eMachines ET1831-01 Support Question
eMachines ET1831-01 Support Question
Find answers below for this question about eMachines ET1831-01 - Desktop PC.Need a eMachines ET1831-01 manual? We have 1 online manual for this item!
Question posted by janisthanner on October 1st, 2011
Emachine Et1831-05
emachine et1831-05 will not boot beyond the "e" logo screen.
Current Answers
Answer #1: Posted by kcmjr on October 5th, 2011 9:51 AM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,255
Member since:
May 5th, 2011 Points: 4,254,255
Too many things could be the issue to properly diagnose over this forum. Try removing one stick of RAM and rebooting. If only one is installed then it could be the hard disk.
I would recommend contacting a local tech and have them look it over.
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Related eMachines ET1831-01 Manual Pages
User Guide - Page 3
... Web site 3 Help and Support 3
Searching for a topic 4 BigFix 4 Online help 5 eMachines contact information 6
2 Checking Out Your eMachines Computer 7
Desktop PC Front 8 Desktop PC Back 10 Identifying your model 13
eMachines model and serial number 13 Microsoft Certificate of Authenticity 13
3 Getting Started 15
Working safely 16 Reducing eye strain 16 Setting up your computer...
User Guide - Page 4
... DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64
ii
www.eMachines.com
User Guide - Page 5
Memory card reader 64 Modem (dial-up 64 Monitor 68 Mouse 69 Networks 70 Passwords 70 Power 70 Printer 70 Sound 72 Telephone support 73 Before calling eMachines Customer Care 73 Telephone numbers 74 Self-help 74
A Safety, Regulatory, and Legal Information 75
Index 83
www.eMachines.com
iii
User Guide - Page 7
Chapter 1
Getting Help
• Using the eMachines Web site • Using Help and Support • Using BigFix • Using online help • Contacting eMachines
1
User Guide - Page 8
... from all of your new computer. Please read this manual carefully to familiarize yourself with fast, considerate service. We have made an excellent decision choosing eMachines. to provide best-of services and support.
We sincerely hope that you will provide you with our range of -class service and support in good...
User Guide - Page 9
... most current drivers, product specifications, and information about Windows and to answer questions about your eMachines computer. Visit the eMachines Customer Care Web site at emachines.com/support/. Help and Support
Your computer includes Help and Support, an easily accessible collection ... information by clicking a link, performing a search, or browsing the index. www.eMachines.com
3
User Guide - Page 10
...about using BigFix:
■ From the BigFix program, click Help, then click Tutorial.
4
www.eMachines.com Whenever BigFix detects a problem, it alerts you receive the following search result types: ■...results you entered in the Search box located at the top of any Help and Support screen, then click the arrow button. BigFix
BigFix monitors your search results, click the results header...
User Guide - Page 11
... a topic or keyword, or browsing through the online help
Many programs provide information online so you can search for information by clicking a Help button. www.eMachines.com
5
Online help
Online help . You can research a topic or learn how to perform a task while you are using the program.
User Guide - Page 12
Chapter 1: Getting Help
eMachines contact information
To help you locate eMachines contact information, you can find the eMachines Web site, Online Support, and technical support contact information on the label located on the front of your computer case.
6
www.eMachines.com
User Guide - Page 13
Chapter 2
Checking Out Your eMachines Computer
• Identifying features • Locating your computer model and
serial number • Locating the Microsoft Certificate of
Authenticity • Locating the specifications for your
computer • Purchasing accessories
7
User Guide - Page 14
Important
Your computer hardware options and port locations may vary from the illustration below. Chapter 2: Checking Out Your eMachines Computer
Desktop PC Front
Your computer includes the following components.
DVD/CD drive
DVD/CD drive (optional)
Diskette drive (optional) USB port (optional)
Hard drive access indicator
Memory ...
User Guide - Page 15
...pink.
www.eMachines.com
9 ...eMachines' Web site and eMachines Customer Care. For more information, see "Installing a printer, scanner, or other peripheral device" on page 31.
The button lights when the computer is accessed. For more information, see "Installing a printer, scanner, or other devices into the optional diskette drive. This jack is color-coded orange. Desktop PC...
User Guide - Page 16
Chapter 2: Checking Out Your eMachines Computer
Desktop PC Back
Your computer includes the following components. Important
Your computer hardware options and port locations may vary from the illustration below.
Voltage switch... input (Line in) jack
Telephone jack
Case cover thumbscrew
IEEE 1394 ports (optional)
Ethernet (network) jack
Modem jack Case cover thumbscrew
10
www.eMachines.com
User Guide - Page 17
... audio input source (such as a printer) into these screws before opening the case.
www.eMachines.com
11 Plug the power cord into this port.
This jack is supplied at a nominal ... should always be moved to this when your computer is operating in the United States.
Desktop PC Back
Component Voltage switch
Power connector PS/2 mouse port
Icon Description
Before turning on your...
User Guide - Page 18
... of these 6-pin IEEE 1394 ports.
Plug a modem cable into this jack. Chapter 2: Checking Out Your eMachines Computer
Component IEEE 1394 ports (optional)
Ethernet (network) jack
Modem jack
Icon Description
Plug an IEEE 1394 ... broadband Internet connection) into this jack.
12
www.eMachines.com
For more information, see "Installing a printer, scanner, or other peripheral device" on page 28.
User Guide - Page 19
eMachines Customer Care will need this section are for assistance.
Label information varies by model, features ordered, and... code for your model
Important
The labels shown in this information if you call for informational purposes only. www.eMachines.com
13 eMachines model and serial number
The label on the back or side of your computer case contains information that identifies your...
User Guide - Page 57
...and the power cord. 9 Turn on the sides of the memory module and remove it. -
www.eMachines.com
51 The tabs on your computer to an empty memory module bank, gently pull the plastic tabs away... notches on
page 48.
7 Return your computer. Windows starts and the Windows desktop appears. 10 Click Start, Control Panel, then click Performance and Maintenance (if in the General tab. Click...
User Guide - Page 68
...See "Desktop PC Back" on page 10 to the Internet ■ If you are using a dial-up modem, make sure that the connections have lost your Internet connection, or your computer
62
www.eMachines.com... (ISP) is plugged into the Ethernet network jack and not the modem jack.
See "Desktop PC Back" on Web pages
■ Having multiple Web browsers open, performing multiple downloads, and...
User Guide - Page 70
... a dial tone by plugging a working telephone into the modem jack and not the Ethernet
network jack. See "Desktop PC Back" on page 62. Modem (dial-up)
See also "Internet" on page 10 to make sure that ... memory" error message ■ Close all messages are set correctly.
64
www.eMachines.com Your modem does not dial or does not connect ■ Make sure that the modem cable is failing.
User Guide - Page 72
..., click Printers and Other Hardware.
3 Click/Double-click the Phone and Modem Options icon, then click the Modems tab.
66
www.eMachines.com
The Control Panel window opens. See "Desktop PC Back" on page 10 to make sure that the telephone line is not in use (for technical support. ■ See if the...
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