Administration Guide
Page 5
... xvi Document Conventions xvi An Overview of the Cisco Unified IP Phone 1-1 Understanding the Cisco Unified IP Phones 7906G and 7911G 1-2 What Networking Protocols Are Used? 1-4 What Features are Supported? 1-9 Feature Overview 1-10 Configuring Telephony Features 1-11 Configuring Network Parameters Using the Cisco Unified IP Phone 1-11 Providing Users with Feature Information 1-12 Understanding Security Features for Cisco Unified IP Phones 1-12 Overview of Supported Security Features 1-15 Understanding...
... xvi Document Conventions xvi An Overview of the Cisco Unified IP Phone 1-1 Understanding the Cisco Unified IP Phones 7906G and 7911G 1-2 What Networking Protocols Are Used? 1-4 What Features are Supported? 1-9 Feature Overview 1-10 Configuring Telephony Features 1-11 Configuring Network Parameters Using the Cisco Unified IP Phone 1-11 Providing Users with Feature Information 1-12 Understanding Security Features for Cisco Unified IP Phones 1-12 Overview of Supported Security Features 1-15 Understanding...
Administration Guide
Page 6
... and Installing Cisco Unified IP Phones 1-25 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-26 Checklist for Configuring the Cisco Unified IP Phones 7906G and 7911G in Cisco Unified Communications Manager 1-27 Installing Cisco Unified IP Phones 1-32 Checklist for Installing the Cisco Unified IP Phones 7906G and 7911G 1-32 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified Communications Products 2-2 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager...
... and Installing Cisco Unified IP Phones 1-25 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-26 Checklist for Configuring the Cisco Unified IP Phones 7906G and 7911G in Cisco Unified Communications Manager 1-27 Installing Cisco Unified IP Phones 1-32 Checklist for Installing the Cisco Unified IP Phones 7906G and 7911G 1-32 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified Communications Products 2-2 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager...
Administration Guide
Page 7
... Cisco Unified IP Phones 7906G and 7911G Components 3-3 Network and Access Ports 3-4 Handset 3-4 Speaker 3-4 Monitor Mode 3-5 Group Listen Mode 3-5 Headset 3-6 Audio Quality Subjective to User 3-7 Connecting a Headset 3-7 Using External Devices with Your Cisco Unified IP Phone 3-8 Installing the Cisco Unified IP Phone 3-8 Mounting the Phone to a Wall 3-15 Verifying the Phone Startup Process 3-16 Configuring Startup Network Settings 3-16 Configuring Security on the Cisco Unified IP Phone 3-17 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified...
... Cisco Unified IP Phones 7906G and 7911G Components 3-3 Network and Access Ports 3-4 Handset 3-4 Speaker 3-4 Monitor Mode 3-5 Group Listen Mode 3-5 Headset 3-6 Audio Quality Subjective to User 3-7 Connecting a Headset 3-7 Using External Devices with Your Cisco Unified IP Phone 3-8 Installing the Cisco Unified IP Phone 3-8 Mounting the Phone to a Wall 3-15 Verifying the Phone Startup Process 3-16 Configuring Startup Network Settings 3-16 Configuring Security on the Cisco Unified IP Phone 3-17 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified...
Administration Guide
Page 8
... 4 C H A P T E R 5 C H A P T E R Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phones 7906G and 7911G 4-1 Displaying a Configuration Menu 4-3 Unlocking and Locking Options 4-4 Editing the Values of an Option Setting 4-5 Overview of Options Configurable from a Phone 4-6 Network Configuration Menu 4-7 Device Configuration Menu 4-15 CallManager Configuration Menu 4-15 SIP Configuration Menu (SIP Phones Only) 4-17 SIP General Configuration Menu 4-17 Line Settings Menu 4-19 Call Preferences Menu (SIP Phones...
... 4 C H A P T E R 5 C H A P T E R Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phones 7906G and 7911G 4-1 Displaying a Configuration Menu 4-3 Unlocking and Locking Options 4-4 Editing the Values of an Option Setting 4-5 Overview of Options Configurable from a Phone 4-6 Network Configuration Menu 4-7 Device Configuration Menu 4-15 CallManager Configuration Menu 4-15 SIP Configuration Menu (SIP Phones Only) 4-17 SIP General Configuration Menu 4-17 Line Settings Menu 4-19 Call Preferences Menu (SIP Phones...
