Phone Guide
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...Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Close ConfList Confrn Delete Details Open the Details record for a (SCCP only) multiparty call in the Missed Calls and Received Calls logs Dial Dial a phone...intercom call Press intercom button, enter a number if necessary, and speak after dialing a number. during a call hang up the handset. Press Redial. Start a standard (ad hoc) conference call Press more > Confrn, dial the participant, then press Confrn again....
...Cisco Unified IP Phone 7962G and 7942G for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Close ConfList Confrn Delete Details Open the Details record for a (SCCP only) multiparty call in the Missed Calls and Received Calls logs Dial Dial a phone...intercom call Press intercom button, enter a number if necessary, and speak after dialing a number. during a call hang up the handset. Press Redial. Start a standard (ad hoc) conference call Press more > Confrn, dial the participant, then press Confrn again....
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... Disturb (BLF feature) Intercom line in idle state Intercom line in one-way audio call Intercom line in two-way audio call Handset in use Headset in use Speakerphone in use Video enabled (SCCP only) Feature assigned to button Mobility assigned to button Hold assigned ...to button Conference assigned to button Transfer assigned to button Phone service URL assigned to edit (SIP only) Option selected Feature enabled Button Icons Messages Services Help Directories Settings Volume Speaker Mute Headset VidMode...
... Disturb (BLF feature) Intercom line in idle state Intercom line in one-way audio call Intercom line in two-way audio call Handset in use Headset in use Speakerphone in use Video enabled (SCCP only) Feature assigned to button Mobility assigned to button Hold assigned ...to button Conference assigned to button Transfer assigned to button Phone service URL assigned to edit (SIP only) Option selected Feature enabled Button Icons Messages Services Help Directories Settings Volume Speaker Mute Headset VidMode...
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...Handset 49 Using a Headset 49 Using a Speakerphone 50 Using AutoAnswer with a Headset or Speakerphone 51 Changing Phone Settings 52 Customizing Rings and Message Indicators 52 Customizing the Phone Screen 53 Using Call Logs and Directories 54 Using Call Logs 54 Directory Dialing 56 Using Corporate Directory on Your Phone...Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications...
...Handset 49 Using a Headset 49 Using a Speakerphone 50 Using AutoAnswer with a Headset or Speakerphone 51 Changing Phone Settings 52 Customizing Rings and Message Indicators 52 Customizing the Phone Screen 53 Using Call Logs and Directories 54 Using Call Logs 54 Directory Dialing 56 Using Corporate Directory on Your Phone...Up Phone Services on the Web 66 Controlling User Settings on the Web 67 Controlling Line Settings on the Web 68 Setting Up Phones and Access Lists for Mobile Connect 70 Using Cisco WebDialer 72 Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications...
Phone Guide
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...page 60. See Placing a Call-Basic Options, page 16. See Using Mute, page 23. Explore your phone on your own Press Use your phone after it completely for a solid understanding of your voice messages See softkey and icon definitions Then...on hold Mute...on the phone when you need assistance. See Understanding Buttons and Hardware, page 7. See Making Conference Calls, page 29. See Speed Dialing, page 34. See Using a Handset, Headset, and Speakerphone, page 49. Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to the table below for Cisco Unified Communications ...
...page 60. See Placing a Call-Basic Options, page 16. See Using Mute, page 23. Explore your phone on your own Press Use your phone after it completely for a solid understanding of your voice messages See softkey and icon definitions Then...on hold Mute...on the phone when you need assistance. See Understanding Buttons and Hardware, page 7. See Making Conference Calls, page 29. See Speed Dialing, page 34. See Using a Handset, Headset, and Speakerphone, page 49. Cisco Unified IP Phone 7962G and 7942G Phone Guide for pointers to the table below for Cisco Unified Communications ...
Phone Guide
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If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply AC power cord Network port (10/100 SW) Access port (10/100 PC) 6 7 8 9 Handset port Headset port Footstand button Auxiliary port (AUX) 4 OL-19613-01 Connecting Your Phone Your system administrator will likely connect your phone. 8 1 9 AUX 10/100 SW 10/100 PC + DC48V 2 3 4 1 2 3 4 5 7 6 5 185045 DC adaptor port (DC48V) AC-to the corporate IP telephony network.
