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... Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading the Firmware 18 Installing the Firmware 18 Using the Web-Based Configuration Utility 19 Allowing Web Access to the IP Phone 20 Saving the Configuration...
... Cisco Unified Communications 500 Series for Small Business 14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading the Firmware 18 Installing the Firmware 18 Using the Web-Based Configuration Utility 19 Allowing Web Access to the IP Phone 20 Saving the Configuration...
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...Configuring Phone Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 Configuring the Screen Saver 51 Configuring the LCD Contrast 53 Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) 53 Configuring... 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
...Configuring Phone Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 Configuring the Screen Saver 51 Configuring the LCD Contrast 53 Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) 53 Configuring... 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
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... 79 Initiating Pairing from Your Bluetooth-Enabled Mobile Phone 80 Enabling SMS Messaging 81 Enabling and Configuring the Phone Web Server 82 Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not Disturb...
... 79 Initiating Pairing from Your Bluetooth-Enabled Mobile Phone 80 Enabling SMS Messaging 81 Enabling and Configuring the Phone Web Server 82 Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not Disturb...
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... Support 91 Configuring XML Services 91 Configuring Music On Hold 94 Configuring Extension Mobility 94 Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) 95 Configuring the User Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP, and NAT 98 SIP and Cisco IP Phones 98...
... Support 91 Configuring XML Services 91 Configuring Music On Hold 94 Configuring Extension Mobility 94 Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) 95 Configuring the User Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP, and NAT 98 SIP and Cisco IP Phones 98...
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... Settings for Extensions 114 Configuring a SIP Proxy Server Configuring Subscriber Information Parameters Configuring the IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP-ALG Router...
... Settings for Extensions 114 Configuring a SIP Proxy Server Configuring Subscriber Information Parameters Configuring the IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP-ALG Router...
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...Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2 150 Configuring the VPN on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration... Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
...Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2 150 Configuring the VPN on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration... Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
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... or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your IP Phone 188 Managing the Time and Date 189 Configuring Daylight Saving Time 190 Daylight Saving Time Examples 191...
... or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your IP Phone 188 Managing the Time and Date 189 Configuring Daylight Saving Time 190 Daylight Saving Time Examples 191...
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... Dial Plans on the IP Phone 204 Resetting the Control Timers 205 Chapter 9: Configuring LED Patterns LED Script Examples LED Pattern 206 209 209 Appendix A: Cisco SPA IP Phone Field Reference 211 Info Tab 212 System Information 212 Network Configuration (SPCP) 215 VPN Status (Cisco SPA525G or Cisco SPA525G2 Only) 216 Product Information 216 Phone Status 217 Ext Status 218...
... Dial Plans on the IP Phone 204 Resetting the Control Timers 205 Chapter 9: Configuring LED Patterns LED Script Examples LED Pattern 206 209 209 Appendix A: Cisco SPA IP Phone Field Reference 211 Info Tab 212 System Information 212 Network Configuration (SPCP) 215 VPN Status (Cisco SPA525G or Cisco SPA525G2 Only) 216 Product Information 216 Phone Status 217 Ext Status 218...
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... Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
... Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
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1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
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... Console units can be configured by using the same phone web user interface for the IP phone to which the Cisco Attendant Console is an accessory console for each product. The Cisco Attendant Console can can be made or received with the attachment arm provided. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 12...
... Console units can be configured by using the same phone web user interface for the IP phone to which the Cisco Attendant Console is an accessory console for each product. The Cisco Attendant Console can can be made or received with the attachment arm provided. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 12...
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...). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 13 The Cisco SPA IP phones support Session Initiation Protocol (SIP). Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending on the type of equipment used by your configuration can be used as part of a Cisco SPA9000 Voice System phone network, any vendor SIP network, or Cisco Unified...
...). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 13 The Cisco SPA IP phones support Session Initiation Protocol (SIP). Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending on the type of equipment used by your configuration can be used as part of a Cisco SPA9000 Voice System phone network, any vendor SIP network, or Cisco Unified...
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... supports SIP. For information on configuring the network phone system, refer to a Cisco UC320W. Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is connected to the Cisco UC320W Administration Guide. The Cisco SPA9000 Voice System uses standard TCP/IP protocols and can configure and manage the Cisco SPA IP phones by using the Interactive Voice...
... supports SIP. For information on configuring the network phone system, refer to a Cisco UC320W. Cisco Unified Communications 500 Series for Small Business The Cisco Unified Communications 500 Series for Small Business is connected to the Cisco UC320W Administration Guide. The Cisco SPA9000 Voice System uses standard TCP/IP protocols and can configure and manage the Cisco SPA IP phones by using the Interactive Voice...
