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Acer Aspire 7736Z Support Question

Acer Aspire 7736Z Support Question

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Question posted by donnarosejo on June 9th, 2011

Acer Aspire 7736z Problem W/hard Drive

I have had my aspire 7736z notebook for appx 1.5 yrs. Went to start up started loading then gave a message "hard drive not found" i contacted Acer but it was out of warranty so they suggested I purchase the rescue disc ( since I failed to make one ) but that didn't work. It starts to load but after you say what country... following the rescue discs instruction, it shows win 7, then again says hard drive not found. is the hard drive easy to replace? or would you not suggest it. Also, should I get an updated model of hard drive? this has a 4 g 500mg hdd sata hard drive. I appreciate any help. Thanks in advance, donna.

Current Answers

Answer #1: Posted by bpshbp on June 10th, 2011 12:12 AM
This answer was accepted by the poster of the original question.
bpshbp

Member since:
November 18th, 2010

Points: 130,470
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    • 1

      Shut down the computer.

    • 2

      Remove the screws on the back of the case and remove the side panel.

    • 3

      Unplug the IDE cable running from the motherboard to the hard drive from its port on the motherboard.

    • 4

      Consult your motherboard manual to determine the location of the connector for your secondary IDE channel.

    • 5

      Plug the drive into the other channel.

    • 6

      Close up the computer and restart it. This might allow the drive to be detected, if the problem was with the motherboard and not the drive itself.

    • 7

      Open "Start" and type "cmd" into the "Search" box. Press "Enter."

    • 8

      Type "chkdsk x: /f" and press "Enter." Replace "x" with the letter of the hard drive. This will scan the drive for problems and repair errors on the drive.

Answer #2: Posted by sourav150593 on June 29th, 2011 12:27 AM
sourav150593

Member since:
June 27th, 2011

Points: 2,680
110
points
1) I think due to virus attacks your hard drive might have crashed.

2) It might have happened if you have pressed " compress hard disk to save space ".

3) Check your boot options and see if it said to boot from hard drive.

4) If u hav the recovery disk then change the boot options to " boot from CD/DVD drive ".


Sourav Banerjee

The Tech Expert
Answer #3: Posted by Tefik on June 9th, 2011 7:19 PM
Tefik

Member since:
May 10th, 2011

Points: 447,890
100
points
Your hard drive has crashed, replace it with a hard drive of equal specs.

Related Acer Aspire 7736Z Manual Pages

Acer Aspire 7540 Service Guide - Page 1

Aspire 7736/7736Z/7336 Series Aspire 7540 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
Acer Aspire 7540 Service Guide - Page 7

Table of Contents System Specifications 1 Features 1 System Block Diagram 4 Your Acer Notebook tour 6 Right View 9 Indicators 10 Easy-Launch Buttons 11 Touchpad Basics (... the SD Dummy Card 44 Removing the Battery Pack 45 Removing the Back Cover 46 Removing the Hard Disk Drive Module 48 Removing the Wireless LAN Card 50 Removing the DIMM Module 51 Removing the Heatsink Module ...
Acer Aspire 7540 Service Guide - Page 8

... Index of Symptom-to-FRU Error Message 97 Intermittent Problems 101 Undetermined Problems 102 Connector Locations 103 Main Board 103 Clearing Password Check and BIOS Recovery 105 Clearing Password Check 105 BIOS Recovery by Crisis Disk 107 FRU (Field Replaceable Unit) List 111 Aspire 7736/7736Z/7336 Series and Aspire 7540 Series Exploded Diagram . . . . .112 Model...
Acer Aspire 7540 Service Guide - Page 9

...; 802.11b/g/Draft-N* • Acer InviLink™ 802.11b/g* System Memory • Dual-channel SDRAM support • Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules Display and graphics • 16:9 aspect ratio • 17.3" HD+ 1600 x 900 For Aspire 7736/7736Z/7336 Series • Mobile Intel...
Acer Aspire 7540 Service Guide - Page 10

...Storage subsystem • 2.5" hard disk drive • Optical drive options: • Blu-ray Disc™/DVD-Super Multi double-layer drive* • DVD-Super Multi double-layer drive* • Multi-in...Acer Crystal Eye webcam* • WLAN: • Intel® Wireless WiFi Link 5100/5300 (For Aspire 7736/7736Z/7336 Series) • Acer InviLink™ Nplify™ 802.11b/g/Draft-N* • Acer...
Acer Aspire 7540 Service Guide - Page 15

...communication. Indicates the status of Bluetooth communication. (only for certain models) Launches Acer Backup Management for sound recording. 12 Acer PowerSmart Puts your hands when you use the computer. 10 Touchpad toggle Turns... the wireless LAN function. HDD Indicates when the hard disk drive is charging. 2. key 13 Speakers Left and right speakers deliver stereo audio output.
Acer Aspire 7540 Service Guide - Page 27

... BIOS Version Phoenix Specification Aspire 7736/7736Z/7336 Series: v1.16 Aspire 7540 Series: v1.07...Aspire 7736Z Series: Intel Pentium Dual-Core T4200 PGA (2.0 GHz) Aspire 7540 Series: AMD Turion II M520 2.3 GHz AMD Athlon II M320 2.1 GHz AMD Turion M620 2.5 GHz Aspire 7736/7736Z/7336 Series: Mobile Intel® PM45/GM45/GL40 Express Chipset Aspire 7540 Series: AMD M880G Chipset Aspire 7736/7736Z...
Acer Aspire 7540 Service Guide - Page 29