If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply AC power cord Network port (10/100 SW) Access port (10/100 PC) 6 7 8 9 Handset port Headset port Footstand button Auxiliary port (AUX) 4 OL-19613-01 Connecting Your Phone Your system administrator will likely connect your phone. 8 1 9 AUX 10/100 SW 10/100 PC + DC48V 2 3 4 1 2 3 4 5 7 6 5 185045 DC adaptor port (DC48V) AC-to the corporate IP telephony network.
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... entire extension, including the area code. Cisco Unified IP Phone 7962G and 7942G Phone Guide for instructions. 1 2 3 1 2 3 Set the handset aside and pull the square plastic tab from the handset rest. Connecting Your Phone Adjusting the Footstand To change the angle of the rotated tab. After your phone displays a confirmation message, hang up the handset, enter the TAPS extension provided by...
... entire extension, including the area code. Cisco Unified IP Phone 7962G and 7942G Phone Guide for instructions. 1 2 3 1 2 3 Set the handset aside and pull the square plastic tab from the handset rest. Connecting Your Phone Adjusting the Footstand To change the angle of the rotated tab. After your phone displays a confirmation message, hang up the handset, enter the TAPS extension provided by...
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.../closes the Services menu. Allows you have directory numbers and . Controls the handset, headset, and speakerphone volume (off . When the headset is lit. The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone 7942G supports one call or new voice message. Using a Handset, Headset, and Speakerphone, page 49 Using Call Logs, page 54 14...
.../closes the Services menu. Allows you have directory numbers and . Controls the handset, headset, and speakerphone volume (off . When the headset is lit. The Cisco Unified IP Phone 7962G supports one to six lines and the Cisco Unified IP Phone 7942G supports one call or new voice message. Using a Handset, Headset, and Speakerphone, page 49 Using Call Logs, page 54 14...
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... a call using the speakerphone Place a call is active (using a headset Then... Placing a Call-Basic Options Here are dialing by lifting the handset or pressing Dial, • When you pre-dial, your Cisco Unified IP Phone. An Overview of features and services. Or if is called Auto Dial. Press New Call. 3. To pre-dial, enter a number...
... a call using the speakerphone Place a call is active (using a headset Then... Placing a Call-Basic Options Here are dialing by lifting the handset or pressing Dial, • When you pre-dial, your Cisco Unified IP Phone. An Overview of features and services. Or if is called Auto Dial. Press New Call. 3. To pre-dial, enter a number...
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..., (flashing). If you are using call waiting Send a call to a voice message system Auto-connect calls Press Answer, or if the call by lifting the handset, or you can use other options if they are available on your phone to always select the primary line. , Answer, or (flashing).
..., (flashing). If you are using call waiting Send a call to a voice message system Auto-connect calls Press Answer, or if the call by lifting the handset, or you can use other options if they are available on your phone to always select the primary line. , Answer, or (flashing).
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... using the handset Hang up Mobile Connect and answer your desktop phone, the remote destinations stop ringing, are disconnected, and a missed call message is shown on a call hear a beep tone, the call might be monitored or recorded. Cisco Unified IP Phone 7962G and 7942G Phone Guide for ...more information, see...Prioritizing Critical Calls, page 44 Using Cisco Extension Mobility, page 46 Tip If parties on the other remote destinations. Basic Call Handling...
... using the handset Hang up Mobile Connect and answer your desktop phone, the remote destinations stop ringing, are disconnected, and a missed call message is shown on a call hear a beep tone, the call might be monitored or recorded. Cisco Unified IP Phone 7962G and 7942G Phone Guide for ...more information, see...Prioritizing Critical Calls, page 44 Using Cisco Extension Mobility, page 46 Tip If parties on the other remote destinations. Basic Call Handling...