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... (also referred to do so. See the "Updating Profiles and Firmware" section on or configured to as the Cisco SPA IP phones. Cisco SPA525G and Cisco SPA525G2 • Configuration Utility-You can download the latest phone firmware configuration utility from the related product page on the same subnetwork as a profile) includes parameters that utility to upgrade that firmware.) •...
... (also referred to do so. See the "Updating Profiles and Firmware" section on or configured to as the Cisco SPA IP phones. Cisco SPA525G and Cisco SPA525G2 • Configuration Utility-You can download the latest phone firmware configuration utility from the related product page on the same subnetwork as a profile) includes parameters that utility to upgrade that firmware.) •...
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... Scroll to Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. ...Cisco SPA303, Cisco SPA500 Series STEP 1 Press the Setup button. Getting Started Updating Firmware 1 Determining the Firmware Version To determine the current firmware version: Cisco SPA301G STEP 1 Quickly press the asterisk (*) button four times to Product Info and press Select. STEP 2 Scroll to enter the IVR menu. STEP 2 Enter 150#. The IVR configuration...
... Scroll to Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. ...Cisco SPA303, Cisco SPA500 Series STEP 1 Press the Setup button. Getting Started Updating Firmware 1 Determining the Firmware Version To determine the current firmware version: Cisco SPA301G STEP 1 Quickly press the asterisk (*) button four times to Product Info and press Select. STEP 2 Scroll to enter the IVR menu. STEP 2 Enter 150#. The IVR configuration...
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... Status and press Select. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 Cisco SPA500 Series STEP 1 Press the Setup button. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. The IVR configuration menu is assigned by a DHCP server, so the phone must know the IP address of the Phone Before you update the...
... Status and press Select. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 Cisco SPA500 Series STEP 1 Press the Setup button. Cisco SPA525G or Cisco SPA525G2 STEP 1 Press the Setup button. The IVR configuration menu is assigned by a DHCP server, so the phone must know the IP address of the Phone Before you update the...
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... 1 With your product and download the firmware file. STEP 3 Click Firmware Upgrade Window. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 2 Click Continue after reading the message regarding updating and your browser to the configuration utility for the firmware update. STEP 2 Choose the Firmware Upgrade tab. STEP...
... 1 With your product and download the firmware file. STEP 3 Click Firmware Upgrade Window. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 2 Click Continue after reading the message regarding updating and your browser to the configuration utility for the firmware update. STEP 2 Choose the Firmware Upgrade tab. STEP...
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... your service provider disabled access to the configuration utility, you are using the phone web user interface. STEP 3 Follow the on all of the parameters by using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example, double- however, not...
... your service provider disabled access to the configuration utility, you are using the phone web user interface. STEP 3 Follow the on all of the parameters by using the Cisco SPA IP phones with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco Configuration Assistant (CCA) for example, double- however, not...
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.... • Select Settings > Security Configuration > Web Access Enabled. Cisco SPA303, Cisco SPA500 Series To allow or disallow from the phone viewing of the Web Access Enabled parameter. Getting Started Using the Web-Based Configuration Utility 1 Allowing Web Access to the IP Phone To view the phone parameters by using the phone web user interface, the configuration profile must be enabled.
.... • Select Settings > Security Configuration > Web Access Enabled. Cisco SPA303, Cisco SPA500 Series To allow or disallow from the phone viewing of the Web Access Enabled parameter. Getting Started Using the Web-Based Configuration Utility 1 Allowing Web Access to the IP Phone To view the phone parameters by using the phone web user interface, the configuration profile must be enabled.
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... Series, and WIP310 IP Phone Administration Guide 21 to enable the web server, then press #. To allow or disallow from the phone viewing of the phone web user interface: STEP 1 Press Setup. Cisco WIP310 To allow or disallow from the phone viewing of the Web...choose Settings. STEP 2 To display the Web Server Writable option, select Settings > Network Configuration > Web Server. STEP 4 To save the configuration, press 1; Cisco SPA501G To allow or disallow from the phone viewing of the phone web user interface: STEP 1 In the Home screen, press Select to exit, press...
... Series, and WIP310 IP Phone Administration Guide 21 to enable the web server, then press #. To allow or disallow from the phone viewing of the phone web user interface: STEP 1 Press Setup. Cisco WIP310 To allow or disallow from the phone viewing of the Web...choose Settings. STEP 2 To display the Web Server Writable option, select Settings > Network Configuration > Web Server. STEP 4 To save the configuration, press 1; Cisco SPA501G To allow or disallow from the phone viewing of the phone web user interface: STEP 1 In the Home screen, press Select to exit, press...