TravelMate 360 Service Guide
Page 5
...offices or the responsible personnel/channel to provide you should check the most up-to-date information available on card, modem, or extra memory capability). add-on your regional office MAY have a DIFFERENT part number code to order FRU parts for repair and service of customer...WHEN ORDERING FRU PARTS, that you with all technical information relating to extend the functionality of this generic service guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have decided to the BASIC CONFIGURATION decided for whatever reason, a part number change is made, it supports,...
...offices or the responsible personnel/channel to provide you should check the most up-to-date information available on card, modem, or extra memory capability). add-on your regional office MAY have a DIFFERENT part number code to order FRU parts for repair and service of customer...WHEN ORDERING FRU PARTS, that you with all technical information relating to extend the functionality of this generic service guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have decided to the BASIC CONFIGURATION decided for whatever reason, a part number change is made, it supports,...
TravelMate 360 Service Guide
Page 7
... the Hard Disk Drive Module 54 Removing the DVD-ROM and Floppy disk drive Module 55 Removing the Video Capture Kit 56 Removing the Extended Memory 57 Disassembling the LCD 58 Removing the Hinge Caps 58 Removing the Middle Cover 58 Removing the LED Board 59 Removing the Keyboard 59 Removing...
... the Hard Disk Drive Module 54 Removing the DVD-ROM and Floppy disk drive Module 55 Removing the Video Capture Kit 56 Removing the Extended Memory 57 Disassembling the LCD 58 Removing the Hinge Caps 58 Removing the Middle Cover 58 Removing the LED Board 59 Removing the Keyboard 59 Removing...
TravelMate 360 Service Guide
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... Chapter 4 Troubleshooting 79 System Check Procedures 80 External Diskette Drive Check 80 External CD-ROM Drive Check 80 Keyboard or Auxiliary Input Device Check 81 Memory Check 81 Power System Check 81 Touchpad Check 83 Power-On Self-Test (POST) Error Message 84 Index of Error Messages 85 Index of Symptom...
... Chapter 4 Troubleshooting 79 System Check Procedures 80 External Diskette Drive Check 80 External CD-ROM Drive Check 80 Keyboard or Auxiliary Input Device Check 81 Memory Check 81 Power System Check 81 Touchpad Check 83 Power-On Self-Test (POST) Error Message 84 Index of Error Messages 85 Index of Symptom...
TravelMate 360 Service Guide
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...1394 port ! Here are just a few of its many features: Performance ! Fast infrared wireless communication ! High-speed fax/data modem port ! Memory expandable up to 1024MB or 1GB and supports PC133 MHz bus speed ! Optional USB Bluetooth dongle solution Chapter 1 1 Ethernet/Fast Ethernet port !... 3-D sound and wavetable synthesizer Built-in mind. Chapter 1 System Specifications Features This computer was designed with DVMT (Dynamic Video Memory Technology ™) up to 32 MB 3D capabilities Simultaneous LCD and CRT display support Supports other output display devices such as ...
...1394 port ! Here are just a few of its many features: Performance ! Fast infrared wireless communication ! High-speed fax/data modem port ! Memory expandable up to 1024MB or 1GB and supports PC133 MHz bus speed ! Optional USB Bluetooth dongle solution Chapter 1 1 Ethernet/Fast Ethernet port !... 3-D sound and wavetable synthesizer Built-in mind. Chapter 1 System Specifications Features This computer was designed with DVMT (Dynamic Video Memory Technology ™) up to 32 MB 3D capabilities Simultaneous LCD and CRT display support Supports other output display devices such as ...
TravelMate 360 Service Guide
Page 10
Type II CardBus PC Card (formerly PC MCIA) slot Upgradeable memory EasyPort port replicator Keyboard and Pointing Device ! 84-/85-/87-key PS/2 and AT-compatible keyboard ! Ergonomically-centered touchpad pointing device with scroll function I/O Ports ...
