Service Guide
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...activities . s Keep work perfectly throughout a normal cycle. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket Serial port assembly Mass storage devices System board components Power supply Front bezel Instant On button board REMOVAL & REPLACEMENT Electrostatic Discharge A sudden...
...activities . s Keep work perfectly throughout a normal cycle. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket Serial port assembly Mass storage devices System board components Power supply Front bezel Instant On button board REMOVAL & REPLACEMENT Electrostatic Discharge A sudden...
Service Guide
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... that cables are placed in their proper locations. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket Serial port assembly Mass storage devices System board components Power supply Front bezel Instant On button board Creativity Action Center l REMOVAL & REPLACEMENT Service...
... that cables are placed in their proper locations. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications DISASSEMBLY SEQUENCE Electrostatic discharge Service considerations Preparation for disassembly Serial number Hood Fax-modem System board bracket Serial port assembly Mass storage devices System board components Power supply Front bezel Instant On button board Creativity Action Center l REMOVAL & REPLACEMENT Service...
Service Guide
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Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Processor & goalposts Memory module Video memory REMOVAL & REPLACEMENT System Board Components Removing the Cache (4910 Model only) Battery System board Heat sink clip I-O panel Cache System board components index page l 1 Perform preparation procedures 2 Remove the hood 3 Remove the fax/modem 4 Open the system board bracket 5 Gently pull out the cache from the socket ...
Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Processor & goalposts Memory module Video memory REMOVAL & REPLACEMENT System Board Components Removing the Cache (4910 Model only) Battery System board Heat sink clip I-O panel Cache System board components index page l 1 Perform preparation procedures 2 Remove the hood 3 Remove the fax/modem 4 Open the system board bracket 5 Gently pull out the cache from the socket ...
Service Guide
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Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Processor & goalposts Memory module Video memory REMOVAL & REPLACEMENT System Board Components Video Expansion Module Battery System board Heat sink clip I-O panel Cache System board components index page l 1 Perform preparation procedures 2 Remove the hood 3 Remove the fax/modem 4 Remove the system board bracket 5 Pull out the tabs on the sides of the socket and unplug...
Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Processor & goalposts Memory module Video memory REMOVAL & REPLACEMENT System Board Components Video Expansion Module Battery System board Heat sink clip I-O panel Cache System board components index page l 1 Perform preparation procedures 2 Remove the hood 3 Remove the fax/modem 4 Remove the system board bracket 5 Pull out the tabs on the sides of the socket and unplug...
Service Guide
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...system board. A Pentium II processor may be used on the 5030-5150 series boards). CAUTION: Before installing a new processor, see Jumper and Switch Information to remove the goalposts, click this link. Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Processor & goalposts Memory module Video memory Battery System board Heat sink clip I-O panel Cache System board components index page l REMOVAL & REPLACEMENT System Board...
...system board. A Pentium II processor may be used on the 5030-5150 series boards). CAUTION: Before installing a new processor, see Jumper and Switch Information to remove the goalposts, click this link. Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Processor & goalposts Memory module Video memory Battery System board Heat sink clip I-O panel Cache System board components index page l REMOVAL & REPLACEMENT System Board...
Service Guide
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... jumper settings, the processor and system board may need to click on the ends of the processor "goalposts" 8 Unplug the processor from those illustrated, you may be damaged. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Processor & goalposts Memory module Video memory Battery System board Heat sink clip I-O panel System board components index page l REMOVAL & REPLACEMENT System Board Components Processor...
... jumper settings, the processor and system board may need to click on the ends of the processor "goalposts" 8 Unplug the processor from those illustrated, you may be damaged. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Processor & goalposts Memory module Video memory Battery System board Heat sink clip I-O panel System board components index page l REMOVAL & REPLACEMENT System Board Components Processor...