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... calls on one or more lines. Switching Between Multiple Calls You can switch between Hold Reversion alerts is not automatically highlighted, use Mute with the handset, speakerphone, or a headset. Press Resume. Press Answer, or if the call Then...1. If you want to...Toggle Microphone on hold and the selected ... single call is highlighted. 2. Basic Call Handling • The duration between multiple calls on a different line press (flashing). If multiple calls are switching to it. Cisco Unified IP Phone 7962G and 7942G Phone Guide for the line that you .
... calls on one or more lines. Switching Between Multiple Calls You can switch between Hold Reversion alerts is not automatically highlighted, use Mute with the handset, speakerphone, or a headset. Press Resume. Press Answer, or if the call Then...1. If you want to...Toggle Microphone on hold and the selected ... single call is highlighted. 2. Basic Call Handling • The duration between multiple calls on a different line press (flashing). If multiple calls are switching to it. Cisco Unified IP Phone 7962G and 7942G Phone Guide for the line that you .
Phone Guide
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... line button The phone switches to Another Phone You can use another line Switch to disconnect the mobile phone, but if your desk phone supports multiple lines, you organize your desktop phone to make or receive calls. 1. The desktop phone line button turns red and handset icons and the ...calling party number appear on the desk phone. for the highlighted line: ...
... line button The phone switches to Another Phone You can use another line Switch to disconnect the mobile phone, but if your desk phone supports multiple lines, you organize your desktop phone to make or receive calls. 1. The desktop phone line button turns red and handset icons and the ...calling party number appear on the desk phone. for the highlighted line: ...
Phone Guide
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... and use , the audio is in which they join the conference with the caller. The intercom call is calling from a secure phone Add more participants Look for the screen. secure Verify that you can view a list of conference participants See who initiated the conference Remove... any conference participant Drop the last participant added to the conference Press ConfList or Conference List. If the recipient's handset or headset is in use either the handset, headset or speaker. While viewing the conference list, press RMLstC or Remove Last Participant. Participants are listed in...
... and use , the audio is in which they join the conference with the caller. The intercom call is calling from a secure phone Add more participants Look for the screen. secure Verify that you can view a list of conference participants See who initiated the conference Remove... any conference participant Drop the last participant added to the conference Press ConfList or Conference List. If the recipient's handset or headset is in use either the handset, headset or speaker. While viewing the conference list, press RMLstC or Remove Last Participant. Participants are listed in...
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... ringing on your phone. See Using Your Personal Address Book on Your Phone, page 57. You might have to go off-hook to your phone. If you are now connected to the call is ringing on hold: 1. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) ...transfer a call -handling with coworkers. Picking Up a Redirected Call on Your Phone Call PickUp allows you share call : 1. Press the NewCall softkey. 2. Follow steps 2 and 3 above . 3. Pick up the handset. 2. Press the AbbrDial softkey and enter the abbreviated dial code using the ...
... ringing on your phone. See Using Your Personal Address Book on Your Phone, page 57. You might have to go off-hook to your phone. If you are now connected to the call is ringing on hold: 1. Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) ...transfer a call -handling with coworkers. Picking Up a Redirected Call on Your Phone Call PickUp allows you share call : 1. Press the NewCall softkey. 2. Follow steps 2 and 3 above . 3. Pick up the handset. 2. Press the AbbrDial softkey and enter the abbreviated dial code using the ...
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... or Speakerphone, page 51. Press Press Save to always select the primary line. Using a Headset Your phone supports four- Cisco Unified IP Phone 7962G and 7942G Phone Guide for wired headsets, and also supports wireless headsets. and . replace it to a handset Adjust the volume level for future calls. Switch to go off-hook; You can use a headset with...
... or Speakerphone, page 51. Press Press Save to always select the primary line. Using a Headset Your phone supports four- Cisco Unified IP Phone 7962G and 7942G Phone Guide for wired headsets, and also supports wireless headsets. and . replace it to a handset Adjust the volume level for future calls. Switch to go off-hook; You can use a headset with...
