Acer TravelMate 8471 Series Service Guide
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...14 Lock Keys and embedded numeric keypad 14 Windows Keys 15 Hot Keys 16 Using the system utilities 17 Acer Backup Manager 19 Power management 20 Acer PowerSmart key 20 Acer eRecovery Management 20 Burn backup discs 21 Restore 21 Hardware Specifications and Configurations 23 BIOS Setup Utility 27 System... 38 Before You Begin 38 Disassembly Procedure Flowchard 39 Main unit disassembly flow chart 39 LCM module disassembly flow chart 39 Removing the Battery Pack 40 Removing the HDD and RAM 41 Remove Keyboard 44 Remove FFC of main board and sub board 45 Remove Panel 48 ...
...14 Lock Keys and embedded numeric keypad 14 Windows Keys 15 Hot Keys 16 Using the system utilities 17 Acer Backup Manager 19 Power management 20 Acer PowerSmart key 20 Acer eRecovery Management 20 Burn backup discs 21 Restore 21 Hardware Specifications and Configurations 23 BIOS Setup Utility 27 System... 38 Before You Begin 38 Disassembly Procedure Flowchard 39 Main unit disassembly flow chart 39 LCM module disassembly flow chart 39 Removing the Battery Pack 40 Removing the HDD and RAM 41 Remove Keyboard 44 Remove FFC of main board and sub board 45 Remove Panel 48 ...
Acer TravelMate 8471 Series Service Guide
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...EDGE (850/900/1800/ 1900 MHz)* LAN: Gigabit Ethernet; Wake-on-LAN ready Privacy control Enhanced Acer DASP (Disk Anti-Shock Protection) Acer Bio-Protection fingerprint solution* BIOS user, supervisor, HDD passwords Kensington lock slot Dimensions and weight ...; 314.9 (W) x 235 (D) x 25.9/29.6 (H) mm (13.46 x 9.25 x 1.01/1.16 inches) 1.98 kg (4.37 lbs.) with 6-cell battery pack Power subsystem...
...EDGE (850/900/1800/ 1900 MHz)* LAN: Gigabit Ethernet; Wake-on-LAN ready Privacy control Enhanced Acer DASP (Disk Anti-Shock Protection) Acer Bio-Protection fingerprint solution* BIOS user, supervisor, HDD passwords Kensington lock slot Dimensions and weight ...; 314.9 (W) x 235 (D) x 25.9/29.6 (H) mm (13.46 x 9.25 x 1.01/1.16 inches) 1.98 kg (4.37 lbs.) with 6-cell battery pack Power subsystem...
Acer TravelMate 8471 Series Service Guide
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No. Closed Front View No. Charging: The light shows amber when the battery is charging. 2. Icon Item 1 Battery 2 Multi-in AC mode. Fully charged: The light shows blue when in -1 card reader Rear view Description Indicates the computer's battery status. 1. Icon Item 1 Battery bay Description Houses the computer's battery pack. NOTE: Push to remove/install the card. Only one card can operate at any given time. Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Chapter 1 9
No. Closed Front View No. Charging: The light shows amber when the battery is charging. 2. Icon Item 1 Battery 2 Multi-in AC mode. Fully charged: The light shows blue when in -1 card reader Rear view Description Indicates the computer's battery status. 1. Icon Item 1 Battery bay Description Houses the computer's battery pack. NOTE: Push to remove/install the card. Only one card can operate at any given time. Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Chapter 1 9
Acer TravelMate 8471 Series Service Guide
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...key to a Kensington-compatible computer security lock. Some keyless models are also available. Icon Item 1 Battery bay Description Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Memory Houses the computer's main memory. Chapter 1 11 Icon Item Description 5 ...Wrap the computer security lock cable around an immovable object such as a table or handle of the fan. 6 Battery release latch Releases the battery for removal. compartment 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Ventilation slots ...
...key to a Kensington-compatible computer security lock. Some keyless models are also available. Icon Item 1 Battery bay Description Houses the computer's battery pack. 2 Battery lock Locks the battery in position. 3 Memory Houses the computer's main memory. Chapter 1 11 Icon Item Description 5 ...Wrap the computer security lock cable around an immovable object such as a table or handle of the fan. 6 Battery release latch Releases the battery for removal. compartment 4 Hard disk bay Houses the computer's hard disk (secured with screws). 5 Ventilation slots ...
