User Guide
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...came with your device is locked, type the emergency number. Depending on your headset, you might be able to allow emergency calls even when your BlackBerry® device. User Guide Phone 3. Perform one of the following actions: • Type a phone number. • Type part of the ...following actions: • If your keyboard or BlackBerry® device is unlocked, from the Lock screen, 31 About using the headset, see the documentation that your device is connected to, your device is also designed...
...came with your device is locked, type the emergency number. Depending on your headset, you might be able to allow emergency calls even when your BlackBerry® device. User Guide Phone 3. Perform one of the following actions: • Type a phone number. • Type part of the ...following actions: • If your keyboard or BlackBerry® device is unlocked, from the Lock screen, 31 About using the headset, see the documentation that your device is connected to, your device is also designed...
User Guide
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...that you have paired the Bluetooth enabled device with a call that you make or receive using your BlackBerry MVS Client phone number with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to say voice commands is associated with... a BlackBerry® MVS Client phone number, you cannot join a call If your BlackBerry® device is the same as...
...that you have paired the Bluetooth enabled device with a call that you make or receive using your BlackBerry MVS Client phone number with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to say voice commands is associated with... a BlackBerry® MVS Client phone number, you cannot join a call If your BlackBerry® device is the same as...
User Guide
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...media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the ...generated and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file. Turn on mass storage mode. User Guide Media Media troubleshooting I...you encrypted in the device memory or on the media card using your BlackBerry® device password and you reset your device, unlock your device.
...media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the ...generated and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file. Turn on mass storage mode. User Guide Media Media troubleshooting I...you encrypted in the device memory or on the media card using your BlackBerry® device password and you reset your device, unlock your device.
User Guide
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Change the Contacts Transfer field. 6. Click Save. Make your BlackBerry device 1. Click Save. Press the Menu key. 4. Press the Menu key. 4. Press the Menu key. 7. ...Options. 189 Click Bluetooth. 3. Click Bluetooth. 3. Set the Allow outgoing calls field to Yes. 6. Change the pairing name for your BlackBerry device discoverable 1. On the Home screen or in a folder, click the Options icon. 2. Press the Menu key. 7. Click Save.... Click Options. 5. Click Bluetooth. 3. Press the Menu key. 4. Set the Discoverable field to Never or If Unlocked. 6. Click Bluetooth. 3.
Change the Contacts Transfer field. 6. Click Save. Make your BlackBerry device 1. Click Save. Press the Menu key. 4. Press the Menu key. 4. Press the Menu key. 7. ...Options. 189 Click Bluetooth. 3. Click Bluetooth. 3. Set the Allow outgoing calls field to Yes. 6. Change the pairing name for your BlackBerry device discoverable 1. On the Home screen or in a folder, click the Options icon. 2. Press the Menu key. 7. Click Save.... Click Options. 5. Click Bluetooth. 3. Press the Menu key. 4. Set the Discoverable field to Never or If Unlocked. 6. Click Bluetooth. 3.
User Guide
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...Password. 3. Click Change Password. Press the Enter key. User Guide Security Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to Enabled. 4. If you exceed the number of allowed password attempts, your device... device data for your password again, the characters that you try to Disabled. Click Unlock. On the Home screen or in a folder, click the Options icon. 2. To turn off the BlackBerry® device password, set a password for security reasons. On the Home screen or...
...Password. 3. Click Change Password. Press the Enter key. User Guide Security Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to Enabled. 4. If you exceed the number of allowed password attempts, your device... device data for your password again, the characters that you try to Disabled. Click Unlock. On the Home screen or in a folder, click the Options icon. 2. To turn off the BlackBerry® device password, set a password for security reasons. On the Home screen or...
User Guide
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... keeper password. Set the Number of Password Attempts field. 4. Press the Menu key. 5. Press the Menu key. 3. Press the Menu key. 8. User Guide Security To unlock the keyboard, press the asterisk (*) key and the Send key. Click New. 4. Click Save. Click Save. 234 On the Home screen or in one place...