... Data heads 3/4 Drive Format Disks 2 Spindle speed (RPM) 5400 RPM Performance Specifications Buffer size 8MB Interface SATA Max. Wireless Module 802.11b/g/n Item Chipset Data throughput Protocol Interface Specification Aspire 7736 series: Lan Intel WLAN 512AN_HMWG Shirley Peak 5100 MM#895373;Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 MM#895361 Aspire 7736Z Series: Foxconn...
Acer Aspire 7540 Service Guide - Page 35

... VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 7736 Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values... Output System). Press F2 to Chapter 4 Troubleshooting when problem arises. In this utility. Press during POST (when "Press to enter Setup" message is already properly configured and optimized, and you do ...
Acer Aspire 7540 Service Guide - Page 37

Chapter 2 29 Aspire 7736/7736Z/7336 Series: Information Phoenix SecureCore(tm) Setup Utility Main Security Boot Exit CPU ...XXXXXX KBC Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 7540 Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu ...
Acer Aspire 7540 Service Guide - Page 40

For Aspire 8530 Series only. Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and...Summary Screen is disabled or enabled. Settings in this screen. The hours are the default and suggested parameter settings. shows Summary Screen is disabled. Extended Memory size=Total memory size-1MB Shows ...
Acer Aspire 7540 Service Guide - Page 62

...Chapter 3 See "Removing the DIMM Module" on page 52. 8. See "Removing the Hard Disk Drive Module" on page 45. 3. See "Removing the Battery Pack" on page 48. ...5. See "Removing the Wireless LAN Card" on page 50. 6. Removing the CPU NOTE: Aspire 7736/7736Z/7336 Series uses the Intel® processor, while Aspire...
Acer Aspire 7540 Service Guide - Page 105

...pack and power adapter). Battery pack Power adapter Hard drive & battery connection board System board Chapter 4 97 Index of Symptom-to execute "Load Setup Default Settings", then reboot system. LCD ...adjusted Unreadable LCD screen Missing pels in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Action in characters...
Acer Aspire 7540 Service Guide - Page 107

...Reconnect hard disk/CD-ROM/diskette drives. ...Printer driver Printer cable Printer System Board Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Touchpad does not work correctly Print problems. Serial or parallel port device problems. Action in Sequence See "Save to execute "Load...
Acer Aspire 7540 Service Guide - Page 110

... following FRU one at the time of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive Module • PC Cards 4. Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are...
Acer Aspire 7540 Service Guide - Page 112

... port USB 2.0 Ports Line-in jack Microphone in jack Headphones/speaker/line-out jack with S/PDIF support SD card slot DIMM slots 1 and 2 Optical disk drive connector HDD connector 104 Chapter 5 Aspire 7736/7736Z/7336 and 7540 Bottom View No.
Acer Aspire 7540 Service Guide - Page 119

... or regulations on how to dispose it properly, or follow the rules set by your regional Acer office to order FRU parts for RMA (Return Merchandise Authorization). NOTE: To scrap or to ...Service Guide. For whatever reasons a part number change is made, it . Chapter 6 111 For ACER AUTHORIZED SERVICE PROVIDERS, your regional web or channel. Refer to this printed Service Guide. You MUST use...
Acer Aspire 7540 Service Guide - Page 121

Aspire 7736/7736Z/7336 Series FRU List 1. AP.06501.026 AP.06503.024 AP.0650A.012 BT.00605.021 BT.00603.042 BT.00604.025 BT.00606.001 ... 125V BK 1 CORD 10A 125V 3P US BK 1 CORD 7A250V 2P 1830 KOREAN 1 CORD UK 2.5A 250V 3P BK 1 CORD 5A 250V 3P UK BK Acer Part No.
Acer Aspire 7540 Service Guide - Page 123

...T3100 1.9G PGA 1 ODD NSM8XS SUPER-MULTI JV71_MV 2 ODD SM12.7 HFW7 TSST TS-L633C 2 ODD SM12.7 HF+W7 HLDS GT30N HDD/HARD DISK DRIVE 1 HDD N160GB5.4KS FOR JV71_MV 2 HDD 160GB HGST HTS545016B9A300 2 HDD 160GB WD WD1600BEVT-22ZCT0 1 HDD N250GB5.4KS FOR JV71_MV 2 HDD...WD5000BEVT-22ZAT0 HEATSINK 1 ASSY THERMAL JV71 MV UMA FCVF 1 ASSY THERMAL JV71 MV UMA FOXS Fan Cable Acer Part No.
Acer Aspire 7540 Service Guide - Page 185

...27-39 Navigating 28 System Security 38 block diagram Aspire 7540 Series 5 Aspire 7738/7738G Series and 7735/7735G/ 7735Z/7735ZG ... E Environment Test 172 Euro 15 External CD-ROM Drive Check 86 External Module Disassembly Flowchart 43 F Fingerprint/button and... 39 FRU (Field Replaceable Unit) List 111 H Hard disk 21 HDD 21 HDD1 module removing 48 Hot ...Problems 101 K Key Special 15 key Backup 11 177

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