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..., Green) On KB Software Item Operation system BIOS Specification Vista SP1/SP2, XP, Windows 7 (Ready) Insyde Power Management Item Controller Interface AC adapter (AVAP) 1st Battery (AVAP) ITE ITE8512F LPC 65W 6 cell 2.6 / 2.8 / 2.9 Specification Chapter 1 25
..., Green) On KB Software Item Operation system BIOS Specification Vista SP1/SP2, XP, Windows 7 (Ready) Insyde Power Management Item Controller Interface AC adapter (AVAP) 1st Battery (AVAP) ITE ITE8512F LPC 65W 6 cell 2.6 / 2.8 / 2.9 Specification Chapter 1 25
Acer TravelMate 8471 Series Service Guide
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LED Status Indicator Item 1st Battery Status HDD Caps Lock Num Lock 1 (Blue/Orange) 1 (Blue / flash) 1 (Blue) 1 (Blue) Specification Security Features Item TPM Finger print PBA 1 Optional 1 Specification FAN Item Not Noise Number as low as possible 1 Specification Physical Characteristics Item Dimensions Thickness (maximum) Weight (incl 1st Battery & super multi ODD) Specification 323.6 (W) x 228 (D) mm 23.3 ~ 27.9mm < 1.7 kg 26 Chapter 1
LED Status Indicator Item 1st Battery Status HDD Caps Lock Num Lock 1 (Blue/Orange) 1 (Blue / flash) 1 (Blue) 1 (Blue) Specification Security Features Item TPM Finger print PBA 1 Optional 1 Specification FAN Item Not Noise Number as low as possible 1 Specification Physical Characteristics Item Dimensions Thickness (maximum) Weight (incl 1st Battery & super multi ODD) Specification 323.6 (W) x 228 (D) mm 23.3 ~ 27.9mm < 1.7 kg 26 Chapter 1
Acer TravelMate 8471 Series Service Guide
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..., EMS, DPMI) when you use the Phlash utility. Prepare a bootable diskette. 2. Fellow the steps below to finish BIOS flash, you run the Phlash. 1. If the battery pack does not contain enough power to run the Phlash utility. NOTE: Please use the Phlash. Copy the flash utilities to update the system BIOS...
..., EMS, DPMI) when you use the Phlash utility. Prepare a bootable diskette. 2. Fellow the steps below to finish BIOS flash, you run the Phlash. 1. If the battery pack does not contain enough power to run the Phlash utility. NOTE: Please use the Phlash. Copy the flash utilities to update the system BIOS...
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Remove the battery pack. 38 Chapter 3 Turn off the power to the system and all power and signal cables from the system. 3. Unplug the AC adapter and all peripherals. 2. General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1.
Remove the battery pack. 38 Chapter 3 Turn off the power to the system and all power and signal cables from the system. 3. Unplug the AC adapter and all peripherals. 2. General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1.
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For example, if you want to be removed during servicing. Main unit disassembly flow chart Start Battery HDD RAM BTCB Audio Board VGA Board I/O Board LCM module disassembly flow chart Start Main Board LCM Mylar LCM Module LCM Bezel LCM Panel Chapter 3 39 Disassembly Procedure Flowchard The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you must first remove the keyboard, then disassemble the inside assembly frame in that need to remove the system board, you on the components that order.
For example, if you want to be removed during servicing. Main unit disassembly flow chart Start Battery HDD RAM BTCB Audio Board VGA Board I/O Board LCM module disassembly flow chart Start Main Board LCM Mylar LCM Module LCM Bezel LCM Panel Chapter 3 39 Disassembly Procedure Flowchard The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you must first remove the keyboard, then disassemble the inside assembly frame in that need to remove the system board, you on the components that order.
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NOTE: Battery has been highlighted with the yellow circle as above image shows. Slide the battery latch then remove the battery. Release the battery lock. 2. Please detach the battery and follow local regulations for disposal. 40 Chapter 3 Removing the Battery Pack 1.
NOTE: Battery has been highlighted with the yellow circle as above image shows. Slide the battery latch then remove the battery. Release the battery lock. 2. Please detach the battery and follow local regulations for disposal. 40 Chapter 3 Removing the Battery Pack 1.
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2. Please detach the RTC battery and follow local regulations for disposal. 42 Chapter 3 Type M2*5(4.5D*0.8T) Number 1 NOTE: RTC battery has been highlighted with the yellow circle as above image shows. Remove the screw on RAM cover and remove RAM.
2. Please detach the RTC battery and follow local regulations for disposal. 42 Chapter 3 Type M2*5(4.5D*0.8T) Number 1 NOTE: RTC battery has been highlighted with the yellow circle as above image shows. Remove the screw on RAM cover and remove RAM.
Acer TravelMate 8471 Series Service Guide
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... symptom of the problem, power on the computer using each of the following list: "Check the Power Adapter" on page 53 "Check the Battery Pack" on indicator does not light up, check the power cord of the power adapter cable. then check that if the parameters shown in the... test items. 4. If the operational charge does not work, see "Check the Battery Pack" on page 68. In Power Meter, confirm that power is not correct, replace the power adapter. 2. Press F2 in the screen for Current Power...
... symptom of the problem, power on the computer using each of the following list: "Check the Power Adapter" on page 53 "Check the Battery Pack" on indicator does not light up, check the power cord of the power adapter cable. then check that if the parameters shown in the... test items. 4. If the operational charge does not work, see "Check the Battery Pack" on page 68. In Power Meter, confirm that power is not correct, replace the power adapter. 2. Press F2 in the screen for Current Power...
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...the total power remaining when installed in the computer. See the following actions one at a time to correct the problem. To check the battery charge operation, use the touchpad, the pointer drifts on the screen for a short time. Reconnect the touchpad cables. 2. This self-acting... pointer movement can occur when a slight, steady pressure is not a hardware problem. If the battery status indicator does not light up , replace the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following figure. 3....
