TiVo Support
Help and Support for TiVo 
Problems with TiVo?
Choose one of the following TiVo support options:
- Click the "Ask a Question" button to post a new question about TiVo
- Click the "Answers" buttons below for any questions for which you can provide a solution, or would like to see answers that have been posted.
Have a New Question?
Click below to post a new question about TiVo.
Most Popular TiVo Questions
Skip Commercial Stopped Working
when we set up the TiVo during recordings we could press the green skip button than it stop over 2 m...
when we set up the TiVo during recordings we could press the green skip button than it stop over 2 m...
My Premier 4 Tivo Quit Working November 15 After They Put Firmware Update .can N
My premiere 4 TiVo quit working after TiVo put firmware on unit.Have called talked to customer servi...
My premiere 4 TiVo quit working after TiVo put firmware on unit.Have called talked to customer servi...
Problem With Deleting A Program
My Tivo will not delete a program. The program is listed as still being recorded, but is not recordi...
My Tivo will not delete a program. The program is listed as still being recorded, but is not recordi...
Most Recent TiVo Answers
How Can I Get Support?
You've probably already tried the number in that link. Maybe this will help: Say "Agent" at each pro...
You've probably already tried the number in that link. Maybe this will help: Say "Agent" at each pro...
How Can I Get Support?
Complete TiVo customer service contact information
Complete TiVo customer service contact information
How do I use my Tivo with Netflix?
Netflix is a streaming service. It passes through the TiVo box but there's no "record" feature, nor ...
Netflix is a streaming service. It passes through the TiVo box but there's no "record" feature, nor ...
Skip Commercial Stopped Working
Yes, you can. Go to https://my.virginmedia.com/content/dam/virgoBrowse/docs/TiVo_quick_guide.pdf, an...
Yes, you can. Go to https://my.virginmedia.com/content/dam/virgoBrowse/docs/TiVo_quick_guide.pdf, an...
My Premier 4 Tivo Quit Working November 15 After They Put Firmware Update .can N
You can troubleshoot the problem using the the steps here https://support.tivo.com/articles/App_Info...
You can troubleshoot the problem using the the steps here https://support.tivo.com/articles/App_Info...
All TiVo Questions
How Can I Get Support?
How can I actually get customer support/ So far, it's completely usless.
How can I actually get customer support/ So far, it's completely usless.
(Posted by markconrademail 3 years ago)
What Does P Stand For After A Show Listing?
(Posted by Cresolve 12 years ago)
My Tivo Will Not Power Up!
(Posted by Anonymous-27877 13 years ago)
Downloading Program Info Won't Work
I have tried all the suggestions on the tivo screen. The phone connects but the download won't compl...
I have tried all the suggestions on the tivo screen. The phone connects but the download won't compl...
(Posted by sbecker 14 years ago)
How do I use my Tivo with Netflix?
I have a Tivo and a Netflix account and would like to record streaming Netflix movies, but I cannot ...
I have a Tivo and a Netflix account and would like to record streaming Netflix movies, but I cannot ...
(Posted by Anonymous-9418 14 years ago)
What is the TiVo cancellation policy?
I want to cancel my TiVo service, but they make it really complicated. I have read a lot of TiVo can...
I want to cancel my TiVo service, but they make it really complicated. I have read a lot of TiVo can...
(Posted by Anonymous-9415 14 years ago)
How can I find unbiased TiVo reviews?
The ratings shown by TiVo are obviously all very positive. I am looking for reviews and ratings by r...
The ratings shown by TiVo are obviously all very positive. I am looking for reviews and ratings by r...
(Posted by Anonymous-9412 14 years ago)
Where Can I Get A 9 Pin Serial Control Cable To Connect To My Cable Box?
Since comcast went digital I can't tivo channels about 30. Comcast saysI need that cable to connect ...
Since comcast went digital I can't tivo channels about 30. Comcast saysI need that cable to connect ...
(Posted by 10jmkroon 14 years ago)