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Installation Handbook - Page 29
...manual or BenQ service for digital signals
Reference
Audio signal transmission (selected models only)
OSD control or advanced control of all displays via remote control (selected models only)
Control of all models.
Audio cable
IR cable
Page 35
RS-232C cable. Check the specifications of the purchased model...different cables should be connected properly. Video wall installation guide 29
Installation Handbook - Page 68
... graphic card driver is loose. Update the driver through Windows Update (for replacement.
The audio cable is not installed or updated. Power on page 8. Not external speakers are
Connect external speakers to DisplayPort or
set properly.
Remote control
The remote control does not work . The battery drained out. the remote control and the display.
68 Troubleshooting Audio
The...
Installation Handbook - Page 78
... burn-in Please refer to user manuals for 12 hours, turn off for..., turn it may vary by models. Regular color change
Use bright ... e.g., black and white.
This can stay on the instruction guide. A single-color or moving image along with a ... it off the power or set the PC or system to get...service may occur. Power saving mode
• After using grey as the pattern changes....
Installation Handbook - Page 79
... Appendix 1: Installation Checklists
Check the following one by collision to the inner side of problem
1. Check if...installation. Check if the cushions or PE bags are broken. Check items
Checking results
Location & description
Yes No of the carton.
6. scratches, cracks,
bends) to the bezel, metal frame, rear cover, and the accessories 8.
Contact the BenQ local customer service...
Installation Handbook - Page 85
...service...problem still exist?
computer). computer).
Please try to connect the display to the video source (e.g. Try to confirm. Yes No
Appendix 2: Basic Troubleshooting... Checklists for an earlier version if needed. If the touch is not working only under Android, please connect to the external device to un-install the Smart Notebook software (if provided), and install...
Installation Handbook - Page 87
...supported by the device. And it may occur if the display is powered on after not being used for hours.
If there is not working, please add a USB hub/extender.
Failed calibration
Check if completed
Does the problem...
Check if completed
Does the problem still
exist? Yes No
Appendix 2: Basic Troubleshooting Checklists for at least 24 hours. Contact the service provider to see if a...
AMS User Manual - Page 14
Every NFC card has a unique ID. Once the card is bound to an account, it cannot be rebound to other accounts. 4. Supported NFC card readers and NFC card spec
NFC card readers: Card spec:
Supported Models • ACS: ACR1242U http://www.acr1252.com/ • Synnux: CL-2100R https://goo.gl/56ajQW • D-Logic: https://goo.gl...
DMS Local User Manual - Page 5
... DMS Local the following minimum hardware and software requirements. For a display to support management via a local network. DMS Local's management capabilities include the ability to allow less secure sign-ins for full functionality in DMS Local.
For other mail services this setting in the Google Account > Apps with account access > Allow less secure...
DMS Local User Manual - Page 20
Indicates the firmware version installed on the display. Shows the description given to . monitor, IFP, Signage, etc.). Model name for the display. Unique ID number.... See Power for the display. Item
Description
Name
Description
Group Type Brand Model MAC Address IP Address Version Device ID Error/ Warning
Power
Input Source
Name of device/display (e.g. Brand of the display...
DMS Local User Manual - Page 26
Enter the direct command code in hexadecimal format. Commands must be grayed out while DMS Local is confirming whether the direct command is shown below : 1. Click Send and wait for a confirmation that support direct command controls and their corresponding commands vary by model, check the specifications and user manual for your display rotate its normal state...
InstaQPrint User Manual - Page 22
... Printers option in the InstaQPrint app
1. Launch the InstaQPrint app on your printer manually by long tapping the printer's name and then Select Manually (optional)
5. Also you would like to install the drivers and finally see the pop-up asking you to set up the printer in the drop-down menu
3. Select Nearby Wi-Fi...
InstaQPrint User Manual - Page 42
...error might be displayed even upon entering password incorrectly. Tip: Keep in via your web browser (Gmail)
This error might face while using our mobile app. Connection error: 0002, OK, Locked for printing
This error... support. Troubleshooting
Here we have these problems:
● The app keeps asking for your printer and the router ● Re-install the app if the problem persists...setup.
InstaQPrint User Manual - Page 47
... 3. To select a driver for some email services can be found below.
47 Tap and hold your printer is displayed if incorrect email account settings were rejected by its host name (a text string such as follows if the suggestions above were not helpful. ● Restart your mobile device and your password, tap 'Manual setup' button in an...
User Manual - Page 4
... 47
APPS 54
BenQ Suggest 54 InstaQShare 55 InstaQPrint 56 WPS Office 57 Keeper 59 Screen Push 59 Maths Tutor 60 Email 61 Side Tool Bar 62 Zoom 63
Product information 64
Specifications 64 Dimensions (RP654K 67 Dimensions (RP704K 68 Dimensions (RP750K 69 Dimensions (RP860K 70 Supported input signal resolution 71
Troubleshooting 73
4/24/18
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