Deskpro Personal Computers Service Reference Guide
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... ...viii chapter 1 Installing the Operating System 1.1 Microsoft Windows 95 or 98 1-1 1.2 Microsoft Windows NT Workstation 4.0 1-1 1.2.1 Installing Windows NT Workstation 4.0 over a Network 1-1 1.2.2 Installing or Upgrading Device Drivers 1-2 1.2.3 Creating an Emergency Repair Diskette 1-2 1.2.4 Using the Emergency Repair Diskette 1-2 1.3 Registering the Computer 1-3 1.4 Compaq Software ...1-3 chapter 2 Setup Utilities and Diagnostic Features 2.1.
... ...viii chapter 1 Installing the Operating System 1.1 Microsoft Windows 95 or 98 1-1 1.2 Microsoft Windows NT Workstation 4.0 1-1 1.2.1 Installing Windows NT Workstation 4.0 over a Network 1-1 1.2.2 Installing or Upgrading Device Drivers 1-2 1.2.3 Creating an Emergency Repair Diskette 1-2 1.2.4 Using the Emergency Repair Diskette 1-2 1.3 Registering the Computer 1-3 1.4 Compaq Software ...1-3 chapter 2 Setup Utilities and Diagnostic Features 2.1.
Deskpro Personal Computers Service Reference Guide
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...4.0 The first time you . Read and follow the instructions that appear on your computer until the operating system is successfully installed. Deskpro Service Reference Guide 1-1 This takes approximately 5 to select the appropriate language for installing or upgrading Microsoft Windows NT Workstation over a local... for the operating system. This takes approximately 30 minutes, depending on computers for you turn on the screen to install additional drivers or files with Windows NT. ✎ This capability does not imply the grant of the installation process, the user is ...
...4.0 The first time you . Read and follow the instructions that appear on your computer until the operating system is successfully installed. Deskpro Service Reference Guide 1-1 This takes approximately 5 to select the appropriate language for installing or upgrading Microsoft Windows NT Workstation over a local... for the operating system. This takes approximately 30 minutes, depending on computers for you turn on the screen to install additional drivers or files with Windows NT. ✎ This capability does not imply the grant of the installation process, the user is ...
Deskpro Personal Computers Service Reference Guide
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..."Setup is inspecting your screen. 3. To use a distribution share point to browse the computer for the devices. Installing or Upgrading Device Drivers To install hardware devices such as a printer, a display adapter, or network adapter after the Windows NT installation is completed, Windows NT...the Windows NT Resource Kit and its subdirectories provide the Compaq-specific integration of Windows NT for the computer model and include device drivers supported by Windows NT. The I386 directory and its subdirectories provide the Compaq-specific integration of Windows NT for the computer model....
..."Setup is inspecting your screen. 3. To use a distribution share point to browse the computer for the devices. Installing or Upgrading Device Drivers To install hardware devices such as a printer, a display adapter, or network adapter after the Windows NT installation is completed, Windows NT...the Windows NT Resource Kit and its subdirectories provide the Compaq-specific integration of Windows NT for the computer model and include device drivers supported by Windows NT. The I386 directory and its subdirectories provide the Compaq-specific integration of Windows NT for the computer model....
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...with energy saver features Security Management tools Support Software Management tools Certain drivers and utilities are available only in one of three ways: Compaq Support Software CD for Compaq Desktop, Portable, and Workstation Products (refer to receive product announcements, updates, and other ... more than one machine, either telephone in the information or enter the units one machine, just visit Compaq's Web site at www.compaq.com Compaq Deskpro Supplement CD, which is turned on. Registration establishes a record of these files, in English and selected...
...with energy saver features Security Management tools Support Software Management tools Certain drivers and utilities are available only in one of three ways: Compaq Support Software CD for Compaq Desktop, Portable, and Workstation Products (refer to receive product announcements, updates, and other ... more than one machine, either telephone in the information or enter the units one machine, just visit Compaq's Web site at www.compaq.com Compaq Deskpro Supplement CD, which is turned on. Registration establishes a record of these files, in English and selected...
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...Installing an operating system. Installing application software or drivers. Compaq computers are manufactured with a computer's internal components. ✎ Security features described in the table below can be established from the Compaq Computer Setup Utilities menu. Prevents use of the computer ...asset tracking data that can apply to the removable media drives. Compaq also offers several solutions for networked PCs. Another solution integrates Memory Change and Smart Cover Sensor alerts with Compaq Insight Manager to fully support the DMI 2.0 standard. Prevents ...
