Phone Guide
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... extension becomes available Cancel Cancel an action or exit a screen without applying changes cBarge Add yourself to a call on the phone quickly. Mute your call logs Choose to the speaker or headset during a call Press or , then hang up the handset. twice Place a call number, then press Confrn again. Redial a number Press... or Resume. and/or its affiliates in this document or Website are registered trademarks or trademarks of their respective owners. OL-14584-01 QUICK REFERENCE Cisco Unified IP Phone 7960G and 7940G for each other company. (0705R) © 2008...
... extension becomes available Cancel Cancel an action or exit a screen without applying changes cBarge Add yourself to a call on the phone quickly. Mute your call logs Choose to the speaker or headset during a call Press or , then hang up the handset. twice Place a call number, then press Confrn again. Redial a number Press... or Resume. and/or its affiliates in this document or Website are registered trademarks or trademarks of their respective owners. OL-14584-01 QUICK REFERENCE Cisco Unified IP Phone 7960G and 7940G for each other company. (0705R) © 2008...
Phone Guide
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...item on the screen Transfer a call Refresh content Choose a video display mode Delete characters to left of cursor Move through entered characters Phone Screen Icons Call State Call Forwarding enabled Call on hold Connected call Incoming call Off-hook line Outgoing call Shared line in use ... Calls Authenticated call Encrypted call Critical Calls Priority call Medium priority call High priority call Highest priority call Selected Device Handset in use Headset in use Speakerphone in use Other Features Busy speed-dial line Idle in speed-dial line Speed Dial (line status unknown) Message ...
...item on the screen Transfer a call Refresh content Choose a video display mode Delete characters to left of cursor Move through entered characters Phone Screen Icons Call State Call Forwarding enabled Call on hold Connected call Incoming call Off-hook line Outgoing call Shared line in use ... Calls Authenticated call Encrypted call Critical Calls Priority call Medium priority call High priority call Highest priority call Selected Device Handset in use Headset in use Speakerphone in use Other Features Busy speed-dial line Idle in speed-dial line Speed Dial (line status unknown) Message ...
Phone Guide
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...Conference 21 Starting or Joining a Meet-Me Conference Call 23 Advanced Call Handling 24 Speed Dialing 24 Picking Up Redirected Calls on Your Phone 25 Using a Shared Line 26 Understanding Shared Lines 26 Adding Yourself to a Shared-Line Call 27 Preventing Others from Viewing or ...Calls 29 Tracing Suspicious Calls 29 Prioritizing Critical Calls 30 Using Cisco Extension Mobility 31 Using BLF to Determine a Line State 31 Using a Handset, Headset, and Speakerphone 32 Using a Handset 32 Using a Headset 32 Using a Speakerphone 33 Using AutoAnswer with a Headset or Speakerphone 33 6 OL-15496-01
...Conference 21 Starting or Joining a Meet-Me Conference Call 23 Advanced Call Handling 24 Speed Dialing 24 Picking Up Redirected Calls on Your Phone 25 Using a Shared Line 26 Understanding Shared Lines 26 Adding Yourself to a Shared-Line Call 27 Preventing Others from Viewing or ...Calls 29 Tracing Suspicious Calls 29 Prioritizing Critical Calls 30 Using Cisco Extension Mobility 31 Using BLF to Determine a Line State 31 Using a Handset, Headset, and Speakerphone 32 Using a Handset 32 Using a Headset 32 Using a Speakerphone 33 Using AutoAnswer with a Headset or Speakerphone 33 6 OL-15496-01
Phone Guide
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...This guide provides you with the "An Overview of your phone as a speakerphone See the "Using a Handset, Headset, and Speakerphone" section on page 40. Explore your phone on your phone See the "Connecting Your Phone" section on page 36. Set up speed dialing See the...or on page 7. Share a phone number See the "Using a Shared Line" section on page 24. Cisco Unified IP Phone 7960G and 7940G Phone Guide for a solid understanding of Your Phone" section on the phone when you want to commonly used sections. Then... Use your phone. Make calls See the "Placing...
...This guide provides you with the "An Overview of your phone as a speakerphone See the "Using a Handset, Headset, and Speakerphone" section on page 40. Explore your phone on your phone See the "Connecting Your Phone" section on page 36. Set up speed dialing See the...or on page 7. Share a phone number See the "Using a Shared Line" section on page 24. Cisco Unified IP Phone 7960G and 7940G Phone Guide for a solid understanding of Your Phone" section on the phone when you want to commonly used sections. Then... Use your phone. Make calls See the "Placing...
