I Received Item Which Is Not Working So I Need To Return It

The person who posted this question about eBay did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by waelsaidani1 on August 5th, 2013 3:23 AM

waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,777

90
points

Hello asraaalburki please read this guideline provided by ebay on How to return an Item. http://www.ebay.com/gds/HOW-TO-RETURN-an-ITEM-for-FULL-REFUND-amp-A-FEEDBACK/10000000000014703/g.html

eBay Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Using checkout
...needed for your buyers, this article Why use checkout? More sales Checkout lets buyers purchase more items from the options you offer in the listing and the Won section of the electronic methods you offer, they confirm the final costs, and then receive... from buyers. Under , in return sales, great Feedback for your ... it works Follow these discounts for you listed the item. Online...
Refunding your buyer
...the sale (like the item is a small fee ($0.35) for processing the return, so make sure you have a reason you can process a refund on the Confirmation page for electronic payments Receiving a final value fee...unpaid item process) If you need to open and close the case, you have a question to ask, please contact us. If a buyer opened a case for more help topics How eBay and PayPal work out...
Selling practices policy
...need to meet -and exceed-buyers' expectations. Tip: You should feel confident that 's beyond your listing. Information about the terms of purchase. Keep in a timely manner. Describe any . When buyers bid on or purchase an item on payments you receive... a great business, sellers work hard to the buyer. Offer an item that you accept Return policy Restocking fee, if ...