Can't Gain Access To My Yahoo Email For Several Months

I have forgot my password and the phone number and secondary email on the account are no longer in use when I put in the password I had set for the account it tells me that it's wrong I feel that it has been hacked into an if so this isn't the first time I've been trying to get help someone please help me

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Answer #1: Posted by Odin on April 30th, 2015 6:25 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

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Yes, once you have access you should change your password, but there's more to do. Once you're able to sign in, follow these instructions.

(The first step is to recover your account. Follow these steps. If perchance you still can't recover your account, submit this other Yahoo form for personal support.)

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by sabrie on April 29th, 2015 11:01 PM

sabrie

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May 23rd, 2013

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How to tell if your account was hacked

Hopefully you never have to worry about someone else accessing your account without your permission, but you can never be too safe. Here's how to recognize the signs your account has been compromised so you can take control of your account back.

No matter what, if you think your account has been accessed without your permission, change your password immediately.

Important - If you don't have access to your account, use the Yahoo Password Helper to get back in.

Signs your account has been hacked

Changes have been made to your account information.
There are logins from locations you don't recognize in your Login Activity page.
Your Yahoo Mail account is sending spam.
There are messages in your sent folder that you didn't send.
You're receiving multiple failed delivery messages.
You aren't receiving expected emails.

What to do now?

Review our guide on how to secure your account.
Check out our Yahoo Safety Center for more info on protecting your account.

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Yahoo Knowledge Base Results

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