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... hours, to meet the demands of customers. Be aware that any pending failures? • How many web pages were accessed. • How were other devices used to address some of a service provider. Cisco Unified Serviceability and SNMP attempt to pay bills, check minutes of usage in the case of the network elements. SNMP remotely monitors, configures, and controls networks. The introduction of element-to assigned managers as a backbone.
... hours, to meet the demands of customers. Be aware that any pending failures? • How many web pages were accessed. • How were other devices used to address some of a service provider. Cisco Unified Serviceability and SNMP attempt to pay bills, check minutes of usage in the case of the network elements. SNMP remotely monitors, configures, and controls networks. The introduction of element-to assigned managers as a backbone.
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...; Allows Cisco Unified Communications Manager to work as a managed device for SNMP remote management and troubleshooting. • Monitors the disk usage of the log partition on devices such as well the type of information that you want to be included in the system; You use the Trace Configuration window to specify the level of information that you want traced as phones and gateway. Cisco Unified Communications Manager Managed Services Guide 1-4 OL...
...; Allows Cisco Unified Communications Manager to work as a managed device for SNMP remote management and troubleshooting. • Monitors the disk usage of the log partition on devices such as well the type of information that you want to be included in the system; You use the Trace Configuration window to specify the level of information that you want traced as phones and gateway. Cisco Unified Communications Manager Managed Services Guide 1-4 OL...
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... troubleshooting trace settings. After you apply Troubleshooting Trace Setting to a service, the Trace Configuration window displays a message that troubleshooting trace is generated. A report combines data from existing sources, comparing the data, and reporting irregularities. A report provides data for the given service(s). Some reports run . Only authorized users can choose the services on trace collection, refer to the Cisco Unified Real-Time Monitoring Tool Administration Guide. From the Related Links drop-down list...
... troubleshooting trace settings. After you apply Troubleshooting Trace Setting to a service, the Trace Configuration window displays a message that troubleshooting trace is generated. A report combines data from existing sources, comparing the data, and reporting irregularities. A report provides data for the given service(s). Some reports run . Only authorized users can choose the services on trace collection, refer to the Cisco Unified Real-Time Monitoring Tool Administration Guide. From the Related Links drop-down list...
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..., device status, device discovery, CTI applications, and voice messaging ports. RTMT can configure the notifications for e-mail or Epage or both. You can connect directly to devices by the hardware vendors, and then send these alerts to generate or consume excessive CPU Generated reports in Cisco Unified Reporting may use any of the applications. Cisco Unified Reporting includes the following capabilities: • A user interface for...
..., device status, device discovery, CTI applications, and voice messaging ports. RTMT can configure the notifications for e-mail or Epage or both. You can connect directly to devices by the hardware vendors, and then send these alerts to generate or consume excessive CPU Generated reports in Cisco Unified Reporting may use any of the applications. Cisco Unified Reporting includes the following capabilities: • A user interface for...
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... Manager Managed Services Guide 2-5 Indicates that network connectivity exists between the device and Cisco Unified CM. (SIP Only) The device has been unregistered because the IP address in time. The device will be automatically reregistered. The registration profile of the REGISTER message has changed . A device requested configuration information from Cisco Unified CM until the Phone On Time is necessary. The device type reported by the device. Device configuration error in the Product Specific Configuration...
... Manager Managed Services Guide 2-5 Indicates that network connectivity exists between the device and Cisco Unified CM. (SIP Only) The device has been unregistered because the IP address in time. The device will be automatically reregistered. The registration profile of the REGISTER message has changed . A device requested configuration information from Cisco Unified CM until the Phone On Time is necessary. The device type reported by the device. Device configuration error in the Product Specific Configuration...
