Option Guide
Page 3
... Address for the Backup Agent 1-4 Chapter 2: Using the Backup Agent on Exchange Version 5.5 Preparing the Exchange Server for the Backup Agent 2-1 Creating the Backup Agent Service Account on Windows NT 2-1 Creating the Backup Agent Service Account on Windows 2000 2-2 Creating a Mailbox for the Backup Agent Service Account 2-3 Assigning Permissions for the Service Account 2-3 Configuring the Backup Agent 2-4 The BrightStor ARCserve Backup Browser 2-6 Selecting Exchange Objects in the BrightStor ARCserve Backup Browser 2-6 Backing Up 2-7 Database Backup Strategies 2-8 Backup Options...
... Address for the Backup Agent 1-4 Chapter 2: Using the Backup Agent on Exchange Version 5.5 Preparing the Exchange Server for the Backup Agent 2-1 Creating the Backup Agent Service Account on Windows NT 2-1 Creating the Backup Agent Service Account on Windows 2000 2-2 Creating a Mailbox for the Backup Agent Service Account 2-3 Assigning Permissions for the Service Account 2-3 Configuring the Backup Agent 2-4 The BrightStor ARCserve Backup Browser 2-6 Selecting Exchange Objects in the BrightStor ARCserve Backup Browser 2-6 Backing Up 2-7 Database Backup Strategies 2-8 Backup Options...
Option Guide
Page 5
... Server allows you can: ■ Remotely manage backups of Exchange Server databases, mailboxes, and public folders. ■ Perform online database backups by taking advantage of storage devices. ■ Perform online "brick-level" backups by using MAPI (Messaging Application Programming Interface) functions. Using BrightStor ARCserve Backup and the Backup Agent, you to exchange information with anyone, even with people using different messaging systems. Introduction 1-1 BrightStor ARCserve Backup supports Microsoft Exchange Server versions 5.5 and Exchange 2000. Microsoft Exchange Server...
... Server allows you can: ■ Remotely manage backups of Exchange Server databases, mailboxes, and public folders. ■ Perform online database backups by taking advantage of storage devices. ■ Perform online "brick-level" backups by using MAPI (Messaging Application Programming Interface) functions. Using BrightStor ARCserve Backup and the Backup Agent, you to exchange information with anyone, even with people using different messaging systems. Introduction 1-1 BrightStor ARCserve Backup supports Microsoft Exchange Server versions 5.5 and Exchange 2000. Microsoft Exchange Server...
Option Guide
Page 7
... the Backup Agent Works How the Backup Agent Works The Backup Agent allows you to back up and restore Exchange Server databases or database components (such as a go-between the two systems and enables data to be passed back and forth. The Backup Agent retrieves the data from the Exchange Server (using BrightStor ARCserve Backup. For each online database backed up a specific database object. 2. The Backup Agent retrieves the information from storage media. BrightStor ARCserve Backup sends a request to the Backup Agent...
... the Backup Agent Works How the Backup Agent Works The Backup Agent allows you to back up and restore Exchange Server databases or database components (such as a go-between the two systems and enables data to be passed back and forth. The Backup Agent retrieves the data from the Exchange Server (using BrightStor ARCserve Backup. For each online database backed up a specific database object. 2. The Backup Agent retrieves the information from storage media. BrightStor ARCserve Backup sends a request to the Backup Agent...
Option Guide
Page 8
... service must change the port number in both locations in order to support pass-through authentication of time must pass before the newly created user can be a Domain Account. This value can be verified. ■ The security specified for Exchange server level and brick level backups must be configured in the Configuration utilities for the Agents and in the CAPortConfig.cfg file in : HKEY_LOCAL_MACHINE\Software\ComputerAssociates\BrightStorArcserveBackup\Client Agent\Parameters Set...
... service must change the port number in both locations in order to support pass-through authentication of time must pass before the newly created user can be a Domain Account. This value can be verified. ■ The security specified for Exchange server level and brick level backups must be configured in the Configuration utilities for the Agents and in the CAPortConfig.cfg file in : HKEY_LOCAL_MACHINE\Software\ComputerAssociates\BrightStorArcserveBackup\Client Agent\Parameters Set...
Option Guide
Page 11
... Controller, the user should also be a Domain Administrator as the primary group for the user. Creating the Backup Agent Service Account on Exchange Version 5.5 2-1 From the User menu, select New User. 3. Select Administrators from the list at the right, click Add, and click OK. Create an Exchange mailbox for the new account. Enter a user name and password. 4. Note: If this chapter. Using the Backup Agent on Windows NT To create the Backup Agent Service Account: 1. Refer to "Configuring the Backup Agent" later in...
