Service Manual
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Symptom tables 2-5 Base printer symptoms 2-5 High-capacity feeder (2000-sheet) symptoms 2-5 Paper tray symptoms 2-6 Duplex option symptoms 2-6 Envelope feeder symptoms 2-6 Output expander 2-6 StapleSmart finisher 2-7 Messages and error codes 2-8 Service error codes 2-8 User status displays 2-31 User attendance messages 2-32 User ... tray service check 2-110 Output expander service check 2-111 Paper feed service check 2-113 Paper size sensing service check 2-114 Parallel port service check 2-117 Print quality service check 2-117 Printhead service check 2-123 iv Service Manual
Symptom tables 2-5 Base printer symptoms 2-5 High-capacity feeder (2000-sheet) symptoms 2-5 Paper tray symptoms 2-6 Duplex option symptoms 2-6 Envelope feeder symptoms 2-6 Output expander 2-6 StapleSmart finisher 2-7 Messages and error codes 2-8 Service error codes 2-8 User status displays 2-31 User attendance messages 2-32 User ... tray service check 2-110 Output expander service check 2-111 Paper feed service check 2-113 Paper size sensing service check 2-114 Parallel port service check 2-117 Print quality service check 2-117 Printhead service check 2-123 iv Service Manual
Service Manual
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...PRINT TESTS 3-6 Input source tests 3-6 Print quality pages (Prt Quality Pgs 3-6 HARDWARE TESTS 3-7 Panel Test 3-7 Button Test 3-7 DRAM Test 3-7 CACHE Test 3-8 Parallel Wrap tests 3-8 Serial Wrap tests 3-9 DUPLEX TESTS 3-9 Quick Test (duplex 3-9 Top Margin (duplex 3-10 Sensor Test (duplex 3-10 Motor Test (duplex 3-11 Duplex Feed 1 3-12 Duplex...3-17 BASE SENSOR TEST 3-18 DEVICE TESTS 3-18 Quick Disk Test 3-18 Disk Test/Clean 3-19 Flash Test 3-19 PRINTER SETUP 3-20 Defaults 3-20 Page Count 3-20 Perm Page Count (permanent page count 3-20 Serial Number 3-20 Envelope Enhance...
...PRINT TESTS 3-6 Input source tests 3-6 Print quality pages (Prt Quality Pgs 3-6 HARDWARE TESTS 3-7 Panel Test 3-7 Button Test 3-7 DRAM Test 3-7 CACHE Test 3-8 Parallel Wrap tests 3-8 Serial Wrap tests 3-9 DUPLEX TESTS 3-9 Quick Test (duplex 3-9 Top Margin (duplex 3-10 Sensor Test (duplex 3-10 Motor Test (duplex 3-11 Duplex Feed 1 3-12 Duplex...3-17 BASE SENSOR TEST 3-18 DEVICE TESTS 3-18 Quick Disk Test 3-18 Disk Test/Clean 3-19 Flash Test 3-19 PRINTER SETUP 3-20 Defaults 3-20 Page Count 3-20 Perm Page Count (permanent page count 3-20 Serial Number 3-20 Envelope Enhance...
Service Manual
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...Entering Configuration Menu 3-25 Available menus 3-25 Maintenance page count (Maint Cnt Value 3-25 Maintenance page counter reset (Reset Maint Cnt 3-26 Print quality pages (Prt Quality Pgs 3-26 SIZE SENSING 3-27 Panel Menus 3-27 PPDS Emulation 3-27 Download Emuls 3-27 Demo Mode 3-27...paper tray options, envelope feeder-electrical 3-32 Autoconnect cabling and connectors 3-32 Duplex Option 3-32 Option microcode 3-32 Print quality troubleshooting 3-33 Paper feed jams 3-37 Access doors and trays 3-37 Clearing printer jams 3-37 250 Paper Jam Check MP Feeder 3-38 260 Paper Jam Check...
...Entering Configuration Menu 3-25 Available menus 3-25 Maintenance page count (Maint Cnt Value 3-25 Maintenance page counter reset (Reset Maint Cnt 3-26 Print quality pages (Prt Quality Pgs 3-26 SIZE SENSING 3-27 Panel Menus 3-27 PPDS Emulation 3-27 Download Emuls 3-27 Demo Mode 3-27...paper tray options, envelope feeder-electrical 3-32 Autoconnect cabling and connectors 3-32 Duplex Option 3-32 Option microcode 3-32 Print quality troubleshooting 3-33 Paper feed jams 3-37 Access doors and trays 3-37 Clearing printer jams 3-37 250 Paper Jam Check MP Feeder 3-38 260 Paper Jam Check...