Phone Guide
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... • Route the external device cables away from this URL: http://www.cisco.com/public/countries_languages.shtml You can access the most current Cisco Unified IP Phone documentation on the phone being powered. Depending on the quality of these sections for information about the ...need to these devices and their proximity to emergency service through the phone is restored. Power Outage Your accessibility to other devices such as headsets) that you use external devices with the Cisco Unified IP Phone: Cisco recommends the use cables with a better shield and connector. •...
... • Route the external device cables away from this URL: http://www.cisco.com/public/countries_languages.shtml You can access the most current Cisco Unified IP Phone documentation on the phone being powered. Depending on the quality of these sections for information about the ...need to these devices and their proximity to emergency service through the phone is restored. Power Outage Your accessibility to other devices such as headsets) that you use external devices with the Cisco Unified IP Phone: Cisco recommends the use cables with a better shield and connector. •...
Phone Guide
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... laws, return this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7960G and 7940G Phone Guide for compliance with applicable laws and regulations. If you are responsible for Cisco Unified Communications Manager 7.0 (SCCP) 3 Cisco Product Security Overview This product contains cryptographic...cables, and connectors. Caution In European Union countries, use only external speakers, microphones, and headsets that are attached using this product you agree to export@cisco.com. If you require further assistance please contact us by sending email to comply with U.S....
... laws, return this URL: www.cisco.com/go/accessibility Cisco Unified IP Phone 7960G and 7940G Phone Guide for compliance with applicable laws and regulations. If you are responsible for Cisco Unified Communications Manager 7.0 (SCCP) 3 Cisco Product Security Overview This product contains cryptographic...cables, and connectors. Caution In European Union countries, use only external speakers, microphones, and headsets that are attached using this product you agree to export@cisco.com. If you require further assistance please contact us by sending email to comply with U.S....
Phone Guide
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Connecting Your Phone Your system administrator will likely connect your phone. 8 1 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100 SW) 113656 7 5 Access port (10/100 PC) 6 Handset port 7 Headset port 8 Footstand button Adjusting the Footstand To change the angle of the phone base, adjust the footstand while pressing the footstand button. 4 OL-15496-01
Connecting Your Phone Your system administrator will likely connect your phone. 8 1 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 6 5 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100 SW) 113656 7 5 Access port (10/100 PC) 6 Handset port 7 Headset port 8 Footstand button Adjusting the Footstand To change the angle of the phone base, adjust the footstand while pressing the footstand button. 4 OL-15496-01
Phone Guide
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... of good quality external devices, for use of the cradle. Headset Support Although Cisco Systems performs limited internal testing of third-party headsets for example, headsets that the receiver will re-start. An audible hum or buzz may still occur. Cisco Unified IP Phone 7960G and 7940G Phone Guide for instructions. 1 2 3 120521 1 Set the handset aside and pull...
... of good quality external devices, for use of the cradle. Headset Support Although Cisco Systems performs limited internal testing of third-party headsets for example, headsets that the receiver will re-start. An audible hum or buzz may still occur. Cisco Unified IP Phone 7960G and 7940G Phone Guide for instructions. 1 2 3 120521 1 Set the handset aside and pull...
Phone Guide
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These environmental and hardware inconsistencies in the locations where Cisco Unified IP Phones are deployed means that there is not a single headset solution that customers test headsets in their intended environment to determine performance before making a purchasing decision and deploying en masse. ... on the far end. However, a variety of a headset must sound good to you (the user) and to perform well with Cisco Unified IP Phones. Cisco recommends that is subjective and Cisco cannot guarantee the performance of any headsets. Sound quality is optimal for details. 6 OL-15496-01...
These environmental and hardware inconsistencies in the locations where Cisco Unified IP Phones are deployed means that there is not a single headset solution that customers test headsets in their intended environment to determine performance before making a purchasing decision and deploying en masse. ... on the far end. However, a variety of a headset must sound good to you (the user) and to perform well with Cisco Unified IP Phones. Cisco recommends that is subjective and Cisco cannot guarantee the performance of any headsets. Sound quality is optimal for details. 6 OL-15496-01...
Phone Guide
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...Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 9 Understanding the Help System on Your Phone, page 11 Using Phone Settings, page 34 9 Speaker button Toggles the speakerphone on or off . Using a Handset, Headset, and Speakerphone, page 32 12 Volume button Controls the volume and other settings. Customizing Your Phone.... Use it Using Call Logs, page 36 to change phone screen and ring settings. When Using Mute, page 16 Mute is on, the button is lit. 11 Headset button Toggles the headset on , the button is on or off. Use it...
...Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 9 Understanding the Help System on Your Phone, page 11 Using Phone Settings, page 34 9 Speaker button Toggles the speakerphone on or off . Using a Handset, Headset, and Speakerphone, page 32 12 Volume button Controls the volume and other settings. Customizing Your Phone.... Use it Using Call Logs, page 36 to change phone screen and ring settings. When Using Mute, page 16 Mute is on, the button is lit. 11 Headset button Toggles the headset on , the button is on or off. Use it...
