Service Guide
Page 7
... 14 Hardware Specifications and Configurations 15 System Utilities 25 BIOS Setup Utility 25 Navigating the BIOS Utility 25 Information 26 Main 27 Security 28 Boot 31 Exit 32 BIOS Flash Utility 33 DOS Flash Utility 34 WinFlash Utility 35 Remove HDD/BIOS Password Utilities 36 Removing BIOS Passwords 37 Miscellaneous Utilities 38 Machine Disassembly and...
... 14 Hardware Specifications and Configurations 15 System Utilities 25 BIOS Setup Utility 25 Navigating the BIOS Utility 25 Information 26 Main 27 Security 28 Boot 31 Exit 32 BIOS Flash Utility 33 DOS Flash Utility 34 WinFlash Utility 35 Remove HDD/BIOS Password Utilities 36 Removing BIOS Passwords 37 Miscellaneous Utilities 38 Machine Disassembly and...
Service Guide
Page 8
... Replacing the Battery 128 Replace the Dummy Card 129 Troubleshooting 131 Common Problems 131 Power On Issue 132 No Display Issue 133 Random Loss of BIOS Settings 134 LCD Failure 135 Built-In Keyboard Failure 136 TouchPad Failure 137 Internal Speaker Failure 138 Internal Microphone Failure 139 HDD Not Operating Correctly...
... Replacing the Battery 128 Replace the Dummy Card 129 Troubleshooting 131 Common Problems 131 Power On Issue 132 No Display Issue 133 Random Loss of BIOS Settings 134 LCD Failure 135 Built-In Keyboard Failure 136 TouchPad Failure 137 Internal Speaker Failure 138 Internal Microphone Failure 139 HDD Not Operating Correctly...
Service Guide
Page 9
Table of Contents POST Code Reference Tables 143 Jumper and Connector Locations 147 Mainboard Top View 147 Mainboard Bottom View 148 Clearing Password Check and BIOS Recovery 149 Mainboard CMOS Discharge 149 BIOS Recovery by Crisis Disk 150 FRU (Field Replaceable Unit) List 151 Exploded Diagrams 151 Main Assembly 152 LCD Assembly 153 FRU List 154 Screw List 160 Model Definition and Configuration 161 Aspire 1810T/1410 161 Aspire One 752 219 Test Compatible Components 231 Aspire 1810T/1410 232 Aspire One 752 236 Online Support Information 241 Index 243 IX
Table of Contents POST Code Reference Tables 143 Jumper and Connector Locations 147 Mainboard Top View 147 Mainboard Bottom View 148 Clearing Password Check and BIOS Recovery 149 Mainboard CMOS Discharge 149 BIOS Recovery by Crisis Disk 150 FRU (Field Replaceable Unit) List 151 Exploded Diagrams 151 Main Assembly 152 LCD Assembly 153 FRU List 154 Screw List 160 Model Definition and Configuration 161 Aspire 1810T/1410 161 Aspire One 752 219 Test Compatible Components 231 Aspire 1810T/1410 232 Aspire One 752 236 Online Support Information 241 Index 243 IX
Service Guide
Page 12
.../HSPA at 850/900/1900/2100 MHz and quad-band GSM/GPRS/EDGE (850/900/ 1800/1900 MHz)* Privacy control • Kensington lock slot • BIOS user, supervisor, HDD passwords Dimensions and Weight) • 285 (W) x 204 (D) x 22.1/30 (H) mm (11.22 x 8.03 x 0.87/1.18 inches) • 1.35 kg (2.... with two buttons I/O interface • Multi-in digital microphone • S/PDIF (Sony/Philips Digital Interface) support for digital speakers Communication • Integrated Acer Crystal Eye webcam, supporting 0.3-megapixel resolution • WLAN: • Intel® Wireless WiFi Link 5100 •...
