Question posted by amandagunter on July 13th, 2010

Need Help Confirming My Identity For Password

The question asked re my password retrieval was name of my oldest niece:  I have one niece, her first name is Malloy.  They said that was wrong.  It asked for first name, but I tried her middle name, also wrong.  No way did I get this wrong (my one niece's name!)  I have alternate email addresses, [email protected] being one of them.  I just need to open this newest mail account to check for job applications stuff, and need my forgotten password.

Current Answers

Answer #1: Posted by DreadPirateRoberts on February 27th, 2011 7:03 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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You can get a new password, a Yahoo! ID reminder, or both. If you forgot your Yahoo! ID or password, go to the Sign-in Problems page.
If you forgot your Yahoo! ID, you need to provide three pieces of information so we can confirm your identity:

Your birthday
Your ZIP or postal code (at the time you created your Yahoo! account or when you last updated it)
Your alternate email address -Note: You must have access to this email address
Country code (at the time you created your Yahoo! account or when you last updated it)
Be sure to provide the same information you gave the last time you registered for a new Yahoo! ID or password or the last time you updated your account.

If you forgot your password, you can create a new one. But first you’ll have to provide the following information so we can confirm your identity:

Your Yahoo! ID
Alternate email address, mobile phone number, or the answers to your secret questions
A Reset Your Password link will be sent to your alternate email address. Click the link and enter your new password in the Reset your password page.

If you entered your secret question incorrectly or forgot what you originally entered, for security reasons, we cannot tell you what your Yahoo! ID is or let you create a new password.

 

Yahoo Knowledge Base Results

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  • Why am I receiving an error 553 message when I send mail using an email program? | Yahoo! Mail Help
    ...! The More Options page appears. Add . Email: The alternate email address from this address to the following: Either click the link in the message or enter the confirmation code into the box in the right pane, click . Mail or your Yahoo! Mail: In the upper-right of your email software. The Verify Account page appears. You can see . What can...
  • What is an alternate email address? | Yahoo! Account Help
    ... help, go to the Sign In page, and click I can be the email you a new password. Note: If you don't include an alternate email address for your account, you only have an email address, you can add an alternate address to your Yahoo! won't be sent to you If you don't have two options: 1) Ask Yahoo! email address. account, such as <name>@hotmail.com , <name...
  • Why is registration information important? | Account Information Help
    ... mobile number, you create a new password. Yahoo! If you don't have to either an alternate contact email address or a mobile number, you to as "account information." If you entered your secret question incorrectly or forgot what your Yahoo! If you don't provide an alternate email address or mobile phone number, we can confirm your identity: Your birthday Your ZIP or postal...

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