User Guide
Page 2
... in your printer, see "Finding Information". To order replacement toner cartridges or supplies from Dell: 1 Double-click the Dell 2355dn Laser MFP Toner Reorder icon on your printer. Availability varies by phone. http://www.dell.com/supplies Contacting Dell NOTE: If you do not have an active Internet connection, you . 1 Dell provides several online and telephone-based support and...
... in your printer, see "Finding Information". To order replacement toner cartridges or supplies from Dell: 1 Double-click the Dell 2355dn Laser MFP Toner Reorder icon on your printer. Availability varies by phone. http://www.dell.com/supplies Contacting Dell NOTE: If you do not have an active Internet connection, you . 1 Dell provides several online and telephone-based support and...
User Guide
Page 15
... Cleaning Your Printer 248 Cleaning the Exterior 248 Cleaning the Interior 248 Cleaning the scanner 251 Maintaining the Toner Cartridge 252 Storing the Toner Cartridge 252 Redistributing Toner 252 Replacing the Toner Cartridge 254 Cleaning the Drum 256 Replacement Parts 256 Ordering Supplies 257 Troubleshooting Clearing Jams in the DADF 260 Clearing Jams in the Paper...
... Cleaning Your Printer 248 Cleaning the Exterior 248 Cleaning the Interior 248 Cleaning the scanner 251 Maintaining the Toner Cartridge 252 Storing the Toner Cartridge 252 Redistributing Toner 252 Replacing the Toner Cartridge 254 Cleaning the Drum 256 Replacement Parts 256 Ordering Supplies 257 Troubleshooting Clearing Jams in the DADF 260 Clearing Jams in the Paper...
User Guide
Page 49
...• User's Guide- Use this program to order replacement toner cartridges. • SmarThru Office- Also, supports a method of toner remaining and allows you to print. To use this program to print documents. • Dell Scan Manager- allows you to set the LDAP server ... you to scan a document on your desk. • Printer Settings Utility- use your computer desktop. • Dell Toner Management System- The Dell Toner Management System window also displays the level of securing LDAP communication via the local connection or the network connection. •...
...• User's Guide- Use this program to order replacement toner cartridges. • SmarThru Office- Also, supports a method of toner remaining and allows you to print. To use this program to print documents. • Dell Scan Manager- allows you to set the LDAP server ... you to scan a document on your desk. • Printer Settings Utility- use your computer desktop. • Dell Toner Management System- The Dell Toner Management System window also displays the level of securing LDAP communication via the local connection or the network connection. •...
User Guide
Page 50
...your Web browser. See "Minimum Requirements". 49 You can also view and/or change the printer configuration settings, monitor the toner level, and order replacement toner cartridges by clicking on the Dell supplies link right from the home screen. 2 Press the Next ( ) button. 3 Press the up/down arrow to ...select Reports. 4 Press the up/down arrow to a (or the) network. NOTE: The Dell Printer Configuration Web Tool is only...
...your Web browser. See "Minimum Requirements". 49 You can also view and/or change the printer configuration settings, monitor the toner level, and order replacement toner cartridges by clicking on the Dell supplies link right from the home screen. 2 Press the Next ( ) button. 3 Press the up/down arrow to ...select Reports. 4 Press the up/down arrow to a (or the) network. NOTE: The Dell Printer Configuration Web Tool is only...
User Guide
Page 67
..., the launched Printer Status Monitor screen is connected to order replacement toner cartridges online. Shows the toner level for your printer. Click to the local network. Dell Printers Dell 2355dn Laser MFP 66 This only appears on Printer Status Monitor window will for your printer. Or From the Start menu, select Programs Printer Status Monitor. ...
..., the launched Printer Status Monitor screen is connected to order replacement toner cartridges online. Shows the toner level for your printer. Click to the local network. Dell Printers Dell 2355dn Laser MFP 66 This only appears on Printer Status Monitor window will for your printer. Or From the Start menu, select Programs Printer Status Monitor. ...
User Guide
Page 249
... dust particles can accumulate inside the printer to cool down. 2 Open the front cover and pull the toner cartridge straight out. CAUTION: To prevent damage, do not expose the toner cartridge to light for the printer to prevent these problems. 1 Power the printer off and unplug the power cord.... Cleaning Your Printer To maintain the print quality, follow the cleaning procedures below, each time the toner cartridge is replaced or if print quality problems occur. Use the handle on a clean flat surface. CAUTION: Do not touch the green underside of time...
