User Guide
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... the size of an application database...137 About upgrading the BlackBerry Device Software...138 Prerequisites: Upgrading the BlackBerry Device Software over the wireless network...138 Upgrade the BlackBerry Device Software...138 Return to the previous version of the BlackBerry Device Software...138 Delete the previous version of the BlackBerry Device Software...139 Application troubleshooting...139 Maps...141 Map basics...141...
... the size of an application database...137 About upgrading the BlackBerry Device Software...138 Prerequisites: Upgrading the BlackBerry Device Software over the wireless network...138 Upgrade the BlackBerry Device Software...138 Return to the previous version of the BlackBerry Device Software...138 Delete the previous version of the BlackBerry Device Software...139 Application troubleshooting...139 Maps...141 Map basics...141...
User Guide
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... About PGP keys...246 About security self-tests...247 Verify security software ...247 Security troubleshooting...247 Third-party application control...249 About permissions for third-party applications...249 Reset connection permissions ...BrickBreaker web site...255 Service books...257 About service books...257 Accept a service book ...257 Delete a service book...257 Troubleshooting...259 BlackBerry basics troubleshooting...13 Phone troubleshooting...37 Voice dialing troubleshooting...43 Camera and video camera troubleshooting...47 Media troubleshooting...62 Message troubleshooting...90 Typing ...
... About PGP keys...246 About security self-tests...247 Verify security software ...247 Security troubleshooting...247 Third-party application control...249 About permissions for third-party applications...249 Reset connection permissions ...BrickBreaker web site...255 Service books...257 About service books...257 Accept a service book ...257 Delete a service book...257 Troubleshooting...259 BlackBerry basics troubleshooting...13 Phone troubleshooting...37 Voice dialing troubleshooting...43 Camera and video camera troubleshooting...47 Media troubleshooting...62 Message troubleshooting...90 Typing ...
User Guide
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... coverage level using a voice command 1. Change the voice dialing language Verify that you are using a voice command Verify that your BlackBerry® Device Software supports multiple languages. In the voice dialing application, wait for the sound. 2. In the voice dialing application, wait for the ... 1. Check the battery power level using a voice command 1. You cannot make calls to emergency numbers using a voice command 1. Check your BlackBerry® device. Voice dialing Make a call , press the End key. Say "Check my phone number." You can dial extensions only within...
... coverage level using a voice command 1. Change the voice dialing language Verify that you are using a voice command Verify that your BlackBerry® Device Software supports multiple languages. In the voice dialing application, wait for the sound. 2. In the voice dialing application, wait for the ... 1. Check the battery power level using a voice command 1. You cannot make calls to emergency numbers using a voice command 1. Check your BlackBerry® device. Voice dialing Make a call , press the End key. Say "Check my phone number." You can dial extensions only within...
User Guide
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... perform one of the following actions: • Type an email address. • Type a contact name. • Type part of the BlackBerry® Desktop Manager. Click File. 4. Add, change, or delete an email message folder You can add, change, or delete email message folders... a contact name. Type a message. 5. Press the key. 6. Highlight a message folder. 5. For more information about email reconciliation, see theBlackBerry Desktop Software Online Help. 70 Click Send. In a message list, highlight an email message. 2. Click Delete Original Text. File an email message Verify that you ...
... perform one of the following actions: • Type an email address. • Type a contact name. • Type part of the BlackBerry® Desktop Manager. Click File. 4. Add, change, or delete an email message folder You can add, change, or delete email message folders... a contact name. Type a message. 5. Press the key. 6. Highlight a message folder. 5. For more information about email reconciliation, see theBlackBerry Desktop Software Online Help. 70 Click Send. In a message list, highlight an email message. 2. Click Delete Original Text. File an email message Verify that you ...
User Guide
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...you receive a new message from an email message folder in the email application on your computer other than your inbox, your device. Your BlackBerry® device receives long messages and attachments in a wireless coverage area, you should send the messages when you are not in the ...email application on your computer are also deleted from a message list. For more information, see the BlackBerry Desktop Software Online Help. Try downloading the attachment again. 91 Click More or More All. • If you are downloading an attachment, cancel ...
