Users Manual - English
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... manual thoroughly before using the printer. Brother Laser Printer HL-1230 HL-1440 HL-1450 HL-1470N USER'S GUIDE Please read the FAQs and troubleshooting tips or learn about special printing solutions in a convenient place for your printer needs. Please keep the CD-ROM in the 'Solutions' and 'Customer Education' sections. i The Brother Solutions Center (http://solutions.brother.com) is your one...
... manual thoroughly before using the printer. Brother Laser Printer HL-1230 HL-1440 HL-1450 HL-1470N USER'S GUIDE Please read the FAQs and troubleshooting tips or learn about special printing solutions in a convenient place for your printer needs. Please keep the CD-ROM in the 'Solutions' and 'Customer Education' sections. i The Brother Solutions Center (http://solutions.brother.com) is your one...
Users Manual - English
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CHAPTER 6 6 TROUBLESHOOTING CHAPTER 6 TROUBLESHOOTING Identifying Your Problem First, check the following list and then go to the section listed. Other Problems See "Other Problems" in this chapter. Printout is set up to connect to the correct printer port. Status Monitor Error Message appears See "Error Messages... Message Printouts" in Chapter 3. Paper handling See "Paper Handling" or "Paper Jams and How to Print Correctly" in this chapter. Printer LED is turned on. • All of the protective parts have been removed. • The toner cartridge and drum unit are ...
CHAPTER 6 6 TROUBLESHOOTING CHAPTER 6 TROUBLESHOOTING Identifying Your Problem First, check the following list and then go to the section listed. Other Problems See "Other Problems" in this chapter. Printout is set up to connect to the correct printer port. Status Monitor Error Message appears See "Error Messages... Message Printouts" in Chapter 3. Paper handling See "Paper Handling" or "Paper Jams and How to Print Correctly" in this chapter. Printer LED is turned on. • All of the protective parts have been removed. • The toner cartridge and drum unit are ...
Users Manual - English
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...message that meets Brother's recommended paper specifications. See "Installing Additional Memory" in Chapter 4. Sometimes it is straight. See "Installing Additional Memory" in Chapter 4. • The paper cassette may be out of your document or reduce the print resolution. (For HL-1440, HL-/1450 and HL-/1470N Users) • Expand the printer memory by adding... curled, straighten it back in the paper cassette. • Reduce the amount of your document. The best combination of Paper can I Use?" CHAPTER 6 TROUBLESHOOTING Error Messages in the paper cassette, and then try again.
...message that meets Brother's recommended paper specifications. See "Installing Additional Memory" in Chapter 4. Sometimes it is straight. See "Installing Additional Memory" in Chapter 4. • The paper cassette may be out of your document or reduce the print resolution. (For HL-1440, HL-/1450 and HL-/1470N Users) • Expand the printer memory by adding... curled, straighten it back in the paper cassette. • Reduce the amount of your document. The best combination of Paper can I Use?" CHAPTER 6 TROUBLESHOOTING Error Messages in the paper cassette, and then try again.
Users Manual - English
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... print to prevent automatic reduction of your dealer. 6-3 CHAPTER 6 TROUBLESHOOTING Error message RESOLUTION ADAPTED (The printer has printed the document at a reduced resolution.) TONER EMPTY TONER LOW FUSER MALFUNCTION LASER BD MALFUNCTION SCANNER MALFUNCTION D-RAM ERROR NV-RAM ERROR MAIN MOTOR ...ERROR ENGINE INTERFACE ERROR Action • Reduce the complexity of the resolution. (For HL-1440, HL-1450 and HL-1470N Users) • Expand the printer memory by adding a commercially...
... print to prevent automatic reduction of your dealer. 6-3 CHAPTER 6 TROUBLESHOOTING Error message RESOLUTION ADAPTED (The printer has printed the document at a reduced resolution.) TONER EMPTY TONER LOW FUSER MALFUNCTION LASER BD MALFUNCTION SCANNER MALFUNCTION D-RAM ERROR NV-RAM ERROR MAIN MOTOR ...ERROR ENGINE INTERFACE ERROR Action • Reduce the complexity of the resolution. (For HL-1440, HL-1450 and HL-1470N Users) • Expand the printer memory by adding a commercially...
Users Manual - English
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...following settings in the resolution. (For HL-1440, HL-1450 and HL-1470N Users) • Expand the printer memory by printing an error message as defined in Chapter 4. 6-4 RESOLUTION ADAPTED (The printer has printed the document at a reduced resolution) (For HL-1440, HL-1450 and HL-1470N Users) • Expand the printer memory by adding a commercially available ... before you print to ON by using the supplied Windows driver or RPC program. • Change the following table. Error Message Printouts CHAPTER 6 TROUBLESHOOTING The printer will vary depending on your document.
