HP ProDesk 400 G1 Support and Manuals
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Popular HP ProDesk 400 G1 Manual Pages
Getting Started Guide - Page 6
... system 22 Downloading Windows updates ...22 Customizing the monitor display ...22 Turning off the computer ...23 If you encounter issues ...23 Performing basic troubleshooting ...23 Visual inspection: No boot, no power, no video 23 Blink or beep codes: Interpreting POST diagnostic front panel LEDs and audible codes ...24 HP Support Assistant ...24 Using HP PC Hardware Diagnostics...
Getting Started Guide - Page 17
..., see Help and Support: Select Start > Help and Support. System Restore
If you have a problem that might be prompted by taking a screen shot of your permission or password when you have to... not installed on the computer at the factory.
NOTE: For detailed instructions on media included in Help and Support. This includes software that contains a copy of the following methods to set from...
Hardware Reference Guide - Page 8
Refer to the Maintenance and Service Guide to charge a device such as a Smart Phone. Charging also provides current to interpret the code.
2 Chapter 1 Product features Charging
2 Hard Drive Activity Light
... red, there is a problem with the computer and it is on.
NOTE: The Power On Light is normally white when the power is displaying a diagnostic code. NOTE: When a device...
Hardware Reference Guide - Page 9
Refer to the Maintenance and Service Guide to interpret the code. If it is flashing red, there is a problem with the computer and it is on. Front panel components (ProDesk 400)
1 Dual-State Power Button
4 Microphone Connector
2 Hard Drive Activity Light
5 Headphone Connector
3 USB 3.0 Ports
NOTE: The Power On Light is normally white when the power ...
Hardware Reference Guide - Page 23
... SODIMMs. These memory sockets are not supported NOTE: The system will not operate properly if you install unsupported SODIMMs.
Installing additional memory 17
SODIMMs
The memory sockets... timing) ● contain the mandatory Joint Electronic Device Engineering Council (JEDEC) specification In addition, the computer supports: ● 512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies ...
Maintenance and Service Guide - Page 10
If it is flashing red, there is a problem with the computer and it is on page 93 for more information.
2 Chapter 1 Product Features Refer to Interpreting POST diagnostic front panel LEDs and audible codes on . Front panel components
1 Dual-State Power Button
4 Microphone Connector
2 Hard Drive Activity Light
5 Headphone Connector
3 USB 3.0 Ports
NOTE...
Maintenance and Service Guide - Page 67
...ports (varies by model)
USB Security
Allows you to set , it is inaccessible and can no longer be replaced.
Password Options
(This selection appears only if a power-on password. Default is enabled.
● Network Server Mode. Table 5-3 Computer Setup-Security
Option
Description
Setup Password
Allows you to set and enable a power-on password or setup password is set ) (allows...
Maintenance and Service Guide - Page 69
... preloaded HP-specific boot keys. Default is Don't Clear.
◦ Key Ownership-HP Keys/Custom Keys.
Each sleep state has a unique blink pattern. Table 5-3 Computer Setup-Security (continued)
● Allow PPI policy to be set to disable, legacy boot options in . Secure Boot Configuration
● Legacy Support-Enable/Disable. UEFI and Windows Secure Boot only allow code...
Maintenance and Service Guide - Page 89
... flashing.)
Cause
Solution
2.
To enable Wake-on -LAN feature is disabled (some models). Click the Configure button.
5. Replace DIMMs one at a time to wake the computer. DIMM1 must always be installed before DIMM2.
3. Table 6-2 Solving Network Problems
Wake-on -LAN in Computer Setup. Wake-on LAN. Solution
Disable the S5 Maximum Power Saving option in...
Maintenance and Service Guide - Page 90
... and that the other end of applications, and then select Device Manager. Run Computer Setup and enable network controller.
2. To access Device Manager in Windows 7, click Start, ... Troubleshooting without diagnostics Cause
Solution
No active network is not set up properly.
Network controller is detected. Check for the device status within Windows, such as Device Manager for driver load...
Maintenance and Service Guide - Page 97
...Set
Description System ROM or expansion board option ROM checksum. DMA or timers.
Flash the ROM if needed.
3. Clear CMOS. (See Appendix B, Password security and resetting CMOS on page 55. Replace the system board. Run Computer Setup and check the configuration in Advanced > Onboard Devices. If the problem persists, replace...POST error messages
This appendix lists the error codes, error messages...
Maintenance and Service Guide - Page 103
... resetting CMOS
This computer supports security password features, which can be unlocked. When you establish only a power-on password, the power-on password is inaccessible and can clear that are established through the Computer Setup Utilities menu: setup password and power-on backing up the CMOS settings. If you can no longer be replaced. See Computer Setup (F10) Utility on...
Maintenance and Service Guide - Page 106
... for five seconds. Replace the access panel. 6. See Computer Setup (F10) Utility on page 55.
98 Chapter 8 Password security and resetting CMOS
Plug in for information on page 49. 5. For instructions on Computer Setup, see the system board components image at System board callouts on backing up the CMOS settings. 4. Use Computer Setup to back up is...
Maintenance and Service Guide - Page 115
...models only) on page 104. NOTE: In some cases, you have created, and then reinstalls the operating system, programs, and drivers...installed after recovery. Backing up, restoring, and recovering in the computer accessory box, and any software programs you can order a recovery disc set...to http://www.hp.com/support, select your hard disk drive. However, you created or installed. NOTE: Always...
Maintenance and Service Guide - Page 125
... memory
installation 26 problems 84 removal and replacement 28 socket population 27 specifications 26 memory modules illustrated 6 monitor problems 71 mouse cleaning 14 problems 78
N network problems 81 numeric error codes 89
O operating guidelines 12 operating system media, Windows
8 103 operating system media, Windows
8.1 103 overheating, prevention 12
P password
clearing 95 power-on 95 setup 95...
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