Question posted by cenzos1 on February 5th, 2015

Email Hacked Into; Unable To Retrieve Email Now.

My email was hacked into on Feb 3rd. I am now unable to retrieve any new emails. How do I correct this?

Current Answers

Answer #1: Posted by Odin on February 5th, 2015 7:13 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
1,100
points
Yes, you should immediately change your password. But there are additional steps you need to take; see https://help.yahoo.com/kb/yahoo-account/SLN3516.html?impressions=true. (That Yahoo page covers changing your password as well.)


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TheWiz on February 5th, 2015 1:24 PM
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
100
points
I recommend changing your password right away. Instructions on how to do that can be found here.

Yahoo Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Can I get my other email (work, school, etc.) through Yahoo! Mail? | Yahoo! Mail Classic Help
    ...on the left, click Accounts , then in other account, or only the new ones. Email address: The email address on the New Account page: Sending Mail Account Name: Any name you'd like your recipients ... is the text in Yahoo! Retrieve new messages only: Disabling this field, click the "Change reply-to address" next to retrieve messages from a Web-based email account such as a RocketMail or...
  • Do I have to sign up for Yahoo! Mail Plus to POP my mail? | Yahoo! Mail Classic Help
    ... POP help pages . The ability to POP my mail? To determine whether or not you have to customers of supported email clients, see If you will be unable to retrieve messages via a POP3 email client (such as Outlook or Outlook Express) is only available to sign up for Yahoo! Make Y! For a list of our...
  • Why is my password rejected when trying to check mail via an email client? | Yahoo! Mail Help
    ...error message can determine whether or not you have a number of . If you will be unable to your password . Enter your mail server. When you have not purchased the service, you ... logging in to retrieve messages via an email client? Mail Plus, make the appropriate changes. You can have the correct password entered in your password, return to the email client and make ...

Similar Questions

How Can I Retrieve My Yahoo Email Password That Has Been Hacked If I Can
remember the 2nd security question
(Posted by artdengb 10 years ago)
My Yahoo Email Is Hacked 2mths Back & Now I Am Unable To Log In
For the past 2mths I am unable to log in to my yahoo account as it shows invalid ID or Password. Ins...
(Posted by rajeshbangali 11 years ago)
Account Has Been Hacked Unable Log In Even With Secret Questions.
my yahoo account has been hacked. iam even unable to reset my password using the secret questions an...
(Posted by pavithravish 11 years ago)
Ask a New Question
Use the box below to post a new question about Yahoo.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Yahoo Reviews

View thousands of Yahoo user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Yahoo customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Yahoo customer service rankings, employee comments and much more from our sister site.