... keeper password. Set the Number of Password Attempts field. 4. Press the Menu key. 5. Press the Menu key. 3. Press the Menu key. 8. User Guide Security To unlock the keyboard, press the asterisk (*) key and the Send key. Click New. 4. Click Save. Click Save. 234 On the Home screen or in one place...
User Guide
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...result, private key operations such as signing and decryption use two-factor authentication, you must type your pass phrase when you unlock your BlackBerry® device. Click Save. Click Key Stores. 4. If the S/MIME Support Package for example, a smart card) and an item that ... authentication from unverified CRL servers 1. About two-factor authentication Two-factor authentication, which requires an item that you have (for BlackBerry® devices is designed to your device, your device Smart cards store certificates and private keys. Click Security Options. 3. Click Save....
...result, private key operations such as signing and decryption use two-factor authentication, you must type your pass phrase when you unlock your BlackBerry® device. Click Save. Click Key Stores. 4. If the S/MIME Support Package for example, a smart card) and an item that ... authentication from unverified CRL servers 1. About two-factor authentication Two-factor authentication, which requires an item that you have (for BlackBerry® devices is designed to your device, your device Smart cards store certificates and private keys. Click Security Options. 3. Click Save....
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... in a folder, click the Options icon. 2. To stop using a certificate to authenticate your smart card, set the Authentication Certificate field to unlock your BlackBerry® device. 1. Click Save. Click Save. Click Security Options. 3. User Guide Security Use a certificate to authenticate your smart card If...key store password. Press the Menu key. 6. Check the status of your device locks. Press the Menu key. 6. If your BlackBerry® device checks the status of time as it is revoked or expired, your authentication certificate automatically 1. On the Home screen, ...
... in a folder, click the Options icon. 2. To stop using a certificate to authenticate your smart card, set the Authentication Certificate field to unlock your BlackBerry® device. 1. Click Save. Click Save. Click Security Options. 3. User Guide Security Use a certificate to authenticate your smart card If...key store password. Press the Menu key. 6. Check the status of your device locks. Press the Menu key. 6. If your BlackBerry® device checks the status of time as it is revoked or expired, your authentication certificate automatically 1. On the Home screen, ...
User Guide
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... data such as contacts, calendar entries, tasks, or memos. Security troubleshooting I cannot download a certificate If you store on your BlackBerry device is synchronized with the network time. Data permissions for third-party applications Email: Set whether third-party applications can access email messages...Verify that the time on your device. Related topics 265 I cannot unlock my device using it. Files: Set whether third-party applications can access files that you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try ...
... data such as contacts, calendar entries, tasks, or memos. Security troubleshooting I cannot download a certificate If you store on your BlackBerry device is synchronized with the network time. Data permissions for third-party applications Email: Set whether third-party applications can access email messages...Verify that the time on your device. Related topics 265 I cannot unlock my device using it. Files: Set whether third-party applications can access files that you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try ...
Version 5.0 User Guide
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User Guide Shortcuts Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. To unlock the keyboard, press the asterisk (*) key and the Send key. • To switch between the active notification profile and the Vibrate notification profile, ...with the headset, press the Speakerphone key. Click Set Ring Tone. • To check your ring tone, from the Home screen, press the Send key. BlackBerry basics shortcuts Depending on the right side of the item. • To select a highlighted menu item, press the Menu key. • To select or...
User Guide Shortcuts Shortcuts Depending on the typing input language that you are using, some shortcuts might not be available. To unlock the keyboard, press the asterisk (*) key and the Send key. • To switch between the active notification profile and the Vibrate notification profile, ...with the headset, press the Speakerphone key. Click Set Ring Tone. • To check your ring tone, from the Home screen, press the Send key. BlackBerry basics shortcuts Depending on the right side of the item. • To select a highlighted menu item, press the Menu key. • To select or...
Version 5.0 User Guide
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... indicator appears, you cannot send and receive messages or browse web pages. About Emergency Callback Mode If your BlackBerry® device is connected to , your device is unlocked, from the Home screen, press the Send key. User Guide Phone Emergency calls About emergency calls If you... are outside of the following actions: • If your keyboard or BlackBerry® device is locked. Your BlackBerry® device is designed to ...