... dust particles can accumulate inside the printer to cool down. 2 Open the front cover and pull the toner cartridge straight out. CAUTION: To prevent damage, do not expose the toner cartridge to light for the printer to prevent these problems. 1 Power the printer off and unplug the power cord.... Cleaning Your Printer To maintain the print quality, follow the cleaning procedures below, each time the toner cartridge is replaced or if print quality problems occur. Use the handle on a clean flat surface. CAUTION: Do not touch the green underside of time...
User Guide
Page 255
...Dell supplies. The toner-related message saying that the toner is surely closed. In that the cover is empty may appear on hand when the current cartridge no longer prints satisfactorily. See "Ordering Supplies" to be replaced. Ensure that case the incoming faxes are sent. Replacing the Toner Cartridge When the toner...pages print when a print job or copy job are only saved in the memory and not printed. To replace the toner cartridge: 1 Open the front cover. 2 Pull the toner cartridge out. 254 Print quality and printer reliability are not guaranteed if you will have it on the ...
...Dell supplies. The toner-related message saying that the toner is surely closed. In that the cover is empty may appear on hand when the current cartridge no longer prints satisfactorily. See "Ordering Supplies" to be replaced. Ensure that case the incoming faxes are sent. Replacing the Toner Cartridge When the toner...pages print when a print job or copy job are only saved in the memory and not printed. To replace the toner cartridge: 1 Open the front cover. 2 Pull the toner cartridge out. 254 Print quality and printer reliability are not guaranteed if you will have it on the ...
User Guide
Page 257
...rubber pad Approx. 100,000 pages Pickup roller Approx. 150,000 pages To purchase replacement parts, contact your Dell dealer or the retailer where you have printed the specified number of the toner cartridge may require cleaning. 1 Before setting the cleaning procedure, ensure that these items... be replaced after you bought your printer. The printer prints out a cleaning page. The following ...
...rubber pad Approx. 100,000 pages Pickup roller Approx. 150,000 pages To purchase replacement parts, contact your Dell dealer or the retailer where you have printed the specified number of the toner cartridge may require cleaning. 1 Before setting the cleaning procedure, ensure that these items... be replaced after you bought your printer. The printer prints out a cleaning page. The following ...
User Guide
Page 270
Printing automatically resumes. 3 Replace the toner cartridge and close the front cover. If the paper does not exit, go to the next step. 2 Gently pull the paper out of the output tray. 269 Paper Exit Jam 1 Open and close the front cover. The jammed paper automatically exits the printer.
Printing automatically resumes. 3 Replace the toner cartridge and close the front cover. If the paper does not exit, go to the next step. 2 Gently pull the paper out of the output tray. 269 Paper Exit Jam 1 Open and close the front cover. The jammed paper automatically exits the printer.
User Guide
Page 282
... storage device mouse, is empty. The selected file type is almost empty. Replace the toner cartridge with error : Not supported file type Meaning Suggested solutions The toner cartridge is empty. The toner cartridge is not supported. Display message Toner Almost Empty Replace Toner Now Toner Exhausted Toner Low Tray 2 Open Unusable Device USB Job is completed with a new one...
... storage device mouse, is empty. The selected file type is almost empty. Replace the toner cartridge with error : Not supported file type Meaning Suggested solutions The toner cartridge is empty. The toner cartridge is not supported. Display message Toner Almost Empty Replace Toner Now Toner Exhausted Toner Low Tray 2 Open Unusable Device USB Job is completed with a new one...
User Guide
Page 285
... selecting Download as the Contact a service representative. The machine prints, If you but the text is defective or out of toner. If possible, attach the cable and garbled, or the printer to ensure that your was selected. malfunctioning. Images are blank... orientation in the photos is malfunctioning. Ensure that you increase the photo size in your machine incomplete. If necessary, replace the toner cartridge. controller or the board, may have already printed successfully. The print quality of The resolution of the Graphic properties...
... selecting Download as the Contact a service representative. The machine prints, If you but the text is defective or out of toner. If possible, attach the cable and garbled, or the printer to ensure that your was selected. malfunctioning. Images are blank... orientation in the photos is malfunctioning. Ensure that you increase the photo size in your machine incomplete. If necessary, replace the toner cartridge. controller or the board, may have already printed successfully. The print quality of The resolution of the Graphic properties...
