information, see "...
User's Guide
Page 252
... • Disconnect all cords and cables from the printer before moving the printer CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to redistribute toner. 3 Reinsert the cartridge and continue printing. Ordering ...supplies To order supplies, contact the place where you purchased the printer. Note: Repeat this procedure multiple times until the print remains faded...
... • Disconnect all cords and cables from the printer before moving the printer CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to redistribute toner. 3 Reinsert the cartridge and continue printing. Ordering ...supplies To order supplies, contact the place where you purchased the printer. Note: Repeat this procedure multiple times until the print remains faded...
User's Guide
Page 254
...field of your Web browser. To view the device status: 1 Type the printer IP address in the TCP/IP section. Note: See your Web browser. Setting up e-mail alerts You can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the e-mail ...addresses. 5 Click Submit. Checking the device status Using the Embedded Web Server, you do not know the IP address of the printer, then print a network setup page and locate ...
...field of your Web browser. To view the device status: 1 Type the printer IP address in the TCP/IP section. Note: See your Web browser. Setting up e-mail alerts You can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the e-mail ...addresses. 5 Click Submit. Checking the device status Using the Embedded Web Server, you do not know the IP address of the printer, then print a network setup page and locate ...
User's Guide
Page 262
...OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate the original document on page 248. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to a lighter setting. Troubleshooting 262 THE OUTPUT APPEARS WASHED... OUT OR OVEREXPOSED • On the Copy screen, select the Printed Image icon. • Decrease the background removal setting. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. CHECK THE QUALITY OF THE ORIGINAL...
...OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate the original document on page 248. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to a lighter setting. Troubleshooting 262 THE OUTPUT APPEARS WASHED... OUT OR OVEREXPOSED • On the Copy screen, select the Printed Image icon. • Decrease the background removal setting. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. CHECK THE QUALITY OF THE ORIGINAL...
User's Guide
Page 267
... then keep the Ring Delay setting at a time. TEMPORARILY DISABLE CALL WAITING Call Waiting can disrupt fax transmissions. Call your Web browser. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one or more of the following: CHECK TO SEE IF THE... answering. 6 Click Submit. Note: If you want to ring before the printer answers. Troubleshooting 267 Disable this feature before sending or receiving a fax. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice ...
... then keep the Ring Delay setting at a time. TEMPORARILY DISABLE CALL WAITING Call Waiting can disrupt fax transmissions. Call your Web browser. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one or more of the following: CHECK TO SEE IF THE... answering. 6 Click Submit. Note: If you want to ring before the printer answers. Troubleshooting 267 Disable this feature before sending or receiving a fax. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. VOICE MAIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION Voice ...
User's Guide
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.... Try one or more of the original document is satisfactory. • Resend the fax. THE TONER MAY BE LOW When 88 Cartridge low appears or when you do not know the IP address of the printer, then print a network setup page and locate the IP address in the upper left corner. Place... the quality of your Web browser. MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address into the address field of the telephone line connection. • Increase the fax scan resolution, if possible. Note: If you experience faded ...
.... Try one or more of the original document is satisfactory. • Resend the fax. THE TONER MAY BE LOW When 88 Cartridge low appears or when you do not know the IP address of the printer, then print a network setup page and locate the IP address in the upper left corner. Place... the quality of your Web browser. MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address into the address field of the telephone line connection. • Increase the fax scan resolution, if possible. Note: If you experience faded ...
User's Guide
Page 273
... more information, contact Customer Support. Blank pages These are possible solutions. If the problem continues, the printer may help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load Letter- THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Solving print quality problems...
... more information, contact Customer Support. Blank pages These are possible solutions. If the problem continues, the printer may help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load Letter- THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Solving print quality problems...
User's Guide
Page 275
Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to the correct positions for the paper size ...8226; For Macintosh users, specify the type from the Print dialog. Incorrect margins These are possible solutions. Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. ...
Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to the correct positions for the paper size ...8226; For Macintosh users, specify the type from the Print dialog. Incorrect margins These are possible solutions. Gray background CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. ...
User's Guide
Page 277
... REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For... THE PAPER Avoid textured paper with rough finishes. Replace the transfer roller if the defects occur every 51.7 mm (2.04 in .) Troubleshooting 277 THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Replace the print cartridge if the defects...
... REPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge rolls if the defects occur every 28.3 mm (1.11 in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For... THE PAPER Avoid textured paper with rough finishes. Replace the transfer roller if the defects occur every 51.7 mm (2.04 in .) Troubleshooting 277 THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. Replace the print cartridge if the defects...
User's Guide
Page 278
... in the tray or feeder. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one or more of paper. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type and Paper Texture settings match the... paper loaded in the tray to redistribute the toner, and then reinstall it. Troubleshooting 278 CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Try one . MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge...
... in the tray or feeder. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one or more of paper. • Use only transparencies recommended by the printer manufacturer. • Make sure the Paper Type and Paper Texture settings match the... paper loaded in the tray to redistribute the toner, and then reinstall it. Troubleshooting 278 CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Try one . MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE Remove the print cartridge...