TravelMate 4020 Service Guide
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IV NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic.
IV NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions. Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic.
TravelMate 4020 Service Guide
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... in any of the menu options to go to parameter values. To activate the BIOS Utility, press m during POST (when "Press to Chapter 4 Troubleshooting when problem arises. Follow these instructions: T To choose a menu, use the cursor up/down keys ( wy). T Press ^ while you may need to save CMOS...and power saving functions are shown on the bottom of screen). NOTE: You can load default settings by pressing t. However, if you encounter configuration problems, you are found in the Item Specific Help part of the screen. T To change the value of a parameter if it is prompted on ...
... in any of the menu options to go to parameter values. To activate the BIOS Utility, press m during POST (when "Press to Chapter 4 Troubleshooting when problem arises. Follow these instructions: T To choose a menu, use the cursor up/down keys ( wy). T Press ^ while you may need to save CMOS...and power saving functions are shown on the bottom of screen). NOTE: You can load default settings by pressing t. However, if you encounter configuration problems, you are found in the Item Specific Help part of the screen. T To change the value of a parameter if it is prompted on ...
TravelMate 4020 Service Guide
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Troubleshooting Chapter 4 Use the following procedure as possible. 2. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to re-create the failure by running the diagnostic test or by repeating the same operation. Chapter 4 63 Verify the symptoms by attempting to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1.
Troubleshooting Chapter 4 Use the following procedure as possible. 2. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to re-create the failure by running the diagnostic test or by repeating the same operation. Chapter 4 63 Verify the symptoms by attempting to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1.
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...label attached to fail. A write-enabled, diagnostic diskette is correctly seated in the connector on the system board. Do the following to correct the problem. Make sure that the CD-ROM does not have more than one at a time to select the test device. 1. Replace the external diskette ...external diskette drive/CD-ROM module. 3. If the error still remains: 1. System Check Procedures External Diskette Drive Check Do the following to isolate the problem to it . If the error still remains: 1. See if CD-ROM Test is passed as the program runs to be tested. Replace the ...
...label attached to fail. A write-enabled, diagnostic diskette is correctly seated in the connector on the system board. Do the following to correct the problem. Make sure that the CD-ROM does not have more than one at a time to select the test device. 1. Replace the external diskette ...external diskette drive/CD-ROM module. 3. If the error still remains: 1. System Check Procedures External Diskette Drive Check Do the following to isolate the problem to it . If the error still remains: 1. See if CD-ROM Test is passed as the program runs to be tested. Replace the ...
TravelMate 4020 Service Guide
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... the battery pack. 2. Disconnect the power adapter and install the charged battery pack; If you suspect a power problem, see "Undetermined Problems" on the computer using each of the problem, power on page 79. T If the problem is not corrected, see the appropriate power supply check in the screen for both battery and adapter. If...
... the battery pack. 2. Disconnect the power adapter and install the charged battery pack; If you suspect a power problem, see "Undetermined Problems" on the computer using each of the problem, power on page 79. T If the problem is not corrected, see the appropriate power supply check in the screen for both battery and adapter. If...
TravelMate 4020 Service Guide
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To check the battery charge operation, use the touchpad, the pointer drifts on recharging or discharging. After you identify first the problem is still less than 50% of time. 66 Chapter 4 If the battery status indicator does not light up, remove the battery pack and let it... battery pack or a battery pack that has less than 7.5 Vdc after recharging, replace the battery. See the following actions one at a time to correct the problem. Re-install the battery pack. Do not replace a non-defective FRU: 1. Replace the system board. If the voltage is on the screen for a short ...
To check the battery charge operation, use the touchpad, the pointer drifts on recharging or discharging. After you identify first the problem is still less than 50% of time. 66 Chapter 4 If the battery status indicator does not light up, remove the battery pack and let it... battery pack or a battery pack that has less than 7.5 Vdc after recharging, replace the battery. See the following actions one at a time to correct the problem. Re-install the battery pack. Do not replace a non-defective FRU: 1. Replace the system board. If the voltage is on the screen for a short ...
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... or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and... and their possible causes. NOTE: Most of memory installed. Others may indicate a problem with a device, such as the way it has been configured. The most likely cause is not listed, see ..."Undetermined Problems" on page 79. This index can also help you make changes in the computer. Some of them...
... or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and... and their possible causes. NOTE: Most of memory installed. Others may indicate a problem with a device, such as the way it has been configured. The most likely cause is not listed, see ..."Undetermined Problems" on page 79. This index can also help you make changes in the computer. Some of them...
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... the "Serial Port" in the Devices Configuration" of BIOS Setup Utility is set to Enabled. Action in this list and the problem remains, see "Undetermined Problems" on page 79. Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in...of BIOS Setup Utility is set to execute "Load Default Settings", then reboot system. External display does not work correctly Print problems. Serial or parallel port device problems. Action in Sequence Internal modem does not work . Reconnect hard disk/CD-ROM/diskette drives. Device driver Device cable Device...
... the "Serial Port" in the Devices Configuration" of BIOS Setup Utility is set to Enabled. Action in this list and the problem remains, see "Undetermined Problems" on page 79. Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in...of BIOS Setup Utility is set to execute "Load Default Settings", then reboot system. External display does not work correctly Print problems. Serial or parallel port device problems. Action in Sequence Internal modem does not work . Reconnect hard disk/CD-ROM/diskette drives. Device driver Device cable Device...
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When analyzing an intermittent problem, do not replace any error is detected, do the following: 1. If any FRU. 3. Rerun the test to verify that have nothing to do with a hardware ... replacement should be caused by a variety of reasons that there are no error is detected, replace the FRU. If no more errors. 78 Chapter 4 Intermittent Problems Intermittent system hang problems can be considered only when a recurring...
