Service Guide
Page 10
MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics- You can also secondary click by how quickly you drag to scroll quickly up, down, or sideways in the active window. To fine-tune the tracking speed and set other trackpad options, choose Apple > System Preferences, click Keyboard & Mouse, and then click Trackpad. ... scrolling lets you move your finger across the trackpad; How far the pointer moves on the trackpad while clicking the trackpad button. General Information 10 To move the pointer a short distance, move your finger slowly across the trackpad.
MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Basics- You can also secondary click by how quickly you drag to scroll quickly up, down, or sideways in the active window. To fine-tune the tracking speed and set other trackpad options, choose Apple > System Preferences, click Keyboard & Mouse, and then click Trackpad. ... scrolling lets you move your finger across the trackpad; How far the pointer moves on the trackpad while clicking the trackpad button. General Information 10 To move the pointer a short distance, move your finger slowly across the trackpad.
Service Guide
Page 33
... to carefully straighten bent screw tabs. 10. The top case should lay flat along all sides and top, if not, make sure that the keyboard cable stays connected and is folding properly) and align the corners. 12. Important: Do not insert screws into place. 13. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz...
... to carefully straighten bent screw tabs. 10. The top case should lay flat along all sides and top, if not, make sure that the keyboard cable stays connected and is folding properly) and align the corners. 12. Important: Do not insert screws into place. 13. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz...
Service Guide
Page 40
Keyboard 40 The film will NOT be removed, but will be peeled back to first access four bend-tabs in the MacBook Pro (17-inch and 17-inch Core 2 Duo) and six bend-tabs in the MacBook Pro (17-inch 2.4GHz and Early 2008) along the bottom edge, and then to slide in a black stick. Use a razor knife to carefully lift up at the edge just enough to access some keyboard screws. 11. Locate the insulator film covering the back of the keyboard well. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - 10. Important: Do NOT cut the film with the knife.
Keyboard 40 The film will NOT be removed, but will be peeled back to first access four bend-tabs in the MacBook Pro (17-inch and 17-inch Core 2 Duo) and six bend-tabs in the MacBook Pro (17-inch 2.4GHz and Early 2008) along the bottom edge, and then to slide in a black stick. Use a razor knife to carefully lift up at the edge just enough to access some keyboard screws. 11. Locate the insulator film covering the back of the keyboard well. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - 10. Important: Do NOT cut the film with the knife.
Service Guide
Page 54
...the keyboard to verify that covers the two tabs along each side. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Install all the tabs have not seated correctly. Lay the top case upside down. 10. Keyboard 54 6. These tabs must be fully seated, as shown ...below, for the MacBook Pro (17-inch 2.4GHz and Early 2008), starting from the middle and working outward. Note: The keyboard will...
...the keyboard to verify that covers the two tabs along each side. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Install all the tabs have not seated correctly. Lay the top case upside down. 10. Keyboard 54 6. These tabs must be fully seated, as shown ...below, for the MacBook Pro (17-inch 2.4GHz and Early 2008), starting from the middle and working outward. Note: The keyboard will...
Service Guide
Page 68
Replacement Note: When installing the hard drive, verify that the two rubber grommets are installed on the bottom case frame 11. Transfer the hard drive screws and two grommets on the frame. Verify that the two screw heads installed on its left side, fit securely into the two grommets on the right side to the replacement drive. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Hard Drive 68 Important Note: All older MacBook Pro 17-inch models should have any white hard drive grommets replaced by newer black grommets (same part number: 922-7941). 10. 9.
Replacement Note: When installing the hard drive, verify that the two rubber grommets are installed on the bottom case frame 11. Transfer the hard drive screws and two grommets on the frame. Verify that the two screw heads installed on its left side, fit securely into the two grommets on the right side to the replacement drive. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Hard Drive 68 Important Note: All older MacBook Pro 17-inch models should have any white hard drive grommets replaced by newer black grommets (same part number: 922-7941). 10. 9.
Service Guide
Page 74
If present, re-install the foil EMI shield, using a reverse order of the bracket. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Verify that the rubber pad is in place on the bottom of the antenna board, and routes in a channel in the bracket. 11. Bluetooth Card 74 Install a replacement antenna as a separate part (922-7969). If need be, the EMI shield is attached on the bottom of step 3 (see previous) starting with the top. Order a new bracket, if needed. 10. Note: The antenna cable is available to order as shown below. 9.