...following settings in the resolution. (For HL-1440, HL-1450 and HL-1470N Users) • Expand the printer memory by printing an error message as defined in Chapter 4. 6-4 RESOLUTION ADAPTED (The printer has printed the document at a reduced resolution) (For HL-1440, HL-1450 and HL-1470N Users) • Expand the printer memory by adding a commercially available ... before you print to ON by using the supplied Windows driver or RPC program. • Change the following table. Error Message Printouts CHAPTER 6 TROUBLESHOOTING The printer will vary depending on your document.
Users Manual - English
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... not print into the output tray. Paper Handling CHAPTER 6 TROUBLESHOOTING First, ensure that you are using paper that meets Brother recommended paper specifications. A paper jam has occurred. The printer does not print on the specified paper. (For HL-1450 with optional lower tray unit user only) Recommendation • If there is straight. Your application...
... not print into the output tray. Paper Handling CHAPTER 6 TROUBLESHOOTING First, ensure that you are using paper that meets Brother recommended paper specifications. A paper jam has occurred. The printer does not print on the specified paper. (For HL-1450 with optional lower tray unit user only) Recommendation • If there is straight. Your application...
Users Manual - English
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... printing automatically, press the control panel button. Drum Ready Paper Alarm Toner Data Warning After you have just used the printer, some internal parts of the printer, never touch the shaded parts shown in the following steps, you can install the paper cassette first, and then close... to Clear Them When a paper jam occurs, the printer indicates it by using the information in the following diagram. Then try printing again. 6-6 When you open the front or rear cover of the printer are extremely HOT! CHAPTER 6 TROUBLESHOOTING Paper Jams and How to the following description.
... printing automatically, press the control panel button. Drum Ready Paper Alarm Toner Data Warning After you have just used the printer, some internal parts of the printer, never touch the shaded parts shown in the following steps, you can install the paper cassette first, and then close... to Clear Them When a paper jam occurs, the printer indicates it by using the information in the following diagram. Then try printing again. 6-6 When you open the front or rear cover of the printer are extremely HOT! CHAPTER 6 TROUBLESHOOTING Paper Jams and How to the following description.
Users Manual - English
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y Always remove all paper from feeding through the printer at one time and reduces paper jams. 1. This helps prevent multiple sheets of the upper paper cassette. Open the front cover. 6-7 Pull the paper cassette completely out of the printer. 3. Pull the jammed paper up and out of the printer. 2. CHAPTER 6 TROUBLESHOOTING ✏ Note y If a paper jam occurs when using the lower tray unit, check for correct installation of paper from the paper cassette and straighten the stack when new paper is added.
y Always remove all paper from feeding through the printer at one time and reduces paper jams. 1. This helps prevent multiple sheets of the upper paper cassette. Open the front cover. 6-7 Pull the paper cassette completely out of the printer. 3. Pull the jammed paper up and out of the printer. 2. CHAPTER 6 TROUBLESHOOTING ✏ Note y If a paper jam occurs when using the lower tray unit, check for correct installation of paper from the paper cassette and straighten the stack when new paper is added.
Users Manual - English
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Instead, pull the edge of the printer. Caution To prevent damage to the printer caused by static electricity, do not use additional force. CHAPTER 6 TROUBLESHOOTING 4. Pull out the drum unit assembly. If you cannot remove the drum unit assembly easily at this time, do not touch the electrodes shown in the illustration. 6-8 Pull the jammed paper up and out of the jammed paper from the paper cassette. !
Instead, pull the edge of the printer. Caution To prevent damage to the printer caused by static electricity, do not use additional force. CHAPTER 6 TROUBLESHOOTING 4. Pull out the drum unit assembly. If you cannot remove the drum unit assembly easily at this time, do not touch the electrodes shown in the illustration. 6-8 Pull the jammed paper up and out of the jammed paper from the paper cassette. !
Users Manual - English
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Pull the jammed paper out of toner stops. 6. Close the rear cover. 7. Install the paper cassette in the printer. 9. Close the front cover. 6-9 Print a few copies of the test page until the scattering of the fuser unit. Install the drum unit assembly. 8. 5. Open the rear cover. CHAPTER 6 TROUBLESHOOTING ✏ Note If you have to pull the paper toward the back of the printer, the fuser may get dirty 0 with toner powder and it may scatter on the next printouts.
Pull the jammed paper out of toner stops. 6. Close the rear cover. 7. Install the paper cassette in the printer. 9. Close the front cover. 6-9 Print a few copies of the test page until the scattering of the fuser unit. Install the drum unit assembly. 8. 5. Open the rear cover. CHAPTER 6 TROUBLESHOOTING ✏ Note If you have to pull the paper toward the back of the printer, the fuser may get dirty 0 with toner powder and it may scatter on the next printouts.