... indicator appears, you cannot send and receive messages or browse web pages. About Emergency Callback Mode If your BlackBerry® device is connected to , your device is unlocked, from the Home screen, press the Send key. User Guide Phone Emergency calls About emergency calls If you... are outside of the following actions: • If your keyboard or BlackBerry® device is locked. Your BlackBerry® device is designed to ...
Version 5.0 User Guide
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... headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to choose the length of time that your... BlackBerry® device rings before the call is the same as your wireless service provider or administrator, or visit www.blackberry.com/go/devices. User Guide Phone ...
... headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. • Verify that your keyboard is unlocked. • Verify that the language that you use to choose the length of time that your... BlackBerry® device rings before the call is the same as your wireless service provider or administrator, or visit www.blackberry.com/go/devices. User Guide Phone ...
Version 5.0 User Guide
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... make calls using a voice command Try performing the following actions: • Say the first name and the last name of your keyboard is unlocked. • Verify that the language that you use to say voice commands is the same as a handsfree car kit or wireless headset, verify...8226; Improve voice recognition of numbers. 48 On the Home screen or in voice commands Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you are using a Bluetooth® enabled device, such as the voice dialing language...
... make calls using a voice command Try performing the following actions: • Say the first name and the last name of your keyboard is unlocked. • Verify that the language that you use to say voice commands is the same as a handsfree car kit or wireless headset, verify...8226; Improve voice recognition of numbers. 48 On the Home screen or in voice commands Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • If you are using a Bluetooth® enabled device, such as the voice dialing language...
Version 5.0 User Guide
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...Delete a message, 54 My device does not recognize my media card Depending on the media card using your BlackBerry® device password and you reset your device, unlock your device. For more information about inserting a media card into your device, see the printed documentation that ... from using a ring tone or wallpaper picture that is inserted in the camera options. If your email account uses a BlackBerry® Enterprise Server, your BlackBerry device correctly. Try one of the screen. Turn off . Turn on image stabilization in your organization might be able to...
...Delete a message, 54 My device does not recognize my media card Depending on the media card using your BlackBerry® device password and you reset your device, unlock your device. For more information about inserting a media card into your device, see the printed documentation that ... from using a ring tone or wallpaper picture that is inserted in the camera options. If your email account uses a BlackBerry® Enterprise Server, your BlackBerry device correctly. Try one of the screen. Turn off . Turn on image stabilization in your organization might be able to...
Version 5.0 User Guide
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... Allow outgoing calls field to All Entries. Press the Menu key. 7. Press the Menu key. 7. Click Save. To use a BlackBerry® Enterprise Server. Click Bluetooth Options. 3. Click Bluetooth Options. 3. Change the Contacts Transfer field. 6. Set the Discoverable field to... and synchronize your BlackBerry device. Click Save. Prevent your device. 1. Wireless Bypass: This service allows you can detect your device from sharing contacts with Bluetooth® enabled devices again, change the Contacts Transfer field to Never or If Unlocked. 6. Press the...
... Allow outgoing calls field to All Entries. Press the Menu key. 7. Press the Menu key. 7. Click Save. To use a BlackBerry® Enterprise Server. Click Bluetooth Options. 3. Click Bluetooth Options. 3. Change the Contacts Transfer field. 6. Set the Discoverable field to... and synchronize your BlackBerry device. Click Save. Prevent your device. 1. Wireless Bypass: This service allows you can detect your device from sharing contacts with Bluetooth® enabled devices again, change the Contacts Transfer field to Never or If Unlocked. 6. Press the...
Version 5.0 User Guide
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...password. 6. Change the device password 1. Lock your device To perform this task, you must have set the Password field to Disabled. To unlock your device, type your BlackBerry® device. Click Save. On the Home screen or in a folder, click the Options icon. 2. On the Home screen or in... click the Options icon. 2. User Guide Security Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you type appear on the screen. On the Home screen or in a folder, click the Options icon....