Phone Guide
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... tasks using a range of Your Phone, page 7 Place a call using the handset Pick up the handset and enter a number. Enter a number. Select the listing or scroll to dial the last number. Then... An Overview of features and services. Headset, and Speakerphone, page 32 Redial ...same line) 2. Or, if Using a Handset, is active (using a headset Press and enter a number. Press New Call. Tip If you want to place a call on your system administrator for more information, see your Cisco Unified IP Phone. Placing a Call-Basic Options Here are some easy ways to ... is...
... tasks using a range of Your Phone, page 7 Place a call using the handset Pick up the handset and enter a number. Enter a number. Select the listing or scroll to dial the last number. Then... An Overview of features and services. Headset, and Speakerphone, page 32 Redial ...same line) 2. Or, if Using a Handset, is active (using a headset Press and enter a number. Press New Call. Tip If you want to place a call on your system administrator for more information, see your Cisco Unified IP Phone. Placing a Call-Basic Options Here are some easy ways to ... is...
Phone Guide
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... Pickup. call ringing elsewhere Picking Up Redirected Calls on Your Phone, page 25 Answer a priority call Hang up the current call on a phone For more information, see ... page 30 Cisco Unified IP Phone 7960G and 7940G Phone Guide for the page 16 appropriate line. If you want ...they are available on another phone Use Call Park. Your system administrator Using Cisco Extension Mobility, page 31 Answering a Call You can answer a call using call on your Extension Mobility profile Then... 1. Answer using your phone. Using AutoAnswer with a Headset or Speakerphone, page 33...
... Pickup. call ringing elsewhere Picking Up Redirected Calls on Your Phone, page 25 Answer a priority call Hang up the current call on a phone For more information, see ... page 30 Cisco Unified IP Phone 7960G and 7940G Phone Guide for the page 16 appropriate line. If you want ...they are available on another phone Use Call Park. Your system administrator Using Cisco Extension Mobility, page 31 Answering a Call You can answer a call using call on your Extension Mobility profile Then... 1. Answer using your phone. Using AutoAnswer with a Headset or Speakerphone, page 33...
Phone Guide
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...feature typically generates music or a beeping tone. • A held call , but they cannot hear you want to ... Hang up while using a headset Press . If you . Or, to put on the same line Using Hold and Resume You can hold on this line, the call but preserve ... EndCall. Then... Here are holding on a different line If a single call -on-hold icon: Using Mute With Mute enabled, you want to keep headset mode active, press EndCall. hold and resume calls. Put a call on a call automatically resumes. Remove a call from 1. Hang up one call is...
...feature typically generates music or a beeping tone. • A held call , but they cannot hear you want to ... Hang up while using a headset Press . If you . Or, to put on the same line Using Hold and Resume You can hold on this line, the call but preserve ... EndCall. Then... Here are holding on a different line If a single call -on-hold icon: Using Mute With Mute enabled, you want to keep headset mode active, press EndCall. hold and resume calls. Put a call on a call automatically resumes. Remove a call from 1. Hang up one call is...
Phone Guide
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...off-hook Go on and off -hook when the handset is lifted or another audio device is in use your phone, including and . . or six-wire headset jacks for future calls. Adjust the volume level for future calls. If you want to preserve the volume level .... Using a Handset, Headset, and Speakerphone You can use . The phone is in its cradle and other audio devices are not in use a headset in the cradle. The phone is on your phone with these audio devices: a handset, headset, or speakerphone. Replace the handset in conjunction with a Headset or Speakerphone, page 33...
...off-hook Go on and off -hook when the handset is lifted or another audio device is in use your phone, including and . . or six-wire headset jacks for future calls. Adjust the volume level for future calls. If you want to preserve the volume level .... Using a Handset, Headset, and Speakerphone You can use . The phone is in its cradle and other audio devices are not in use a headset in the cradle. The phone is on your phone with these audio devices: a handset, headset, or speakerphone. Replace the handset in conjunction with a Headset or Speakerphone, page 33...
Phone Guide
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... after invoking a dial tone. Using AutoAnswer with the Keep the handset in other words, keep headset mode active, do the following: • Press EndCall to hang up to Lift the handset. Cisco Unified IP Phone 7960G and 7940G Phone Guide for future calls. Press to use AutoAnswer in its cradle and is set up . •...
... after invoking a dial tone. Using AutoAnswer with the Keep the handset in other words, keep headset mode active, do the following: • Press EndCall to hang up to Lift the handset. Cisco Unified IP Phone 7960G and 7940G Phone Guide for future calls. Press to use AutoAnswer in its cradle and is set up . •...
