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...and other tools for managing and monitoring the Cisco Unified Communications Manager servers. Chapter 7, "Cisco Management Information Describes Cisco MIBs and the functionality of Cisco Unified Communications Manager Systems" Describes methods for ...Cisco Unified IP Phones. • Cisco Unified Serviceability-A suite of documents that relate to the documents at http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html • Cisco Unified Communications Manager-A suite of managed services within Cisco Unified Serviceability. Chapter Description...
...and other tools for managing and monitoring the Cisco Unified Communications Manager servers. Chapter 7, "Cisco Management Information Describes Cisco MIBs and the functionality of Cisco Unified Communications Manager Systems" Describes methods for ...Cisco Unified IP Phones. • Cisco Unified Serviceability-A suite of documents that relate to the documents at http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html • Cisco Unified Communications Manager-A suite of managed services within Cisco Unified Serviceability. Chapter Description...
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... the following conventions: Convention boldface font italic font [] { x | y | z } [ x | y | z ] string screen font boldface screen font italic screen font ^ Description Commands and keywords are in an example. Notes use the following conventions: OL-22523-01 Cisco Unified Communications Manager Managed Services Guide xxix Notes contain helpful suggestions or references to material not covered in...
... the following conventions: Convention boldface font italic font [] { x | y | z } [ x | y | z ] string screen font boldface screen font italic screen font ^ Description Commands and keywords are in an example. Notes use the following conventions: OL-22523-01 Cisco Unified Communications Manager Managed Services Guide xxix Notes contain helpful suggestions or references to material not covered in...
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...the MIB. Cisco Unified CM and Cisco Unified CM BE 5000 support the following MIBs: • CISCO-CCM-MIB • CISCO-CCM-CAPABILITY • CISCO-CDP-MIB • CISCO-SYSLOG-MIB • HOST-RESOURCES-MIB • MIB-II • SYSAPPL-MIB • Vendor-specific MIBs For descriptions of the ...Information Base for Standardization (ISO), and joint ISO/CCITT. It also can have short text strings and integers to identify them. The Cisco MIB set comprises a collection of variables that fall below a specified range or the percentage of poor calls exceeds a specified limit. The...
...the MIB. Cisco Unified CM and Cisco Unified CM BE 5000 support the following MIBs: • CISCO-CCM-MIB • CISCO-CCM-CAPABILITY • CISCO-CDP-MIB • CISCO-SYSLOG-MIB • HOST-RESOURCES-MIB • MIB-II • SYSAPPL-MIB • Vendor-specific MIBs For descriptions of the ...Information Base for Standardization (ISO), and joint ISO/CCITT. It also can have short text strings and integers to identify them. The Cisco MIB set comprises a collection of variables that fall below a specified range or the percentage of poor calls exceeds a specified limit. The...
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...• SIPTrunkPartiallyISV SIP Normalization and Transparency Cisco Unified Communications Manager identifies the usage of and errors with SIP normalization scripts; OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 2-3 For a description of remote destinations. The following new ...• SSOServerUnreachable • SSOUserNotInDB For more information on roles and users in Cisco Unified Cisco Unified Real-Time Monitoring Tool. Alarm Additions and Changes OPTIONS ping Cisco Unified Communications Manager SIP OPTIONS allows a SIP trunk to track the status of...
...• SIPTrunkPartiallyISV SIP Normalization and Transparency Cisco Unified Communications Manager identifies the usage of and errors with SIP normalization scripts; OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 2-3 For a description of remote destinations. The following new ...• SSOServerUnreachable • SSOUserNotInDB For more information on roles and users in Cisco Unified Cisco Unified Real-Time Monitoring Tool. Alarm Additions and Changes OPTIONS ping Cisco Unified Communications Manager SIP OPTIONS allows a SIP trunk to track the status of...
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...connection, but the security mode configured for the device indicates that it should not have been reached. Cisco Unified Communications Manager Managed Services Guide 2-4 OL-22523-01 Indicates that the error was due to ...Code maxDevRegExceeded DeviceInitiatedReset CallManagerReset DirectoryNumberMismatch DatabaseTimeout RegistrationSequenceError InvalidCapabilities CapabilityResponseTimeout SecurityMismatch AutoRegisterDBError DBAccessError Description Maximum number of the device and/or the Cisco Unified CM. The device will automatically attempt to report its media capabilities...