...you receive a new message from an email message folder in the email application on your computer other than your inbox, your device. Your BlackBerry® device receives long messages and attachments in a wireless coverage area, you should send the messages when you are not in the ...email application on your computer are also deleted from a message list. For more information, see the BlackBerry Desktop Software Online Help. Try downloading the attachment again. 91 Click More or More All. • If you are downloading an attachment, cancel ...
User Guide
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...typing options change to use your device uses the multi-tap or the SureType® input method. For example, you set whether your BlackBerry® device in French, but type messages in English. Click Save. Press the Menu key. 5. Click Save. Press the Menu key... Click Enable Multitap or Enable SureType. When you set a typing input language to the selected language. For more information, contact your BlackBerry® Device Software supports multiple languages. Press the Menu key. 4. About typing input languages You can set the typing input language, you type. The...
...typing options change to use your device uses the multi-tap or the SureType® input method. For example, you set whether your BlackBerry® device in French, but type messages in English. Click Save. Press the Menu key. 5. Click Save. Press the Menu key... Click Enable Multitap or Enable SureType. When you set a typing input language to the selected language. For more information, contact your BlackBerry® Device Software supports multiple languages. Press the Menu key. 4. About typing input languages You can set the typing input language, you type. The...
User Guide
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.... In a message list, press the Menu key. 2. Click Options. 3. Click Email Reconciliation. 4. Delete email messages over the wireless network. For more information, see the BlackBerry Desktop Software Online Help. Press the Menu key. 6. To delete messages on your computer over the wireless network Set the Delete On option for each email address...
.... In a message list, press the Menu key. 2. Click Options. 3. Click Email Reconciliation. 4. Delete email messages over the wireless network. For more information, see the BlackBerry Desktop Software Online Help. Press the Menu key. 6. To delete messages on your computer over the wireless network Set the Delete On option for each email address...
User Guide
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For more information, see the BlackBerry Desktop Software Online Help. • Verify that supports this feature. In a message list, press the Menu key. 2. Click Options. 3. Set the On Conflicts field. 5. Prerequisites:...device when a data synchronization conflict occurs. Synchronize organizer data over the wireless network, change the same email message or organizer data item on your BlackBerry® device and in the email application on your administrator. About synchronization conflicts A synchronization conflict occurs when you can set whether the email messages...
For more information, see the BlackBerry Desktop Software Online Help. • Verify that supports this feature. In a message list, press the Menu key. 2. Click Options. 3. Set the On Conflicts field. 5. Prerequisites:...device when a data synchronization conflict occurs. Synchronize organizer data over the wireless network, change the same email message or organizer data item on your BlackBerry® device and in the email application on your administrator. About synchronization conflicts A synchronization conflict occurs when you can set whether the email messages...
User Guide
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... content protection, the process for deleting all third-party applications from your device Verify that your administrator has provided you must have installed the BlackBerry® Desktop Software on your computer from your device is turned on. For more information, contact your administrator. 117 To restore synchronized organizer data over the wireless...
... content protection, the process for deleting all third-party applications from your device Verify that your administrator has provided you must have installed the BlackBerry® Desktop Software on your computer from your device is turned on. For more information, contact your administrator. 117 To restore synchronized organizer data over the wireless...
User Guide
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.... I am not receiving email messages from personal folders on in personal folders. For more information, see the BlackBerry Desktop Software Online Help. 1. Press the Menu key. 5. If you must use the synchronization tool of the BlackBerry® Desktop Manager to the wireless network. • Verify that the Delete On field is associated with... wireless network Try performing the following actions: • If you delete multiple email messages on . • Reconcile email messages manually. For more information, see the BlackBerry Desktop Software Online Help. 118
.... I am not receiving email messages from personal folders on in personal folders. For more information, see the BlackBerry Desktop Software Online Help. 1. Press the Menu key. 5. If you must use the synchronization tool of the BlackBerry® Desktop Manager to the wireless network. • Verify that the Delete On field is associated with... wireless network Try performing the following actions: • If you delete multiple email messages on . • Reconcile email messages manually. For more information, see the BlackBerry Desktop Software Online Help. 118
User Guide
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...Note: During the installation process, your wireless service provider or administrator. Click Previous upgrade succeeded. 4. When a BlackBerry Device Software upgrade is a complete software upgrade, your device. For more information about upgrading using the application loader tool of applications on the Home screen.... About upgrading the BlackBerry Device Software You can upgrade the BlackBerry® Device Software over the wireless network, or if you have installed the BlackBerry® Desktop Software on , you might need to type your password...