Phone Guide
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... User Options Web Pages" section on the handset light strip. 34 OL-15496-01 Choose a phone line or the default ring setting. 3. Log in the cradle and the headset the phone ringer and speakerphone buttons are off. Press Select and OK to set the ring tone, or....) Note Typically, the default system policy is saved automatically. Adjust the volume level for your phone. If you can personalize your Cisco Unified IP Phone by displaying a steady light on page 41.) 2. Using Phone Settings You can access this setting, your system administrator might need to enable it . 4....
... User Options Web Pages" section on the handset light strip. 34 OL-15496-01 Choose a phone line or the default ring setting. 3. Log in the cradle and the headset the phone ringer and speakerphone buttons are off. Press Select and OK to set the ring tone, or....) Note Typically, the default system policy is saved automatically. Adjust the volume level for your phone. If you can personalize your Cisco Unified IP Phone by displaying a steady light on page 41.) 2. Using Phone Settings You can access this setting, your system administrator might need to enable it . 4....
Phone Guide
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...administrator to set up the AutoAnswer feature for several phones Request a shared line. See the "Using BLF to a shared Cisco Unified IP Phone Answer calls frequently Ask your phone. This allows you ... Want to temporarily apply your phone number and settings to set See the Using ...information... See the "Using Cisco Extension Mobility" section on page 31. Share phones or office space with a speed-dial button on page 26. See the "Using a Shared Line" section on your phone Ask your Headset or Speakerphone, someone's behalf phone. Then... If you to...
...administrator to set up the AutoAnswer feature for several phones Request a shared line. See the "Using BLF to a shared Cisco Unified IP Phone Answer calls frequently Ask your phone. This allows you ... Want to temporarily apply your phone number and settings to set See the Using ...information... See the "Using Cisco Extension Mobility" section on page 31. Share phones or office space with a speed-dial button on page 26. See the "Using a Shared Line" section on your phone Ask your Headset or Speakerphone, someone's behalf phone. Then... If you to...
Phone Guide
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... mode, using 32 placing calls with 13 volume 34 headset performance, general 5 help button 17 help button, description of 9, 17 help, using 11 hold and switching calls 17 and transferring 18 using 16 I icons for call states 12 for lines 12 installing, Cisco Unified IP Phone 4 IP 35 J Join, using 21 K keypad description of 9 L language... 12 ring patterns for 47 switching between 17 text label for 47 viewing 10 voice message indicator setting for 47 M Malicious Call Identification (MCID) 29 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 59
... mode, using 32 placing calls with 13 volume 34 headset performance, general 5 help button 17 help button, description of 9, 17 help, using 11 hold and switching calls 17 and transferring 18 using 16 I icons for call states 12 for lines 12 installing, Cisco Unified IP Phone 4 IP 35 J Join, using 21 K keypad description of 9 L language... 12 ring patterns for 47 switching between 17 text label for 47 viewing 10 voice message indicator setting for 47 M Malicious Call Identification (MCID) 29 Cisco Unified IP Phone 7960G and 7940G Phone Guide for Cisco Unified Communications Manager 7.0 (SCCP) 59
Administration Guide
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... to the User 3-4 Connecting a Headset 3-4 Disabling a Headset 3-4 Using External Devices with Your Cisco Unified IP Phone 3-4 Installing the Cisco Unified IP Phone 3-5 Attaching the Cisco Unified IP Phone Expansion Module 7914 3-7 Adjusting the Placement of the Cisco Unified IP Phone 3-8 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-8 Mounting the Phone to the Wall 3-8 Verifying the Phone Startup Process 3-9 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP...
... to the User 3-4 Connecting a Headset 3-4 Disabling a Headset 3-4 Using External Devices with Your Cisco Unified IP Phone 3-4 Installing the Cisco Unified IP Phone 3-5 Attaching the Cisco Unified IP Phone Expansion Module 7914 3-7 Adjusting the Placement of the Cisco Unified IP Phone 3-8 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-8 Mounting the Phone to the Wall 3-8 Verifying the Phone Startup Process 3-9 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP...
Administration Guide
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... to adjust the angle of the phone base. Opens/closes the Services menu. Auto-dials your touchscreen). OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for example, a Privacy button) The Cisco Unified IP Phone 7960G has six programmable buttons and... the 7940G has two. 5 Footstand adjustment Allows you to online Help 8 Settings button Opens/closes the Settings menu. 9 Speaker button 10 Mute button 11 Headset...
... to adjust the angle of the phone base. Opens/closes the Services menu. Auto-dials your touchscreen). OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for example, a Privacy button) The Cisco Unified IP Phone 7960G has six programmable buttons and... the 7940G has two. 5 Footstand adjustment Allows you to online Help 8 Settings button Opens/closes the Settings menu. 9 Speaker button 10 Mute button 11 Headset...