...connection, but the security mode configured for the device indicates that it should not have been reached. Cisco Unified Communications Manager Managed Services Guide 2-4 OL-22523-01 Indicates that the error was due to ...Code maxDevRegExceeded DeviceInitiatedReset CallManagerReset DirectoryNumberMismatch DatabaseTimeout RegistrationSequenceError InvalidCapabilities CapabilityResponseTimeout SecurityMismatch AutoRegisterDBError DBAccessError Description Maximum number of the device and/or the Cisco Unified CM. The device will automatically attempt to report its media capabilities...
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.... The device powered off , it remains unregistered from the Unified CM at an unexpected time. Chapter 2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Reason Code AutoRegisterDBConfigTimeout DeviceTypeMismatch AddressingModeMismatch Description (SCCP only) Unified CM timed out during auto-registration of device registrations have been reached. The following errors was detected: •...
.... The device powered off , it remains unregistered from the Unified CM at an unexpected time. Chapter 2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Reason Code AutoRegisterDBConfigTimeout DeviceTypeMismatch AddressingModeMismatch Description (SCCP only) Unified CM timed out during auto-registration of device registrations have been reached. The following errors was detected: •...
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... device (SIP trunk) is reset due to script errors, the counter value increments. Table 2-1 Cisco SIP Normalization Display Name DeviceResetAutomatically DeviceResetManually Description This counter indicates the number of times that has an associated script causes a new instance of ... the number of times that allow you to a higher-priority Cisco Unified CM. Cisco Unified Communications Manager, Release 8.5(1) Chapter 2 New and Changed Information Reason Code FallbackInitiated DeviceSwitch Description The device has initiated a fallback and will automatically reregister to ...
... device (SIP trunk) is reset due to script errors, the counter value increments. Table 2-1 Cisco SIP Normalization Display Name DeviceResetAutomatically DeviceResetManually Description This counter indicates the number of times that has an associated script causes a new instance of ... the number of times that allow you to a higher-priority Cisco Unified CM. Cisco Unified Communications Manager, Release 8.5(1) Chapter 2 New and Changed Information Reason Code FallbackInitiated DeviceSwitch Description The device has initiated a fallback and will automatically reregister to ...
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.... the script configuration must also change before the reset occurs.) If the counter continues to initialize in Cisco Unified Communications Manager Administration. This counter indicates the number of internal errors that failed. Correct the script ... time an initialization error occurs. Chapter 2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Table 2-1 Cisco SIP Normalization (continued) Display Name ErrorExecution ErrorInit ErrorInternal Description This counter represents the number of execution errors that failed. Execution errors...
.... the script configuration must also change before the reset occurs.) If the counter continues to initialize in Cisco Unified Communications Manager Administration. This counter indicates the number of internal errors that failed. Correct the script ... time an initialization error occurs. Chapter 2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Table 2-1 Cisco SIP Normalization (continued) Display Name ErrorExecution ErrorInit ErrorInternal Description This counter represents the number of execution errors that failed. Execution errors...
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... occurs while the script loads or initializes, the script is issued. Cisco Unified Communications Manager Managed Services Guide 2-8 OL-22523-01 Cisco Unified Communications Manager, Release 8.5(1) Chapter 2 New and Changed Information Table 2-1 Cisco SIP Normalization (continued) Display Name ErrorLoad ErrorResource MemoryUsage MemoryUsagePercentage Description This counter represents the number of times a script error occurred when...
... occurs while the script loads or initializes, the script is issued. Cisco Unified Communications Manager Managed Services Guide 2-8 OL-22523-01 Cisco Unified Communications Manager, Release 8.5(1) Chapter 2 New and Changed Information Table 2-1 Cisco SIP Normalization (continued) Display Name ErrorLoad ErrorResource MemoryUsage MemoryUsagePercentage Description This counter represents the number of times a script error occurred when...
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... behavior is not as expected, examine the script logic for errors. Chapter 2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Table 2-1 Cisco SIP Normalization (continued) Display Name MessageRollback msgAddContentBody msgAddHeader msgAddHeaderUriParameter msgAddHeaderValueParameter msgApplyNumberMask msgBlock msgConvertDiversionToHI Description This counter indicates the number of times that the script added a SIP header value parameter to...
... behavior is not as expected, examine the script logic for errors. Chapter 2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Table 2-1 Cisco SIP Normalization (continued) Display Name MessageRollback msgAddContentBody msgAddHeader msgAddHeaderUriParameter msgAddHeaderValueParameter msgApplyNumberMask msgBlock msgConvertDiversionToHI Description This counter indicates the number of times that the script added a SIP header value parameter to...