If present, re-install the foil EMI shield, using a reverse order of the bracket. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart - Verify that the rubber pad is in place on the bottom of the antenna board, and routes in a channel in the bracket. 11. Bluetooth Card 74 Install a replacement antenna as a separate part (922-7969). If need be, the EMI shield is attached on the bottom of step 3 (see previous) starting with the top. Order a new bracket, if needed. 10. Note: The antenna cable is available to order as shown below. 9.
Service Guide
Page 131
...-third of thermal grease, in the center, on the syringe before applying the first dab. . 9. Important: Avoid unnecessary contact with new thermal material, as shown. 10. When replacing the logic board: • Verify that no cables are installed on the top of the board. • Guide the logic board's port side... do so can cause the computer to overheat and be replaced. Note the contents of the syringe of the logic board near the graphics chip. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart -
...-third of thermal grease, in the center, on the syringe before applying the first dab. . 9. Important: Avoid unnecessary contact with new thermal material, as shown. 10. When replacing the logic board: • Verify that no cables are installed on the top of the board. • Guide the logic board's port side... do so can cause the computer to overheat and be replaced. Note the contents of the syringe of the logic board near the graphics chip. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Take Apart -
Service Guide
Page 159
... 16. Troubleshooting Aids and Tips Power Button pads on the Image... Note: Image ASD OS 3S121.dmg should be shorted across (with a vertical white line. For Destination, drag ...to start the installation. 13. In Disk Utility, select the volume on the Restore tab. 10. The pads are located near the left -hand column to the Destination window. 12. It... is disconnected. Instead of the LVDS cable connector on the Image button. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - 8. Click on the USB ...
... 16. Troubleshooting Aids and Tips Power Button pads on the Image... Note: Image ASD OS 3S121.dmg should be shorted across (with a vertical white line. For Destination, drag ...to start the installation. 13. In Disk Utility, select the volume on the Restore tab. 10. The pads are located near the left -hand column to the Destination window. 12. It... is disconnected. Instead of the LVDS cable connector on the Image button. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - 8. Click on the USB ...
Service Guide
Page 161
...stored on battery do not light until the pack has charged for approximately 10 minutes • Unusual fan behavior and thermal management issues Please follow the steps outlined in the MacBook Pro. Symptoms that may be resolved by updating the EFI and SMC firmware in... Knowledge Base article 303880 Mac OS X: Firmware Updates for Intel-based Macs. Information about firmware versions for hardware...
...stored on battery do not light until the pack has charged for approximately 10 minutes • Unusual fan behavior and thermal management issues Please follow the steps outlined in the MacBook Pro. Symptoms that may be resolved by updating the EFI and SMC firmware in... Knowledge Base article 303880 Mac OS X: Firmware Updates for Intel-based Macs. Information about firmware versions for hardware...
Service Guide
Page 162
...other than those in /System/Library/Fonts • It moves to the Trash all font caches normally stored in /Library/Caches/com.apple.ATS/(uid)/, where (uid) is a user ID number such as 501. • It disables all startup items and any Login Items...MacBook Pros require an Intel-compatible Mac OS. • For the MacBook Pro (17-inch), use Mac OS X 10.4.6 or later only. • For the MacBook Pro (17-inch Core 2 Duo), use Mac OS X 10.4.8 or later only. • For the MacBook Pro (17-inch 2.4GHz), use Mac OS X 10.4.9 or later only. • For the MacBook Pro (17-inch Early 2008), use Mac OS X 10...
...other than those in /System/Library/Fonts • It moves to the Trash all font caches normally stored in /Library/Caches/com.apple.ATS/(uid)/, where (uid) is a user ID number such as 501. • It disables all startup items and any Login Items...MacBook Pros require an Intel-compatible Mac OS. • For the MacBook Pro (17-inch), use Mac OS X 10.4.6 or later only. • For the MacBook Pro (17-inch Core 2 Duo), use Mac OS X 10.4.8 or later only. • For the MacBook Pro (17-inch 2.4GHz), use Mac OS X 10.4.9 or later only. • For the MacBook Pro (17-inch Early 2008), use Mac OS X 10...
Service Guide
Page 168
... terminals on solid and turns off, the main logic board is fully seated. 3. Note: With the MacBook Pro (17-inch 2.4GHz and Early 2008), unlike previous models, if you use the MacBook Apple 60W Portable Power Adapter to power the system, the battery will boot to power up ; Remove any... connected peripherals and eject any additional RAM. 10. If it boots, replace top case. 9. Hardware Symptom Charts 168 ...
