Users Manual - English
Page 32
... Label sheets should have an adhesive that have not been folded at the high temperatures in the fuser unit. Types of 0.1 seconds. This damage is more stable at purchase • with sealing flaps...as shown in figure below • with each side folded as shown in contact with a laser machine. Labels should not come in figure below If you are damaged, curled, wrinkled or ...8226; with sealing flaps that is acrylic-based since this material is not covered under any Brother warranty or service agreement. Occasionally you may experience paper feed problems caused by the thickness,...
... Label sheets should have an adhesive that have not been folded at the high temperatures in the fuser unit. Types of 0.1 seconds. This damage is more stable at purchase • with sealing flaps...as shown in figure below • with each side folded as shown in contact with a laser machine. Labels should not come in figure below If you are damaged, curled, wrinkled or ...8226; with sealing flaps that is acrylic-based since this material is not covered under any Brother warranty or service agreement. Occasionally you may experience paper feed problems caused by the thickness,...
Users Manual - English
Page 69
Please DO NOT remove or damage the label. 56 IMPORTANT The fuser unit is marked with a Caution label. To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations. When you move the machine, grasp the side hand holds that are under the scanner.
Please DO NOT remove or damage the label. 56 IMPORTANT The fuser unit is marked with a Caution label. To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations. When you move the machine, grasp the side hand holds that are under the scanner.
Users Manual - English
Page 88
...routine maintenance Examples of paper in the tray or rotate the paper 180° in the input tray. 75 Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Check the paper type and quality. (See Acceptable paper and other print media on ... may cause the problem. (See Acceptable paper and other print media on page 14 and Basic tab in a new drum unit. (See Replacing the drum unit on the CD-ROM.) The drum unit may be damaged. Put in the Software User's Guide on page 103.) The fuser unit may be contaminated.
...routine maintenance Examples of paper in the tray or rotate the paper 180° in the input tray. 75 Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Check the paper type and quality. (See Acceptable paper and other print media on ... may cause the problem. (See Acceptable paper and other print media on page 14 and Basic tab in a new drum unit. (See Replacing the drum unit on the CD-ROM.) The drum unit may be damaged. Put in the Software User's Guide on page 103.) The fuser unit may be contaminated.
Users Manual - English
Page 92
.... (See Replacing a toner cartridge on page 103.) Toner specks The fuser unit may be contaminated. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Clean the corona wire inside the drum unit. (See Cleaning the laser scanner window on page 95 and Cleaning the corona wire on...
.... (See Replacing a toner cartridge on page 103.) Toner specks The fuser unit may be contaminated. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Clean the corona wire inside the drum unit. (See Cleaning the laser scanner window on page 95 and Cleaning the corona wire on...
Users Manual - English
Page 93
Be sure to return the blue tab to the home position (a). (See Cleaning the corona wire on page 103.) The fuser unit may be smudged. Poor fixing Choose Improve Toner Fixing mode in the printer driver. (See Other Print Options (for Windows®) or Print Settings (... on the CD-ROM.) If this selection does not provide enough improvement, choose Thicker Paper in the up position. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Open the back cover and make sure that the two blue levers on page 101.) ...
Be sure to return the blue tab to the home position (a). (See Cleaning the corona wire on page 103.) The fuser unit may be smudged. Poor fixing Choose Improve Toner Fixing mode in the printer driver. (See Other Print Options (for Windows®) or Print Settings (... on the CD-ROM.) If this selection does not provide enough improvement, choose Thicker Paper in the up position. Call Brother Customer Service at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Open the back cover and make sure that the two blue levers on page 101.) ...
Users Manual - English
Page 95
...not rise at a specified seconds, and then turn it . The paper is on page 86.) machine. Do one of the following : Refill the paper in the paper (See Paper jams on page 86.) of the...jams on . machine for problem. The paper is not installed properly. closed. Copy operation in progress Do one of the following : Press Start to copy the scanned pages. Press Stop/Exit and... Tray Out of Memory Print Unable XX Protected Device Cause Action The temperature of fuser unit Turn the power switch off the protect switch of the USB Flash memory drive. 82 Leave the...
...not rise at a specified seconds, and then turn it . The paper is on page 86.) machine. Do one of the following : Refill the paper in the paper (See Paper jams on page 86.) of the...jams on . machine for problem. The paper is not installed properly. closed. Copy operation in progress Do one of the following : Press Start to copy the scanned pages. Press Stop/Exit and... Tray Out of Memory Print Unable XX Protected Device Cause Action The temperature of fuser unit Turn the power switch off the protect switch of the USB Flash memory drive. 82 Leave the...
Users Manual - English
Page 96
... . Drum (See Replacing the drum unit on the USB Flash memory drive with a new one. (See Replacing a toner cartridge on page 129.) 83 Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) Rename the File There is time to replace the fuser unit. Press Stop/Exit. Troubleshooting and...
... . Drum (See Replacing the drum unit on the USB Flash memory drive with a new one. (See Replacing a toner cartridge on page 129.) 83 Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) Rename the File There is time to replace the fuser unit. Press Stop/Exit. Troubleshooting and...
