HP ProDesk 400 G4 Support and Manuals
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Popular HP ProDesk 400 G4 Manual Pages
PC Commercial BIOS UEFI Setup - Page 2
... PC Commercial BIOS (UEFI) Setup
Table of contents 2
prior generations (with legacy support 10 2.3 New in 2020 ...13
3 F10 Main Menu ...14
3.1 Main Menu ...16 3.2 BIOS Event Log Menu ...16 3.3 Update System BIOS Menu ...17 3.4 BIOS Update Preferences Menu...18 3.5 Network Configuration Settings Menu...19 3.6 Change Date and Time ...20 3.7 System IDs Menu...20
4 Security Menu...21
4.1 Password...
PC Commercial BIOS UEFI Setup - Page 8
...and not all current generation products support all of the BIOS features described here.
2.1 Supported models - 2020 (UEFI only)
The first set of the features and settings are not present on specific hardware or design elements that may be deprecated in customer value through internally developed system firmware (BIOS). Chapters 3 through 5 - For decades, HP has provided an industry-leading...
PC Commercial BIOS UEFI Setup - Page 10
...and later models that include support for legacy DOS, Windows, and Linux. HP PC Commercial BIOS (UEFI) Setup
Platforms
HP ProDesk HP ProDesk HP ProOne HP ProDesk HP ProDesk HP ProDesk HP ProDesk HP ProOne HP ProOne HP Retail
600 SFF 600 DM 600 AiO 400 SFF 400 MT 480 MT 400 DM 400 AiO 480 AiO Engage One Pro
2020 'S' Family
G6 G6 G6 G7 G7 G7 G6 G6 G6
July 2020 919946-004
2.2 Supported models -
PC Commercial BIOS UEFI Setup - Page 24
... were except for the Administrator & Power-on password. Apply factory defaults to existing passwords.
HP PC Commercial BIOS (UEFI) Setup
July 2020 919946-004
Feature System Management Command
Restore Security Settings to Default
Type Setting
Action
Description
When checked, allows authorized HP service personnel in possession of the PC to reset security settings in Admin and User...
PC Commercial BIOS UEFI Setup - Page 62
...be inactive, active, or permanently disabled.
The following settings are still cleared.
For customers that require more BIOS security, uncheck this to reset security settings in case of HP service command.
Disable (nonvPro & 2015)
Inactive No
Setting
When checked, allows authorized HP service personnel in possession of the PC to prevent this feature disables OS management of...
PC Commercial BIOS UEFI Setup - Page 101
... HP PC Commercial BIOS (UEFI) Setup
July 2020 919946-004
IMPORTANT: Updating BIOS without suspending BitLocker may cause the loss of the current system are displayed. BitLocker protection automatically resumes the next time you restart your system.
• Suspending BitLocker can be done manually in the Control Panel or can be overwritten.
• Show password field if Bios has set...
Maintenance and Service Guide - Page 50
... securely erase a hard drive (when supported by turning the computer on or restarting the system. Turn on . ● Establish an administrator password that controls access to the Computer Setup (F10) Utility and the
settings described in the Computer Setup Utilities menu: Main, Security, Advanced, and UEFI Drivers. NOTE: Selecting UEFI Drivers restarts the computer into the 3rd...
Maintenance and Service Guide - Page 57
... to 'Power On from errors, warnings, and password prompts during a service event.
NOTE: If the...BIOS passwords (not including DriveLock), and restores settings in the Security menu to automatically recover the operating system from a local recovery partition or from , as well as Esc for the Startup Menu or F10 for a bootable operating system image.
Computer Setup-Advanced
NOTE: Support...
Maintenance and Service Guide - Page 73
... between the monitor and computer. Cables are not set . Cause
If the graphics controller was upgraded, the correct graphics drivers may be loaded.
The picture is off while connecting the video cable.
Fluorescent lights or fans may need adjustment.
Solving display problems 65 Solution Install the video drivers included in close to the computer.
2. Select Image...
Maintenance and Service Guide - Page 80
... the system.
2.
Network driver does not detect network controller.
Network status link light never flashes. Network controller is not set up properly. Enable the network controller in the operating system using Device Manager.
72 Chapter 6 Troubleshooting without diagnostics Solution
CAUTION: To avoid damage to reseat, install, or remove a DIMM module.
1. Replace DIMMs one at a time...
Maintenance and Service Guide - Page 87
...: The computer will display the error message.
Replace the system board.
1. Clear CMOS. (See Password security and resetting CMOS on page 86.)
5. Invalid time or date in configuration memory. Remove expansion boards.
3.
The speed at which it to see Computer Setup (F10) Utility on a regularly scheduled basis.
POST numeric codes and text messages
This section...
Maintenance and Service Guide - Page 90
.../or replace cables.
2. Replace the hard disk drive.
Both external and internal serial ports are assigned to the same resources.
1.
Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.)
3. Run the Drive Protection System test under using F2 Diagnostics when booting the computer.
2.
Hard disk 2 error.
1. Clear CMOS. (See Password...
Maintenance and Service Guide - Page 96
... reset CMOS values to the system. See Computer Setup (F10) Utility on page 42 for more information. 3. Locate, press, and hold the CMOS button in damage to factory defaults.
Clearing and resetting the BIOS
The CMOS button resets BIOS settings to default, but does not clear the passwords or affect any external devices, and disconnect...
Maintenance and Service Guide - Page 97
...To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on -screen instructions. or - or - b. Select Troubleshooting and fixes. c. When the tool opens, select the type of diagnostic test you need to download this tool because only .exe files are provided in correcting the problem, contact support, and then provide the Failure ID code. NOTE...
Maintenance and Service Guide - Page 112
... Type-C SuperSpeed 1 USB Type-C SuperSpeed port with
HP Sleep and Charge* 1 VGA 2 POST error messages 79 power button, dual-state 1 power connector 2 power cord set requirements country specific 95 power problems 59 power supply operating voltage range 102 power-on password 86 printer problems 68 problems audio 67 Computer Setup 56 F10 Setup 56 flash drive 76 general 56 hard...
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