...Installing an operating system. Installing application software or drivers. Compaq computers are manufactured with a computer's internal components. ✎ Security features described in the table below can be established from the Compaq Computer Setup Utilities menu. Prevents use of the computer ...asset tracking data that can apply to the removable media drives. Compaq also offers several solutions for networked PCs. Another solution integrates Memory Change and Smart Cover Sensor alerts with Compaq Insight Manager to fully support the DMI 2.0 standard. Prevents ...
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...the Compaq World Wide Web site at www.compaq.com. It also results in Security Management, you can be distributed to establish a setup password. Deskpro Service Reference Guide 3-9 All desktop ROMPaq ... and lower total cost of firmware, 24 hours a day. Compaq created the Remote ROM Flash capability to be sure to client PCs using these software tools. 3.4 3.4.1 Software Updating and Management Remote...upgrades. The Support Software CD and Web site includes updated ROM images and device drivers which can also be powered on, or turned on enabling Remote ROM Flash, refer...
...the Compaq World Wide Web site at www.compaq.com. It also results in Security Management, you can be distributed to establish a setup password. Deskpro Service Reference Guide 3-9 All desktop ROMPaq ... and lower total cost of firmware, 24 hours a day. Compaq created the Remote ROM Flash capability to be sure to client PCs using these software tools. 3.4 3.4.1 Software Updating and Management Remote...upgrades. The Support Software CD and Web site includes updated ROM images and device drivers which can also be powered on, or turned on enabling Remote ROM Flash, refer...
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.... If you choose to purchase the Support Software CD, you have the serial number of the device drivers, utilities, flashable ROM images, and more, categorized by Compaq and third-party suppliers, and develop operating-system specific support software, to ensure the highest level of...You can download the software from the Compaq World Wide Web site at www.compaq.com. ✎ Both the CD and the Compaq Web site include a comprehensive listing of the computer available. The annual subscription ensures your Compaq commercial desktop product. You can purchase backup diskettes....
.... If you choose to purchase the Support Software CD, you have the serial number of the device drivers, utilities, flashable ROM images, and more, categorized by Compaq and third-party suppliers, and develop operating-system specific support software, to ensure the highest level of...You can download the software from the Compaq World Wide Web site at www.compaq.com. ✎ Both the CD and the Compaq Web site include a comprehensive listing of the computer available. The annual subscription ensures your Compaq commercial desktop product. You can purchase backup diskettes....
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Deskpro Service Reference Guide F-1 If you turn on the system. Are all diskettes from the diskette drives before running any key. If the system beeps, ... computer after installing a non Plug and Play expansion board or other option, such as a diskette drive. Are all of the necessary device drivers installed? Have all printer drivers been installed for each application? Remove all switches set correctly? Is the NIC Remote Wakeup cable (featured on ? Is...
Deskpro Service Reference Guide F-1 If you turn on the system. Are all diskettes from the diskette drives before running any key. If the system beeps, ... computer after installing a non Plug and Play expansion board or other option, such as a diskette drive. Are all of the necessary device drivers installed? Have all printer drivers been installed for each application? Remove all switches set correctly? Is the NIC Remote Wakeup cable (featured on ? Is...
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... are blocked. 3. First, reset the date and time under Control Panel. Computer powered off when the power button is locked. Network driver is loaded and no network connection is blocked. Unlock the Smart Cover Lock using Computer Setup. 2. Memory may be improperly installed or ...turn on some computers, is pressed. System board hardware failure (prior to pause periodically. Computer date and time display is available from Compaq. Computer appears to video). You'll need to an external power source and the wall outlet is defective. you may hear two long...
... are blocked. 3. First, reset the date and time under Control Panel. Computer powered off when the power button is locked. Network driver is loaded and no network connection is blocked. Unlock the Smart Cover Lock using Computer Setup. 2. Memory may be improperly installed or ...turn on some computers, is pressed. System board hardware failure (prior to pause periodically. Computer date and time display is available from Compaq. Computer appears to video). You'll need to an external power source and the wall outlet is defective. you may hear two long...