Administration Guide
Page 9
... Ring Types 6-4 Configuring a Custom Phone Ring 6-4 Creating Custom Background Images 6-5 List.xml File Format Requirements 6-5 PNG File Requirements for Custom Background Images 6-6 Configuring a Custom Background Image 6-7 Configuring Wideband Codec 6-8 7 C H A P T E R Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-3 Status Messages Screen 7-4 Network Statistics Screen 7-14 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager...
... Ring Types 6-4 Configuring a Custom Phone Ring 6-4 Creating Custom Background Images 6-5 List.xml File Format Requirements 6-5 PNG File Requirements for Custom Background Images 6-6 Configuring a Custom Background Image 6-7 Configuring Wideband Codec 6-8 7 C H A P T E R Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-3 Status Messages Screen 7-4 Network Statistics Screen 7-14 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager...
Administration Guide
Page 10
... 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Registering the Phone with Cisco Unified Communications Manager 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-5 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-6 Verifying Cisco Unified Communications Manager Settings 9-6 Cisco Unified Communications Manager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager...
... 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Registering the Phone with Cisco Unified Communications Manager 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-5 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-6 Verifying Cisco Unified Communications Manager Settings 9-6 Cisco Unified Communications Manager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager...
Administration Guide
Page 11
... Information 9-28 Cleaning the Cisco Unified IP Phone 9-28 A A P P E N D I X Providing Information to Users A-1 How Users Obtain Support for the Cisco Unified IP Phone A-1 Giving Users Access to the User Options Web Pages A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-3 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 xi OL...
... Information 9-28 Cleaning the Cisco Unified IP Phone 9-28 A A P P E N D I X Providing Information to Users A-1 How Users Obtain Support for the Cisco Unified IP Phone A-1 Giving Users Access to the User Options Web Pages A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-3 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 xi OL...
Administration Guide
Page 12
Contents B A P P E N D I X C A P P E N D I X D A P P E N D I X INDEX How Users Configure Personal Directory Entries A-4 Applying the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7906G and 7911G B-1 Supporting International Users C-1 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-2 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 xii OL-14585-01
Contents B A P P E N D I X C A P P E N D I X D A P P E N D I X INDEX How Users Configure Personal Directory Entries A-4 Applying the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7906G and 7911G B-1 Supporting International Users C-1 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-2 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 xii OL-14585-01
Administration Guide
Page 13
... need to perform in Cisco Unified Communications Manager (formerly Cisco Unified CallManager) or other network devices. Preface Overview Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified Communications Manager 6.1 provides the information you need to understand, install, configure, manage, and troubleshoot the Cisco Unified IP Phones 7906G and 7911G in a Voice-over-IP (VoIP) network. Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many...
... need to perform in Cisco Unified Communications Manager (formerly Cisco Unified CallManager) or other network devices. Preface Overview Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified Communications Manager 6.1 provides the information you need to understand, install, configure, manage, and troubleshoot the Cisco Unified IP Phones 7906G and 7911G in a Voice-over-IP (VoIP) network. Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many...
Administration Guide
Page 14
... the IP Phone" Cisco Unified IP Phone Chapter 2, "Preparing to Install the Cisco Unified IP Phone on Your Network" Describes how the Cisco Unified IP Phone interacts with other key Unified Communications components, and provides an overview of the tasks required prior to installation Chapter 3, "Setting Up the Cisco Unified IP Phone" Describes how to properly and safely install and configure the Cisco Unified IP Phone on your network Chapter 4, "Configuring Settings on the Cisco Unified IP Phone" Describes...
... the IP Phone" Cisco Unified IP Phone Chapter 2, "Preparing to Install the Cisco Unified IP Phone on Your Network" Describes how the Cisco Unified IP Phone interacts with other key Unified Communications components, and provides an overview of the tasks required prior to installation Chapter 3, "Setting Up the Cisco Unified IP Phone" Describes how to properly and safely install and configure the Cisco Unified IP Phone on your network Chapter 4, "Configuring Settings on the Cisco Unified IP Phone" Describes...