... Controller, the user should also be a Domain Administrator as the primary group for the user. Creating the Backup Agent Service Account on Exchange Version 5.5 2-1 From the User menu, select New User. 3. Select Administrators from the list at the right, click Add, and click OK. Create an Exchange mailbox for the new account. Enter a user name and password. 4. Note: If this chapter. Using the Backup Agent on Windows NT To create the Backup Agent Service Account: 1. Refer to "Configuring the Backup Agent" later in...
Option Guide
Page 14
... folders: 1. Run Backup Agent Configuration from the File menu and select the Permissions tab. 3. Select the Backup Agent Service Account name and click Add. Repeat the Permission property assignments for Microsof t Exchange Server Option Guide Before you configure the Backup Agent, make sure that the Exchange Server is installed. The Network Configuration setup dialog opens. 2-4 Backup Agent for the Site and Configuration levels of the steps in this section can also be done at installation. Verify that the Exchange services have started...
... folders: 1. Run Backup Agent Configuration from the File menu and select the Permissions tab. 3. Select the Backup Agent Service Account name and click Add. Repeat the Permission property assignments for Microsof t Exchange Server Option Guide Before you configure the Backup Agent, make sure that the Exchange Server is installed. The Network Configuration setup dialog opens. 2-4 Backup Agent for the Site and Configuration levels of the steps in this section can also be done at installation. Verify that the Exchange services have started...
Option Guide
Page 17
... to create a copy of a database or database objects on public folders and enforces security. It also provides for example, if servers are made to the organization or site (for storage limits on storage media. With the Backup Agent, you must resubmit the job if any changes are added or removed from a site). The following : ■ Directory database-Contains information about public resources and users, such as distribution lists, servers, and messaging...
... to create a copy of a database or database objects on public folders and enforces security. It also provides for example, if servers are made to the organization or site (for storage limits on storage media. With the Backup Agent, you must resubmit the job if any changes are added or removed from a site). The following : ■ Directory database-Contains information about public resources and users, such as distribution lists, servers, and messaging...
Option Guide
Page 18
... restoring individual objects compared to database backups (directory and information store backups). If a site is less dynamic, the directory could be restored are located in case all servers fail. ■ Full Daily Backup-With this method is that the daily backup time is that the backup can be backed up less frequently (monthly, for Microsof t Exchange Server Option Guide If the directory is constantly changing (new servers, new users, new distribution lists), a backup should be...
... restoring individual objects compared to database backups (directory and information store backups). If a site is less dynamic, the directory could be restored are located in case all servers fail. ■ Full Daily Backup-With this method is that the daily backup time is that the backup can be backed up less frequently (monthly, for Microsof t Exchange Server Option Guide If the directory is constantly changing (new servers, new users, new distribution lists), a backup should be...
Option Guide
Page 20
... Exchange Server database, mailbox or folder: 1. The backup then purges the committed log files it no longer needs from the Quick Access menu. Make sure that the Exchange Server services are backed up the contents of mailboxes and public folders that have changed since a specified time. From the Windows Control Panel, click Services to log these changes. Start BrightStor ARCserve Backup and click the Backup Manager button from the Exchange Server. While the backup is taking place, new database changes...
... Exchange Server database, mailbox or folder: 1. The backup then purges the committed log files it no longer needs from the Quick Access menu. Make sure that the Exchange Server services are backed up the contents of mailboxes and public folders that have changed since a specified time. From the Windows Control Panel, click Services to log these changes. Start BrightStor ARCserve Backup and click the Backup Manager button from the Exchange Server. While the backup is taking place, new database changes...
Option Guide
Page 23
... to reload a database from a backup of the Directory and Information Store databases. 7. Restoring To restore is damaged or lost, you are accomplished by using the BrightStor ARCserve Backup Manager, the Backup Agent option, and the Exchange services. If a database is to continue. Select an option and click OK. Select a backup destination. 8. Use this window to the BrightStor ARCserve Backup for Windows Administrator Guide for the first time. Refer to monitor the current status of your job...
... to reload a database from a backup of the Directory and Information Store databases. 7. Restoring To restore is damaged or lost, you are accomplished by using the BrightStor ARCserve Backup Manager, the Backup Agent option, and the Exchange services. If a database is to continue. Select an option and click OK. Select a backup destination. 8. Use this window to the BrightStor ARCserve Backup for Windows Administrator Guide for the first time. Refer to monitor the current status of your job...