...the total power remaining when installed in the computer. See the following actions one at a time to correct the problem. To check the battery charge operation, use the touchpad, the pointer drifts on the screen for a short time. Reconnect the touchpad cables. 2. This self-acting... pointer movement can occur when a slight, steady pressure is not a hardware problem. If the battery status indicator does not light up , replace the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following figure. 3....
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... Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - CPU BIOS Update Code Mismatch. 2. IDE Primary Channel Master Drive Error. (THe causes will show message. Battery critical LOW. In this situation BIOS will shut down system, no message will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn Error... CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) . CMOS Battery Bad. see "Keyboard or Auxiliary Input Device Check" on page 52.
... Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - CPU BIOS Update Code Mismatch. 2. IDE Primary Channel Master Drive Error. (THe causes will show message. Battery critical LOW. In this situation BIOS will shut down system, no message will be shown before "Equipment Configuration Error") Memory Error at offset: nnnn Error... CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn Extended RAM Failed at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) . CMOS Battery Bad. see "Keyboard or Auxiliary Input Device Check" on page 52.
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...system. Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - Error Messages System battery is defined with the proper diskette type in BIOS Setup Utility. Default configuration used System timer error Real time clock error Previous boot incomplete... board Run "Load Default Settings" in BIOS Setup Utility. System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. Check the drive is defined with the proper diskette type in BIOS Setup...
...system. Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - Error Messages System battery is defined with the proper diskette type in BIOS Setup Utility. Default configuration used System timer error Real time clock error Previous boot incomplete... board Run "Load Default Settings" in BIOS Setup Utility. System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. Check the drive is defined with the proper diskette type in BIOS Setup...
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... Data I/O device IRQ conflict Operating system not found FRU/Action in Sequence BIOS ROM System board Run "Load Default Settings" in Sequence Power source (battery pack and power adapter). But you can see if fixed disk and drive A are properly identified. See "Power System Check" on an external CRT...blank. No beep, power-on indicator turns on and a blinking cursor shown on and LCD is blank. LED board System board Power source (battery pack and power adapter). See "Power System Check" on indicator turns off and LCD is blank. System board Speaker System board 58 Chapter 4 ...
... Data I/O device IRQ conflict Operating system not found FRU/Action in Sequence BIOS ROM System board Run "Load Default Settings" in Sequence Power source (battery pack and power adapter). But you can see if fixed disk and drive A are properly identified. See "Power System Check" on an external CRT...blank. No beep, power-on indicator turns on and a blinking cursor shown on and LCD is blank. LED board System board Power source (battery pack and power adapter). See "Power System Check" on indicator turns off and LCD is blank. System board Speaker System board 58 Chapter 4 ...
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... in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). Battery pack Power adapter Hard drive & battery connection board System board Chapter 4 63 Power-Related Symptoms Symptom / Error Power shuts down during...
... in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). Battery pack Power adapter Hard drive & battery connection board System board Chapter 4 63 Power-Related Symptoms Symptom / Error Power shuts down during...
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... programs, no sound. Touchpad Keyboard Hard disk connection board Hard disk drive System board LCD cover switch System board 64 Chapter 4 Battery can't be charged. Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count ...(size) appears different from actual size. Action in Sequence Power source (battery pack and power adapter). System board See "Check the Battery Pack" on page 53. Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings", ...
... programs, no sound. Touchpad Keyboard Hard disk connection board Hard disk drive System board LCD cover switch System board 64 Chapter 4 Battery can't be charged. Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count ...(size) appears different from actual size. Action in Sequence Power source (battery pack and power adapter). System board See "Check the Battery Pack" on page 53. Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings", ...
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Hard disk connection board System board Chapter 4 65 Action in Windows doesn't go higher than 90%. Battery fuel gauge in Sequence Hard disk connection board Hard disk drive System board LCD cover switch System board Remove battery pack and let it cool for 2 hours. System hangs intermittently. Refresh battery (continue use battery until power off, then charge battery). The system doesn't resume from hibernation mode. Battery pack System board Reconnect hard disk/CD-ROM drives. Symptom / Error The system doesn't resume from standby mode after opening the LCD.
Hard disk connection board System board Chapter 4 65 Action in Windows doesn't go higher than 90%. Battery fuel gauge in Sequence Hard disk connection board Hard disk drive System board LCD cover switch System board Remove battery pack and let it cool for 2 hours. System hangs intermittently. Refresh battery (continue use battery until power off, then charge battery). The system doesn't resume from hibernation mode. Battery pack System board Reconnect hard disk/CD-ROM drives. Symptom / Error The system doesn't resume from standby mode after opening the LCD.
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..., reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following devices: z Non-Acer devices z Printer, mouse, and other external devices z Battery pack z Hard disk drive z DIMM z CD-ROM/Diskette drive Module z PC Cards 4. Power-on page 53). 1. NOTE: Verify that all of...
..., reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following devices: z Non-Acer devices z Printer, mouse, and other external devices z Battery pack z Hard disk drive z DIMM z CD-ROM/Diskette drive Module z PC Cards 4. Power-on page 53). 1. NOTE: Verify that all of...