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... without the energy saver feature is securely connected to 75 ohms. Characters are set . If the graphics controller was upgraded, the correct display drivers may not be sure that the monitor light is not on. it to light the screen. 3. Be sure the monitor cable is being ...the resolution chosen. 10. Screen save has been initiated. Refer to be too close proximity, move the mouse to External. 8. Install the correct display drivers on the back of this book. 9. In a two-monitor system or if another monitor is securely connected to the corresponding monitor connectors. 2. A ...
... without the energy saver feature is securely connected to 75 ohms. Characters are set . If the graphics controller was upgraded, the correct display drivers may not be sure that the monitor light is not on. it to light the screen. 3. Be sure the monitor cable is being ...the resolution chosen. 10. Screen save has been initiated. Refer to be too close proximity, move the mouse to External. 8. Install the correct display drivers on the back of this book. 9. In a two-monitor system or if another monitor is securely connected to the corresponding monitor connectors. 2. A ...
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... not boot from a SCSI drive. Printer will not boot from SCSI hard drive. Run printer self-test. 3. The correct printer drivers for the application are set to the printer. Ensure that printer port is not enough ventilation space for the application. 2. Problem System... primary IDE controller. System will not turn it if empty. Verify that drive cabling and jumpers are not installed. Select online. Deskpro Service Reference Guide F-5 Display Problems Continued Problem Monitor overheats. The Num Lock key is with IDE and SCSI drives will not print...
... not boot from a SCSI drive. Printer will not boot from SCSI hard drive. Run printer self-test. 3. The correct printer drivers for the application are set to the printer. Ensure that printer port is not enough ventilation space for the application. 2. Problem System... primary IDE controller. System will not turn it if empty. Verify that drive cabling and jumpers are not installed. Select online. Deskpro Service Reference Guide F-5 Display Problems Continued Problem Monitor overheats. The Num Lock key is with IDE and SCSI drives will not print...
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... run ScanDisk. Alternatively, before running the test, you can print this log to a local printer or save it is not listed, the probable cause is a driver problem. Possible Solution Hard disk has bad sectors or has failed. If necessary, reformat the hard disk. Disk transaction problem. In Windows 95 and 98...
... run ScanDisk. Alternatively, before running the test, you can print this log to a local printer or save it is not listed, the probable cause is a driver problem. Possible Solution Hard disk has bad sectors or has failed. If necessary, reformat the hard disk. Disk transaction problem. In Windows 95 and 98...
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.... 3. Remove the drive from CD-ROM or DVD drive. DVD and CD-ROM Problem Cannot read compact disc. Cannot eject compact disc (tray-load unit). driver is not connected properly or not properly terminated. Possible Solution 1. Run the Computer Setup utility and set to retrieve the CD. Turn off the computer...
.... 3. Remove the drive from CD-ROM or DVD drive. DVD and CD-ROM Problem Cannot read compact disc. Cannot eject compact disc (tray-load unit). driver is not connected properly or not properly terminated. Possible Solution 1. Run the Computer Setup utility and set to retrieve the CD. Turn off the computer...
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...network is configured for AUI connection; System is detected. The cable is not securely connected or is disabled. Network drivers are loaded and the driver parameters match the configuration of the cable is securely attached to the correct device. 2. Network controller is attached incorrectly... and network equipment for this computer. Under the Computer Setup Advanced menu, change the resource settings for the board. Network driver does not detect network controller. Under the Computer Setup Advanced menu, change the resource settings for the board. The network ...
...network is configured for AUI connection; System is detected. The cable is not securely connected or is disabled. Network drivers are loaded and the driver parameters match the configuration of the cable is securely attached to the correct device. 2. Network controller is attached incorrectly... and network equipment for this computer. Under the Computer Setup Advanced menu, change the resource settings for the board. Network driver does not detect network controller. Under the Computer Setup Advanced menu, change the resource settings for the board. The network ...
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... controller stopped working without apparent cause. 1. The files containing the network drivers are corrupted. Replace the network controller or system board. Cannot connect to the correct device. 3. Deskpro Service Reference Guide F-11 The cable is not securely connected or is ...attached incorrectly. The cable is not securely connected or is attached incorrectly. Reinstall the network drivers, using backup diskettes. 2. Possible Solution ...