Option Guide
Page 24
... to a different server or when you are low on the hard disk. Use this option when the data is especially useful if you want to delete database information on hard disk space, or if your database was corrupted. ■ Start Service After Restore-Starts the Information Store or Directory Services after the restore. Exchange Mailbox/Folder Restore Options The Backup Agent for Microsoft Exchange offers the following options for restoring Exchange databases: ■...
... to a different server or when you are low on the hard disk. Use this option when the data is especially useful if you want to delete database information on hard disk space, or if your database was corrupted. ■ Start Service After Restore-Starts the Information Store or Directory Services after the restore. Exchange Mailbox/Folder Restore Options The Backup Agent for Microsoft Exchange offers the following options for restoring Exchange databases: ■...
Option Guide
Page 26
... Backup Agent for Microsof t Exchange Server Option Guide The Job Queue window opens. Use this job. If a Session password was assigned to continue. Click Start. Click OK to this session, enter the Session password. 12. If you ). 9. Restoring To restore Exchange mailboxes or folders, in the original mailbox (the Backup Agent automatically creates the new folder for the machine on restoring to a new location. ■ Restore the message or folder to a different...
... Backup Agent for Microsof t Exchange Server Option Guide The Job Queue window opens. Use this job. If a Session password was assigned to continue. Click Start. Click OK to this session, enter the Session password. 12. If you ). 9. Restoring To restore Exchange mailboxes or folders, in the original mailbox (the Backup Agent automatically creates the new folder for the machine on restoring to a new location. ■ Restore the message or folder to a different...
Option Guide
Page 35
... mailbox must restart the Backup Agent RPC Service. The default locations of the database files for clusters, on a mounted database. To select an object to back up all mailboxes and public folders for a server. BrightStor ARCserve Backup does not recognize servers that allows BrightStor ARCserve Backup to the organization, you must be resubmitted. Backing Up To back up Microsoft Exchange Server databases or database objects, while still online, either locally or remotely.
... mailbox must restart the Backup Agent RPC Service. The default locations of the database files for clusters, on a mounted database. To select an object to back up all mailboxes and public folders for a server. BrightStor ARCserve Backup does not recognize servers that allows BrightStor ARCserve Backup to the organization, you must be resubmitted. Backing Up To back up Microsoft Exchange Server databases or database objects, while still online, either locally or remotely.
Option Guide
Page 38
Exchange Mailbox/Folder Backup Options BrightStor ARCserve Backup offers the following backup options for error detection. We recommend that you use Copy to choose, depending upon your backup needs. Exchange Database Backup Options BrightStor ARCserve Backup offers the following backup options for Microsoft Exchange Server Option Guide These marks are backed up. ■ Time-based-Backs up the contents of mailboxes and public folders that have changed since the last backup. It does not however mark them...
Exchange Mailbox/Folder Backup Options BrightStor ARCserve Backup offers the following backup options for error detection. We recommend that you use Copy to choose, depending upon your backup needs. Exchange Database Backup Options BrightStor ARCserve Backup offers the following backup options for Microsoft Exchange Server Option Guide These marks are backed up. ■ Time-based-Backs up the contents of mailboxes and public folders that have changed since the last backup. It does not however mark them...
Option Guide
Page 39
... Exchange Server. From the Windows 2000 Control Panel, click Services to log these late changes. The patch file is created to view service status. 2. Backing Up Files Backed Up for Microsoft Exchange does not support the BrightStor ARCserve Backup Manager Wizard menu.) 3. While the backup is taking place, new database changes can occur, so a patch file (.pat) is backed up . Select Backup Manager from the BrightStor ARCserve Backup Quick Access menu. (The Backup Agent for Each Option When a normal (full) backup is started. The backup...
... Exchange Server. From the Windows 2000 Control Panel, click Services to log these late changes. The patch file is created to view service status. 2. Backing Up Files Backed Up for Microsoft Exchange does not support the BrightStor ARCserve Backup Manager Wizard menu.) 3. While the backup is taking place, new database changes can occur, so a patch file (.pat) is backed up . Select Backup Manager from the BrightStor ARCserve Backup Quick Access menu. (The Backup Agent for Each Option When a normal (full) backup is started. The backup...
Option Guide
Page 42
... the current status of the database. Restoring To restore is to continue. Refer to submit the backup job. The Job Queue window opens. Select a backup destination and click Start. Restoring Important! Use this is running the Backup Agent for Microsoft Exchange Server Option Guide This allows you are accomplished by using the BrightStor ARCserve Backup Manager, the Backup Agent, and the Exchange services. 3-14 Backup Agent for the first time. Always perform a full backup when running...