Users Manual - English
Page 104
...in the machine. Troubleshooting and routine maintenance d Pull the tabs at the back of the fuser unit. h Close the front cover. 91 c Open the back cover (back output tray). C g Put the drum unit and toner cartridge assembly back in case you to open the front cover. Paper is ...jammed at the left and right hand sides toward you accidentally spill or scatter toner. f Close the fuser cover and back cover IMPORTANT We recommend that you place the drum unit and toner cartridge assembly on a (back output tray). e Pull the jammed paper out of the machine C...
...in the machine. Troubleshooting and routine maintenance d Pull the tabs at the back of the fuser unit. h Close the front cover. 91 c Open the back cover (back output tray). C g Put the drum unit and toner cartridge assembly back in case you to open the front cover. Paper is ...jammed at the left and right hand sides toward you accidentally spill or scatter toner. f Close the fuser cover and back cover IMPORTANT We recommend that you place the drum unit and toner cartridge assembly on a (back output tray). e Pull the jammed paper out of the machine C...
Users Manual - English
Page 119
... 50,000 pages for PF Kit MP and 100,000 pages for Tray 1. Laser Unit Machine Information C Checking the Serial Number C You can see the machine's Serial Number on the LCD please call Brother Customer Service (in USA) 1-877-BROTHER (1-877-276-8437) (in Canada) 1-877- a Press Menu, 6, ...PF Kit 1 Replace Parts PF Kit 2 Replace Parts Description Replace paper feeding kit for Tray 2. Fuser Unit Replace Parts Replace laser unit. Replace paper feeding kit for PF Kit1, PF Kit2, Fuser and Laser. Checking the Page Counters C You can see the machine's Page Counters for copies, printed pages,...
... 50,000 pages for PF Kit MP and 100,000 pages for Tray 1. Laser Unit Machine Information C Checking the Serial Number C You can see the machine's Serial Number on the LCD please call Brother Customer Service (in USA) 1-877-BROTHER (1-877-276-8437) (in Canada) 1-877- a Press Menu, 6, ...PF Kit 1 Replace Parts PF Kit 2 Replace Parts Description Replace paper feeding kit for Tray 2. Fuser Unit Replace Parts Replace laser unit. Replace paper feeding kit for PF Kit1, PF Kit2, Fuser and Laser. Checking the Page Counters C You can see the machine's Page Counters for copies, printed pages,...
Parts List
Page 3
COVERS 15 9. FRAME L & DRIVE UNIT 1 2. SCANNER 17 10. DUPLEX 9 6. PANEL 23 13. PCB ...25 14. PRINTED MATERIALS 30 16. PACKING MATERIALS 32 17. ACCESSORIES 27 15. CONTENTS 1. PAPER FEEDER 7 5. FUSER UNIT 13 8. OTHERS 35 LASER UNIT 5 4. PAPER TRAY 11 7. ADF 1 19 11. FRAME UNIT 3 3. ADF 2 21 12.
COVERS 15 9. FRAME L & DRIVE UNIT 1 2. SCANNER 17 10. DUPLEX 9 6. PANEL 23 13. PCB ...25 14. PRINTED MATERIALS 30 16. PACKING MATERIALS 32 17. ACCESSORIES 27 15. CONTENTS 1. PAPER FEEDER 7 5. FUSER UNIT 13 8. OTHERS 35 LASER UNIT 5 4. PAPER TRAY 11 7. ADF 1 19 11. FRAME UNIT 3 3. ADF 2 21 12.
Service Manual
Page 14
1. COMPONENTS The equipment consists of the following major components: ADF Unit Scanner Unit Panel Unit NCU PCB Joint Cover ASSY Outer Chute ASSY Back Cover Driver PCB Speaker ASSY Laser Unit Side Cover R Rear Chute ASSY Fuser Unit Access Cover Side Cover L Main PCB Fig. 1-1 Frame Unit Toner LED PCB ASSY Process Cover ASSY PS PCB MP Tray Cover ASSY High-voltage PS PCB Paper Tray 1-1 Confidential
1. COMPONENTS The equipment consists of the following major components: ADF Unit Scanner Unit Panel Unit NCU PCB Joint Cover ASSY Outer Chute ASSY Back Cover Driver PCB Speaker ASSY Laser Unit Side Cover R Rear Chute ASSY Fuser Unit Access Cover Side Cover L Main PCB Fig. 1-1 Frame Unit Toner LED PCB ASSY Process Cover ASSY PS PCB MP Tray Cover ASSY High-voltage PS PCB Paper Tray 1-1 Confidential
Service Manual
Page 21
Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product. 2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential
Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product. 2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential
Service Manual
Page 31
... tray. • When a smaller size paper than A4 or Letter is printed, the temperature on both edges of the fuser unit is much higher than the temperature on the center of the unit where the paper is fed depending on the paper size. 1-18 Confidential Media type setting Print speed (for all models...