Service Guide
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...Displays the address nnn of the upper limit of Upper Memory Blocks, indicating released segments of the BIOS Video BIOS successfully copied to find the probable cause and recommended action for a given error message. Replace the memory modules. 2. Run Setup. 2. Replace the ISA board (modem). Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Clearing CMOS Power-On Self Test (POST) Configuration Diagnostic error codes...
...Displays the address nnn of the upper limit of Upper Memory Blocks, indicating released segments of the BIOS Video BIOS successfully copied to find the probable cause and recommended action for a given error message. Replace the memory modules. 2. Run Setup. 2. Replace the ISA board (modem). Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Clearing CMOS Power-On Self Test (POST) Configuration Diagnostic error codes...
Service Guide
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... than the monitor and keyboard. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Clearing CMOS TROUBLESHOOTING Power-On Self Test (POST) Configuration Diagnostic error codes Troubleshooting without diagnostics l Configuration This section explains how to use it to log error messages. 4 Install loop-back and terminating plugs for complete testing. Running Compaq Utilities To run Compaq Utilities, turn on or reboot the...
... than the monitor and keyboard. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Clearing CMOS TROUBLESHOOTING Power-On Self Test (POST) Configuration Diagnostic error codes Troubleshooting without diagnostics l Configuration This section explains how to use it to log error messages. 4 Install loop-back and terminating plugs for complete testing. Running Compaq Utilities To run Compaq Utilities, turn on or reboot the...
Service Guide
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... turn the computer off and connect the keyboard. 303-xx Keyboard LED test, 8042 self-test failed 304-xx Keyboard typematic test failed 2 Replace the keyboard and retest. 3 Replace the system board and retest. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Clearing CMOS Power-On Self Test (POST) Configuration Diagnostic error codes Troubleshooting without diagnostics l TROUBLESHOOTING Diagnostic Error Codes Diagnostic...
... turn the computer off and connect the keyboard. 303-xx Keyboard LED test, 8042 self-test failed 304-xx Keyboard typematic test failed 2 Replace the keyboard and retest. 3 Replace the system board and retest. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Clearing CMOS Power-On Self Test (POST) Configuration Diagnostic error codes Troubleshooting without diagnostics l TROUBLESHOOTING Diagnostic Error Codes Diagnostic...
Service Guide
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...pointing device and retest. Error Code 3206-xx Audio error codes Description Audio System Internal Error Recommended Action Replace the system board and retest. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Clearing CMOS Power-On Self Test (POST) TROUBLESHOOTING Diagnostic Error Codes (continued) Configuration Diagnostic error codes Troubleshooting without diagnostics l Hard drive error codes Error Description Code...
...pointing device and retest. Error Code 3206-xx Audio error codes Description Audio System Internal Error Recommended Action Replace the system board and retest. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Clearing CMOS Power-On Self Test (POST) TROUBLESHOOTING Diagnostic Error Codes (continued) Configuration Diagnostic error codes Troubleshooting without diagnostics l Hard drive error codes Error Description Code...
Service Guide
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... Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Clearing CMOS Power-On Self Test (POST) Configuration Diagnostic error codes Troubleshooting without diagnostics l TROUBLESHOOTING Troubleshooting Without Diagnostics This section describes some minor problem with the computer or software application, go out), then try to eject the DVD. See your authorized dealer or reseller about CPU support for flat-panel monitor. Change...
... Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Clearing CMOS Power-On Self Test (POST) Configuration Diagnostic error codes Troubleshooting without diagnostics l TROUBLESHOOTING Troubleshooting Without Diagnostics This section describes some minor problem with the computer or software application, go out), then try to eject the DVD. See your authorized dealer or reseller about CPU support for flat-panel monitor. Change...
Service Guide
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... Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Clearing CMOS Power-On Self Test (POST) TROUBLESHOOTING Troubleshooting Without Diagnostics (continued) Configuration Diagnostic error codes Troubleshooting without blinking. Disk transaction problem. Choose Program Accessories System Tools Scandisk to check for problems. If problems exist, run Scandisk and checkmark the "Automatically fix errors" box at the bottom to use...
... Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Clearing CMOS Power-On Self Test (POST) TROUBLESHOOTING Troubleshooting Without Diagnostics (continued) Configuration Diagnostic error codes Troubleshooting without blinking. Disk transaction problem. Choose Program Accessories System Tools Scandisk to check for problems. If problems exist, run Scandisk and checkmark the "Automatically fix errors" box at the bottom to use...
Service Guide
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...12.00 in 30.48 cm Width 8.63 in 21.92 cm BTUs shipping configuration) System memory System DMA General System Specifications U. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications System Power supply Diskette drive Hard drives DVD drive CD drives Mouse Fax/modem Zip drive l SPECIFICATIONS System Specifications General system specifications Video memory System interrupts System I/O (system function - S. Outside U.
...12.00 in 30.48 cm Width 8.63 in 21.92 cm BTUs shipping configuration) System memory System DMA General System Specifications U. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications System Power supply Diskette drive Hard drives DVD drive CD drives Mouse Fax/modem Zip drive l SPECIFICATIONS System Specifications General system specifications Video memory System interrupts System I/O (system function - S. Outside U.
Service Guide
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Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications System Power supply Diskette drive Hard drives DVD drive CD drives Mouse Fax/modem Zip drive l SPECIFICATIONS System Specifications (continued) General system specifications Video memory System interrupts System I /O devices ~2000 M 128 K ~32 M 81000000 - May use for cascading Available Available Available Alternate Mappings 1, 2, none 0, 3, none none 0, 1, none ...
Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications System Power supply Diskette drive Hard drives DVD drive CD drives Mouse Fax/modem Zip drive l SPECIFICATIONS System Specifications (continued) General system specifications Video memory System interrupts System I /O devices ~2000 M 128 K ~32 M 81000000 - May use for cascading Available Available Available Alternate Mappings 1, 2, none 0, 3, none none 0, 1, none ...
Service Guide
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...Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications System boards Hard drives DVD drive CD drive Zip drive l JUMPER & SWITCH INFORMATION 4900 Series System Board For boards used in Speaker out Line out DIMM socket SODIMM socket PCI slot ISA slots CPU core voltage select Socket 7 Socket 7 clock multiplier Clear CMOS Battery socket CD-ROM audio IDE drives Diskette drive Headphone board Internal speakers Second fan Reset (NA) Button board Power supply...
...Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications System boards Hard drives DVD drive CD drive Zip drive l JUMPER & SWITCH INFORMATION 4900 Series System Board For boards used in Speaker out Line out DIMM socket SODIMM socket PCI slot ISA slots CPU core voltage select Socket 7 Socket 7 clock multiplier Clear CMOS Battery socket CD-ROM audio IDE drives Diskette drive Headphone board Internal speakers Second fan Reset (NA) Button board Power supply...
Service Guide
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... boards Hard drives DVD drive CD drive Zip drive l JUMPER & SWITCH INFORMATION 5000 & 5100 Series System Boards (1st board of 3) To see other boards in Line out DIMM sockets SODIMM socket PCI slots ISA slots Processor slot Slot 1 clock multiplier Clear CMOS GamePort/USB Sleep button & LEDs Battery socket CD-ROM audio IDE drives Diskette drive Headphone board Internal speakers Second fan +3.3V power Power supply Description Miniature 6-pin Miniature 6-pin DSUB 25-pin 15-pin VGA DB9 Mini stereo Mini stereo Mini stereo Mini stereo 168-pin DIMM 144-pin SODIMM 32-bit PCI connector...
... boards Hard drives DVD drive CD drive Zip drive l JUMPER & SWITCH INFORMATION 5000 & 5100 Series System Boards (1st board of 3) To see other boards in Line out DIMM sockets SODIMM socket PCI slots ISA slots Processor slot Slot 1 clock multiplier Clear CMOS GamePort/USB Sleep button & LEDs Battery socket CD-ROM audio IDE drives Diskette drive Headphone board Internal speakers Second fan +3.3V power Power supply Description Miniature 6-pin Miniature 6-pin DSUB 25-pin 15-pin VGA DB9 Mini stereo Mini stereo Mini stereo Mini stereo 168-pin DIMM 144-pin SODIMM 32-bit PCI connector...