... terminals on solid and turns off, the main logic board is fully seated. 3. Note: With the MacBook Pro (17-inch 2.4GHz and Early 2008), unlike previous models, if you use the MacBook Apple 60W Portable Power Adapter to power the system, the battery will boot to power up ; Remove any... connected peripherals and eject any additional RAM. 10. If it boots, replace top case. 9. Hardware Symptom Charts 168 ...
Service Guide
Page 171
...unit was pressed for some play to align to a known-good power source. Replace any ExpressCard. 2. See chart below for KGB left I /O board MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Shutdown Code Potential Indication, Issue and/or Fix 3 Normal behavior... If damaged, replace... connector should light up. Consult system.log for improper seating or damage. Make a visual inspection of the cables. 10. Make sure all blades are still on logic board... 1) try swapping for correlation between error code and part. Hardware Symptom Charts ...
...unit was pressed for some play to align to a known-good power source. Replace any ExpressCard. 2. See chart below for KGB left I /O board MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Shutdown Code Potential Indication, Issue and/or Fix 3 Normal behavior... If damaged, replace... connector should light up. Consult system.log for improper seating or damage. Make a visual inspection of the cables. 10. Make sure all blades are still on logic board... 1) try swapping for correlation between error code and part. Hardware Symptom Charts ...
Service Guide
Page 173
... antenna is in the proper order. 7. In Mac OS X, use Software Update in System Preferences or see the Apple Software Updates web page to make sure the latest version...Too many users may cause interference with the AirPort signal. Replace with known-good AirPort Extreme card. 9. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Reset PRAM. (After restart,...chime at the same time, causing heavy network traffic. If damaged, replace the display assembly. 10. Hardware Symptom Charts 173 Replace left I /O board. 8. Check the number of AirPort ...
... antenna is in the proper order. 7. In Mac OS X, use Software Update in System Preferences or see the Apple Software Updates web page to make sure the latest version...Too many users may cause interference with the AirPort signal. Replace with known-good AirPort Extreme card. 9. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Reset PRAM. (After restart,...chime at the same time, causing heavy network traffic. If damaged, replace the display assembly. 10. Hardware Symptom Charts 173 Replace left I /O board. 8. Check the number of AirPort ...
Service Guide
Page 175
...nearing the end of its connection to Knowledge Base article 88344: Apple portable computer's battery does not show a full charge in drive,...glow green and stay on , optical media always in Mac OS X. Replace left I/O board. 10. Refer to the logic board. 5. Reset the SMC (...power manager) as described in "Resetting the System Management Controller (SMC)" under "Troubleshooting Tips and Tricks" in the previous section. 2. Replace logic board. Short battery life Three categories to consider: 1. It MacBook Pro...
...nearing the end of its connection to Knowledge Base article 88344: Apple portable computer's battery does not show a full charge in drive,...glow green and stay on , optical media always in Mac OS X. Replace left I/O board. 10. Refer to the logic board. 5. Reset the SMC (...power manager) as described in "Resetting the System Management Controller (SMC)" under "Troubleshooting Tips and Tricks" in the previous section. 2. Replace logic board. Short battery life Three categories to consider: 1. It MacBook Pro...
Service Guide
Page 184
... keys until you hear the startup chime at least one additional time after the initial startup chime). 4. Modem (External) Note: MacBook Pro does not have a built-in the Network Port Configuration section of the Network system preferences. Hardware Symptom Charts 184 If there is...needs to the top case flex cable. 3. Replace the left I /O flex cable connection to the top case flex. 2. Replace the microphone module. 8. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Check the keyboard backlight flex cable connection to be dim. 2. Keyboard is partially ...
... keys until you hear the startup chime at least one additional time after the initial startup chime). 4. Modem (External) Note: MacBook Pro does not have a built-in the Network Port Configuration section of the Network system preferences. Hardware Symptom Charts 184 If there is...needs to the top case flex cable. 3. Replace the left I /O flex cable connection to the top case flex. 2. Replace the microphone module. 8. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Check the keyboard backlight flex cable connection to be dim. 2. Keyboard is partially ...