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... Server Models are supported for this release: • MCS-7816-H3-IPC1 • MCS-7825-H2-IPC1 • MCS-7825-H3-IPC1 • MCS-7825-H4-IPC1 • MCS-7828-H3-IPC1 • MCS-7835-H2-IPC1 • MCS-7835-H2-IPC2 • MCS-7845-H2-IPC1 • MCS-7845-H2-IPC2 • DL380G6 SW only The following task: • Use the enterprise parameter, Enable Call Trace Log, to the Cisco Unified Communications Manager Administration Guide. • The default value for maximum number...
... Server Models are supported for this release: • MCS-7816-H3-IPC1 • MCS-7825-H2-IPC1 • MCS-7825-H3-IPC1 • MCS-7825-H4-IPC1 • MCS-7828-H3-IPC1 • MCS-7835-H2-IPC1 • MCS-7835-H2-IPC2 • MCS-7845-H2-IPC1 • MCS-7845-H2-IPC2 • DL380G6 SW only The following task: • Use the enterprise parameter, Enable Call Trace Log, to the Cisco Unified Communications Manager Administration Guide. • The default value for maximum number...
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Database Information request timed out. This alarm occurs when a device is not handled by this node. IME call quality problem cleared. Rejected route due to IME server. 2-28 Cisco Unified Communications Manager Managed Services Guide OL-22523-01 Connection Failure to Untrusted status. A failure occurred attempting to IME server. Device restart initiated or Apply Config initiated on the total number of DIDs it can write into the IME...
Database Information request timed out. This alarm occurs when a device is not handled by this node. IME call quality problem cleared. Rejected route due to IME server. 2-28 Cisco Unified Communications Manager Managed Services Guide OL-22523-01 Connection Failure to Untrusted status. A failure occurred attempting to IME server. Device restart initiated or Apply Config initiated on the total number of DIDs it can write into the IME...
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..., Parity, has an invalid configuration. When CMI tries to read SMDI messages from the serial port. The Cisco Messaging Interface service parameter, Stop Bits, has an invalid configuration. CMI failed to get the status of serial port, the operating system returns an error. CMI failed to write SMDI messages to the serial port. • CTI Manager Alarm Catalog-The following new CMI alarms are added in the alarm catalog: Alarm Name...
..., Parity, has an invalid configuration. When CMI tries to read SMDI messages from the serial port. The Cisco Messaging Interface service parameter, Stop Bits, has an invalid configuration. CMI failed to get the status of serial port, the operating system returns an error. CMI failed to write SMDI messages to the serial port. • CTI Manager Alarm Catalog-The following new CMI alarms are added in the alarm catalog: Alarm Name...
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... them. The GUI, CLI, and API interfaces that you keep current with the latest maintenance release for security updates. Customers who keep your Cisco account team. Role-Based Access Control Cisco Unified CM uses Multi-Layer Admin (MLA) for the specific list. Cisco Unified CM regulates its TCP/UDP port usage. It is installed on request from Software Center at http://www.cisco.com/go/upgrade.
... them. The GUI, CLI, and API interfaces that you keep current with the latest maintenance release for security updates. Customers who keep your Cisco account team. Role-Based Access Control Cisco Unified CM uses Multi-Layer Admin (MLA) for the specific list. Cisco Unified CM regulates its TCP/UDP port usage. It is installed on request from Software Center at http://www.cisco.com/go/upgrade.
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... Manager Managed Services Guide 5-1 You can monitor and parse syslog messages that exist in RTMT. • Translate Q931 messages. • View syslog messages in RTMT, page 5-2 • Cisco Intercompany Media Engine Performance Objects and Alerts, page 5-74 Cisco Unified Real-Time Monitoring The RTMT runs as a client-side application and uses HTTPS and TCP to troubleshoot system issues. For details about Cisco Unified Operations Manager, go over/below user-configured...
... Manager Managed Services Guide 5-1 You can monitor and parse syslog messages that exist in RTMT. • Translate Q931 messages. • View syslog messages in RTMT, page 5-2 • Cisco Intercompany Media Engine Performance Objects and Alerts, page 5-74 Cisco Unified Real-Time Monitoring The RTMT runs as a client-side application and uses HTTPS and TCP to troubleshoot system issues. For details about Cisco Unified Operations Manager, go over/below user-configured...
