Asurion Support
Help and Support for Asurion 
Problems with Asurion?
Choose one of the following Asurion support options:
- Click the "Ask a Question" button to post a new question about Asurion
- Click the "Answers" buttons below for any questions for which you can provide a solution, or would like to see answers that have been posted.
Have a New Question?
Click below to post a new question about Asurion.
Most Popular Asurion Questions
Protection Plan
I bought a protection plan for a rumba. It is being returned, can I transfer this plan to another ru...
I bought a protection plan for a rumba. It is being returned, can I transfer this plan to another ru...
Need Return Envelope To Return My Broken Phone...lost One Provided.
We have a damaged phone to return to Asurion, but have lost the original packaging that was sent to ...
We have a damaged phone to return to Asurion, but have lost the original packaging that was sent to ...
How Do I Find Out My Deductible To Get My Verizon Screen Fixed
how do I find out my deductible to get my verizon screen fixed
how do I find out my deductible to get my verizon screen fixed
Found Phone
I filed a lost report and a new phone will be here today, however I found my phone. Can I refuse the...
I filed a lost report and a new phone will be here today, however I found my phone. Can I refuse the...
About To Fax Affidavit & Id Then What Will Happen Next?
I'm filing a claim, and about to fax affidavit and Id. What will happen next?
I'm filing a claim, and about to fax affidavit and Id. What will happen next?
Most Recent Asurion Answers
Returning Damaged Phone
https://www.asurion.com/faqs/mobile-insurance/Do I have to return my damaged phone to Asurion?Know T...
https://www.asurion.com/faqs/mobile-insurance/Do I have to return my damaged phone to Asurion?Know T...
My Asus Notebook Dosn't Works.
Start by doing a hard reboot: Unplug the AC adapter, then press and hold the power button for 20 sec...
Start by doing a hard reboot: Unplug the AC adapter, then press and hold the power button for 20 sec...
Asurion Corporate Email
So sorry for your experience. Asurion does not have a corporate email but you can reach them on;1. h...
So sorry for your experience. Asurion does not have a corporate email but you can reach them on;1. h...
Protection Plan
Probably not; but you can easily look up the answer on the Web. Asurian says:In most instances, you ...
Probably not; but you can easily look up the answer on the Web. Asurian says:In most instances, you ...
Where Is Your Store In Shreveport, La.
There's seems to be no store in Louisiana. Go here to file a claim or here for available contact inf...
There's seems to be no store in Louisiana. Go here to file a claim or here for available contact inf...
All Asurion Questions
Returning Damaged Phone
How can I return it without the envelope?Can I return it to the nearest cricket store instead
How can I return it without the envelope?Can I return it to the nearest cricket store instead
(Posted by Ega46202 2 years ago)
My Asus Notebook Dosn't Works.
Mein ASUS Notebook (Produktionsnummer 90NB0QU3-M02450) funktioniert nicht. Ich sehe immer die gleich...
Mein ASUS Notebook (Produktionsnummer 90NB0QU3-M02450) funktioniert nicht. Ich sehe immer die gleich...
(Posted by Buisnessbuy 3 years ago)
Asurion Corporate Email
my phone was stolen. My 1st (ever!) attempt to file a claim was denied, and Asurion didn't notify me...
my phone was stolen. My 1st (ever!) attempt to file a claim was denied, and Asurion didn't notify me...
(Posted by arieshill6460 4 years ago)
Where Is Your Store In Shreveport, La.
phone is damaged. Need address to store
phone is damaged. Need address to store
(Posted by Dmorvan 7 years ago)
Cancellation 3 Year Protection Plan Tv Purchased From Walmart 8-13-15
(Posted by hroe10813 8 years ago)
By Far The Worst Experience . Every Time I Click The Street Signs Or Steak It W
every time I go to answer security question, it takes mr right back. Hate this thing!
every time I go to answer security question, it takes mr right back. Hate this thing!
(Posted by Ajg120 8 years ago)
Passcode For Account
What is my "account passcode" I've never used it before, I'm not understanding what they are wanting
What is my "account passcode" I've never used it before, I'm not understanding what they are wanting
(Posted by Anonymous-151432 8 years ago)
What If I Do Not Have The Receipt For My Warranty?
I had my receipt but I don't think I ever got it back from Asurion the last time my laptop was fixed...
I had my receipt but I don't think I ever got it back from Asurion the last time my laptop was fixed...
(Posted by bittnerjacob 9 years ago)
What Do Io Do When The Tv I Purchased Cuts Off On Its Own
do i contact yall for a tv i bought and added a 3 year insuance on when the tv cuts off by itself?
do i contact yall for a tv i bought and added a 3 year insuance on when the tv cuts off by itself?
(Posted by Aydensmommy0846 9 years ago)
How Do I Register A Golf Club With Insurance For Ausrion?
(Posted by menley1 9 years ago)
There Is A Fraudulent Charge On My Amex From Asurion...need To Speak To The Frau
I need to contact the fraud department
I need to contact the fraud department
(Posted by shieldsintx 9 years ago)
Can You Make A Phone Claim Using A Check
can you use check to make a phone claim
can you use check to make a phone claim
(Posted by fullertruckinginc 9 years ago)
Why Are They Such A Big Rip-off
Why is it that their contact phone number asks for my credit card info so I can pay for shipping fee...
Why is it that their contact phone number asks for my credit card info so I can pay for shipping fee...
(Posted by earl222 9 years ago)
How Do I Stop Being Charged For Something I Did Not Order.
(Posted by durtworks 10 years ago)