Service Manual
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... Installing input options A-1 Order of installation A-1 Installing a 250-sheet or 500-sheet drawer A-1 Installing a duplex unit A-3 Installing memory or option cards A-4 Accessing the printer system board A-5 Removing or installing a memory card A-7 Removal A-7 Installation A-8 Removing or installing a flash ...A-10 Replacing the shield A-11 Printing and using features A-11 Canceling a print job A-11 Printing the menu settings page A-13 Printing a network setup page A-13 Printing a font sample list A-14 Printing a directory list A-14 Printing confidential and held jobs A-14 ...
... Installing input options A-1 Order of installation A-1 Installing a 250-sheet or 500-sheet drawer A-1 Installing a duplex unit A-3 Installing memory or option cards A-4 Accessing the printer system board A-5 Removing or installing a memory card A-7 Removal A-7 Installation A-8 Removing or installing a flash ...A-10 Replacing the shield A-11 Printing and using features A-11 Canceling a print job A-11 Printing the menu settings page A-13 Printing a network setup page A-13 Printing a font sample list A-14 Printing a directory list A-14 Printing confidential and held jobs A-14 ...
Service Manual
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... assembly and SCS/TNe - Forms card (single-byte and Simplified Chinese) • Media handling operations - 250- Duplex option-500-sheet (For Dell 5210n and Dell 5310n) - StapleSmart™ Finisher - 5-bin Mailbox - Traditional Chinese - Options The following options are not available in ...tray - 250- ThinPrint - Japanese - High-capacity output stacker - Korean 1-2 Service Manual Vertical Kiosk Presenter - MarkNet™ Print Servers - and 500-sheet paper drawers - 400-sheet universally adjustable tray - 2000-sheet high-capacity feeder - Envelope feeder - Token-ring -...
... assembly and SCS/TNe - Forms card (single-byte and Simplified Chinese) • Media handling operations - 250- Duplex option-500-sheet (For Dell 5210n and Dell 5310n) - StapleSmart™ Finisher - 5-bin Mailbox - Traditional Chinese - Options The following options are not available in ...tray - 250- ThinPrint - Japanese - High-capacity output stacker - Korean 1-2 Service Manual Vertical Kiosk Presenter - MarkNet™ Print Servers - and 500-sheet paper drawers - 400-sheet universally adjustable tray - 2000-sheet high-capacity feeder - Envelope feeder - Token-ring -...
Service Manual
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...the T112. More information is available on our Dell Web site at www.dell.com. Certain other configurations also must use either a printer stand or printer base if you attach print media handling options to the printer, it may look more like the fully ...configured model. 5-Bin Mailbox* Standard output bin StapleSmart Finisher* Envelope feeder* Operator panel Tray 1 (integrated tray or standard tray) Duplex...
...the T112. More information is available on our Dell Web site at www.dell.com. Certain other configurations also must use either a printer stand or printer base if you attach print media handling options to the printer, it may look more like the fully ...configured model. 5-Bin Mailbox* Standard output bin StapleSmart Finisher* Envelope feeder* Operator panel Tray 1 (integrated tray or standard tray) Duplex...
Service Manual
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... 10,300 meters (0 to 104° F) - Environment Printer temperature and humidity • Operating - Model Dell 5210n Status Idle (standby mode) 1 Meter average sound pressure 32 dBA Simplex printing 54 dBA Duplex printing 57 dBA Declared sound power 4.7 Bels 6.8 Bels N/M Bels Dell 5310n Idle (standby mode) 30 dBA 4.5 Simplex printing 55 7.0 Duplex printing 58 N/M Note: Measurements apply to 90° F) - Temperature...
... 10,300 meters (0 to 104° F) - Environment Printer temperature and humidity • Operating - Model Dell 5210n Status Idle (standby mode) 1 Meter average sound pressure 32 dBA Simplex printing 54 dBA Duplex printing 57 dBA Declared sound power 4.7 Bels 6.8 Bels N/M Bels Dell 5310n Idle (standby mode) 30 dBA 4.5 Simplex printing 55 7.0 Duplex printing 58 N/M Note: Measurements apply to 90° F) - Temperature...
Service Manual
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... drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin Output expander (option) 5-bin mailbox (option) High-capacity output stacker (option) StapleSmart output bin StapleSmart Finisher Print media size (3- indicates support) Dimensions (UAT - Supported print media The following tables provide information on the Dell Web site at www.dell.com. universally adjustable tray) A4...
... drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin Output expander (option) 5-bin mailbox (option) High-capacity output stacker (option) StapleSmart output bin StapleSmart Finisher Print media size (3- indicates support) Dimensions (UAT - Supported print media The following tables provide information on the Dell Web site at www.dell.com. universally adjustable tray) A4...
Service Manual
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...-sheet tray 250-sheet drawer (option) 250 UAT (option) 500-sheet drawer (option) 400 UAT (option) Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin Output expander (option) 5-bin mailbox (option) High-capacity output stacker (option) StapleSmart output bin StapleSmart Finisher...
...-sheet tray 250-sheet drawer (option) 250 UAT (option) 500-sheet drawer (option) 400 UAT (option) Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Standard output bin Output expander (option) 5-bin mailbox (option) High-capacity output stacker (option) StapleSmart output bin StapleSmart Finisher...
Service Manual
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... ✓ ✓ ✓ ✓ ✓ ✓ ✓ Dual-web and integrated label1 ✓ ✓ ✓ ✓ ✓ ✓ ✓ 1 Printing label applications on the printer requires a special label fuser cleaner which prevents duplexing. The label fuser cleaner is specified by the software application. 3 No universal support for label applications. 2 Vinyl labels may require...
... ✓ ✓ ✓ ✓ ✓ ✓ ✓ Dual-web and integrated label1 ✓ ✓ ✓ ✓ ✓ ✓ ✓ 1 Printing label applications on the printer requires a special label fuser cleaner which prevents duplexing. The label fuser cleaner is specified by the software application. 3 No universal support for label applications. 2 Vinyl labels may require...
Service Manual
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Print media weights Print media weight Print ...lb) 163 g/m2 (90 lb) 163 g/m2 (100 lb) 176 g/m2 (65 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 39 lb...92 lb liner) 260 g/m2 (78 lb liner) Integrated forms Pressuresensitive area (must enter the printer first) 140 to 135 g/m2 140 to 135 g/m2 Paper base (grain long) 75 to...)3 1 Grain short is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton content. 4...
Print media weights Print media weight Print ...lb) 163 g/m2 (90 lb) 163 g/m2 (100 lb) 176 g/m2 (65 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 39 lb...92 lb liner) 260 g/m2 (78 lb liner) Integrated forms Pressuresensitive area (must enter the printer first) 140 to 135 g/m2 140 to 135 g/m2 Paper base (grain long) 75 to...)3 1 Grain short is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton content. 4...
Service Manual
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...Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 47 lb bond) 163 g/m2 (90 lb) 163 g/m2 (100 lb) See "Media weights supported in optional output bins Print media weight-optional output bins Print... in the finisher" on whether your vinyl label converter has passed the Dell's criteria is available at www.dell.com. Cover 176 g/m2 (65 lb) 176 g/m2 (65 lb...Grain short is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton ...
...Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 47 lb bond) 163 g/m2 (90 lb) 163 g/m2 (100 lb) See "Media weights supported in optional output bins Print media weight-optional output bins Print... in the finisher" on whether your vinyl label converter has passed the Dell's criteria is available at www.dell.com. Cover 176 g/m2 (65 lb) 176 g/m2 (65 lb...Grain short is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton ...
Service Manual
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... do occur with the printer before you load it properly, you have loaded. See "Storing print media" on page 1-9 for the size of print media you have cut or trimmed yourself. • Do not mix print media sizes, weights, or types in the same print media source. •.... The following hints can help ensure trouble-free printing. Any information placed outside this specified printable area does not print. Print area The printable area is loaded in the source according to your simplex or duplex needs. • Keep print media stored in an acceptable environment. Note: Try...
... do occur with the printer before you load it properly, you have loaded. See "Storing print media" on page 1-9 for the size of print media you have cut or trimmed yourself. • Do not mix print media sizes, weights, or types in the same print media source. •.... The following hints can help ensure trouble-free printing. Any information placed outside this specified printable area does not print. Print area The printable area is loaded in the source according to your simplex or duplex needs. • Keep print media stored in an acceptable environment. Note: Try...
Service Manual
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... on page 7-1 Diagnostic information 2-1 The following tables are available: • "Base printer symptoms" on page 2-5 • "High-capacity feeder (2000-sheet) symptoms" on page 2-5 • "Paper tray symptoms" on page 2-6 • "Duplex option symptoms" on page 2-6 • "Envelope feeder symptoms" on page 2-6 •...are working on the machine, go to solutions or service checks, including use of the printer. User status and attendance messages • User status messages provide the user with a print cartridge, paper jam, option, port, and so on page 2-4 without an error,...