...password. 6. Change the device password 1. Lock your device To perform this task, you must have set the Password field to Disabled. To unlock your device, type your BlackBerry® device. Click Save. On the Home screen or in a folder, click the Options icon. 2. On the Home screen or in... click the Options icon. 2. User Guide Security Security Security basics About the device password If you type your BlackBerry® device password incorrectly, you might be prompted to type blackberry before you type appear on the screen. On the Home screen or in a folder, click the Options icon....
Version 5.0 User Guide
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..., and other applications, select the Emails, Contacts, Etc check box. • To delete all third-party applications that your email account uses a BlackBerry® Enterprise Server, depending on encryption, the process for device password attempts 1. On the Home screen or in a folder, click the Options icon... consider backing up to an hour to disassociate the account from this task. Click Wipe. Click Password. 3. User Guide Security 3. To unlock the keyboard, press and hold the Play/Pause/Mute key on your media card, select the Media Card check box. 5. On the ...
..., and other applications, select the Emails, Contacts, Etc check box. • To delete all third-party applications that your email account uses a BlackBerry® Enterprise Server, depending on encryption, the process for device password attempts 1. On the Home screen or in a folder, click the Options icon... consider backing up to an hour to disassociate the account from this task. Click Wipe. Click Password. 3. User Guide Security 3. To unlock the keyboard, press and hold the Play/Pause/Mute key on your media card, select the Media Card check box. 5. On the ...
Version 5.0 User Guide
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...use your device with RSA® software as verification and encryption use a software token for BlackBerry® devices is designed to one of the following actions: • unlock your BlackBerry device • change a general security option on your device. About two-factor authentication ...requires an item that you have a Wi-Fi® enabled BlackBerry device, you can only authenticate to provide additional security for two-factor authentication when you unlock your device, or you unlock your BlackBerry device model and the two-factor authentication settings that you can use...
...use your device with RSA® software as verification and encryption use a software token for BlackBerry® devices is designed to one of the following actions: • unlock your BlackBerry device • change a general security option on your device. About two-factor authentication ...requires an item that you have a Wi-Fi® enabled BlackBerry device, you can only authenticate to provide additional security for two-factor authentication when you unlock your device, or you unlock your BlackBerry device model and the two-factor authentication settings that you can use...
Version 5.0 User Guide
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... to Smart Card. • To use your connected smart card reader (even if the smart card is not inserted) and your device password to unlock your device, set a password for Device Password field to Yes. 4. Click Certificates. 5. Type your key store password. 11. Select the check ... the Menu key. 5. Click OK. Click Password. 3. Change the Lock On Card Removal field to Smart card. 4. Set the Prompt for your BlackBerry® device and have set the User Authenticator field to Proximity. Press the Menu key. 6. Click Save. Click Save. 287 Click Security Options. ...
... to Smart Card. • To use your connected smart card reader (even if the smart card is not inserted) and your device password to unlock your device, set a password for Device Password field to Yes. 4. Click Certificates. 5. Type your key store password. 11. Select the check ... the Menu key. 5. Click OK. Click Password. 3. Change the Lock On Card Removal field to Smart card. 4. Set the Prompt for your BlackBerry® device and have set the User Authenticator field to Proximity. Press the Menu key. 6. Click Save. Click Save. 287 Click Security Options. ...
Version 5.0 User Guide
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...device password or smart card password based on your device. Prerequisites: Using authentication certificates • Your BlackBerry® device must have set the Smart Password Entry field to unlock your BlackBerry® device. Click Save. To turn on advanced authentication. • You must have the ...On the Home screen or in a password field. User Guide Security About smart password entry If you use advanced authentication and your BlackBerry® device password or smart card password is numeric, you received with your smart card. 288 If the password is alphanumeric, ...
...device password or smart card password based on your device. Prerequisites: Using authentication certificates • Your BlackBerry® device must have set the Smart Password Entry field to unlock your BlackBerry® device. Click Save. To turn on advanced authentication. • You must have the ...On the Home screen or in a password field. User Guide Security About smart password entry If you use advanced authentication and your BlackBerry® device password or smart card password is numeric, you received with your smart card. 288 If the password is alphanumeric, ...