...Note: During the installation process, your wireless service provider or administrator. Click Previous upgrade succeeded. 4. When a BlackBerry Device Software upgrade is a complete software upgrade, your device. For more information about upgrading using the application loader tool of applications on the Home screen.... About upgrading the BlackBerry Device Software You can upgrade the BlackBerry® Device Software over the wireless network, or if you have installed the BlackBerry® Desktop Software on , you might need to type your password...
User Guide
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Delete the previous version of the BlackBerry Device Software If you upgrade your BlackBerry® Device Software, your BlackBerry device deletes the previous version of available memory on your device, you have stored in the BlackBerry® device memory to add the application. Click Wireless Upgrade.... 3. Press the Menu key. 5. My device does not have enough available memory to upgrade the BlackBerry Device Software Try performing the following actions: • Verify that your device has enough memory to a media card. 139 Application troubleshooting...
Delete the previous version of the BlackBerry Device Software If you upgrade your BlackBerry® Device Software, your BlackBerry device deletes the previous version of available memory on your device, you have stored in the BlackBerry® device memory to add the application. Click Wireless Upgrade.... 3. Press the Menu key. 5. My device does not have enough available memory to upgrade the BlackBerry Device Software Try performing the following actions: • Verify that your device has enough memory to a media card. 139 Application troubleshooting...
User Guide
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...field If you to Address Book. 4. Click New Address. 3. Click Change Field Name. 3. You can synchronize custom address book fields on your BlackBerry® device with the email application on a web page, highlight a contact. 2. In the address book, press the key. 2. Contacts Contact.... For more information about synchronizing custom address book fields, see the BlackBerry Desktop Software Online Help. Type a name for example a password or extension, from a message, call log, or on your BlackBerry® device either pauses before dialing the additional numbers (pause) or...
...field If you to Address Book. 4. Click New Address. 3. Click Change Field Name. 3. You can synchronize custom address book fields on your BlackBerry® device with the email application on a web page, highlight a contact. 2. In the address book, press the key. 2. Contacts Contact.... For more information about synchronizing custom address book fields, see the BlackBerry Desktop Software Online Help. Type a name for example a password or extension, from a message, call log, or on your BlackBerry® device either pauses before dialing the additional numbers (pause) or...
User Guide
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... Headset profile. Audio Source (A2DP) This profile allows you to connect your device to Bluetooth® enabled headsets that is running BlackBerry Desktop Software. Press the Menu key. 6. Handsfree (HFP) This profile allows you to output audio to Bluetooth enabled headsets and car kits...and car kits. Data Transfer This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to Bluetooth enabled devices...
... Headset profile. Audio Source (A2DP) This profile allows you to connect your device to Bluetooth® enabled headsets that is running BlackBerry Desktop Software. Press the Menu key. 6. Handsfree (HFP) This profile allows you to output audio to Bluetooth enabled headsets and car kits...and car kits. Data Transfer This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to Bluetooth enabled devices...
User Guide
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...language, a rectangle with the abbreviated form of the BlackBerry® Desktop Manager. For more information, contact your BlackBerry® Device Software supports multiple languages. For more information, contact your BlackBerry® Device Software supports multiple languages. Press the Menu key. 4. ...instructions on the Language Removal screen. For more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. The typing input language can add a display language using the application loader tool of the ...