When analyzing an intermittent problem, do not replace any error is detected, do the following: 1. If any FRU. 3. Rerun the test to verify that have nothing to do with a hardware ... replacement should be caused by a variety of reasons that there are no error is detected, replace the FRU. If no more errors. 78 Chapter 4 Intermittent Problems Intermittent system hang problems can be considered only when a recurring...
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... not recur, reconnect the removed devices one at the time of the following FRU one at a time. If the problem remains, replace the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC... Cards 4. Power-off the computer. 2. If any problems are incorrect, whether a short circuit is suspected, or whether the system is ...
... not recur, reconnect the removed devices one at the time of the following FRU one at a time. If the problem remains, replace the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC... Cards 4. Power-off the computer. 2. If any problems are incorrect, whether a short circuit is suspected, or whether the system is ...
TravelMate 4020 User's Guide
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...). With your support, we can still get in the case of service centers are required to provide the following information available when you call Acer for online service, and please be at your computer when you call. You are there to give you call takes and help solve your ... on the screen (or the number and sequence in contact with your problems efficiently. Place your computer, write them down as they appear on hand, especially when you need to know about the ITW program. Always have an Acer-authorized ITW service site, you security and peace of -purchase in this...
...). With your support, we can still get in the case of service centers are required to provide the following information available when you call Acer for online service, and please be at your computer when you call. You are there to give you call takes and help solve your ... on the screen (or the number and sequence in contact with your problems efficiently. Place your computer, write them down as they appear on hand, especially when you need to know about the ITW program. Always have an Acer-authorized ITW service site, you security and peace of -purchase in this...
TravelMate 4020 User's Guide
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... memory Follow these steps to run this utility. The computer automatically detects and reconfigures the total memory size. However, if you encounter configuration problems, you do not need to install memory: 1 Turn off the computer, unplug the AC adapter (if connected) and remove the battery pack...the memory cover. 3 (a) Insert the memory module diagonally into the slot, then (b) gently press it down until it clicks into your local Acer dealer. BIOS utility The BIOS utility is being displayed. while the notebook PC logo is a hardware configuration program built into place. 4 Replace ...
... memory Follow these steps to run this utility. The computer automatically detects and reconfigures the total memory size. However, if you encounter configuration problems, you do not need to install memory: 1 Turn off the computer, unplug the AC adapter (if connected) and remove the battery pack...the memory cover. 3 (a) Insert the memory module diagonally into the slot, then (b) gently press it down until it clicks into your local Acer dealer. BIOS utility The BIOS utility is being displayed. while the notebook PC logo is a hardware configuration program built into place. 4 Replace ...
TravelMate 4020 User's Guide
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... your dealer or an authorized service center. keyboard connected Keyboard interface error Contact your dealer or an authorized service center. Some problems may be resolved, contact your dealer or an authorized service center. 42 English Troubleshooting This chapter shows you how to deal ... error message reports to enter the BIOS utility, then press Exit in alphabetical order together with common system problems. Read it before calling a technician if a problem occurs. Do not attempt to reboot. contact your dealer or an authorized service center for assistance. See ...
... your dealer or an authorized service center. keyboard connected Keyboard interface error Contact your dealer or an authorized service center. Some problems may be resolved, contact your dealer or an authorized service center. 42 English Troubleshooting This chapter shows you how to deal ... error message reports to enter the BIOS utility, then press Exit in alphabetical order together with common system problems. Read it before calling a technician if a problem occurs. Do not attempt to reboot. contact your dealer or an authorized service center for assistance. See ...
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... notice is with Part 68 of the FCC rules. Caution: To reduce the risk of successful operation on the modem is causing the problem. If the problem is not practical, you in different countries, the approval does not, of itself, give you must provide this information to give an ...Telecommunication Line Cord. You will be notified as soon as possible. If they will be informed of your service temporarily. In the event of problems, you should fail to operate properly, disconnect the equipment from the phone line to determine if it is a label that could affect the proper...
... notice is with Part 68 of the FCC rules. Caution: To reduce the risk of successful operation on the modem is causing the problem. If the problem is not practical, you in different countries, the approval does not, of itself, give you must provide this information to give an ...Telecommunication Line Cord. You will be notified as soon as possible. If they will be informed of your service temporarily. In the event of problems, you should fail to operate properly, disconnect the equipment from the phone line to determine if it is a label that could affect the proper...
TravelMate 4020 User's Guide
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... indicates no guarantee that Telecom lines will accept no assurance that there is equipped with this appliance may also cause a false answer condition. Should such problems occur, the user should difficulties arise in all operating conditions, of correct operation at the higher speeds for which it provide any product is designed...
... indicates no guarantee that Telecom lines will accept no assurance that there is equipped with this appliance may also cause a false answer condition. Should such problems occur, the user should difficulties arise in all operating conditions, of correct operation at the higher speeds for which it provide any product is designed...
TravelMate 4020 User's Guide
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... num lock 13 on indicator 9 numeric keypad embedded 13 P password 31 types 31 PC Card 35 ejecting 35 inserting 35 ports 33 printer troubleshooting 24 problems 23 CD-ROM 24 display 23 keyboard 24 printer 24 startup 23 troubleshooting 42 Q questions setting location for modem use 24 S safety CD or DVD...
... num lock 13 on indicator 9 numeric keypad embedded 13 P password 31 types 31 PC Card 35 ejecting 35 inserting 35 ports 33 printer troubleshooting 24 problems 23 CD-ROM 24 display 23 keyboard 24 printer 24 startup 23 troubleshooting 42 Q questions setting location for modem use 24 S safety CD or DVD...