Administration Guide
Page 19
... information, refer to the manufacturer documentation of Configuring and Installing Cisco Unified IP Phones, page 1-25 Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity to a Cisco Unified IP Phone might cause interference. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified IP Phones, page 1-12 • Overview of the interfering device. The Cisco Unified IP Phone, like a standard digital business telephone, allowing you...
... information, refer to the manufacturer documentation of Configuring and Installing Cisco Unified IP Phones, page 1-25 Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity to a Cisco Unified IP Phone might cause interference. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified IP Phones, page 1-12 • Overview of the interfering device. The Cisco Unified IP Phone, like a standard digital business telephone, allowing you...
Administration Guide
Page 20
... (applies to a core set of the Cisco Unified IP Phones 7906G and 7911G. Secure Media and Signaling - The Cisco Unified IP Phones 7906G and 7911G: • Provides a graphical display with dynamic softkeys, icons, and scrollable directories for both Cisco inline power or IEEE 802.3af Power over Ethernet • Supports enhanced security features including: - Authenticated Configuration • Supports enhanced calling features plus...
... (applies to a core set of the Cisco Unified IP Phones 7906G and 7911G. Secure Media and Signaling - The Cisco Unified IP Phones 7906G and 7911G: • Provides a graphical display with dynamic softkeys, icons, and scrollable directories for both Cisco inline power or IEEE 802.3af Power over Ethernet • Supports enhanced security features including: - Authenticated Configuration • Supports enhanced calling features plus...
Administration Guide
Page 23
... 1-1 Supported Networking Protocols on all Cisco-manufactured equipment. If you must manually configure the IP address, subnet mask, gateway, and a TFTP server on the phone. If disabled, you are using BootP to assign IP addresses to copy firmware or other devices in the Cisco Unified Communications Manager System Guide. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 1-5
... 1-1 Supported Networking Protocols on all Cisco-manufactured equipment. If you must manually configure the IP address, subnet mask, gateway, and a TFTP server on the phone. If disabled, you are using BootP to assign IP addresses to copy firmware or other devices in the Cisco Unified Communications Manager System Guide. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 1-5
Administration Guide
Page 24
...protocol (similar to CDP) that addresses and sends packets across the Internet and the World Wide Web. Cisco Unified IP Phone 7906G and 7911G for 802.1X authentication. The IEEE 802.1X standard defines a client-server-based access ...Cisco Unified IP Phones" section on the Cisco Unified IP Phone (continued) Networking Protocol HyperText Transfer Protocol (HTTP) IEEE 802.1X Internet Protocol (IP) Link Layer Discovery Protocol (LLDP) Purpose Usage Notes HTTP is enabled on the phone, you are using the Cisco Unified IP Phone with Dynamic Host Configuration Protocol (DHCP). IP...
...protocol (similar to CDP) that addresses and sends packets across the Internet and the World Wide Web. Cisco Unified IP Phone 7906G and 7911G for 802.1X authentication. The IEEE 802.1X standard defines a client-server-based access ...Cisco Unified IP Phones" section on the Cisco Unified IP Phone (continued) Networking Protocol HyperText Transfer Protocol (HTTP) IEEE 802.1X Internet Protocol (IP) Link Layer Discovery Protocol (LLDP) Purpose Usage Notes HTTP is enabled on the phone, you are using the Cisco Unified IP Phone with Dynamic Host Configuration Protocol (DHCP). IP...
Administration Guide
Page 25
... to products. RTCP works with RTP to send and receive real-time voice traffic from other phones and gateways. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for transporting real-time data, such as interactive voice and video, over data networks... see the "Network Configuration" section on RTP streams. RTCP is an extension of the Cisco Unified IP Phone What Networking Protocols Are Used? For SRTP to RTP. SRTP is a standard protocol for Cisco Unified Communications Manager 6.1 1-7 SRTP adds security by using Cisco Unified Communications Manager. communicate ...
... to products. RTCP works with RTP to send and receive real-time voice traffic from other phones and gateways. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for transporting real-time data, such as interactive voice and video, over data networks... see the "Network Configuration" section on RTP streams. RTCP is an extension of the Cisco Unified IP Phone What Networking Protocols Are Used? For SRTP to RTP. SRTP is a standard protocol for Cisco Unified Communications Manager 6.1 1-7 SRTP adds security by using Cisco Unified Communications Manager. communicate ...