.../HSPA at 850/900/1900/2100 MHz and quad-band GSM/GPRS/EDGE (850/900/ 1800/1900 MHz)* Privacy control • Kensington lock slot • BIOS user, supervisor, HDD passwords Dimensions and Weight) • 285 (W) x 204 (D) x 22.1/30 (H) mm (11.22 x 8.03 x 0.87/1.18 inches) • 1.35 kg (2.... with two buttons I/O interface • Multi-in digital microphone • S/PDIF (Sony/Philips Digital Interface) support for digital speakers Communication • Integrated Acer Crystal Eye webcam, supporting 0.3-megapixel resolution • WLAN: • Intel® Wireless WiFi Link 5100 •...
Service Guide
Page 29
... BIOS vendor BIOS Version BIOS Features LCD 11.6" Item Vendor/model name Screen Diagonal (mm) Display Area (mm) Display resolution (pixels) Specifications 250 320 500 512 4 3 4 2 2 2 5400 8 MB SATA N/A 300 5V ±5% Specification Insyde 3.5 • Flash ROM 1MB • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3...
... BIOS vendor BIOS Version BIOS Features LCD 11.6" Item Vendor/model name Screen Diagonal (mm) Display Area (mm) Display resolution (pixels) Specifications 250 320 500 512 4 3 4 2 2 2 5400 8 MB SATA N/A 300 5V ±5% Specification Insyde 3.5 • Flash ROM 1MB • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3...
Service Guide
Page 35
...use the up and down arrow keys. • To change the value of a parameter if it is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Help for a particular menu are six menu options: Information, Main, Advanced, Security, Power, Boot, and Exit. Please note... that system information is prompted on the bottom of the screen. To activate the BIOS Utility, press F2 during POST to different models. If you can change the value of F12 Boot Menu is already properly configured and optimized,...
...use the up and down arrow keys. • To change the value of a parameter if it is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Help for a particular menu are six menu options: Information, Main, Advanced, Security, Power, Boot, and Exit. Please note... that system information is prompted on the bottom of the screen. To activate the BIOS Utility, press F2 during POST to different models. If you can change the value of F12 Boot Menu is already properly configured and optimized,...
Service Guide
Page 36
... CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number ... lSo C P U 1.40GHz HDD Model Name: Hitachi HTS545032B9A300 HDD Serial Number: 090515PB5C06QDGYRDWG ATAPI Model name: None System BIOS Version: v0.1108h VGA BIOS Version: Intel V1800 Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: ZH7OSK01C1924125A42500 2020202020202020202020202020 Acer 497CDC77E0224E159D78ACE77B820EB F1 Help E S C E x it Se l e ct It em F 5 / FC6h a n g e V a l u e s F ...
... CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number ... lSo C P U 1.40GHz HDD Model Name: Hitachi HTS545032B9A300 HDD Serial Number: 090515PB5C06QDGYRDWG ATAPI Model name: None System BIOS Version: v0.1108h VGA BIOS Version: Intel V1800 Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID: ZH7OSK01C1924125A42500 2020202020202020202020202020 Acer 497CDC77E0224E159D78ACE77B820EB F1 Help E S C E x it Se l e ct It em F 5 / FC6h a n g e V a l u e s F ...
Service Guide
Page 38
... of parameters. Settings in this group happened. Option Clear or Set Clear or Set Enabled or Disabled NOTE: When you set , this password protects the BIOS Setup Utility from unauthorized use. Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized access. The user can enter... whether a password is set the supervisor password. Press Enter to set the user password. Enter HDD password. Press Enter to set , this password protects the BIOS Setup Utility from unauthorized access.
... of parameters. Settings in this group happened. Option Clear or Set Clear or Set Enabled or Disabled NOTE: When you set , this password protects the BIOS Setup Utility from unauthorized use. Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized access. The user can enter... whether a password is set the supervisor password. Press Enter to set the user password. Enter HDD password. Press Enter to set , this password protects the BIOS Setup Utility from unauthorized access.
Service Guide
Page 39
...Type the current password in the "Confirm New Password" field. The computer then sets the Supervisor Password parameter to save the changes and exit the BIOS Setup Utility. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. Use the ... Password parameter and press the Enter key. If desired, you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. Press Enter twice without typing anything in the "Enter New Password" field. After setting the password, the computer sets the ...
...Type the current password in the "Confirm New Password" field. The computer then sets the Supervisor Password parameter to save the changes and exit the BIOS Setup Utility. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. Use the ... Password parameter and press the Enter key. If desired, you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. Press Enter twice without typing anything in the "Enter New Password" field. After setting the password, the computer sets the ...