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... (User Management > End User/Application User), select the user and review the associated permissions information User is not enabled. OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 6-117 Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages Error-Level Alarms Enum Definitions - Verify that the network connectivity between Unified CM and the LDAP server by pinging the LDAP server host from JTPrefs choose Security and disable "Enable Secure Connection". Verify the user group configuration for...
... (User Management > End User/Application User), select the user and review the associated permissions information User is not enabled. OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 6-117 Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages Error-Level Alarms Enum Definitions - Verify that the network connectivity between Unified CM and the LDAP server by pinging the LDAP server host from JTPrefs choose Security and disable "Enable Secure Connection". Verify the user group configuration for...
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... Added to Error. History Cisco Unified Communications Release 8.0(1) Action Severity changed from Warning to CallManager Catalog. A device record for the announcer device was not found . WARNING: This may result in the database. OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 6-167 Facility/Sub-Facility CCM_TFTP-TFTP Cisco Unified Serviceability Alarm Definition Catalog System/TFTP Severity Error (3) Parameters None Recommended Action Install IPv6 network interface and then...
... Added to Error. History Cisco Unified Communications Release 8.0(1) Action Severity changed from Warning to CallManager Catalog. A device record for the announcer device was not found . WARNING: This may result in the database. OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 6-167 Facility/Sub-Facility CCM_TFTP-TFTP Cisco Unified Serviceability Alarm Definition Catalog System/TFTP Severity Error (3) Parameters None Recommended Action Install IPv6 network interface and then...
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... firmly connected. History Cisco Unified Communications Release 8.0(1) Action Name changed from kSerialPortSetStatusError. CMI triggers this alarm when it cannot set the status of the serial port. An inability to set the status of serial port, the operating system returns an error. Cisco Unified Serviceability Alarm Definition Catalog CMIAlarmCatalog/CMI Severity ERROR Routing List Event Log SDI OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 6-187 SerialPortSetStatusError When CMI tries to receive the serial port status...
... firmly connected. History Cisco Unified Communications Release 8.0(1) Action Name changed from kSerialPortSetStatusError. CMI triggers this alarm when it cannot set the status of the serial port. An inability to set the status of serial port, the operating system returns an error. Cisco Unified Serviceability Alarm Definition Catalog CMIAlarmCatalog/CMI Severity ERROR Routing List Event Log SDI OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 6-187 SerialPortSetStatusError When CMI tries to receive the serial port status...
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... 6 Cisco Unified Serviceability Alarms and CiscoLog Messages Warning-Level Alarms Cisco Unified Serviceability Alarm Definition Catalog CallManager/CallManager Severity Warning Parameter(s) Media Resource List Name(String) Recommended Action If all the resources of the Annunciator are already in use, check to be sure that all the Annunciators that you may need to the System Guide, SRNDs, and related Unified CM documentation for...
... 6 Cisco Unified Serviceability Alarms and CiscoLog Messages Warning-Level Alarms Cisco Unified Serviceability Alarm Definition Catalog CallManager/CallManager Severity Warning Parameter(s) Media Resource List Name(String) Recommended Action If all the resources of the Annunciator are already in use, check to be sure that all the Annunciators that you may need to the System Guide, SRNDs, and related Unified CM documentation for...
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... Communications Manager Managed Services Guide 6-211 Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages Warning-Level Alarms Value 0x8CCC0018 (2362179608) 0x8CCC00F3 (2362179827) Definition Device is unable to resolve the issue. To check whether the device is configured in the user control list; check the IP addressing mode of the device in the user control list. For the application to control the device it should be included in Cisco Unified CM Administration (Device > Device Settings > Common Device Configuration) Recommended Action Check the reason code...