... tray. • When a smaller size paper than A4 or Letter is printed, the temperature on both edges of the fuser unit is much higher than the temperature on the center of the unit where the paper is fed depending on the paper size. 1-18 Confidential Media type setting Print speed (for all models...
Service Manual
Page 55
... that the jammed recording paper is ejected correctly or not. Afterwards, the paper is turned by the heat roller and the pressure roller in the fuser unit. 3.3.4 Paper eject After the printing image on the exposure drum is transferred onto the paper, the paper is fed to the...
... that the jammed recording paper is ejected correctly or not. Afterwards, the paper is turned by the heat roller and the pressure roller in the fuser unit. 3.3.4 Paper eject After the printing image on the exposure drum is transferred onto the paper, the paper is fed to the...
Service Manual
Page 68
(5) Fusing The toner transferred on paper passes between the heat roller and the pressure roller in the fuser unit, being fused by heat and pressure. The thermistor detects surface temperature of paper so as to types and sizes of the heat roller and turns ON/OFF the halogen heater lamp. The temperature is kept constant. Fuser unit Heat roller Halogen heater Pressure roller Fig. 2-28 Memo : • Control of fusing temperature The fuser unit adjusts such temperature according to keep excellent image quality. 2-30 Confidential
(5) Fusing The toner transferred on paper passes between the heat roller and the pressure roller in the fuser unit, being fused by heat and pressure. The thermistor detects surface temperature of paper so as to types and sizes of the heat roller and turns ON/OFF the halogen heater lamp. The temperature is kept constant. Fuser unit Heat roller Halogen heater Pressure roller Fig. 2-28 Memo : • Control of fusing temperature The fuser unit adjusts such temperature according to keep excellent image quality. 2-30 Confidential
Service Manual
Page 73
... need to take voltage measurements with the machine. warning The fuser unit becomes extremely hot during troubleshooting. (1) Always turn off the power and unplug the power cable before removing any covers or PCBs, adjusting the machine and so on or around the fuser. (5) Verify again that you touch a metal portion of the machine...
... need to take voltage measurements with the machine. warning The fuser unit becomes extremely hot during troubleshooting. (1) Always turn off the power and unplug the power cable before removing any covers or PCBs, adjusting the machine and so on or around the fuser. (5) Verify again that you touch a metal portion of the machine...
Service Manual
Page 74
1.2 Part names ADF Unit Scanner Unit NCU PCB Joint Cover ASSY Outer Chute ASSY Back Cover Driver PCB Panel Unit Speaker ASSY Laser Unit Side Cover R Rear Chute ASSY Fuser Unit Access Cover Side Cover L Main PCB Fig. 3-1 Frame Unit Toner LED PCB ASSY Process Cover ASSY PS PCB MP Tray Cover ASSY High-voltage PS PCB Paper Tray 3-2 Confidential
1.2 Part names ADF Unit Scanner Unit NCU PCB Joint Cover ASSY Outer Chute ASSY Back Cover Driver PCB Panel Unit Speaker ASSY Laser Unit Side Cover R Rear Chute ASSY Fuser Unit Access Cover Side Cover L Main PCB Fig. 3-1 Frame Unit Toner LED PCB ASSY Process Cover ASSY PS PCB MP Tray Cover ASSY High-voltage PS PCB Paper Tray 3-2 Confidential
Service Manual
Page 77
...Replace the PF Kit 2. 3-15 Poor telephone line quality Send the fax again or connect the caused a communication machine to replace the laser unit. Replace the fuser unit. 3-15 It is time to replace the paper feeding kit for Tray 1. error. 3-62 You tried to print with Direct Print.... messages appearing on the LCD, and put it back into the drum unit again. 3-34 The drum unit is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF...
...Replace the PF Kit 2. 3-15 Poor telephone line quality Send the fax again or connect the caused a communication machine to replace the laser unit. Replace the fuser unit. 3-15 It is time to replace the paper feeding kit for Tray 1. error. 3-62 You tried to print with Direct Print.... messages appearing on the LCD, and put it back into the drum unit again. 3-34 The drum unit is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF...
Service Manual
Page 78
...back of the machine. Drum Error The corona wire on the power. The fuser unit is too hot. the end of its current print job and go into cooling down mode, you turned on the drum unit needs to Off. Do one of the following: Turn the power switch off, wait a few seconds, ...and then turn it again. 3-16 Fuser Error The temperature of fuser unit does not rise at a specified temperature within specified time. Remove the jammed...
...back of the machine. Drum Error The corona wire on the power. The fuser unit is too hot. the end of its current print job and go into cooling down mode, you turned on the drum unit needs to Off. Do one of the following: Turn the power switch off, wait a few seconds, ...and then turn it again. 3-16 Fuser Error The temperature of fuser unit does not rise at a specified temperature within specified time. Remove the jammed...
Service Manual
Page 81
...user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main PCB RAM failure... of the paper feed kit T2 Replacement time of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened 57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or ...
...user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby failure Main PCB RAM failure... of the paper feed kit T2 Replacement time of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened 57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or ...