Question posted by momnlolo on March 6th, 2012

How Do I Delete A Hijacked Email Acct?

My email acct was hijack when that whole PS3 hijack and now my friends are getting emailed spam from my yahoo acct. I cant just go in and delete the acct because when it was hacked, they changed the sign in info.

Current Answers

Answer #1: Posted by 1stLadyDawn on March 7th, 2012 7:14 PM
This answer was accepted by the poster of the original question.
1stLadyDawn

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The first step is to set up another email account.  It's always a good idea to have more than one account from two separate sources. That way you won't lose your contacts and will always have a backup for communication.

Next go to the Yahoo!Mail help page, What problems are you having with your Yahoo! account?  which was recently changed. Select the bottom option "My account may have been compromised" You will then be taken to a captcha page where you sign in.

If you can't sign in to the account, you can't delete it.  If you can regain control, you can then delete it and set up more secure accounts.

There is one more link to Solutions for a compromised Yahoo! Mail account.

Don't forget, if you've got a cell phone, make sure that you set up the 2 step sign in for an additional layer of protection.

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  • Troubleshooting: Access, Log-in, Sign-in, Can't Send Email, Can't Receive Email Issues | Yahoo! Mail Classic Help
    ... they need a change my password? What can I do ? Mail detected unusual activity in my account and I have broken down the reason and make the appropriate corrections. Mail. What can I do ? Some are temporary, while some will be seeing these reasons in to get their Yahoo! My email is they just can't sign on my browser...
  • Troubleshooting: Access, Log-in, Sign-in, Can't Send Email, Can't Receive Email Issues | Yahoo! Mail Help
    ... my password rejected when trying to their email. How can 't sign on my browser? Restore Lost or Deleted Emails Help! Why is being able to get to Yahoo! Account Access Issues: How do I get access to their Yahoo! Troubleshooting tips for All-New Yahoo! Why does my browser try to a friend? Can I do? Password and User Name...
  • What can I do if I reach my limit, and I can't delete my base name? | Yahoo! Mail Help
    ... deletionsR12;you want to delete your base name because your base name again. If you can 't delete my base name? It's a rule we maintain to Safer IE8 What can I do if I reach my limit, and I can 't delete your disposable addresses receive too much spam, just identify the addresses that are getting the spam and delete them individually. Upgrade...

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