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Maintenance and Service Guide - Page 6
... PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs.
and Canada. Introduction
This manual provides reference information for Windows operating systems.
Service Manual
vii These notebook models use by authorized service personnel while installing, servicing, and repairing...
Maintenance and Service Guide - Page 26
to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100: 2 slots for PC2100 DDR-266 SDRAM modules Up to...
Maintenance and Service Guide - Page 27
Accessory
Memory F4694-60901 317434-001 F4695-60901 317435-001 F4696-60901 317436-001 Hard Drives 0950-4193 319412-001 0950-4318
0950-4287
0950-4168
0950-4162 319413-001 0950-4319
0950-4360
0950-4176
0950-4320 319414-001 0950-4288
319415-001 319416-001 320692-001
Power Options F4600-60901
F4813A or F5104A...
Maintenance and Service Guide - Page 89
... Support Web site http://www.hp.com/go/bizsupport. In Windows, exit any programs that appear. Undock the notebook if it . 3. In some cases, however, you must replace the motherboard. Select Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools >
e-DiagTools for all 3 methods. Installation utilities and instructions for Windows
CAUTION: The BIOS update...
Maintenance and Service Guide - Page 94
...ASP for that model.
3-2 Troubleshooting and Diagnostics
Service Manual ASP Support Options
ASP Support Status
No reimbursement to verify the ASP support status for that model. Standard predefined models and standard special models do not include ASP support. Support by Authorized Service Providers
In the U.S., support of the notebook indicates the ASP support status for parts or labor.
Maintenance and Service Guide - Page 95
... supporting information. To ensure quality repair, follow the basic troubleshooting steps shown below. Check the customer's description of the complete unit.
Check for customer abuse. Troubleshooting
The suggestions in this section can help isolate and repair the cause of a problem.
Troubleshooting suggestions. Figure 3-1.
Basic Troubleshooting Steps
Service Manual
Troubleshooting...
Maintenance and Service Guide - Page 100
... drive, replace hard drive.
3-8 Troubleshooting and Diagnostics
Service Manual AC adapter SDRAM module. If the power status light does not turn notebook off , try again. If monitor is installed. Table 3-3. Troubleshooting Suggestions
Symptom
Call Center: Suggestions
Repair Center: Likely Causes
Repair Center: Comments
To help find the problem. Unplug the AC adapter, remove the battery...
Maintenance and Service Guide - Page 107
... BIOS Setup to check settings. Avoid touching touch pad while booting or resuming.
Check whether sound is installed from \hp\drivers\TouchPad.)
Top case Motherboard
Top case Motherboard Top case Motherboard
Make sure C drive has adequate free space.
In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Use memory troubleshooter...
Maintenance and Service Guide - Page 109
... LAN port does not light, LAN cable may not be connected to enable the infrared port. Try connecting notebook to another network station (if applicable).
For fast-IrDA, check for 100Base-TX operation. Make sure LAN cable is 100 meters (330 feet). Motherboard
Repair Center: Comments
Service Manual
Troubleshooting and Diagnostics 3-17 Check settings in Windows Help.
Maintenance and Service Guide - Page 113
... View to your notebook's hard disk.
In Windows, select Start > All Programs (or Programs) >
Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for Windows can also run it from the CD or DVD and select the diagnostics option. In e-Diagtools for repair and/or follow-up actions.
Exit. Service Manual
Troubleshooting and Diagnostics 3-21 To e-mail the Support Ticket to display...
Maintenance and Service Guide - Page 118
... I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Manager
3-26 Troubleshooting and Diagnostics
Service Manual
Maintenance and Service Guide - Page 122
... and follow the information shown on the screen
Optional message displayed during POST
PS/2 mouse identified
System BIOS copied to shadow RAM
Displays the address nnnn of the upper limit of Upper Memory Blocks (UMB), indicating released segments of the BIOS that can be reclaimed by a virtual memory manager
Video BIOS copied to shadow RAM
3-30 Troubleshooting and Diagnostics
Service Manual
Start-up Guide - hp Compaq business notebook nx9008 - Enhanced for Accessibility - Page 14
...the Wireless LAN Utility Installation Instructions, provided with your notebook, for help installing the HP-preloaded utility for your Bluetooth device has been preloaded but not preinstalled on the Documentation Library-Bluetooth CD to configure my wireless network settings check box.
4.
On the Wireless Networks tab, clear the Use Windows to the Bluetooth by HP Getting Started Guide and...
Start-up Guide - hp Compaq business notebook nx9008 - Enhanced for Accessibility - Page 20
... to select the online Help and Support Center feature that you can call technical support. View notebook information and diagnose problems. Keep your notebook.
In Windows XP, select Start > Control Panel > Performance and Maintenance icon > System icon > Support Information button. Additional Information, Help, and Updates
Protect your hard drive and battery pack. To access the online...
Start-up Guide - hp Compaq business notebook nx9008 - Enhanced for Accessibility - Page 40
...
AC power 1-12 Adobe Acrobat Reader 2-2 Aircraft Power Adapter 3-12 antivirus software 1-11 applications key 3-4 AT command set 2-2 audio line-out jack 3-10 Automobile Power
Adapter/Charger 3-12 Autorun 2-2
B
battery pack
battery light 1-5, 3-6
inserting 1-2 primary bay 3-8 bay(s) hard drive 3-15 primary battery 3-8
Bluetooth 1-10, 3-10
Broadcom NetXtreme Ethernet Networking User Guide 2-2
Index...
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