TravelMate 360 Service Guide
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... 50 Before You Begin 50 Disassembly Procedure Flowchart 51 Removing the Battery Pack 53 Removing the Hard Disk Drive Module 54 Disassembling the Hard Disk Drive Module 54 Removing the DVD-ROM and Floppy disk drive Module 55 Removing the Video Capture Kit 56 Removing the Extended Memory 57 Disassembling the LCD 58...
... 50 Before You Begin 50 Disassembly Procedure Flowchart 51 Removing the Battery Pack 53 Removing the Hard Disk Drive Module 54 Disassembling the Hard Disk Drive Module 54 Removing the DVD-ROM and Floppy disk drive Module 55 Removing the Video Capture Kit 56 Removing the Extended Memory 57 Disassembling the LCD 58...
TravelMate 360 Service Guide
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... Slot 74 System Upgrade Procedure 76 Base Unit to Wireless LAN Unit 76 Chapter 4 Troubleshooting 79 System Check Procedures 80 External Diskette Drive Check 80 External CD-ROM Drive Check 80 Keyboard or Auxiliary Input Device Check 81 Memory Check 81 Power System Check 81 Touchpad Check 83 Power-On Self-Test...
... Slot 74 System Upgrade Procedure 76 Base Unit to Wireless LAN Unit 76 Chapter 4 Troubleshooting 79 System Check Procedures 80 External Diskette Drive Check 80 External CD-ROM Drive Check 80 Keyboard or Auxiliary Input Device Check 81 Memory Check 81 Power System Check 81 Touchpad Check 83 Power-On Self-Test...
TravelMate 360 Service Guide
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...capability (except Windows 2000) Multimedia ! ! ! ! 16-bit high-fidelity AC'97 PCI stereo audio with the user in single speaker High-speed optical drive (CD-ROM, DVD-ROM or DVD-RW) External USB video capture kit option Connectivity ! Here are just a few of its many features: Performance !... High-speed fax/data modem port ! High-capacity, Enhanced-IDE hard disk ! External EasyLink™ combo drive (floppy and CD-ROM/DVD-ROM/DVD-RW drive) ! Memory expandable up to 1024MB or 1GB and supports PC133 MHz bus speed ! IEEE 1394 port ! Intel® Mobile...
...capability (except Windows 2000) Multimedia ! ! ! ! 16-bit high-fidelity AC'97 PCI stereo audio with the user in single speaker High-speed optical drive (CD-ROM, DVD-ROM or DVD-RW) External USB video capture kit option Connectivity ! Here are just a few of its many features: Performance !... High-speed fax/data modem port ! High-capacity, Enhanced-IDE hard disk ! External EasyLink™ combo drive (floppy and CD-ROM/DVD-ROM/DVD-RW drive) ! Memory expandable up to 1024MB or 1GB and supports PC133 MHz bus speed ! IEEE 1394 port ! Intel® Mobile...
TravelMate 360 Service Guide
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... 16-bit PC Card(s) or 32-bit CardBus PC Card(s). 6 SmartCard eject Ejects the SmartCard from the slot. Left Panel # Icon Item Description 1 Easylink combo drive Connects to an Easylink combo drive connector 2 IEEE 1394 port Connects to IEEE1394 devices. 3 Power switch Turns on the left side of the computer. 8 Chapter 1
... 16-bit PC Card(s) or 32-bit CardBus PC Card(s). 6 SmartCard eject Ejects the SmartCard from the slot. Left Panel # Icon Item Description 1 Easylink combo drive Connects to an Easylink combo drive connector 2 IEEE 1394 port Connects to IEEE1394 devices. 3 Power switch Turns on the left side of the computer. 8 Chapter 1
TravelMate 360 Service Guide
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... are enabled. 2 Power Lights when the computer is on. 2 Sleep Lights when the computer enters Sleep mode. 3 Media Activity Lights when the floppy drive, hard disk or EasyLink Combo drive is active. 4 Battery Charge Lights when the battery is being charged. 5 Caps Lock Lights when Caps Lock is activated. 6 Num Lock Lights...
... are enabled. 2 Power Lights when the computer is on. 2 Sleep Lights when the computer enters Sleep mode. 3 Media Activity Lights when the floppy drive, hard disk or EasyLink Combo drive is active. 4 Battery Charge Lights when the battery is being charged. 5 Caps Lock Lights when Caps Lock is activated. 6 Num Lock Lights...
TravelMate 360 Service Guide
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... with various capacities to form other combinations. You may combine DIMMs with Lucent modem controller 14.4K 56K V.90 MDC RJ11 Rear side Floppy Disk Drive Interface Item Vendor & model name Floppy Disk Specifications Media recognition Sectors/track Tracks Data transfer rate (Kbit/s) Rotational speed (RPM) Read/write heads TEAC 1.44MB...