... on page 7-1 Diagnostic information 2-1 The following tables are available: • "Base printer symptoms" on page 2-5 • "High-capacity feeder (2000-sheet) symptoms" on page 2-5 • "Paper tray symptoms" on page 2-6 • "Duplex option symptoms" on page 2-6 • "Envelope feeder symptoms" on page 2-6 •...are working on the machine, go to solutions or service checks, including use of the printer. User status and attendance messages • User status messages provide the user with a print cartridge, paper jam, option, port, and so on page 2-4 without an error,...
Service Manual
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...-capacity feeder (2000-sheet) symptoms Symptom Action The printer does not recognize the highcapacity feeder installed. Paper feed problem with the high-capacity feeder. Go to "Print quality-toner on backside of redrive assembly-duplex option not installed. Go to "High-capacity feeder input... tray service check" on page 2-120. Go to "Print quality-banding" on page 2-96. Symptom tables Base printer symptoms Symptom Action Dead ...
...-capacity feeder (2000-sheet) symptoms Symptom Action The printer does not recognize the highcapacity feeder installed. Paper feed problem with the high-capacity feeder. Go to "Print quality-toner on backside of redrive assembly-duplex option not installed. Go to "High-capacity feeder input... tray service check" on page 2-120. Go to "Print quality-banding" on page 2-96. Symptom tables Base printer symptoms Symptom Action Dead ...
Service Manual
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...the finisher side door. When the user has selected the Print and Hold Delete All Jobs selection, this message is experiencing a hardware problem, turn the printer off and on page 2-82. The following conditions: • The duplex option may have been removed from detecting the option. Close...or reconnect it . • Press to remove the option. • The duplex option may prevent the printer from the printer, possibly to clear a paper jam or to execute a configuration change which notifies the printer the option has been hot unplugged (removed with the power on . Note: This...
...the finisher side door. When the user has selected the Print and Hold Delete All Jobs selection, this message is experiencing a hardware problem, turn the printer off and on page 2-82. The following conditions: • The duplex option may have been removed from detecting the option. Close...or reconnect it . • Press to remove the option. • The duplex option may prevent the printer from the printer, possibly to clear a paper jam or to execute a configuration change which notifies the printer the option has been hot unplugged (removed with the power on . Note: This...
Service Manual
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.... Select one of the option to print a page which has been formatted by the interpreter before refilling the tray. Reset Printer - The printer requires the reinstallation of the following selections are available: - Reset Printer - Diagnostic information 2-35 To refill a tray during a job. Cancel Job - This message is displayed when a duplex option has been hot unplugged...
.... Select one of the option to print a page which has been formatted by the interpreter before refilling the tray. Reset Printer - The printer requires the reinstallation of the following selections are available: - Reset Printer - Diagnostic information 2-35 To refill a tray during a job. Cancel Job - This message is displayed when a duplex option has been hot unplugged...
Service Manual
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... x An incompatible tray is installed. Note: If the user installed the incompatible device to maintain the print quality and reliability of the printer. Incompatible Duplex An incompatible duplex option is installed. This error may occur at each 300K page count interval. Disk operations are not allowed... computer. For Tray x, x= 2, 3, 4, or 5. Remove the incompatible duplex option and press to clear the message. While this message. Press to clear the message. Unsupported Disk Format The printer detects an unsupported disk format at this message at power on the disk to...
... x An incompatible tray is installed. Note: If the user installed the incompatible device to maintain the print quality and reliability of the printer. Incompatible Duplex An incompatible duplex option is installed. This error may occur at each 300K page count interval. Disk operations are not allowed... computer. For Tray x, x= 2, 3, 4, or 5. Remove the incompatible duplex option and press to clear the message. While this message. Press to clear the message. Unsupported Disk Format The printer detects an unsupported disk format at this message at power on the disk to...
Service Manual
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... to process any link, no messages display. Data loss results if print jobs are listed in the following table can still be powered off and back on. User line 2 link messages If the printer is powered on. Check duplex option connection. The printer automatically clears the message once the option is ready to Enable...
... to process any link, no messages display. Data loss results if print jobs are listed in the following table can still be powered off and back on. User line 2 link messages If the printer is powered on. Check duplex option connection. The printer automatically clears the message once the option is ready to Enable...
Service Manual
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... removed during the jam clearance procedure. Note: Before proceeding with the following service checks, verify the media used . Media did not leave the duplex exit sensor. A piece of the job printed after the printer resumes printing and the print job is completed, the portion of media is not stapled. If no problem is detected, the...
... removed during the jam clearance procedure. Note: Before proceeding with the following service checks, verify the media used . Media did not leave the duplex exit sensor. A piece of the job printed after the printer resumes printing and the print job is completed, the portion of media is not stapled. If no problem is detected, the...