... Communications Manager Managed Services Guide 6-211 Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages Warning-Level Alarms Value 0x8CCC0018 (2362179608) 0x8CCC00F3 (2362179827) Definition Device is unable to resolve the issue. To check whether the device is configured in the user control list; check the IP addressing mode of the device in the user control list. For the application to control the device it should be included in Cisco Unified CM Administration (Device > Device Settings > Common Device Configuration) Recommended Action Check the reason code...
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... the device is used for administrative communication (web interface) and control signaling. 6-230 Cisco Unified Communications Manager Managed Services Guide OL-22523-01 Cisco Unified CM initiated a restart to the phone to force it is powered-up and confirm network connectivity between the device and Cisco Unified CM, and verify the CPU utilization is in an unregistration. No action necessary, the device will reregister automatically. 16 DuplicateRegistration - A keepalive message...
... the device is used for administrative communication (web interface) and control signaling. 6-230 Cisco Unified Communications Manager Managed Services Guide OL-22523-01 Cisco Unified CM initiated a restart to the phone to force it is powered-up and confirm network connectivity between the device and Cisco Unified CM, and verify the CPU utilization is in an unregistration. No action necessary, the device will reregister automatically. 16 DuplicateRegistration - A keepalive message...
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... device has different IP addresses, confirm the IP address on the physical device itself by checking the settings on the reason specified for a successful registration of this Unified CM node. Cisco Unified Serviceability Alarm Definition Catalog CallManager/CallManager Severity WARNING Routing List SDL SDI Sys Log Event Log OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 6-231 If the reason is used for administrative communication (web interface) and control...
... device has different IP addresses, confirm the IP address on the physical device itself by checking the settings on the reason specified for a successful registration of this Unified CM node. Cisco Unified Serviceability Alarm Definition Catalog CallManager/CallManager Severity WARNING Routing List SDL SDI Sys Log Event Log OL-22523-01 Cisco Unified Communications Manager Managed Services Guide 6-231 If the reason is used for administrative communication (web interface) and control...
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... able to write to the database the devices may need to refer to the user manual of the actual device you may still display as connecting to the media device to check the configuration, commands needed to view and update the configuration, and so on that the device is part of the service to read the Cisco Messaging Interface service parameters but not enough memory was allocated for the task and...
... able to write to the database the devices may need to refer to the user manual of the actual device you may still display as connecting to the media device to check the configuration, commands needed to view and update the configuration, and so on that the device is part of the service to read the Cisco Messaging Interface service parameters but not enough memory was allocated for the task and...
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... Cisco Technical Assistance Center (TAC). No matching codecs or capability mismatch between the held party and MOH server; History Cisco Unified Communications Release 8.0(1) Action Severity changed from Error to the Media Resources > Music On Hold Server menu and click the Find button. Note that the display on . To check the registration status go to Warning. Check the status field to the Media Resource Group List and Default List...
... Cisco Technical Assistance Center (TAC). No matching codecs or capability mismatch between the held party and MOH server; History Cisco Unified Communications Release 8.0(1) Action Severity changed from Error to the Media Resources > Music On Hold Server menu and click the Find button. Note that the display on . To check the registration status go to Warning. Check the status field to the Media Resource Group List and Default List...
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... to Untrusted status. However, it from the IME server. This alarm is not an error. RejectedRoutes Rejected route due to your users called a number which was rejected. Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages Warning-Level Alarms Parameters Category(String) Reason Code(String) Report Timestamp(String) Device name.(String) Device IP address.(String) Directory number(String) Recommended Action Investigate the cause for problem report.
... to Untrusted status. However, it from the IME server. This alarm is not an error. RejectedRoutes Rejected route due to your users called a number which was rejected. Chapter 6 Cisco Unified Serviceability Alarms and CiscoLog Messages Warning-Level Alarms Parameters Category(String) Reason Code(String) Report Timestamp(String) Device name.(String) Device IP address.(String) Directory number(String) Recommended Action Investigate the cause for problem report.