... with various capacities to form other combinations. You may combine DIMMs with Lucent modem controller 14.4K 56K V.90 MDC RJ11 Rear side Floppy Disk Drive Interface Item Vendor & model name Floppy Disk Specifications Media recognition Sectors/track Tracks Data transfer rate (Kbit/s) Rotational speed (RPM) Read/write heads TEAC 1.44MB...
TravelMate 360 Service Guide
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... CD-TEXT Soft eject (with emergency eject hole) 5V(DC) +/- 5% Chapter 1 23 Floppy Disk Drive Interface Item Encoding method Power Requirement Input Voltage (V) MFM/FM +5V +/- 10% Hard Disk Drive Interface Item Vendor & Model Name Capacity (MB) Bytes per sector Data heads Recording zone... Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Max. media transfer rate (...
... CD-TEXT Soft eject (with emergency eject hole) 5V(DC) +/- 5% Chapter 1 23 Floppy Disk Drive Interface Item Encoding method Power Requirement Input Voltage (V) MFM/FM +5V +/- 10% Hard Disk Drive Interface Item Vendor & Model Name Capacity (MB) Bytes per sector Data heads Recording zone... Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Max. media transfer rate (...
TravelMate 360 Service Guide
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...-II Left side No ZV support Yes (IRQ11) Specification System Board Major Chips Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller RTC Keyboard Controller Intel Almador-M / ICH3-M SMSC LPC47N267 Realtech ALC 200 VCH ICH3-M M38859 Built-in Intel Almador-M / ICH3-M Item Keyboard controller...
...-II Left side No ZV support Yes (IRQ11) Specification System Board Major Chips Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller RTC Keyboard Controller Intel Almador-M / ICH3-M SMSC LPC47N267 Realtech ALC 200 VCH ICH3-M M38859 Built-in Intel Almador-M / ICH3-M Item Keyboard controller...
TravelMate 360 Service Guide
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... is taken. Hibernation Mode When customized functions for power management are idle for 1 second 0.25 mA max. (@ 254 Vac, 60Hz) Internal filter meets: 1. Hard disk drive is in touchpad, and an external PS/2 pointing device are set to secondary Leakage current Regulatory Requirements Specification +19.0V~20.0V 300mvp-pmax (20MHz...
... is taken. Hibernation Mode When customized functions for power management are idle for 1 second 0.25 mA max. (@ 254 Vac, 60Hz) Internal filter meets: 1. Hard disk drive is in touchpad, and an external PS/2 pointing device are set to secondary Leakage current Regulatory Requirements Specification +19.0V~20.0V 300mvp-pmax (20MHz...
TravelMate 360 Service Guide
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... Map Memory Address 00100000h-000F0000h 000F0000h-000E0000h 000D0000h-000C0000h 000C0000h-000A0000h 000A0000h-00000000h I/O Address Map 000-00F 020-021 040-043 060, 064 I /O Ports Item Drive Bays Material Indicators Switch Specification 292 (W) x 234 (D) x 21(H) 4 lbs One type II CardBus socket, one smart card slot, 1 VGA port, I2C Compatible (DDCII), 1 RJ-11...
... Map Memory Address 00100000h-000F0000h 000F0000h-000E0000h 000D0000h-000C0000h 000C0000h-000A0000h 000A0000h-00000000h I/O Address Map 000-00F 020-021 040-043 060, 064 I /O Ports Item Drive Bays Material Indicators Switch Specification 292 (W) x 234 (D) x 21(H) 4 lbs One type II CardBus socket, one smart card slot, 1 VGA port, I2C Compatible (DDCII), 1 RJ-11...
TravelMate 360 Service Guide
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IRQ Assignment Map IRQ13 IRQ14 IRQ15 Interrupt Channel DMA Channel Assignment DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 DMA Channel Function Math processor Primary IDE channel (hard disk) Secondary IDE channel(CD-ROM drive) Reserved Reserved FDD Reserved DMA controller Reserved Reserved Reserved Function Chapter 1 31
IRQ Assignment Map IRQ13 IRQ14 IRQ15 Interrupt Channel DMA Channel Assignment DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 DMA Channel Function Math processor Primary IDE channel (hard disk) Secondary IDE channel(CD-ROM drive) Reserved Reserved FDD Reserved DMA controller Reserved Reserved Reserved Function Chapter 1 31
TravelMate 360 Service Guide
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System Information Page 1/1 CPU Type & Speed Floppy Disk Drive Hard Disk Drive HDD Serial Number System with System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID ...& Speed Floppy Disk Drive Hard Disk Drive HDD Serial Number System with System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Pentium III 1133 MHz 1.44MB 3.5-inch XXXXX MB XXXXXXXXXXXXXXXXXXXX XXXROM Attached V3.3 R01-A1x XXXXXXXXXXXXXXXXXXXX XXXXXXXXXX XXXXXXXXXX TravelMate 360 Acer XXXXXXXX-XXXX-XXXX-XXXX...