Service Guide
Page 40
... password in the Enter New Password field. After setting the password, the computer sets the User Password parameter to save the changes and exit the BIOS Setup Utility. Setup Notice Changes have been saved. vC o n t i n u ev The password setting is OK, the screen will show you the Setup Warning. Setup Warning...
... password in the Enter New Password field. After setting the password, the computer sets the User Password parameter to save the changes and exit the BIOS Setup Utility. Setup Notice Changes have been saved. vC o n t i n u ev The password setting is OK, the screen will show you the Setup Warning. Setup Warning...
Service Guide
Page 42
Exit The Exit screen allows you made and quit the BIOS Utility. Exit utility without saving setup data to save your changes to CMOS. 32 Chapter 2 Load default values for all SETUP item. Load previous values ...
Exit The Exit screen allows you made and quit the BIOS Utility. Exit utility without saving setup data to save your changes to CMOS. 32 Chapter 2 Load default values for all SETUP item. Load previous values ...
Service Guide
Page 43
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Chapter 2 33
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Chapter 2 33
Service Guide
Page 44
... Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to enter the Setup Menu. 2. Execute the FLASH.BAT batch file to continue.... 5. NOTE: If the AC power is complete when the message Flash programming complete displays. 34 Chapter 2 Plug in the AC power to update BIOS. InsydeH20 Setup Utility Information Main Security Boot Exit Boot priority order: I D E 0 : H i t a c h i H T S 5 4 5 0 3 2 B 9 A 3 0 0U s e < > o r < >e l etcot s 2. USB CDROM : i t u p t h es tl.i P r e s s 6. Or enter C:\ Flash it 3. N e t w o...
... Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to enter the Setup Menu. 2. Execute the FLASH.BAT batch file to continue.... 5. NOTE: If the AC power is complete when the message Flash programming complete displays. 34 Chapter 2 Plug in the AC power to update BIOS. InsydeH20 Setup Utility Information Main Security Boot Exit Boot priority order: I D E 0 : H i t a c h i H T S 5 4 5 0 3 2 B 9 A 3 0 0U s e < > o r < >e l etcot s 2. USB CDROM : i t u p t h es tl.i P r e s s 6. Or enter C:\ Flash it 3. N e t w o...
Service Guide
Page 46
... screen. 8. Boot up the system to complete the process. 36 Chapter 2 Enter the unlock code generated by UnlockHD.EXE. 10. Save and exit the BIOS to a removable bootable drive containing DOS and the UnlockHD.EXE program and open a DOS prompt. Select Enter Unlock Password and press Enter. Make a note ..., the system reports the following steps: 1. To unlock the HDD password, perform the following error code to create an unlock code. Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the example. 4.
... screen. 8. Boot up the system to complete the process. 36 Chapter 2 Enter the unlock code generated by UnlockHD.EXE. 10. Save and exit the BIOS to a removable bootable drive containing DOS and the UnlockHD.EXE program and open a DOS prompt. Select Enter Unlock Password and press Enter. Make a note ..., the system reports the following steps: 1. To unlock the HDD password, perform the following error code to create an unlock code. Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS method: Remove HDD Password: When the user keys in the example. 4.
Service Guide
Page 47
The onscreen message determines whether the function is successful or not. To reset the BIOS password, run clnpwd.exe as follows: 1. Chapter 2 37 See the image below. Press 1 or 2 to clean the desired password shown on the screen. From a DOS prompt, Execute clnpwd.exe 2. Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen.
The onscreen message determines whether the function is successful or not. To reset the BIOS password, run clnpwd.exe as follows: 1. Chapter 2 37 See the image below. Press 1 or 2 to clean the desired password shown on the screen. From a DOS prompt, Execute clnpwd.exe 2. Removing BIOS Passwords: If you key in the wrong Supervisor Password three times, System Disabled displays on the screen.
Service Guide
Page 48
... desired boot sequence by entering the corresponding sequence, for hardware management. Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to take effect 38 Chapter 2 Enter into DOS. 2. The following messages show dmitools usage: IMPORTANT:The ...following write examples (2 to 5) require a system reboot to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1. To update the DMI Pool, perform the following steps: 1. Miscellaneous...