... the current status of the database. Restoring To restore is to continue. Refer to submit the backup job. The Job Queue window opens. Select a backup destination and click Start. Restoring Important! Use this is running the Backup Agent for Microsoft Exchange Server Option Guide This allows you are accomplished by using the BrightStor ARCserve Backup Manager, the Backup Agent, and the Exchange services. 3-14 Backup Agent for the first time. Always perform a full backup when running...
Option Guide
Page 44
... Quick Access menu. The Version History dialog opens. 5. You can see database names only if you want to restore. Select a backup version for this database and click Select. 3-16 Backup Agent for Microsoft Exchange does not support the BrightStor ARCserve Backup Manager Wizard menu. 2. When messages are restored the existing copies are deleted. ■ Always Overwrite Message-This option always restores messages and deletes the existing copy. ■ Never Overwrite Original Message if Changed-This option restores messages as copies...
... Quick Access menu. The Version History dialog opens. 5. You can see database names only if you want to restore. Select a backup version for this database and click Select. 3-16 Backup Agent for Microsoft Exchange does not support the BrightStor ARCserve Backup Manager Wizard menu. 2. When messages are restored the existing copies are deleted. ■ Always Overwrite Message-This option always restores messages and deletes the existing copy. ■ Never Overwrite Original Message if Changed-This option restores messages as copies...
Option Guide
Page 46
... from a backup. Verify or change the user name or password, select the session and click Edit. To change the user name and password for you are restoring individual databases without restoring the whole storage group, the "Apply existing logs" option is loaded. If you ). 9. The Submit Job dialog opens. 13. Click OK to continue. To do this job. To configure the target database, open the Exchange System Manager, right-click...
... from a backup. Verify or change the user name or password, select the session and click Edit. To change the user name and password for you are restoring individual databases without restoring the whole storage group, the "Apply existing logs" option is loaded. If you ). 9. The Submit Job dialog opens. 13. Click OK to continue. To do this job. To configure the target database, open the Exchange System Manager, right-click...
Option Guide
Page 50
... failed remote restore without restarting the dbagent RPC server service. Check the activity log. Backup Agent Error-(314) "MSExchange Service is not started . FULL (COPY) RESTORE + FULL (COPY) RESTORE of Microsoft Exchange Server - machine. E8602 "Failed to end restore. Do not attempt to start in a specific time interval the problem persists, check the after the restore, or an Exchange restore job submitted for Microsoft Exchange Server Option Guide An Technical Support, or start the service manually. HrBackupPrepare failed...
... failed remote restore without restarting the dbagent RPC server service. Check the activity log. Backup Agent Error-(314) "MSExchange Service is not started . FULL (COPY) RESTORE + FULL (COPY) RESTORE of Microsoft Exchange Server - machine. E8602 "Failed to end restore. Do not attempt to start in a specific time interval the problem persists, check the after the restore, or an Exchange restore job submitted for Microsoft Exchange Server Option Guide An Technical Support, or start the service manually. HrBackupPrepare failed...
Option Guide
Page 51
... Server. E8601 Failed to a non-existent or new empty mailbox. DBNAME=, EC=EXCH Exchange Agent -(421) "Not enough disk space for backup/restore/browsing of mailbox to connect agent. (AGENT=dbaxchg2, EC=Backup Agent Error-(85) "Invalid user ID or password was provided for application." Either increase free disk space on the drive where DetachedDir (by default it is Backup Agent home directory) is located in HKEY_LOCAL_MACHINE window under the following key: SOFTWARE\ComputerAssociates \BrightStor ARCserve Backup\DSAgent\ CurrentVersion\agent\dbaxchg2. Troubleshooting...
... Server. E8601 Failed to a non-existent or new empty mailbox. DBNAME=, EC=EXCH Exchange Agent -(421) "Not enough disk space for backup/restore/browsing of mailbox to connect agent. (AGENT=dbaxchg2, EC=Backup Agent Error-(85) "Invalid user ID or password was provided for application." Either increase free disk space on the drive where DetachedDir (by default it is Backup Agent home directory) is located in HKEY_LOCAL_MACHINE window under the following key: SOFTWARE\ComputerAssociates \BrightStor ARCserve Backup\DSAgent\ CurrentVersion\agent\dbaxchg2. Troubleshooting...
