Compaq Presario V5000 Notebook PC - Maintenance and Service Guide
Page 50
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1." N Correct drivers for application? Done in OS. N Replace the following components individually, retesting after each replacement: ■ Internal speakers. ■ Audio board (if applicable). 2-24 Maintenance and Service Guide speaker connections Audio? Y Load drivers and set configuration in computer Y (if applicable). Connect to external speaker. N Replace audio Y board and Audio? Y Reload audio drivers. N Audio driver in OS configured?
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1." N Correct drivers for application? Done in OS. N Replace the following components individually, retesting after each replacement: ■ Internal speakers. ■ Audio board (if applicable). 2-24 Maintenance and Service Guide speaker connections Audio? Y Load drivers and set configuration in computer Y (if applicable). Connect to external speaker. N Replace audio Y board and Audio? Y Reload audio drivers. N Audio driver in OS configured?
Compaq Presario V5100 Notebook PC - Maintenance and Service Guide
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Done in OS. N Correct drivers for application? Y Load drivers and set configuration in computer Y (if applicable). N Replace the following components individually, retesting after each replacement: ■ Internal speakers. ■ Audio board (if applicable). 2-24 Maintenance and Service Guide Connect to external speaker. Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1." N Replace audio Y board and Audio? speaker connections Audio? Y Reload audio drivers. N Audio driver in OS configured?
Done in OS. N Correct drivers for application? Y Load drivers and set configuration in computer Y (if applicable). N Replace the following components individually, retesting after each replacement: ■ Internal speakers. ■ Audio board (if applicable). 2-24 Maintenance and Service Guide Connect to external speaker. Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1." N Replace audio Y board and Audio? speaker connections Audio? Y Reload audio drivers. N Audio driver in OS configured?
Notebook PC User Guide
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...software 128 Customer Care 159 ENWW Index 163 Index Symbols/Numerics 1394 cable 101 1394 devices connecting 101 description 101 software and drivers 101 stopping 101 1394 port 9, 101 802.11 device description 109 identifying 109 A AC adapter connecting 30 identifying 12 administrator... 14 antennae 11 antivirus software 128 applications key, Windows 2 audio features 64 audio-in (microphone) jack 7, 64, 65 audio-out (headphone) jack 7, 64, 65 B battery inserting into remote (ExpressCard version) 77 inserting into remote (PC Card version) 70 battery bay 10, 13 battery charge information...
...software 128 Customer Care 159 ENWW Index 163 Index Symbols/Numerics 1394 cable 101 1394 devices connecting 101 description 101 software and drivers 101 stopping 101 1394 port 9, 101 802.11 device description 109 identifying 109 A AC adapter connecting 30 identifying 12 administrator... 14 antennae 11 antivirus software 128 applications key, Windows 2 audio features 64 audio-in (microphone) jack 7, 64, 65 audio-out (headphone) jack 7, 64, 65 B battery inserting into remote (ExpressCard version) 77 inserting into remote (PC Card version) 70 battery bay 10, 13 battery charge information...
Notebook PC User Guide
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...20 increasing screen brightness 20, 23 I IDE drive light 5, 50 IEEE 1394 port 9 infrared communication 33 infrared lens 6 Internet connection setup 112 J jacks audio-in (microphone) 7, 64, 65 audio-out (headphone) 7, 64, 65 RJ-11 (modem) 8 RJ-45 (network) 9 S-Video-out 9, 67, 68 K keyboard hotkeys 19 maintenance 151...software 152 display image, switching 20, 22 maintenance 151 screen brightness hotkeys 20, 23 display release latch 6 drive media 33 drivers ExpressCards 95 PC Cards 92 drives caring for 49 IDE drive light 50 maintenance 152 optical 8 DVD region settings 87 E edge motion 18 eject ...
...20 increasing screen brightness 20, 23 I IDE drive light 5, 50 IEEE 1394 port 9 infrared communication 33 infrared lens 6 Internet connection setup 112 J jacks audio-in (microphone) 7, 64, 65 audio-out (headphone) 7, 64, 65 RJ-11 (modem) 8 RJ-45 (network) 9 S-Video-out 9, 67, 68 K keyboard hotkeys 19 maintenance 151...software 152 display image, switching 20, 22 maintenance 151 screen brightness hotkeys 20, 23 display release latch 6 drive media 33 drivers ExpressCards 95 PC Cards 92 drives caring for 49 IDE drive light 50 maintenance 152 optical 8 DVD region settings 87 E edge motion 18 eject ...