System Information Page 1/1 CPU Type & Speed Floppy Disk Drive Hard Disk Drive HDD Serial Number System with System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID ...& Speed Floppy Disk Drive Hard Disk Drive HDD Serial Number System with System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Pentium III 1133 MHz 1.44MB 3.5-inch XXXXX MB XXXXXXXXXXXXXXXXXXXX XXXROM Attached V3.3 R01-A1x XXXXXXXXXXXXXXXXXXXX XXXXXXXXXX XXXXXXXXXX TravelMate 360 Acer XXXXXXXX-XXXX-XXXX-XXXX...
TravelMate 360 Service Guide
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Boot Sequence Fast Boot Enabled]/[Disabled ] Boot Menu Enabled]/[Disabled ] 1394Legacy Modes Disabled]/[Enabled ] Boot From LAN Disabled]/[Enabled ] Page 1/1 Boot Drive Sequence: 1st Floppy Disk] 2nd CD-ROM ] 3rd Hard Disk ] 4th LANDesk] 1st.[Legacy PCI HDD] 1st. [E-IDE]! 2nd. [1394 HDD] 2nd.[Others]! Skip ...
Boot Sequence Fast Boot Enabled]/[Disabled ] Boot Menu Enabled]/[Disabled ] 1394Legacy Modes Disabled]/[Enabled ] Boot From LAN Disabled]/[Enabled ] Page 1/1 Boot Drive Sequence: 1st Floppy Disk] 2nd CD-ROM ] 3rd Hard Disk ] 4th LANDesk] 1st.[Legacy PCI HDD] 1st. [E-IDE]! 2nd. [1394 HDD] 2nd.[Others]! Skip ...
TravelMate 360 Service Guide
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...CD-ROM. 2. Boot Sequence Fast Boot Enabled]/[Disabled ] Boot Menu Enabled]/[Disabled ] 1394Legacy Modes Disabled]/[Enabled ] Boot From LAN Disabled]/[Enabled ] Page 1/1 Boot Drive Sequence: 1st Floppy Disk ] 2nd CD-ROM ] 3rd Hard Disk ] 4th LANDesk® Service Agent ] 5th 1394 CD-ROM ] 6th 1394 CD-ROM] ... or Diagnostic. Chapter 2 39 Note: 1. If you have one or two 1394 CD-ROM, you can choose boot from LAN Boot Drive Sequence Description Options When this flag is set , the F12 will communicate with the BIOS to decide can use 1394 driver host with appropriate...
...CD-ROM. 2. Boot Sequence Fast Boot Enabled]/[Disabled ] Boot Menu Enabled]/[Disabled ] 1394Legacy Modes Disabled]/[Enabled ] Boot From LAN Disabled]/[Enabled ] Page 1/1 Boot Drive Sequence: 1st Floppy Disk ] 2nd CD-ROM ] 3rd Hard Disk ] 4th LANDesk® Service Agent ] 5th 1394 CD-ROM ] 6th 1394 CD-ROM] ... or Diagnostic. Chapter 2 39 Note: 1. If you have one or two 1394 CD-ROM, you can choose boot from LAN Boot Drive Sequence Description Options When this flag is set , the F12 will communicate with the BIOS to decide can use 1394 driver host with appropriate...
TravelMate 360 Service Guide
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... configuring the Test option. PQA Vx_x xx-xx-xx DiagDiag Result SysInfo Option Exit MANUALTeTsEtSItTems AUTO[ ] SysTtEemSTBoard ! [ ] Memory ! [ ] Keyboard ! [ ] Video ! [ ] Parallel Port [ ] Serial Port [ ] Diskette Drive ! [ ] Hard Disk ! [ ] CD-ROM [ ] Coprocessor ! [ ] Pointing Dev. ! [ ] Cache ! After you the available function keys and the specified test number. ! NOTE: The F1 and F2 keys...
... configuring the Test option. PQA Vx_x xx-xx-xx DiagDiag Result SysInfo Option Exit MANUALTeTsEtSItTems AUTO[ ] SysTtEemSTBoard ! [ ] Memory ! [ ] Keyboard ! [ ] Video ! [ ] Parallel Port [ ] Serial Port [ ] Diskette Drive ! [ ] Hard Disk ! [ ] CD-ROM [ ] Coprocessor ! [ ] Pointing Dev. ! [ ] Cache ! After you the available function keys and the specified test number. ! NOTE: The F1 and F2 keys...