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... control feature. Using a Speakerphone Many of the actions you want to...Toggle speakerphone mode on your phone (this setting is not configured for wideband, you use a headset that the handset is configured to preserve the volume level for future calls. 50 OL-19613-01 Press during a ...call Then...Press . Check with your system administrator to be sure your phone is enabled to dial a number or answer a call will automatically trigger is disabled by default). Lift the handset. Press Save to use a wireless headset with your Headset If you may not detect...
... control feature. Using a Speakerphone Many of the actions you want to...Toggle speakerphone mode on your phone (this setting is not configured for wideband, you use a headset that the handset is configured to preserve the volume level for future calls. 50 OL-19613-01 Press during a ...call Then...Press . Check with your system administrator to be sure your phone is enabled to dial a number or answer a call will automatically trigger is disabled by default). Lift the handset. Press Save to use a wireless headset with your Headset If you may not detect...
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... do the following: • Press EndCall to hang up to use AutoAnswer in the cradle and headset mode inactive ( unlit). Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) You might use either the speakerphone or a headset. To keep when you must manually answer ... and you receive a high volume of incoming calls. Your system administrator configures AutoAnswer to place new calls. Using a Handset, Headset, and Speakerphone Using AutoAnswer with the Keep the handset in headset mode, calls are not on a call.
... do the following: • Press EndCall to hang up to use AutoAnswer in the cradle and headset mode inactive ( unlit). Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 7.1(2) (SCCP and SIP) You might use either the speakerphone or a headset. To keep when you must manually answer ... and you receive a high volume of incoming calls. Your system administrator configures AutoAnswer to place new calls. Using a Handset, Headset, and Speakerphone Using AutoAnswer with the Keep the handset in headset mode, calls are not on a call.
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... Accessing Your User Options Web Pages, page 61.) 2. Choose > User Preferences > Rings. 2. Adjust the volume level for your Cisco Unified IP Phone by displaying a steady light on the handset light strip. 52 OL-19613-01 Access your call ring pattern settings. (See Controlling Line Settings on your... You can customize how your handset works Press while the handset is saved automatically. 1. Change the ring pattern per line Then...1. Changing Phone Settings You can customize your phone. You can also adjust the ringer volume for the phone ringer Change the way that the...
... Accessing Your User Options Web Pages, page 61.) 2. Choose > User Preferences > Rings. 2. Adjust the volume level for your Cisco Unified IP Phone by displaying a steady light on the handset light strip. 52 OL-19613-01 Access your call ring pattern settings. (See Controlling Line Settings on your... You can customize how your handset works Press while the handset is saved automatically. 1. Change the ring pattern per line Then...1. Changing Phone Settings You can customize your phone. You can also adjust the ringer volume for the phone ringer Change the way that the...
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... or speakerphone when you want to...Set up and personalize your voice message service Check for : • A steady red light on your handset. (This indicator can vary. Note Listen to a voice message system Press iDivert. You hear it only when using the line with your...call to your voice message system. See Customizing Rings and Message Indicators, page 52.) • A flashing message waiting icon and text message on your phone screen. Depending on your voice message service, doing so either auto-dials the message service or provides a menu on your screen. If a menu ...
... or speakerphone when you want to...Set up and personalize your voice message service Check for : • A steady red light on your handset. (This indicator can vary. Note Listen to a voice message system Press iDivert. You hear it only when using the line with your...call to your voice message system. See Customizing Rings and Message Indicators, page 52.) • A flashing message waiting icon and text message on your phone screen. Depending on your voice message service, doing so either auto-dials the message service or provides a menu on your screen. If a menu ...
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... the Line drop-down menu. 5. If you have more than one directory number (line) assigned to your phone, choose a line from the handset light strip to Cisco Extension Mobility or Personal Directory on your phone to display a steady red light from the Line drop-down menu. 5. Note Typically, the default message waiting setting prompts...
... the Line drop-down menu. 5. If you have more than one directory number (line) assigned to your phone, choose a line from the handset light strip to Cisco Extension Mobility or Personal Directory on your phone to display a steady red light from the Line drop-down menu. 5. Note Typically, the default message waiting setting prompts...