Users Manual - English
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Other Problems CHAPTER 6 TROUBLESHOOTING Problem The printer cannot print. error message occurs on your PC. Recommendation • Check that the printer cable is not damaged or broken. • If you have an interface-switching device, make sure the correct printer is selected. 6-10 "There was an error writing to LPT1: (or BRUSB) for the printer."
Other Problems CHAPTER 6 TROUBLESHOOTING Problem The printer cannot print. error message occurs on your PC. Recommendation • Check that the printer cable is not damaged or broken. • If you have an interface-switching device, make sure the correct printer is selected. 6-10 "There was an error writing to LPT1: (or BRUSB) for the printer."
Users Manual - English
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Unable to print from application software. Make sure that the supplied Macintosh printer driver is installed correctly. Recommendation • Check that the printer is turned on. • Check that it is selected with USB ✏ Note This section is for HL-1440, HL-1450 and HL-1470N users only. 1 Problem HL-1440 (or HL-1450 and HL-1470N) does not appear in the System Folder and that the USB interface cable is connected correctly. • Check the printer driver is installed in Chooser. CHAPTER 6 TROUBLESHOOTING For Macintosh with Chooser. 6-11
Unable to print from application software. Make sure that the supplied Macintosh printer driver is installed correctly. Recommendation • Check that the printer is turned on. • Check that it is selected with USB ✏ Note This section is for HL-1440, HL-1450 and HL-1470N users only. 1 Problem HL-1440 (or HL-1450 and HL-1470N) does not appear in the System Folder and that the USB interface cable is connected correctly. • Check the printer driver is installed in Chooser. CHAPTER 6 TROUBLESHOOTING For Macintosh with Chooser. 6-11
Users Manual - English
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...toner cartridge. Disable toner save mode may cause this print defect to occur. See "Positioning the Printer" in Chapter 5. • Make sure that you use paper that meets the Brother's recommended specifications. See "Replacing the Drum Unit" in Chapter 1. • If the whole ...Paper can cause the problem. • Make sure that meets the specifications. See "Replacing the Toner Cartridge" in the printer driver. Ghost 6-12 CHAPTER 6 TROUBLESHOOTING Improving the Print Quality This section provides information on . See "Replacing the Drum Unit" in Chapter 5. • Make...
...toner cartridge. Disable toner save mode may cause this print defect to occur. See "Positioning the Printer" in Chapter 5. • Make sure that you use paper that meets the Brother's recommended specifications. See "Replacing the Drum Unit" in Chapter 1. • If the whole ...Paper can cause the problem. • Make sure that meets the specifications. See "Replacing the Toner Cartridge" in the printer driver. Ghost 6-12 CHAPTER 6 TROUBLESHOOTING Improving the Print Quality This section provides information on . See "Replacing the Drum Unit" in Chapter 5. • Make...
Users Manual - English
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... 6-13 See "What Kind of Paper can I Use?" Install a new drum unit. in Chapter 1. • Select the 'Thick paper mode' in the printer driver, or use paper that meets the specifications. See "Cleaning" in Chapter 5. Install a new drum unit. See "Replacing the Drum Unit" in Chapter 5....damaged. A rough surfaced paper may cause this situation to occur. in Chapter 5. See "What Kind of the drum unit. CHAPTER 6 TROUBLESHOOTING Image Defect Samples ABCDEFGH abcdefghijk ABCD abcde 01234 Recommendation • Make sure that you use thinner paper than you use paper that meets the...
... 6-13 See "What Kind of Paper can I Use?" Install a new drum unit. in Chapter 1. • Select the 'Thick paper mode' in the printer driver, or use paper that meets the specifications. See "Cleaning" in Chapter 5. Install a new drum unit. See "Replacing the Drum Unit" in Chapter 5....damaged. A rough surfaced paper may cause this situation to occur. in Chapter 5. See "What Kind of the drum unit. CHAPTER 6 TROUBLESHOOTING Image Defect Samples ABCDEFGH abcdefghijk ABCD abcde 01234 Recommendation • Make sure that you use thinner paper than you use paper that meets the...
Users Manual - English
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... swab until the dust or paper powder on the surface comes off. 6-14 Position the print sample in .). 3. Clean the drum unit as follows: 1. CHAPTER 6 TROUBLESHOOTING Image Defect Samples Recommendation If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the...
... swab until the dust or paper powder on the surface comes off. 6-14 Position the print sample in .). 3. Clean the drum unit as follows: 1. CHAPTER 6 TROUBLESHOOTING Image Defect Samples Recommendation If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the...