TravelMate 360 Service Guide
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...drive, first remove the screw from the drive module. 54 Chapter 3 See " Removing the Hard Disk Drive Module" on page 53 2. Then disconnect the drive connector from the hard disk drive bezel. 3. Then carefully remove the hard disk drive module from the hard disk drive module. 5. Remove the hard disk drive... on page 54" . 3. Remove the two screws from the hard disk drive bracket. 6. See " Removing the Battery Pack" on page 53 2. Disassembling the Hard Disk Drive Module 1. Removing the Hard Disk Drive Module 1. Slide the hard disk drive out from either side of the hard disk...
...drive, first remove the screw from the drive module. 54 Chapter 3 See " Removing the Hard Disk Drive Module" on page 53 2. Then disconnect the drive connector from the hard disk drive bezel. 3. Then carefully remove the hard disk drive module from the hard disk drive module. 5. Remove the hard disk drive... on page 54" . 3. Remove the two screws from the hard disk drive bracket. 6. See " Removing the Battery Pack" on page 53 2. Disassembling the Hard Disk Drive Module 1. Removing the Hard Disk Drive Module 1. Slide the hard disk drive out from either side of the hard disk...
TravelMate 360 Service Guide
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Chapter 3 55 Removing the DVD-ROM and Floppy disk drive Module 1. Then close the easylink combo drive bay cover. To remove the DVD-ROM and floppy disk drive module, first disconnect the DVD-ROM and floppy disk drive cable from the easylink combo drive bay. 2.
Chapter 3 55 Removing the DVD-ROM and Floppy disk drive Module 1. Then close the easylink combo drive bay cover. To remove the DVD-ROM and floppy disk drive module, first disconnect the DVD-ROM and floppy disk drive cable from the easylink combo drive bay. 2.
TravelMate 360 Service Guide
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... Diskette" on page 45). 2. Press m in the message window. If the error still remains: 1. Replace the system board. Replace the external diskette drive/CD-ROM module. 3. Follow the instructions in the test items. 4. Press m in the message window. Follow the instructions in the test items. 4....2. See "System Diagnostic Diskette" on the System board. Replace the external diskette drive/CD-ROM module. 3. The label can cause damage to the drive or can cause damage to the drive or cause the drive to fail. Boot from the diagnostics diskette and start the PQA program (refer ...
... Diskette" on page 45). 2. Press m in the message window. If the error still remains: 1. Replace the system board. Replace the external diskette drive/CD-ROM module. 3. Follow the instructions in the test items. 4. Press m in the message window. Follow the instructions in the test items. 4....2. See "System Diagnostic Diskette" on the System board. Replace the external diskette drive/CD-ROM module. 3. The label can cause damage to the drive or can cause damage to the drive or cause the drive to fail. Boot from the diagnostics diskette and start the PQA program (refer ...
TravelMate 360 Service Guide
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...page 81. Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. IDE Primary Channel Master Drive Error 3. Keyboard locked - Index of Error Messages Error Code List Error Codes 006 010 070 071 072 110 Error Message List Error...: 1. Error Messages FRU/Action in BIOS Setup Utility. Run Setup Run "Load Default Settings" in Sequence Failure Fixed Disk Reconnect hard disk drive connector. System CMOS checksum bad - CPU BIOS Update Code Mismatch 2. "Load Default Settings" in BIOS Setup Utility. Replace and run Setup...
...page 81. Default configuration used RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. IDE Primary Channel Master Drive Error 3. Keyboard locked - Index of Error Messages Error Code List Error Codes 006 010 070 071 072 110 Error Message List Error...: 1. Error Messages FRU/Action in BIOS Setup Utility. Run Setup Run "Load Default Settings" in Sequence Failure Fixed Disk Reconnect hard disk drive connector. System CMOS checksum bad - CPU BIOS Update Code Mismatch 2. "Load Default Settings" in BIOS Setup Utility. Replace and run Setup...
TravelMate 360 Service Guide
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..." in BIOS Setup Utility. run SETUP System cache error - Diskette drive Hard disk drive System board 86 Chapter 4 Check the drive is defined with the proper diskette type in BIOS Setup Utility See "External Diskette Drive Check" on page 80. Cache disabled CPU ID: DMA Test Failed... BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Error Message List Error Messages Real time clock error Previous boot incomplete - Default configuration used Memory size found...
..." in BIOS Setup Utility. run SETUP System cache error - Diskette drive Hard disk drive System board 86 Chapter 4 Check the drive is defined with the proper diskette type in BIOS Setup Utility See "External Diskette Drive Check" on page 80. Cache disabled CPU ID: DMA Test Failed... BIOS Setup Utility to reconfigure system time, then reboot system. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Error Message List Error Messages Real time clock error Previous boot incomplete - Default configuration used Memory size found...