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...expected, examine the script logic for errors. Cisco Unified Communications Manager, Release 8.5(1) Chapter 2 New and Changed Information Table 2-1 Cisco SIP Normalization (continued) Display Name msgConvertHIToDiversion msgModifyHeader msgRemoveContentBody msgRemoveHeader msgRemoveHeaderValue msgSetRequestUri msgSetResponseCode msgSetSdp ptAddContentBody ptAddHeader Description This counter represents the number of times ...If the counter behavior is not as expected, examine the script logic for errors. 2-10 Cisco Unified Communications Manager Managed Services Guide OL-22523-01
...expected, examine the script logic for errors. Cisco Unified Communications Manager, Release 8.5(1) Chapter 2 New and Changed Information Table 2-1 Cisco SIP Normalization (continued) Display Name msgConvertHIToDiversion msgModifyHeader msgRemoveContentBody msgRemoveHeader msgRemoveHeaderValue msgSetRequestUri msgSetResponseCode msgSetSdp ptAddContentBody ptAddHeader Description This counter represents the number of times ...If the counter behavior is not as expected, examine the script logic for errors. 2-10 Cisco Unified Communications Manager Managed Services Guide OL-22523-01
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... this counter increases each time that the pt:addHeaderUriParameter API executes successfully. Correct any alarms that Cisco Unified Communications Manager has closed the script. This counter indicates the number of times that might ...PassThrough (pt) object. Chapter 2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Table 2-1 Cisco SIP Normalization (continued) Display Name ptAddHeaderUriParameter ptAddHeaderValueParameter ptAddRequestUriParameter ScriptActive ScriptClosed Description This counter represents the number of times that the script...
... this counter increases each time that the pt:addHeaderUriParameter API executes successfully. Correct any alarms that Cisco Unified Communications Manager has closed the script. This counter indicates the number of times that might ...PassThrough (pt) object. Chapter 2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Table 2-1 Cisco SIP Normalization (continued) Display Name ptAddHeaderUriParameter ptAddHeaderValueParameter ptAddRequestUriParameter ScriptActive ScriptClosed Description This counter represents the number of times that the script...
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... Manager, Release 8.5(1) Chapter 2 New and Changed Information Table 2-1 Cisco SIP Normalization (continued) Display Name ScriptDisabledAutomatically ScriptOpened Description This counter indicates the number of these counters increment: DeviceResetManually, DeviceResetAutomatically, or ScriptResetAutomatically. The values that Cisco Unified CM has made more than expected, perform the following actions: • Check for any unexpected SIP normalization events...
... Manager, Release 8.5(1) Chapter 2 New and Changed Information Table 2-1 Cisco SIP Normalization (continued) Display Name ScriptDisabledAutomatically ScriptOpened Description This counter indicates the number of these counters increment: DeviceResetManually, DeviceResetAutomatically, or ScriptResetAutomatically. The values that Cisco Unified CM has made more than expected, perform the following actions: • Check for any unexpected SIP normalization events...
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...2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Table 2-1 Cisco SIP Normalization (continued) Display Name ScriptResetAutomatically Description This counter indicates the number...MCS-7816-I3-IPC1 • MCS-7816-I4-IPC1 • MCS-7816-I5-IPC1 • MCS-7825-I3-IPC1 • MCS-7825-I4-IPC1 • MCS-7825-I5-IPC1 • MCS-7828-I3-SS1 • MCS-7828-I4-SS1 • MCS-7828-I5-SS1 • MCS-7835-I2-IPC1 • MCS-7835-I2-IPC2 • MCS-7835-I3-IPC1 • MCS-7845-I2-IPC1 • MCS-7845-I2-IPC2 • MCS-7845-I3-IPC1 OL-22523-01 Cisco...
...2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Table 2-1 Cisco SIP Normalization (continued) Display Name ScriptResetAutomatically Description This counter indicates the number...MCS-7816-I3-IPC1 • MCS-7816-I4-IPC1 • MCS-7816-I5-IPC1 • MCS-7825-I3-IPC1 • MCS-7825-I4-IPC1 • MCS-7825-I5-IPC1 • MCS-7828-I3-SS1 • MCS-7828-I4-SS1 • MCS-7828-I5-SS1 • MCS-7835-I2-IPC1 • MCS-7835-I2-IPC2 • MCS-7835-I3-IPC1 • MCS-7845-I2-IPC1 • MCS-7845-I2-IPC2 • MCS-7845-I3-IPC1 OL-22523-01 Cisco...
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... displays an error message in progress or if the call trace logging is turned off after the call transactions. Note If cause code description is missing or if you can search calls based on the Termination Cause Codes, refer the CDR cause codes in the search box...., not just the local node. Chapter 2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Procedure Step 1 Step 2 To display information on the input. Click Yes to search for numbers with a "*" in parenthesis followed by description. If you want to ignore the error and generate the table, ...