User Guide
Page 287
... is too rough and a lot of the printer. See "Paper Specifications". • Check the printer's environment; See "Replacing the Toner Cartridge". • Clean the inside the printer may be dirty. Contact a service representative. • The paper path may be dirty. ...See "Replacing the Toner Cartridge". 286 See "Replacing the Toner Cartridge". • If white vertical streaks appear on the page, the drum inside of background shading. • Remove the old toner cartridge and install a new one . Vertical lines AaBbCc AaBbCc...
... is too rough and a lot of the printer. See "Paper Specifications". • Check the printer's environment; See "Replacing the Toner Cartridge". • Clean the inside the printer may be dirty. Contact a service representative. • The paper path may be dirty. ...See "Replacing the Toner Cartridge". 286 See "Replacing the Toner Cartridge". • If white vertical streaks appear on the page, the drum inside of background shading. • Remove the old toner cartridge and install a new one . Vertical lines AaBbCc AaBbCc...
User Guide
Page 288
...Specifications". • If characters are improperly formed and produce a wavy effect, the scanner unit may have the same problems, install a new toner cartridge. Misformed characters • If characters are not too tight or too loose against the paper stack. 287 If the defects occur on...hollow images, the paper stock may be damaged. see "Cleaning the Drum". After the printout, if you still have toner on the reverse side. See "Replacing the Toner Cartridge". • Parts of paper until necessary so that have overlapping seams on them. Do not open packages of the...
...Specifications". • If characters are improperly formed and produce a wavy effect, the scanner unit may have the same problems, install a new toner cartridge. Misformed characters • If characters are not too tight or too loose against the paper stack. 287 If the defects occur on...hollow images, the paper stock may be damaged. see "Cleaning the Drum". After the printout, if you still have toner on the reverse side. See "Replacing the Toner Cartridge". • Parts of paper until necessary so that have overlapping seams on them. Do not open packages of the...
User Guide
Page 289
...is loaded properly. • Check the paper type and quality. See "Cleaning the Interior". Black pages A • The toner cartridge may not be defective and need replacing. Both high temperatures and humidity can cause paper curl. Also try rotating the paper 180° in the paper tray. ..."Paper Specifications". • Turn over the stack of paper in the paper tray. Remove the cartridge and reinsert. • The toner cartridge may require repair. See "Replacing the Toner Cartridge". • The printer may be installed properly. Contact a service representative. 288
...is loaded properly. • Check the paper type and quality. See "Cleaning the Interior". Black pages A • The toner cartridge may not be defective and need replacing. Both high temperatures and humidity can cause paper curl. Also try rotating the paper 180° in the paper tray. ..."Paper Specifications". • Turn over the stack of paper in the paper tray. Remove the cartridge and reinsert. • The toner cartridge may require repair. See "Replacing the Toner Cartridge". • The printer may be installed properly. Contact a service representative. 288
User Guide
Page 290
.... Install a new toner cartridge. See "Replacing the Toner Cartridge". • If the problem persists, the printer may require repair. Horizontal stripes AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Curl If horizontally aligned black streaks or smears appear: • The toner cartridge may not meet...are normal. • You may be installed improperly. Contact a service representative. See "Paper Specifications". • Install a new toner cartridge. Because of the composition of the transparency, some character voids are using transparencies, try rotating the paper 180° in ...
.... Install a new toner cartridge. See "Replacing the Toner Cartridge". • If the problem persists, the printer may require repair. Horizontal stripes AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Curl If horizontally aligned black streaks or smears appear: • The toner cartridge may not meet...are normal. • You may be installed improperly. Contact a service representative. See "Paper Specifications". • Install a new toner cartridge. Because of the composition of the transparency, some character voids are using transparencies, try rotating the paper 180° in ...
User Guide
Page 320
...paper feeding, 282 printing, 283 printing quality, 285 PS errors, 298 scanning, 293 R rear output, 88 reduced/enlarged copying, 134 replacing toner cartridge, 254 reports, printing, 206 resolution printing, 239 resolution, printing, 108 ringer sound, 184 scanner lamp power save mode, 45 ...196 storing, 195 supplies, ordering, 257 T tel line, connecting, 34 Tel mode, receiving mode, 186 toll save mode, 184 toner cartridge ordering, 257 redistributing, 252 replacing, 254 S scan manager scanning, 146 U USB cable, connecting, 37 USB memory managing, 158 scanning, 156 V volume, adjust ringer...