Notebook PC User Guide
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...removing 104 replacing 105 memory modules adding 103 replacing 103 Memory Stick (MS) 9, 89 Memory Stick Pro (MSP) 9, 89 microphone (audio-in) jack 7 microphones, supported 65 Microsoft Certificate of Authenticity label 13 modem approval label 13 modem cable connecting 116 country-specific cable adapter... 124 power-on 127 QuickLock 125 Setup Utility 126 user 125 Windows 125 passwords, security 38 PC Card slot identifying 9 storing remote control 72 PC Card slot eject button 9 PC Cards description 92 inserting 93 removing 93 software and drivers 92 stopping 94 supported types 92 pointing devices.
...removing 104 replacing 105 memory modules adding 103 replacing 103 Memory Stick (MS) 9, 89 Memory Stick Pro (MSP) 9, 89 microphone (audio-in) jack 7 microphones, supported 65 Microsoft Certificate of Authenticity label 13 modem approval label 13 modem cable connecting 116 country-specific cable adapter... 124 power-on 127 QuickLock 125 Setup Utility 126 user 125 Windows 125 passwords, security 38 PC Card slot identifying 9 storing remote control 72 PC Card slot eject button 9 PC Cards description 92 inserting 93 removing 93 software and drivers 92 stopping 94 supported types 92 pointing devices.
Notebook PC User Guide
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...8 RJ-45 (network) jack 9 S S-Video 22 S-Video-out jack 9, 67, 68 S/PDIF digital audio 65 screen blank 156 screen brightness hotkeys 20, 23 screen image, switching 20, 22 screen saver 48 scroll ... 154 shutdown procedures 34 shutting down 34 slots Digital Media 9 ExpressCard 7 memory module 10 PC Card 9 security cable 9 SmartMedia (SM) 9, 89 SoftPaq 138 software 1394 101 abnormal ...behavior 156 antivirus 128 BIOS update 139 Bluetooth for Windows 114 critical updates 128 device driver reinstallation 147 Disk Cleanup 152 Disk Defragmenter 152 downloading/installing other software 141 ExpressCards 95...
...8 RJ-45 (network) jack 9 S S-Video 22 S-Video-out jack 9, 67, 68 S/PDIF digital audio 65 screen blank 156 screen brightness hotkeys 20, 23 screen image, switching 20, 22 screen saver 48 scroll ... 154 shutdown procedures 34 shutting down 34 slots Digital Media 9 ExpressCard 7 memory module 10 PC Card 9 security cable 9 SmartMedia (SM) 9, 89 SoftPaq 138 software 1394 101 abnormal ...behavior 156 antivirus 128 BIOS update 139 Bluetooth for Windows 114 critical updates 128 device driver reinstallation 147 Disk Cleanup 152 Disk Defragmenter 152 downloading/installing other software 141 ExpressCards 95...
User Guide
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... 135 Customer Care 165 ENWW Index 169 Index Symbols/Numerics 1394 cable 99 1394 devices connecting 99 description 99 software and drivers 99 stopping 99 1394 port 8, 99 802.11 device description 107 identifying 107 A AC adapter connecting 28 identifying 11 administrator...specifications 13 antennae 10 antivirus software 135 applications key, Windows 2 audio features 62 audio-in (microphone) jack 7, 62, 63 audio-out (headphone) jack 7, 62, 63 B battery inserting into remote (ExpressCard version) 75 inserting into remote (PC Card version) 68 battery bay 9, 12 battery charge information 40...
... 135 Customer Care 165 ENWW Index 169 Index Symbols/Numerics 1394 cable 99 1394 devices connecting 99 description 99 software and drivers 99 stopping 99 1394 port 8, 99 802.11 device description 107 identifying 107 A AC adapter connecting 28 identifying 11 administrator...specifications 13 antennae 10 antivirus software 135 applications key, Windows 2 audio features 62 audio-in (microphone) jack 7, 62, 63 audio-out (headphone) jack 7, 62, 63 B battery inserting into remote (ExpressCard version) 75 inserting into remote (PC Card version) 68 battery bay 9, 12 battery charge information 40...