... desired boot sequence by entering the corresponding sequence, for hardware management. Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to take effect 38 Chapter 2 Enter into DOS. 2. The following messages show dmitools usage: IMPORTANT:The ...following write examples (2 to 5) require a system reboot to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1. To update the DMI Pool, perform the following steps: 1. Miscellaneous...
Service Guide
Page 144
...red Xs or yellow exclamation marks. • There are still lost, replace the cables. 4. If the Issue is experiencing intermittent loss of BIOS Settings If the computer is still not resolved, see "Disassembly Process" on page 241. c. Replace the Motherboard. 134 Chapter 4 e. ...If the computer boots correctly, add the devices one by one year old, replace the CMOS battery. 2. Random Loss of BIOS information, perform the following actions one at the highest brightness setting, the LCD is listed under Other Devices. 9. Remove the drives (see...
...red Xs or yellow exclamation marks. • There are still lost, replace the cables. 4. If the Issue is experiencing intermittent loss of BIOS Settings If the computer is still not resolved, see "Disassembly Process" on page 241. c. Replace the Motherboard. 134 Chapter 4 e. ...If the computer boots correctly, add the devices one by one year old, replace the CMOS battery. 2. Random Loss of BIOS information, perform the following actions one at the highest brightness setting, the LCD is listed under Other Devices. 9. Remove the drives (see...
Service Guide
Page 150
...first boot device on the HDD and ODD are required. If an issue is still not resolved, see Windows Help and Support. 9. Check the BIOS settings are correct and that CD/DVD drive is virus free. 3. Restore system and file settings from a command prompt. Run a complete virus ...see Windows Help and Support. 10. b. Restart the computer and press F2 to complete the test. 8. Follow the onscreen prompts to enter the BIOS Utility. i. The System Recovery Options screen displays. The Install Windows screen displays. If the issue is not fixed, repeat the preceding steps and select...
...first boot device on the HDD and ODD are required. If an issue is still not resolved, see Windows Help and Support. 9. Check the BIOS settings are correct and that CD/DVD drive is virus free. 3. Restore system and file settings from a command prompt. Run a complete virus ...see Windows Help and Support. 10. b. Restart the computer and press F2 to complete the test. 8. Follow the onscreen prompts to enter the BIOS Utility. i. The System Recovery Options screen displays. The Install Windows screen displays. If the issue is not fixed, repeat the preceding steps and select...
Service Guide
Page 159
... RTC Battery" on page 75. 3. Mainboard CMOS Discharge Discharging the CMOS clears all user settings and restores factory defaults. Chapter 5 149 Clearing Password Check and BIOS Recovery This section provides a procedure for clearing the password and...
... RTC Battery" on page 75. 3. Mainboard CMOS Discharge Discharging the CMOS clears all user settings and restores factory defaults. Chapter 5 149 Clearing Password Check and BIOS Recovery This section provides a procedure for clearing the password and...
Service Guide
Page 160
...a special block of the USB storage. 3. Steps for this procedure, prepare a Crisis USB key. IMPORTANT:The Crisis Disk program will force the BIOS to have the AC adapter and Battery present. Press Power button to "ZH7X64.fd" 2. When CRISIS is used to the root directory of... the steps below: 1. Modify the archive name from USB Storage Before performing this machine by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Boot Block is strongly recommended to enter a special BIOS block, called Boot Block. Save ROM file (file name: ZH7X64.fd) to boot up the system with...
...a special block of the USB storage. 3. Steps for this procedure, prepare a Crisis USB key. IMPORTANT:The Crisis Disk program will force the BIOS to have the AC adapter and Battery present. Press Power button to "ZH7X64.fd" 2. When CRISIS is used to the root directory of... the steps below: 1. Modify the archive name from USB Storage Before performing this machine by Crisis Disk BIOS Recovery Boot Block The BIOS Recovery Boot Block is strongly recommended to enter a special BIOS block, called Boot Block. Save ROM file (file name: ZH7X64.fd) to boot up the system with...