...paper feeding, 282 printing, 283 printing quality, 285 PS errors, 298 scanning, 293 R rear output, 88 reduced/enlarged copying, 134 replacing toner cartridge, 254 reports, printing, 206 resolution printing, 239 resolution, printing, 108 ringer sound, 184 scanner lamp power save mode, 45 ...196 storing, 195 supplies, ordering, 257 T tel line, connecting, 34 Tel mode, receiving mode, 186 toll save mode, 184 toner cartridge ordering, 257 redistributing, 252 replacing, 254 S scan manager scanning, 146 U USB cable, connecting, 37 USB memory managing, 158 scanning, 156 V volume, adjust ringer...
Service Manual
Page 78
...There is no paper in SMTP with error : Network Error interface card. Please wait a few minutes. 4-38 Service Manual Toner Almost Empty Replace Toner The toner cartridge is connected properly. Check that the network cable is empty. OR Contact your network interface card correctly. By doing this... the best print quality. Configure your SMPT server administrator. Load paper or close [yyy]. Load paper in SMTP. Replace the toner cartridge with error : Send Failed There is a problem in the tray. Waiting Line The machine is almost empty. Suggested solutions...
...There is no paper in SMTP with error : Network Error interface card. Please wait a few minutes. 4-38 Service Manual Toner Almost Empty Replace Toner The toner cartridge is connected properly. Check that the network cable is empty. OR Contact your network interface card correctly. By doing this... the best print quality. Configure your SMPT server administrator. Load paper or close [yyy]. Load paper in SMTP. Replace the toner cartridge with error : Send Failed There is a problem in the tray. Waiting Line The machine is almost empty. Suggested solutions...
Service Manual
Page 86
YES Works correctly NO with -450V of metering blade in toner cartridge -> Replace toner cartridge 4-46 Service Manual YES Works correctly after NO replaced LSU? YES Change to the adjustment fault of Bias voltage? YES The power of LSU is set high or internal problem -> Replace LSU or adjust volume END Repair or replace the defective component Toner over supply due to Normal and test NO Same at Normal? Dark Image Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Alignment and Troubleshooting NO Dark selected via RCP?
YES Works correctly NO with -450V of metering blade in toner cartridge -> Replace toner cartridge 4-46 Service Manual YES Works correctly after NO replaced LSU? YES Change to the adjustment fault of Bias voltage? YES The power of LSU is set high or internal problem -> Replace LSU or adjust volume END Repair or replace the defective component Toner over supply due to Normal and test NO Same at Normal? Dark Image Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Alignment and Troubleshooting NO Dark selected via RCP?
Service Manual
Page 88
... voltage normal? (-450V/ -600V) YES A specific part of the transfer roller has ruined or its resistance value is changed -> Replace transfer roller Transfer roller cannot force regularly due to standard? YES Check HVPS contacts and HVPS's selfoutput -> If failed, repair... Is it regular NO interval of NIP between rollers in toner cartridge -> Replace the toner cartridge 4-48 Service Manual YES Use the machine with recommended paper and at condition There may be a problem in toner layer control in toner cartridge -> Replace toner cartridge - YES Is it regular NO interval of 54....
... voltage normal? (-450V/ -600V) YES A specific part of the transfer roller has ruined or its resistance value is changed -> Replace transfer roller Transfer roller cannot force regularly due to standard? YES Check HVPS contacts and HVPS's selfoutput -> If failed, repair... Is it regular NO interval of NIP between rollers in toner cartridge -> Replace the toner cartridge 4-48 Service Manual YES Use the machine with recommended paper and at condition There may be a problem in toner layer control in toner cartridge -> Replace toner cartridge - YES Is it regular NO interval of 54....
Service Manual
Page 92
YES Transfer NO voltage is made -> Replace the drum cartridge D/R in /out the drum cartridge, scratch is normal? YES Too high voltage supplied due to the setting error of 94.3mm? Alignment and Troubleshooting White Spot Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Is it regular NO interval of transfer voltage -> Adjust/replace HVPS Obstacles stuck on OPC's surface -> Clean the OPC and machine or replace toner cartridge When putting in the toner cartridge unit has the defect -> Replace the toner cartridge 4-52 Service Manual
YES Transfer NO voltage is made -> Replace the drum cartridge D/R in /out the drum cartridge, scratch is normal? YES Too high voltage supplied due to the setting error of 94.3mm? Alignment and Troubleshooting White Spot Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Is it regular NO interval of transfer voltage -> Adjust/replace HVPS Obstacles stuck on OPC's surface -> Clean the OPC and machine or replace toner cartridge When putting in the toner cartridge unit has the defect -> Replace the toner cartridge 4-52 Service Manual