...language, a rectangle with the abbreviated form of the BlackBerry® Desktop Manager. For more information, contact your BlackBerry® Device Software supports multiple languages. For more information, contact your BlackBerry® Device Software supports multiple languages. Press the Menu key. 4. ...instructions on the Language Removal screen. For more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. The typing input language can add a display language using the application loader tool of the ...
User Guide
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... Language field. 3. Change the Use Input Method Shortcut field to . 3. Click Save. For more information, contact your BlackBerry® Device Software supports multiple languages. In the device options, click Language. 2. To receive notification when you switch typing input languages, change... field to Yes. Switch typing input methods 1. Turn off the shortcut for SureType technology 1. For more information, contact your BlackBerry® Device Software supports multiple languages. Change the input options. 4. Press the Menu key. 4. Press the Menu key. 5. In the ...
... Language field. 3. Change the Use Input Method Shortcut field to . 3. Click Save. For more information, contact your BlackBerry® Device Software supports multiple languages. In the device options, click Language. 2. To receive notification when you switch typing input languages, change... field to Yes. Switch typing input methods 1. Turn off the shortcut for SureType technology 1. For more information, contact your BlackBerry® Device Software supports multiple languages. Change the input options. 4. Press the Menu key. 4. Press the Menu key. 5. In the ...
User Guide
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...Delete contacts that are not in a wireless coverage area. • Delete the original message when you send a reply. • Lower the brightness of the BlackBerry Device Software. • Clear the browser cache. In the device options, click Status. To use . • If you recently upgraded the... BlackBerry® Device Software over the wireless network, delete the previous version of the backlighting. • Turn off the connection to a wireless network when you take a ...
...Delete contacts that are not in a wireless coverage area. • Delete the original message when you send a reply. • Lower the brightness of the BlackBerry Device Software. • Clear the browser cache. In the device options, click Status. To use . • If you recently upgraded the... BlackBerry® Device Software over the wireless network, delete the previous version of the backlighting. • Turn off the connection to a wireless network when you take a ...
User Guide
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...generate an encryption key using the email settings tool of the encryption that supports this feature, you have set the strength of the BlackBerry® Desktop Manager. In the device options, click Security Options. 2. Press the Menu key. 5. Set the Strength field. ... the Content Protection field to protect data that you can set a BlackBerry® device password. 1. You should generate a new encryption key every 2 weeks. Click Save. For more information, see the BlackBerry Desktop Software Online Help. 1. For more information, contact your device data Verify that...
...generate an encryption key using the email settings tool of the encryption that supports this feature, you have set the strength of the BlackBerry® Desktop Manager. In the device options, click Security Options. 2. Press the Menu key. 5. Set the Strength field. ... the Content Protection field to protect data that you can set a BlackBerry® device password. 1. You should generate a new encryption key every 2 weeks. Click Save. For more information, see the BlackBerry Desktop Software Online Help. 1. For more information, contact your device data Verify that...
User Guide
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.... • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager • certificates that you download from an LDAP certificate server • certificates that you add from a message ...key pairs) • PGP public keys that you download from a message • root certificates that are included in the BlackBerry® Desktop Software Change the key store password 1. Change the Private Key Password Timeout field. 4. In the device options, click Security Options. ...
.... • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager • certificates that you download from an LDAP certificate server • certificates that you add from a message ...key pairs) • PGP public keys that you download from a message • root certificates that are included in the BlackBerry® Desktop Software Change the key store password 1. Change the Private Key Password Timeout field. 4. In the device options, click Security Options. ...
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...-factor authentication 1. Change the Accept Unverified CRLs field to Enabled. 243 You can use a software token for two-factor authentication when you cannot import private keys. You should have set a BlackBerry® device password. • Verify that the BlackBerry® MDS Connection Service cannot verify. Smart cards About using a smart card with your...
...-factor authentication 1. Change the Accept Unverified CRLs field to Enabled. 243 You can use a software token for two-factor authentication when you cannot import private keys. You should have set a BlackBerry® device password. • Verify that the BlackBerry® MDS Connection Service cannot verify. Smart cards About using a smart card with your...