Type II CardBus PC Card (formerly PC MCIA) slot Upgradeable memory EasyPort port replicator Keyboard and Pointing Device ! 84-/85-/87-key PS/2 and AT-compatible keyboard ! Ergonomically-centered touchpad pointing device with scroll function I/O Ports ...
TravelMate 360 Service Guide
Page 19
Chapter 1 11 Bottom Panel # Item Description 1 Battery bay Houses the computer's battery pack. 2 Hard disk bay Houses the computer's hard disk (secured by a screw). 3 Hard disk anti-shock protection Disk Anti-Shock Protection (DASP) protects your hard disk against accidental shock and vibration. 4 Battery release latch Unlatches the battery to remove the battery pack. 5 Personal identification slot Insert a business card or similar-sized identification card to personalize your computer. 6 Memory compartment Houses the computer's main memory.
Chapter 1 11 Bottom Panel # Item Description 1 Battery bay Houses the computer's battery pack. 2 Hard disk bay Houses the computer's hard disk (secured by a screw). 3 Hard disk anti-shock protection Disk Anti-Shock Protection (DASP) protects your hard disk against accidental shock and vibration. 4 Battery release latch Unlatches the battery to remove the battery pack. 5 Personal identification slot Insert a business card or similar-sized identification card to personalize your computer. 6 Memory compartment Houses the computer's main memory.
TravelMate 360 Service Guide
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...level cache control Cache scheme control System Memory Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Intel Pentium III ...1/1.06/1.13/1.20/1.26 GHz processor with 512KB L2 ondie Cache uFCBGA2 package 1.40V/1.15V 1.25V Specification Acer R01-A3 Flash ROM 512KB 49LF004-33-4C-NH...
...level cache control Cache scheme control System Memory Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Specification Intel Pentium III ...1/1.06/1.13/1.20/1.26 GHz processor with 512KB L2 ondie Cache uFCBGA2 package 1.40V/1.15V 1.25V Specification Acer R01-A3 Flash ROM 512KB 49LF004-33-4C-NH...
TravelMate 360 Service Guide
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... 1 Slot 2 Total Memory 64 MB 0 MB 64 MB 0 MB 64 MB 64 MB 128 MB 0 MB 128 MB 0 MB 128 MB 128 MB 64 MB 64 MB 128 ... MB 0 MB 256 MB 0 MB 256 MB 256MB 256 MB 256 MB 512 MB 512 MB 512 MB 1024 MB Above table lists some system memory configurations. LAN Interface Item Chipset Supports LAN protocol LAN connector type LAN connector location Intel PHY 82562 ET 10/100 Mbps RJ45 Rear side Specification...
... 1 Slot 2 Total Memory 64 MB 0 MB 64 MB 0 MB 64 MB 64 MB 128 MB 0 MB 128 MB 0 MB 128 MB 128 MB 64 MB 64 MB 128 ... MB 0 MB 256 MB 0 MB 256 MB 256MB 256 MB 256 MB 512 MB 512 MB 512 MB 1024 MB Above table lists some system memory configurations. LAN Interface Item Chipset Supports LAN protocol LAN connector type LAN connector location Intel PHY 82562 ET 10/100 Mbps RJ45 Rear side Specification...
TravelMate 360 Service Guide
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...) port Graph interface Maximum resolution (LCD) Maximum resolution (CRT) Specification Intel VCH Core/3.3V Memory/1.8V No 4X AGP (Accelerated Graphics Port) bus 1024x768 (32 bit colors) 1600x1200 (32 bit colors) Video Memory Item Fixed or upgradeable Video memory size Fixed 8.0 MB Specification Video Resolutions Mode (for both LCD and CRT) Resolution 640x480...
...) port Graph interface Maximum resolution (LCD) Maximum resolution (CRT) Specification Intel VCH Core/3.3V Memory/1.8V No 4X AGP (Accelerated Graphics Port) bus 1024x768 (32 bit colors) 1600x1200 (32 bit colors) Video Memory Item Fixed or upgradeable Video memory size Fixed 8.0 MB Specification Video Resolutions Mode (for both LCD and CRT) Resolution 640x480...
