Can't Sign On, Can't Change My Alternate Email Address, Won't Accept The Secret

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Answer #1: Posted by Odin on March 21st, 2013 9:54 AM

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Odin

Member since:
April 10th, 2010

Points: 41,236,680

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You can recover your Yahoo account using your alternate address or mobile phone number on file, as explained at: http://help.yahoo.com/kb/index?locale=en_US&page=content&y=PROD_ACCT&id=SLN2081&impressions=true

If you have neither of these, you can't recover your account without your password. In that case, your only course would be (a) to guess the answers to your security questions, or (b) to abandon the account and open a new one. Good luck!

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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How do I update my Secret Question? | Yahoo! Mail Classic Help
..., and press Alternate Email Address box, if you have access to the Alternate Email Address checkbox, and press Security Question box, type your current Security Question, and press Security Answer box, type the answer to replicate the error and any error messages you saw. Yahoo! To change your secret question or answer: Sign in Yahoo!. Registration Help Form. email address, and...
What is an alternate email address? | Yahoo! Account Help
... options: 1) Ask Yahoo! email address, such as when you change your password or update your mobile phone, or 2) Go to the Sign In page, click , and verify who you are by answering the secret questions you : Notification about Yahoo! Yahoo! However, if you register for a Yahoo! Note: If you don't include an alternate email address for your account...
What if I can't verify the Answer to my Secret Question? | Account Information Help
... to communicate with your account (if you request a new password, need to my Secret Question? usually asks you won't need technical support, or have questions about your billing, Yahoo! Go to the Sign-in but have provided an alternate email address or phone number, you for your account. If you are. This is my Security...