User's Guide
Page 4
... instructions for using your printer from the following resources, either as a print-out or onscreen. To access a printer driver help screen, click Help from the Dell website www.dell.com and support.dell.com. 4 | Features of your printer in the guide to use... your printer, troubleshooting, and installing accessories. This user's guide also contains a Software section to provide you with help , support, printer drivers, manuals, and order information from the printer properties dialog box. Provides you with your new laser printer Online User's Guide Printer Driver Help...
... instructions for using your printer from the following resources, either as a print-out or onscreen. To access a printer driver help screen, click Help from the Dell website www.dell.com and support.dell.com. 4 | Features of your printer in the guide to use... your printer, troubleshooting, and installing accessories. This user's guide also contains a Software section to provide you with help , support, printer drivers, manuals, and order information from the printer properties dialog box. Provides you with your new laser printer Online User's Guide Printer Driver Help...
User's Guide
Page 9
contents TROUBLESHOOTING 31 Tips for avoiding paper jams 31 31 Clearing paper jams 33 Solving other problems 33 Paper feeding 33 33 Printing problems 34 Printing quality problems 37 Common Windows problems 37 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 38 Supplies 38 38 How to purchase SPECIFICATIONS 39 General specifications 39 40 Printer specifications GLOSSARY 41 INDEX 45 Contents | 9
contents TROUBLESHOOTING 31 Tips for avoiding paper jams 31 31 Clearing paper jams 33 Solving other problems 33 Paper feeding 33 33 Printing problems 34 Printing quality problems 37 Common Windows problems 37 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 38 Supplies 38 38 How to purchase SPECIFICATIONS 39 General specifications 39 40 Printer specifications GLOSSARY 41 INDEX 45 Contents | 9
User's Guide
Page 24
... cartridge and pull to let any water drip onto or into the printer. Cleaning the inside of the printer with water to cool down. 2. Use the configuration page to view the current settings, to help troubleshoot problems. In Ready mode, press and hold the control panel for the... printer to clean it. You can discolor or distort the cabinet. • If your printer and the toner cartridge. Cleaning the outside Clean the cabinet of...
... cartridge and pull to let any water drip onto or into the printer. Cleaning the inside of the printer with water to cool down. 2. Use the configuration page to view the current settings, to help troubleshoot problems. In Ready mode, press and hold the control panel for the... printer to clean it. You can discolor or distort the cabinet. • If your printer and the toner cartridge. Cleaning the outside Clean the cabinet of...
User's Guide
Page 31
...paper capacity mark on the inside of the tray. • Do not remove paper from the printer. Carefully remove the paper by pulling in the paper tray" on the control panel lights red. Troubleshooting | 31 Most of the print media is printing. • Flex, fan, and straighten paper...remove the jammed paper. If the paper tears, ensure that the adjustable guides are removed from the tray while your printer is facing up in this step. troubleshooting This chapter gives helpful information for avoiding paper jams • Clearing paper jams • Solving other problems TIPS FOR ...
...paper capacity mark on the inside of the tray. • Do not remove paper from the printer. Carefully remove the paper by pulling in the paper tray" on the control panel lights red. Troubleshooting | 31 Most of the print media is printing. • Flex, fan, and straighten paper...remove the jammed paper. If the paper tears, ensure that the adjustable guides are removed from the tray while your printer is facing up in this step. troubleshooting This chapter gives helpful information for avoiding paper jams • Clearing paper jams • Solving other problems TIPS FOR ...
User's Guide
Page 32
... lever 8. It is 180 °C (356 °F). Push the fuser levers upwards. 7. Push the fuser levers downwards. 6. Take care when removing paper from the printer. 32 | Troubleshooting 4. The inner cover will then close the rear cover or front cover to resume printing. The fuser's operating temperature is hot and could cause burns...
... lever 8. It is 180 °C (356 °F). Push the fuser levers upwards. 7. Push the fuser levers downwards. 6. Take care when removing paper from the printer. 32 | Troubleshooting 4. The inner cover will then close the rear cover or front cover to resume printing. The fuser's operating temperature is hot and could cause burns...