TravelMate 360 Service Guide
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...Dimensions Weight I /O Address 64 KB 64KB 64 KB 128 KB 640KB Size Function System BIOS System BIOS VGA BIOS Video memory (VRAM) Conventional memory Function DMA controller-1 Interrupt controller-1 Timer 1 Keyboard controller 38859 chip select Chapter 1 29 One Housing: MS2105 Panel : Plastic... Power LED, Sleep LED, Media Activity, Battery Charge, Caps Lock, Num Lock, Wireless LED Power Memory Address Map Memory Address 00100000h-000F0000h 000F0000h-000E0000h 000D0000h-000C0000h 000C0000h-000A0000h 000A0000h-00000000h I/O Address Map 000-00F 020-021 040-043 060, 064...
...Dimensions Weight I /O Address 64 KB 64KB 64 KB 128 KB 640KB Size Function System BIOS System BIOS VGA BIOS Video memory (VRAM) Conventional memory Function DMA controller-1 Interrupt controller-1 Timer 1 Keyboard controller 38859 chip select Chapter 1 29 One Housing: MS2105 Panel : Plastic... Power LED, Sleep LED, Media Activity, Battery Charge, Caps Lock, Num Lock, Wireless LED Power Memory Address Map Memory Address 00100000h-000F0000h 000F0000h-000E0000h 000D0000h-000C0000h 000C0000h-000A0000h 000A0000h-00000000h I/O Address Map 000-00F 020-021 040-043 060, 064...
TravelMate 360 Service Guide
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... readme.txt file will introduce each test and its functions. Please pay attention to proceed. Chapter 2 45 BIOS Flash Utility The BIOS flash memory update is required for the Acer TravelMate 360 notebook machine. New versions of system programs ! NOTE: This program contains a readme.txt file. Please contact your regional office MAY have other...
... readme.txt file will introduce each test and its functions. Please pay attention to proceed. Chapter 2 45 BIOS Flash Utility The BIOS flash memory update is required for the Acer TravelMate 360 notebook machine. New versions of system programs ! NOTE: This program contains a readme.txt file. Please contact your regional office MAY have other...
TravelMate 360 Service Guide
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... TEST COUNT VALUE (1..9999):1 Specify the desired number of each selected item. PQA Vx_x xx-xx-xx DiagDiag Result SysInfo Option Exit MANUALTeTsEtSItTems AUTO[ ] SysTtEemSTBoard ! [ ] Memory ! [ ] Keyboard ! [ ] Video ! [ ] Parallel Port [ ] Serial Port [ ] Diskette Drive ! [ ] Hard Disk ! [ ] CD-ROM [ ] Coprocessor ! [ ] Pointing Dev. ! [ ] Cache ! F2: Tests the selected item(s) ! The screen below ). SPACE...
... TEST COUNT VALUE (1..9999):1 Specify the desired number of each selected item. PQA Vx_x xx-xx-xx DiagDiag Result SysInfo Option Exit MANUALTeTsEtSItTems AUTO[ ] SysTtEemSTBoard ! [ ] Memory ! [ ] Keyboard ! [ ] Video ! [ ] Parallel Port [ ] Serial Port [ ] Diskette Drive ! [ ] Hard Disk ! [ ] CD-ROM [ ] Coprocessor ! [ ] Pointing Dev. ! [ ] Cache ! F2: Tests the selected item(s) ! The screen below ). SPACE...
TravelMate 360 Service Guide
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Push out the latches on page 53 2. Chapter 3 57 Then lift the cover off and remove it from the memory cover. 3. See " Removing the Battery Pack" on both sides of the socket and pull the memory module from the socket. To remove the extended memory from the machine, first loosen two screws from the main unit. 4. Removing the Extended Memory 1.
Push out the latches on page 53 2. Chapter 3 57 Then lift the cover off and remove it from the memory cover. 3. See " Removing the Battery Pack" on both sides of the socket and pull the memory module from the socket. To remove the extended memory from the machine, first loosen two screws from the main unit. 4. Removing the Extended Memory 1.