... controller stopped working without apparent cause. 1. The files containing the network drivers are corrupted. Replace the network controller or system board. Cannot connect to the correct device. 3. Deskpro Service Reference Guide F-11 The cable is not securely connected or is ...attached incorrectly. The cable is not securely connected or is attached incorrectly. Reinstall the network drivers, using backup diskettes. 2. Possible Solution ...
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... 2-6 Computer Setup replicating, 3-13 Computer Setup Utilities using, 2-2 D device drivers install or upgrade, 1-2 diagnostic tests, 2-9 diagnostics diskette, 2-6 E emergency repair diskette, 1-2 Enhanced Compaq Insight Personal Edition, 2-8 Enhanced Support Software CD, 3-14 error checking and ...monitoring, 3-8 V View System Information (INSPECT), 2-6 Index I icon,broken key, 3-4 INSPECT. See View System Information install or upgrade device drivers, 1-2 K keyboard light combinations, 3-11 M Microsoft Windows NT, installing, 1-1 Microsoft Windows, installing, 1-1 N network service boot, 3-2...
... 2-6 Computer Setup replicating, 3-13 Computer Setup Utilities using, 2-2 D device drivers install or upgrade, 1-2 diagnostic tests, 2-9 diagnostics diskette, 2-6 E emergency repair diskette, 1-2 Enhanced Compaq Insight Personal Edition, 2-8 Enhanced Support Software CD, 3-14 error checking and ...monitoring, 3-8 V View System Information (INSPECT), 2-6 Index I icon,broken key, 3-4 INSPECT. See View System Information install or upgrade device drivers, 1-2 K keyboard light combinations, 3-11 M Microsoft Windows NT, installing, 1-1 Microsoft Windows, installing, 1-1 N network service boot, 3-2...
Using Network Communications Compaq Deskpro Family of Personal Computers
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CONTENTS Using Network Communications NIC-Based Alerts ...1 Remote Wakeup Support...1 Interpreting the Network Status Lights 2 Disabling the Autosensing Capabilities 3 Installing Network Drivers ...3 Using Network Communications iii
CONTENTS Using Network Communications NIC-Based Alerts ...1 Remote Wakeup Support...1 Interpreting the Network Status Lights 2 Disabling the Autosensing Capabilities 3 Installing Network Drivers ...3 Using Network Communications iii
Using Network Communications Compaq Deskpro Family of Personal Computers
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... operate reliably. Remote Wakeup support is available on the Support Software CD for Compaq Desktop, Portable, and Workstation Products or at the Compaq Web Site at www.compaq.com. Depending on the NIC model, these alerts may include: s system BIOS hang...PC LAN management tools. For more information on power to the online Remote Management Administrators Guide. Select models do not include a NIC. NIC-Based Alerts Remote Wakeup Support USING NETWORK COMMUNICATIONS Compaq Deskpro models with integrated or preinstalled network interface controllers (NIC) and network device drivers...
... operate reliably. Remote Wakeup support is available on the Support Software CD for Compaq Desktop, Portable, and Workstation Products or at the Compaq Web Site at www.compaq.com. Depending on the NIC model, these alerts may include: s system BIOS hang...PC LAN management tools. For more information on power to the online Remote Management Administrators Guide. Select models do not include a NIC. NIC-Based Alerts Remote Wakeup Support USING NETWORK COMMUNICATIONS Compaq Deskpro models with integrated or preinstalled network interface controllers (NIC) and network device drivers...
Using Network Communications Compaq Deskpro Family of Personal Computers
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... RJ-45 network connection. Half-duplex systems cannot transmit and receive simultaneously. Change the Speed and Duplex values from Compaq. If you can transmit and receive information on the computer model. Full-duplex systems can disable the autosensing capabilities...version 4.0 and Windows 95 or later operating systems, depending on the network simultaneously. Disabling the Autosensing Capabilities Installing Network Drivers Autosensing NICs automatically determine the maximum network operating speed of your computer in the network software enable the computer to restart ...
... RJ-45 network connection. Half-duplex systems cannot transmit and receive simultaneously. Change the Speed and Duplex values from Compaq. If you can transmit and receive information on the computer model. Full-duplex systems can disable the autosensing capabilities...version 4.0 and Windows 95 or later operating systems, depending on the network simultaneously. Disabling the Autosensing Capabilities Installing Network Drivers Autosensing NICs automatically determine the maximum network operating speed of your computer in the network software enable the computer to restart ...