Service Guide
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... configurations Function Keyboard Mouse Parallel port Video Flat panel display Ethernet jack Microphone in Speaker out Line in the 4900 series and 5000 & 5100 series, click the appropriate link. Two tables are given below: the first is for a 66 MHz bus speed, the other boards used in Line out DIMM sockets SODIMM socket PCI slots ISA slots Processor slot Slot 1 clock multiplier Clear CMOS Serial port GamePort/USB Sleep button & LEDs Battery socket CD-ROM audio IDE drives Diskette drive Headphone board Internal speakers Second fan +3.3V power Power supply...
... configurations Function Keyboard Mouse Parallel port Video Flat panel display Ethernet jack Microphone in Speaker out Line in the 4900 series and 5000 & 5100 series, click the appropriate link. Two tables are given below: the first is for a 66 MHz bus speed, the other boards used in Line out DIMM sockets SODIMM socket PCI slots ISA slots Processor slot Slot 1 clock multiplier Clear CMOS Serial port GamePort/USB Sleep button & LEDs Battery socket CD-ROM audio IDE drives Diskette drive Headphone board Internal speakers Second fan +3.3V power Power supply...
Service Guide
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... mode. These are incompatible with one another. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications System boards Hard drives DVD drive CD drive Zip drive l JUMPER & SWITCH INFORMATION Hard Drives Compaq Computer Corporation uses IDE hard disk drives that conform to Quantum hard drive jumper settings Seagate IDE Hard Drive Jumper Settings Seagate jumper settings are shown immediately after this link to two different device...
... mode. These are incompatible with one another. Home Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications System boards Hard drives DVD drive CD drive Zip drive l JUMPER & SWITCH INFORMATION Hard Drives Compaq Computer Corporation uses IDE hard disk drives that conform to Quantum hard drive jumper settings Seagate IDE Hard Drive Jumper Settings Seagate jumper settings are shown immediately after this link to two different device...
Service Guide
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Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Models and features CPU controls and lights PRODUCT DESCRIPTION CPU Controls and Lights Keyboard controls and lights Creativity Action Center Rear CPU connectors Power cord set requirements FG 1 CD/DVD load/eject button 2 CD/DVD drive activity light 3 Manual eject slot 4 Zip drive eject button & activity light 5 Floppy diskette eject button 6 Floppy drive activity light 7...
Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Models and features CPU controls and lights PRODUCT DESCRIPTION CPU Controls and Lights Keyboard controls and lights Creativity Action Center Rear CPU connectors Power cord set requirements FG 1 CD/DVD load/eject button 2 CD/DVD drive activity light 3 Manual eject slot 4 Zip drive eject button & activity light 5 Floppy diskette eject button 6 Floppy drive activity light 7...
Service Guide
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Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Models and features CPU controls and lights Keyboard controls and lights Creativity Action Center CPU rear connectors Power cord set requirements PRODUCT DESCRIPTION CPU Rear Connectors This page is for 5000 and 5100 Series models. For the 4900 Series rear connectors, click the link. Click here to jump to connector pin assignments. 1 VGA monitor 2 Flat-panel monitor (select ...
Maintenance and Service Guide Compaq Presario 4900, 5000, & 5100 Series Computers Home Product Description Removal & Replacement Troubleshooting Jumper & Switch Information Illustrated Parts Catalog Specifications Models and features CPU controls and lights Keyboard controls and lights Creativity Action Center CPU rear connectors Power cord set requirements PRODUCT DESCRIPTION CPU Rear Connectors This page is for 5000 and 5100 Series models. For the 4900 Series rear connectors, click the link. Click here to jump to connector pin assignments. 1 VGA monitor 2 Flat-panel monitor (select ...