Service Guide
Page 188
... If a left port is still not recognized, replace the left I /O board. 10. Verify that the power supply is connected and the device's LED indicates it is ... If the adapter works, replace the plug or cord. 3. Carefully clear the pins with a known-good Apple USB keyboard or mouse. 8. then press the power button to another computer using FireWire Target Disk Mode....in only one or more pins. Try a different USB device on the MagSafe connector does not light up, clean MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Refer to Knowledge Base article 58583: How ...
... If a left port is still not recognized, replace the left I /O board. 10. Verify that the power supply is connected and the device's LED indicates it is ... If the adapter works, replace the plug or cord. 3. Carefully clear the pins with a known-good Apple USB keyboard or mouse. 8. then press the power button to another computer using FireWire Target Disk Mode....in only one or more pins. Try a different USB device on the MagSafe connector does not light up, clean MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Refer to Knowledge Base article 58583: How ...
Service Guide
Page 189
...USB ports, the Output tab of power adapter with the fn key pressed and then not pressed) to the left and right cable connections. 10. If the system continues to indicate a phantom device is plugged in, try plugging in (to check the volume setting. 4. Replace the .... Remove the battery and connect the power adapter. If the adapter turns on and boots the system, replace the logic board. Verify left I /O board. 5. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Remove the device. 3. Reset PRAM. (After restart, hold down the Command-Option-P-R keys...
...USB ports, the Output tab of power adapter with the fn key pressed and then not pressed) to the left and right cable connections. 10. If the system continues to indicate a phantom device is plugged in, try plugging in (to check the volume setting. 4. Replace the .... Remove the battery and connect the power adapter. If the adapter turns on and boots the system, replace the logic board. Verify left I /O board. 5. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - Remove the device. 3. Reset PRAM. (After restart, hold down the Command-Option-P-R keys...
Service Guide
Page 191
Place the MacBook Pro Mac OS X Install 1 Disc in the optical disc drive, press the start the computer. 3. Replace the top case. 8. Dim display, but there is sleeping or off for the device to be connected to the S-video/composite port while the MacBook Pro is no external video appears, ...beginning of the inverter cable to start button and hold down the computer and restart. 6. Replace logic board. Otherwise proceed to step 10 below. Computer appears to work, but computer appears to provide a grounding path for intact video signal. Open Display system preference panel and...
Place the MacBook Pro Mac OS X Install 1 Disc in the optical disc drive, press the start the computer. 3. Replace the top case. 8. Dim display, but there is sleeping or off for the device to be connected to the S-video/composite port while the MacBook Pro is no external video appears, ...beginning of the inverter cable to start button and hold down the computer and restart. 6. Replace logic board. Otherwise proceed to step 10 below. Computer appears to work, but computer appears to provide a grounding path for intact video signal. Open Display system preference panel and...
Service Guide
Page 192
...were lost the backup battery may be dead or discharged. • Remove main battery from the Apple menu. • Remove the main battery and disconnect the power adapter for 10 minutes. • Connect the power adapter, insert the battery, and power on the logic board.... 3. Replace the backup battery. 3. Replace the logic board. If the external video displays the mirrored image correctly, replace the display assembly. 4. 3. Restart the computer and test again. 8. The MacBook Pro...
...were lost the backup battery may be dead or discharged. • Remove main battery from the Apple menu. • Remove the main battery and disconnect the power adapter for 10 minutes. • Connect the power adapter, insert the battery, and power on the logic board.... 3. Replace the backup battery. 3. Replace the logic board. If the external video displays the mirrored image correctly, replace the display assembly. 4. 3. Restart the computer and test again. 8. The MacBook Pro...
Service Guide
Page 194
... according to the Verify Repair step of the troubleshooting flowchart. Hardware Symptom Charts 194 Each processor chip should look completely covered. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - It should have eliminated all the immediately known potential ... Yes: You have .01 to the Systematic Fault Isolation step of Apple portable computers, see Knowledge Base article 30612: Apple Portables: Operating Temperature. For more information on it. Check for complete details. 10. 9. Proceed to .12 cc (one-third of a single syringe...
... according to the Verify Repair step of the troubleshooting flowchart. Hardware Symptom Charts 194 Each processor chip should look completely covered. MacBook Pro 17-inch (original, Core 2 Duo, 2.4/2.6GHz, 2008) Troubleshooting - It should have eliminated all the immediately known potential ... Yes: You have .01 to the Systematic Fault Isolation step of Apple portable computers, see Knowledge Base article 30612: Apple Portables: Operating Temperature. For more information on it. Check for complete details. 10. 9. Proceed to .12 cc (one-third of a single syringe...