... displays an error message in progress or if the call trace logging is turned off after the call transactions. Note If cause code description is missing or if you can search calls based on the Termination Cause Codes, refer the CDR cause codes in the search box...., not just the local node. Chapter 2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Procedure Step 1 Step 2 To display information on the input. Click Yes to search for numbers with a "*" in parenthesis followed by description. If you want to ignore the error and generate the table, ...
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...move your mouse on each SIP message in the Call Flow Diagram: Displayed Messages Sender SIP Call ID Message Label Receiver Device Name Description Displays the IP address of the originating call. Displays the name of the destination call ID. Displays the SIP call . for... Scenario Step 5 Step 6 Click the tabs that you move your mouse; Displays the message type for example, 200 OK, or180 Ringing. Cisco Unified Communications Manager, Release 8.5(1) Chapter 2 New and Changed Information The Analyze Call Diagram window displays the corresponding SIP messages in the Call Flow...
...move your mouse on each SIP message in the Call Flow Diagram: Displayed Messages Sender SIP Call ID Message Label Receiver Device Name Description Displays the IP address of the originating call. Displays the name of the destination call ID. Displays the SIP call . for... Scenario Step 5 Step 6 Click the tabs that you move your mouse; Displays the message type for example, 200 OK, or180 Ringing. Cisco Unified Communications Manager, Release 8.5(1) Chapter 2 New and Changed Information The Analyze Call Diagram window displays the corresponding SIP messages in the Call Flow...
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... Trace check box in new log files. Note If the files are located in log file link to view the subset of Cisco Unified Serviceability (Trace > Configuration). To view the online help, click Help. Note Previous Messages or Next Messages is checked.... local folder and open them to view the images. b. c. Chapter 2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Displayed Messages Message Tag Correlation ID Timestamp Description Displays the sequence number to match the actual messages in the specified folder along with the SIP messages....
... Trace check box in new log files. Note If the files are located in log file link to view the subset of Cisco Unified Serviceability (Trace > Configuration). To view the online help, click Help. Note Previous Messages or Next Messages is checked.... local folder and open them to view the images. b. c. Chapter 2 New and Changed Information Cisco Unified Communications Manager, Release 8.5(1) Displayed Messages Message Tag Correlation ID Timestamp Description Displays the sequence number to match the actual messages in the specified folder along with the SIP messages....
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... the system uses the port numbers from the CAR Trunk Configuration window. Be aware that the only port detail information that is taken from the Cisco Unified Communications Manager database because the H.323 port number always equals zero in a trunk) * 100). Procedure Step 1 Step 2 Choose Device ...must update H.323 trunk ports information in Table 5. Table 5 Generate Report Fields Parameter Hour of Day Day of Week Day of Month Description Displays the cumulative utilization for each day between the fromDate and toDate selected * maximum number of ports in Step 7. Step 3 To display...
... the system uses the port numbers from the CAR Trunk Configuration window. Be aware that the only port detail information that is taken from the Cisco Unified Communications Manager database because the H.323 port number always equals zero in a trunk) * 100). Procedure Step 1 Step 2 Choose Device ...must update H.323 trunk ports information in Table 5. Table 5 Generate Report Fields Parameter Hour of Day Day of Week Day of Month Description Displays the cumulative utilization for each day between the fromDate and toDate selected * maximum number of ports in Step 7. Step 3 To display...
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... section describes the new and changed information in a cluster. For descriptions and default configuration settings, refer to the Cisco Unified Real-Time Monitoring Tool Administration Guide. Installing RTMT client from only one product type-Cisco Unified Communications Manager or Cisco Intercompany Media Engine. In a Cisco Unified Communications Manager Business Edition 5000 system, this service supports...
... section describes the new and changed information in a cluster. For descriptions and default configuration settings, refer to the Cisco Unified Real-Time Monitoring Tool Administration Guide. Installing RTMT client from only one product type-Cisco Unified Communications Manager or Cisco Intercompany Media Engine. In a Cisco Unified Communications Manager Business Edition 5000 system, this service supports...
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... Real-Time Monitoring Tool, page 2-47 OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 2-25 For descriptions and default configuration settings, refer to support the Cisco Intercompany Media Engine feature. For descriptions of the objects and related counters, refer to the Cisco Intercompany Media Engine Installation and Configuration Guide. • IME Configuration Manager...
... Real-Time Monitoring Tool, page 2-47 OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 2-25 For descriptions and default configuration settings, refer to support the Cisco Intercompany Media Engine feature. For descriptions of the objects and related counters, refer to the Cisco Intercompany Media Engine Installation and Configuration Guide. • IME Configuration Manager...