User Guide
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...168 H hard drive displaying amount of free space 105 installing 50 maintenance 158 removing 49 hard drive bay, identifying 9 hardware maintenance 155 headphone (audio-out) jack 7 Help and Support Center hotkey 18, 19 hibernation defined 29 enabling/disabling 29 initiated during critical low- D default power settings...18, 21 display release latch 6 drive media 31 DriveLock password changing 133 description 131 entering 133 removing 134 setting 132 drivers ExpressCards 93 PC Cards 90 drives caring for 47 IDE drive light 48 maintenance 158 optical 7 DVD region settings 85 E edge motion 16 eject...
...168 H hard drive displaying amount of free space 105 installing 50 maintenance 158 removing 49 hard drive bay, identifying 9 hardware maintenance 155 headphone (audio-out) jack 7 Help and Support Center hotkey 18, 19 hibernation defined 29 enabling/disabling 29 initiated during critical low- D default power settings...18, 21 display release latch 6 drive media 31 DriveLock password changing 133 description 131 entering 133 removing 134 setting 132 drivers ExpressCards 93 PC Cards 90 drives caring for 47 IDE drive light 48 maintenance 158 optical 7 DVD region settings 85 E edge motion 16 eject...
User Guide
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...cover removing 102 replacing 103 memory modules adding 101 replacing 101 Memory Stick (MS) 8, 87 Memory Stick Pro (MSP) 8, 87 microphone (audio-in) jack 7 microphones, supported 63 Microsoft Certificate of Authenticity label 12 modem approval label 12 modem cable connecting 118 country-specific cable adapter... DriveLock 131 guidelines 126 power-on 129 QuickLock 127 Setup Utility 128 user 127 Windows 127 passwords, security 36 PC Card slot identifying 8 storing remote control 70 PC Card slot eject button 8 PC Cards description 90 inserting 91 removing 91 software and drivers 90 ENWW Index 171
...cover removing 102 replacing 103 memory modules adding 101 replacing 101 Memory Stick (MS) 8, 87 Memory Stick Pro (MSP) 8, 87 microphone (audio-in) jack 7 microphones, supported 63 Microsoft Certificate of Authenticity label 12 modem approval label 12 modem cable connecting 118 country-specific cable adapter... DriveLock 131 guidelines 126 power-on 129 QuickLock 127 Setup Utility 128 user 127 Windows 127 passwords, security 36 PC Card slot identifying 8 storing remote control 70 PC Card slot eject button 8 PC Cards description 90 inserting 91 removing 91 software and drivers 90 ENWW Index 171
User Guide
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... RJ-45 (network) jack 8 S S-Video 20 S-Video-out jack 8, 65, 66 S/PDIF digital audio 63 screen blank 162 screen brightness hotkeys 18, 21 screen image, switching 18, 20 screen saver 46 scroll... 160 shutdown procedures 32 shutting down 32 slots Digital Media 8 ExpressCard 7 memory module 9 PC Card 8 security cable 8 SmartMedia (SM) 8, 87 SoftPaq 144 software 1394 99 abnormal behavior... 162 antivirus 135 BIOS update 145 Bluetooth for Windows 112 critical updates 135 device driver reinstallation 153 Disk Cleanup 158 Disk Defragmenter 158 downloading/installing other software 147 ExpressCards ...
... RJ-45 (network) jack 8 S S-Video 20 S-Video-out jack 8, 65, 66 S/PDIF digital audio 63 screen blank 162 screen brightness hotkeys 18, 21 screen image, switching 18, 20 screen saver 46 scroll... 160 shutdown procedures 32 shutting down 32 slots Digital Media 8 ExpressCard 7 memory module 9 PC Card 8 security cable 8 SmartMedia (SM) 8, 87 SoftPaq 144 software 1394 99 abnormal behavior... 162 antivirus 135 BIOS update 145 Bluetooth for Windows 112 critical updates 135 device driver reinstallation 153 Disk Cleanup 158 Disk Defragmenter 158 downloading/installing other software 147 ExpressCards ...