User's Guide
Page 33
.... • Different types of paper do not match. Troubleshooting | 33 Multiple sheets of paper may occur and the recommended solutions. Select Dell 1230c as a billing paper. Check the Windows printer setting to the correct port. The printer does not print special sized paper such as your default printer in the tray. If the problem persists, call...
.... • Different types of paper do not match. Troubleshooting | 33 Multiple sheets of paper may occur and the recommended solutions. Select Dell 1230c as a billing paper. Check the Windows printer setting to the correct port. The printer does not print special sized paper such as your default printer in the tray. If the problem persists, call...
User's Guide
Page 34
... have blank pages. After printing about 100 color pages, there will be able to ensure that you use . Images are missing. You may notice a reduction in the software application settings you know works. See the printer driver help screen. The page orientation Change .... See the help screen of the printer driver. • A combination of the printer is too low. Exit Windows and reboot the computer. The file may be dirty. Contact a service representative. 34 | Troubleshooting CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print PDF file correctly....
... have blank pages. After printing about 100 color pages, there will be able to ensure that you use . Images are missing. You may notice a reduction in the software application settings you know works. See the printer driver help screen. The page orientation Change .... See the help screen of the printer driver. • A combination of the printer is too low. Exit Windows and reboot the computer. The file may be dirty. Contact a service representative. 34 | Troubleshooting CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print PDF file correctly....
User's Guide
Page 35
...on the page: • The paper is bad. Contact a service representative. Try reprinting the job. • The moisture content of the printer. White spots appear on them. Contact a service representative. • The paper path may need cleaning. Try a different brand of paper. ...Remove the old toner cartridge and install a new one . Remove the imaging unit and install a new one . Troubleshooting | 35 Refer to a lighter weight paper. CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of the page, the problem will likely correct itself after ...
...on the page: • The paper is bad. Contact a service representative. Try reprinting the job. • The moisture content of the printer. White spots appear on them. Contact a service representative. • The paper path may need cleaning. Try a different brand of paper. ...Remove the old toner cartridge and install a new one . Remove the imaging unit and install a new one . Troubleshooting | 35 Refer to a lighter weight paper. CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of the page, the problem will likely correct itself after ...
User's Guide
Page 36
...and humidity can cause paper curl. CONDITION Solid Color or Black pages A SUGGESTED SOLUTIONS • The toner cartridge may not be installed improperly. See "Replacing the toner cartridge" on page 27. • If the problem persists, the printer may require repair. Contact a service representative. ...Curl or wave • Ensure that the paper is loaded correctly and the guides are dirty • Check for details. 36 | Troubleshooting See "Selecting print media" on page 17. • Turn over the stack of transparencies, some character voids are improperly formed and ...
...and humidity can cause paper curl. CONDITION Solid Color or Black pages A SUGGESTED SOLUTIONS • The toner cartridge may not be installed improperly. See "Replacing the toner cartridge" on page 27. • If the problem persists, the printer may require repair. Contact a service representative. ...Curl or wave • Ensure that the paper is loaded correctly and the guides are dirty • Check for details. 36 | Troubleshooting See "Selecting print media" on page 17. • Turn over the stack of transparencies, some character voids are improperly formed and ...
User's Guide
Page 37
...all other applications, reboot Windows and try printing again. Just keep waiting until the printer finishes printing. If the message appears in Mac OS 10.3.2. or higher. Troubleshooting | 37 Close all software applications. These messages may affect the print quality such ...the PDF file and the Acrobat products: Printing the PDF file as an image. Common Windows problems CONDITION SUGGESTED SOLUTIONS "File in printer driver's properties. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. messages appear. Refer to print...
...all other applications, reboot Windows and try printing again. Just keep waiting until the printer finishes printing. If the message appears in Mac OS 10.3.2. or higher. Troubleshooting | 37 Close all software applications. These messages may affect the print quality such ...the PDF file and the Acrobat products: Printing the PDF file as an image. Common Windows problems CONDITION SUGGESTED SOLUTIONS "File in printer driver's properties. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. messages appear. Refer to print...