TravelMate 360 Service Guide
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...the power adapter and check that the flexible cable extending from the diagnostics diskette and start the PQA program (please refer to the diagnostic memory in the test items. 4. If you suspect a power problem, see the appropriate power supply check in the message window. Keyboard or ...Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is correct, run the Keyboard Test. Memory Check Memory errors might stop system operations, show error messages on the computer using each of the problem, power on the screen, or ...
...the power adapter and check that the flexible cable extending from the diagnostics diskette and start the PQA program (please refer to the diagnostic memory in the test items. 4. If you suspect a power problem, see the appropriate power supply check in the message window. Keyboard or ...Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is correct, run the Keyboard Test. Memory Check Memory errors might stop system operations, show error messages on the computer using each of the problem, power on the screen, or ...
TravelMate 360 Service Guide
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... error. 84 Chapter 4 The following lists the error messages that the BIOS displays on page 92. Do not replace a non-defective FRU. NOTE: Most of memory installed. Some of them display information about a hardware device, e.g., the amount of the error messages occur during POST. This index can also help you make...
... error. 84 Chapter 4 The following lists the error messages that the BIOS displays on page 92. Do not replace a non-defective FRU. NOTE: Most of memory installed. Some of them display information about a hardware device, e.g., the amount of the error messages occur during POST. This index can also help you make...
TravelMate 360 Service Guide
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Thermal critical High In this situation BIOS will be shown before "Equipment Configuration Error")r Memory Error at offset: nnnn DIMM System board System battery is dead - Error Messages FRU/Action in BIOS Setup Utility. Keyboard locked - Default configuration used RTC ...
Thermal critical High In this situation BIOS will be shown before "Equipment Configuration Error")r Memory Error at offset: nnnn DIMM System board System battery is dead - Error Messages FRU/Action in BIOS Setup Utility. Keyboard locked - Default configuration used RTC ...
TravelMate 360 Service Guide
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... is defined with the proper diskette type in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Default configuration used Memory size found FRU/Action in BIOS Setup Utility See "External Diskette Drive Check" on page 80. run SETUP System cache error - System board System board...
... is defined with the proper diskette type in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Default configuration used Memory size found FRU/Action in BIOS Setup Utility See "External Diskette Drive Check" on page 80. run SETUP System cache error - System board System board...
TravelMate 360 Service Guide
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... from standby mode after closing the LCD The system doesn't resume from actual size. Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from hibernation mode. Refresh battery (continue use battery until power off, then charge battery).
... from standby mode after closing the LCD The system doesn't resume from actual size. Action in Sequence PCMCIA slot assembly System board PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from hibernation mode. Refresh battery (continue use battery until power off, then charge battery).
TravelMate 360 Service Guide
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... and Floppy disk drive removing 65 DVD-ROM Interface 22 E EMI Plate removing 70 Environmental Requirements 29 Error Symptom-to-Spare Part Index 84 Extended Memory removing 67 External CD-ROM Drive Check 80 External Diskette Drive Check 80 127
... and Floppy disk drive removing 65 DVD-ROM Interface 22 E EMI Plate removing 70 Environmental Requirements 29 Error Symptom-to-Spare Part Index 84 Extended Memory removing 67 External CD-ROM Drive Check 80 External Diskette Drive Check 80 127
TravelMate 360 Service Guide
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... 59 Lower Case removing 70 M Machine Disassembly and Replacement 49 Main board removing 70 Mechanical Specification 29 media access on indicator 11 Memory Address Map 29 Memory Address Map 29 Memory Check 81 Microsoft Windows XP Environment Test 118 Middle Cover removing 58 Model Number Definitions 109 Modem 21 Modem Board removing 64...
... 59 Lower Case removing 70 M Machine Disassembly and Replacement 49 Main board removing 70 Mechanical Specification 29 media access on indicator 11 Memory Address Map 29 Memory Address Map 29 Memory Check 81 Microsoft Windows XP Environment Test 118 Middle Cover removing 58 Model Number Definitions 109 Modem 21 Modem Board removing 64...