Users Manual - English
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See "Replacing the Drum Unit" in . Caution Do not try to clean the surface of 94 mm (3.7 in . Install a new drum unit. White Spots Printed pages have black spots at intervals of 94 mm (3.7 in.). 94 mm 3.7 in. 94 mm 3.7 in .). 6-15 Printed pages have white spots in black text and graphics at intervals of the photosensitive drum with a sharp object, such as a ball-point pen, etc. • The drum unit may be damaged. Recommendation ! CHAPTER 6 TROUBLESHOOTING Image Defect Samples 94 mm 3.7 in. 94 mm 3.7 in Chapter 5.
See "Replacing the Drum Unit" in . Caution Do not try to clean the surface of 94 mm (3.7 in . Install a new drum unit. White Spots Printed pages have black spots at intervals of 94 mm (3.7 in.). 94 mm 3.7 in. 94 mm 3.7 in .). 6-15 Printed pages have white spots in black text and graphics at intervals of the photosensitive drum with a sharp object, such as a ball-point pen, etc. • The drum unit may be damaged. Recommendation ! CHAPTER 6 TROUBLESHOOTING Image Defect Samples 94 mm 3.7 in. 94 mm 3.7 in Chapter 5.
Users Manual - English
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CHAPTER 6 TROUBLESHOOTING Image Defect Samples ABCDEFGH abcdefghijk ABCD abcde 01234 Black Horizontal repetitive defects Toner scatters and stains the printed page. in Chapter 5. • The drum unit may be damaged. ABCDEFGH abcdefghijk ABCD abcde 01234 • Clean the printer interior and the primary corona wire in ... the Toner Cartridge" in the drum unit. See "Improving the Print Quality" in this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. • Make sure that you select the appropriate media type in...
CHAPTER 6 TROUBLESHOOTING Image Defect Samples ABCDEFGH abcdefghijk ABCD abcde 01234 Black Horizontal repetitive defects Toner scatters and stains the printed page. in Chapter 5. • The drum unit may be damaged. ABCDEFGH abcdefghijk ABCD abcde 01234 • Clean the printer interior and the primary corona wire in ... the Toner Cartridge" in the drum unit. See "Improving the Print Quality" in this problem, especially if the printer has not been used for laser printers, the glue from the sheets may be damaged. • Make sure that you select the appropriate media type in...
Users Manual - English
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...guides are using the straight-through output path. See " Printing on Plain Paper from the Paper Cassette" in the paper cassette. CHAPTER 6 TROUBLESHOOTING Image Defect Samples ABCDEFGH abcdefghijk ABCD abcde 01234 Recommendation • You may be too full. in Chapter 5. Turn over the stack of ...paper in Chapter 1. • If you use the printer infrequently, the paper may be damaged. B DEFGH abc efghijk A CD bcde 1 34 Wrinkles or creases • Make sure that the tips of ...
...guides are using the straight-through output path. See " Printing on Plain Paper from the Paper Cassette" in the paper cassette. CHAPTER 6 TROUBLESHOOTING Image Defect Samples ABCDEFGH abcdefghijk ABCD abcde 01234 Recommendation • You may be too full. in Chapter 5. Turn over the stack of ...paper in Chapter 1. • If you use the printer infrequently, the paper may be damaged. B DEFGH abc efghijk A CD bcde 1 34 Wrinkles or creases • Make sure that the tips of ...
Users Manual - English
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Most laser printers have print (leaving 62 printable lines). A "MEMORY FULL" error message occurs. Recommendation • Make sure the printer cable is not connected to allow for this does not clear the error, reduce the complexity of your document or reduce the print resolution. (HL-1440, HL-1450 and HL-1470N only) • Expand the printer memory by...
Most laser printers have print (leaving 62 printable lines). A "MEMORY FULL" error message occurs. Recommendation • Make sure the printer cable is not connected to allow for this does not clear the error, reduce the complexity of your document or reduce the print resolution. (HL-1440, HL-1450 and HL-1470N only) • Expand the printer memory by...
Quick Setup Guide - English
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... another. Please purchase the appropriate interface cable for printer maintenance. Save all your printers, read the FAQs and troubleshooting tips or learn about special printing solutions. Some ... and stays lit. 5 Press the control panel button. Macintosh® ©2001 Brother Industries, Ltd. Follow the instructions in the cassette and below the maximum paper mark... Download the latest drivers and utilities for machine setup and printer driver installation. 1470QSG Eng_front Black Pantone285 Laser Printer HL-1230/1440/1450/1470N Quick Setup Guide Read the "Safety ...
... another. Please purchase the appropriate interface cable for printer maintenance. Save all your printers, read the FAQs and troubleshooting tips or learn about special printing solutions. Some ... and stays lit. 5 Press the control panel button. Macintosh® ©2001 Brother Industries, Ltd. Follow the instructions in the cassette and below the maximum paper mark... Download the latest drivers and utilities for machine setup and printer driver installation. 1470QSG Eng_front Black Pantone285 Laser Printer HL-1230/1440/1450/1470N Quick Setup Guide Read the "Safety ...