Question posted by purpleshowerpink on September 20th, 2011
Cant Get Into Yahoo Mail Ever
Current Answers
Answer #1: Posted by menandro on October 7th, 2011 5:08 PM
Someone manage to change the secret answers to your secret questions, then, there is no way you can recover that account unless you contact directly the Yahoo support team.
Create a new Yahoo Mail account. Using your new mail account, write an email to
[email protected]
Tell them the story about your problem and your interest to get your Yahoo Mail Account back.
They will response to your immediately and ask for some verification regarding the information you enter when you first created the account.
Or, you can contact their Account Security department for your account verification.
Account Verification department can be reached at:
866-850-4303
TTY 866-438-1601
The Account Verification team is available between 6 a.m. and 6 p.m. Pacific Time, Monday through Friday. Hope this helps!
Yahoo Knowledge Base Results
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How do I update my Secret Question? | Yahoo! Mail Classic Help
..., technical support or questions about your Yahoo! box, type the answer to your Security Question for your Yahoo! Yahoo! email address, and press . Yahoo! Similar Topics When am I update my Secret Question? What if I can update your Secret Question when you need help with you if you must be updated). You may be asked your Secret Question, you no longer... -
What if I can't verify the Answer to my Secret Question? | Account Information Help
...of the following ways: Answer your Secret Question (also referred to as a Security Key Question in but have questions about your account. Mail account. Security Center . If you cannot verify the answer to your Security Question, you cannot change it 's not valid) If you will not be able to my Secret Question? This is not the same as a Security Question) Provide a valid alternate email... -
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