Administration Guide
Page 26
... can be used to be configured on a global basis by all endpoints in Signaling allows call control. Cisco Unified IP Phone 7906G and 7911G for call information to RFC 3261) that are supported by Cisco Unified Communications Manager or Media Gateway in operation. SCCP is proprietary to Cisco Systems. Cisco Unified IP Phones use TCP to connect to Cisco Unified Communications Manager and to be...
... can be used to be configured on a global basis by all endpoints in Signaling allows call control. Cisco Unified IP Phone 7906G and 7911G for call information to RFC 3261) that are supported by Cisco Unified Communications Manager or Media Gateway in operation. SCCP is proprietary to Cisco Systems. Cisco Unified IP Phones use TCP to connect to Cisco Unified Communications Manager and to be...
Administration Guide
Page 27
... section includes the following topics: • Feature Overview, page 1-10 • Configuring Telephony Features, page 1-11 OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for securing and authenticating communications. When security is a connectionless messaging Cisco Unified IP Phones receive and (UDP) protocol for delivery of the Cisco Unified IP Phone What Features are Supported? Trivial File Transfer Protocol (TFTP) TFTP allows you...
... section includes the following topics: • Feature Overview, page 1-10 • Configuring Telephony Features, page 1-11 OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for securing and authenticating communications. When security is a connectionless messaging Cisco Unified IP Phones receive and (UDP) protocol for delivery of the Cisco Unified IP Phone What Features are Supported? Trivial File Transfer Protocol (TFTP) TFTP allows you...
Administration Guide
Page 28
... "Setting Up Services" section on the Cisco Unified IP Phone," for more information. 1-10 Cisco Unified IP Phone 7906G and 7911G for co-workers contact information directly from it , you with Feature Information, page 1-12 Feature Overview Cisco Unified IP Phones provide core business features, such as weather, stocks, quote of the Cisco Unified IP Phone • Configuring Network Parameters Using the Cisco Unified IP Phone, page 1-11 • Providing Users with...
... "Setting Up Services" section on the Cisco Unified IP Phone," for more information. 1-10 Cisco Unified IP Phone 7906G and 7911G for co-workers contact information directly from it , you with Feature Information, page 1-12 Feature Overview Cisco Unified IP Phones provide core business features, such as weather, stocks, quote of the Cisco Unified IP Phone • Configuring Network Parameters Using the Cisco Unified IP Phone, page 1-11 • Providing Users with...
Administration Guide
Page 29
... the Cisco Unified IP Phone" section on page 5-2 and Cisco Unified Communications Manager Administration Guide for Cisco Unified Communications Manager 6.1 1-11 You can also use the context-sensitive help available within the application for the Cisco Unified IP Phone from the Cisco Unified Communications Manager Administration application. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for additional information. Related Topics • Configuring Settings on the Cisco Unified IP Phone, page 4-1 • Configuring Features...
... the Cisco Unified IP Phone" section on page 5-2 and Cisco Unified Communications Manager Administration Guide for Cisco Unified Communications Manager 6.1 1-11 You can also use the context-sensitive help available within the application for the Cisco Unified IP Phone from the Cisco Unified Communications Manager Administration application. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for additional information. Related Topics • Configuring Settings on the Cisco Unified IP Phone, page 4-1 • Configuring Features...
Administration Guide
Page 30
... media stream tampering. 1-12 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified IP Phones Chapter 1 An Overview of the key information that you can view and order various user guides, including wallet cards. For a summary of some of the Cisco Unified IP Phone For more information about configuring features and viewing statistics from the phone, see Chapter 4, "Configuring Settings on the Cisco Unified IP Phone," and see Appendix...
... media stream tampering. 1-12 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified IP Phones Chapter 1 An Overview of the key information that you can view and order various user guides, including wallet cards. For a summary of some of the Cisco Unified IP Phone For more information about configuring features and viewing statistics from the phone, see Chapter 4, "Configuring Settings on the Cisco Unified IP Phone," and see Appendix...